Question 1

Are pets allowed at Pearson International Airport?

Accepted Answer

Pets are welcome at YYZ airport. However, you should keep your pet inside the carrier all the time for its comfort and safety. The airport provides a relief area for pets, which are in Terminal 1 and Terminal 3. The airport has braille signage marking at the entry point of the pet relief area for additional assistance for travelers with service dogs.

Question 2

Are there on-site parking lots for passengers at YYZ airport?

Accepted Answer

Yes, there are up to three on-onsite parking lots that provide both long-term and short-term parking services. For your short-term parking, you can use the express lot at Terminal 1 at a fee of about C$ 4 for 20min. On the other hand, you can pay about C$ 50 to enjoy the whole day of parking. Weekly rates are approximately C$ 185.

Question 3

Which hotels are close to Pearson International Airport?

Accepted Answer

Some of the top hotels near the airport include Sheraton Gateway (YYZ’s on-site hotel), Alt Hotel Toronto, Embassy Suites by Hilton, The Westin Toronto, DoubleTree by Hilton, Four Points by Sheraton Mississauga, and Fairfield Inn and Suites Toronto Airport.

Question 4

Which public transportation is available for passengers going to or from the airport?

Accepted Answer

Whether you are heading to or coming back from the airport, you can use the Union Pearson Express (UP Express), which is a rail link between the airport and Union Station. The whole journey takes approximately 25min and may cost around C$ 12.35 for a one-way ticket. Four buses offer alternative public transport from downtown to the terminal or the suburbs. Taxis are also available outside the two terminals at an average rate of C$ 60 for a 40-minute ride into Toronto.

Question 5

What family services are offered at Toronto Pearson International Airport (YYZ)?

Accepted Answer

YYZ offers strollers, car seats, and a kids' play area, located in Terminal 1 near Gate D40. This play area features interactive games, slides, and other activities for children. In addition, the airport has a nursing room located in Terminal 3 near Gate C17. The nursing room provides a quiet and comfortable space for nursing mothers. Lastly, YYZ has a family check-in service located at the Air Canada check-in counter in Terminal 1. This service allows families with children to check in their luggage together.

Question 6

Does YYZ offer accessible services?

Accepted Answer

Toronto Pearson International Airport offers a wide range of accessible services for passengers with disabilities. These services include wheelchair assistance, accessible elevators, and accessible restrooms. The airport also has designated parking areas for disabled passengers located in the terminal garages and surface lots. In addition, YYZ offers a complimentary wheelchair service at each terminal, which can be requested at the information desks. The airport has a service animal relief area located outside of Terminal 1. Lastly, the airport provides a variety of complimentary services for passengers with disabilities, including accessible seating in the gate areas and special access to the lounge.

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