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Cons: absolutely no leg room for an average sized man. and forget about it when the person in front of you puts their seat back. ugh, and the food.....not good and expensive.

Cons: Stroller was not at the gate. We had a connecting flight. Had to go out and check in again to collect the stroller.

Pros: Ok

Cons: No food & 1 hr delay

Pros: Nothing

Cons: Plane boarding and takeoff was delayed. Also when we landed we got mixed with international flights so I had to go through customs !!!! Took me 2h to leave the airport. Longer than the flight over!!!

Pros: Convenient, good service, free alcohol and snacks

Pros: Good airline for going. Out of the country and direct flight from Boston

Cons: Inflight entertainment

Pros: Price was reasonable but the new luggage rates make Porter a less attractive option because as soon as you add up what you're paying just to carry on, it's the same price as one of the larger airlines.

Cons: The flight was delayed about an hour and there was no notification from anyone in the airport, crew, etc. I found out because I use a separate app to track planes and get updates on flights. Knowing about the delay while in the airport would have been appreciated.

Pros: Crew was lovely.

Cons: New no carry on bags rule was not clear at purchase. Was very frustrating.

Cons: It was all good.

Pros: Service was very good.

Cons: Nothing.

Pros: Crew was good

Cons: I paid for a window seat, but there was no window. Contacted WestJet and they refused me a refund.

Pros: No frills. Friendly staff.

Pros: The plane was confortable and the drive also

Cons: The waiting time at the Toronto airport was exagerated

Cons: Crew were very rude

Pros: Rouge flights are not comfortable no room for your legs and on a four and half flight very uncomfortable. Soft drinks are free but not even a bag of nuts.

Pros: The crew was very accomodating and the entertainment was nice

Cons: It is too crammed on this type of plane. Having three columns of three seats, four seats, and three seats is a bit too much. It seemed this type of plane is going for quantity instead of quality.

Pros: Everything about Newleaf was awesome.

Pros: Great crew, fast boarding, nearly empty plane so I had the whole three seat row to myself.

Cons: The hydraulic pump for the inboard flaps sounded like it was on it's last legs and howled whenever adjustments were made. The cabin pressurization system whistled so loud that I had to put ear buds in to protect my hearing (just on takeoff/landing). Proper maintenance is important!

Pros: The plane didn't crash like website and they did not charge $10 for printing off my boarding pass, as no one could with website down. Also, some budget airlines now only allow 40lbs in checked baggage, Looks like they allow 50lbs.

Cons: Similar problem on the way home, could not book luggage online but could check in. Shop closes at 5 CST so could not call. Even though we told at checkout that it was because of the Christmas volume online, still had to pay Airport (extra) price to check-in baggage. They said I could perhaps get the penalty fee returned if I called in. Told her it's not worth 2 hours on a paid long distance call to get $20 back.

Cons: New leaf discontinued their Sunday Halifax to Hamilton flight which was to be my return flight home. They did offer me a full refund if I needed to cancel or to rebook on a different flight but I couldn't make the new dates work so I took the full refund. I booked the flights in December for a flight in Feb and they cancelled half way through January so there wasn't a lot of notice given

Pros: Nice crew. Nice flying.

Cons: No entertainment

Pros: Very comfortable plane. All on time . Good experience.

Pros: Price

Cons: It took almost an hour from landing for our luggage to make it to the belt. For a domestic flight, this is really poor.

Pros: Crew was great, seats could have been better for the fare we paid...

Cons: The food was not the meal we ordered

Cons: Antiquated electronics use procedures

Pros: Nothing

Cons: Plane boarding and takeoff was delayed. Also when we landed we got mixed with international flights so I had to go through customs !!!! Took me 2h to leave the airport. Longer than the flight over!!!

Pros: Entertainment

Cons: Our flight from Barcelona was late and we had to rush across the airport to get the connection to Toronto. By the time we landed it was almost time for the Toronto flight to depart. No information was given to the passengers when we landed informing them that the Toronto flight was waiting for us. No information was given by the ground staff either, just told to drop your checked bag off and get to the gate and hope the flight was still there. Would have been a lot less stressful if someone had said "don't worry, the Toronto flight is waiting for you"

Pros: Nothing

Cons: Everything

Cons: huge delay

Pros: the entertainment and ease

Cons: the noise

Pros: Great video system.

Cons: Seats and legroom are insufficient.

Pros: The process to go through security and boarding was smooth and efficient

Pros: Good airline for going. Out of the country and direct flight from Boston

Cons: Inflight entertainment

Cons: They were not organized. Delayed every flight and cancelled two flights and offered no complemsation. I thought there'd be better customer service.

Pros: Nothing

Cons: Our flight to Chicago was cancelled, we didn't get so much as an email letting us know (checked the flight status at 1am for a 8am flight and it said on time) we found out at the porter counter at the airport that or flight was cancelled and we were delayed until the next day!!! Next day we realize they didn't schedule us on the first OR second flight of the day but the third so we were delayed by 36 hours instead of 24!!!! The planes are tiny, very old, quite dirty. The staff seem totally non chalant about all these cancelled flights and allllll of the delays and repeatedly say that the airline is understaffed... hello i don't care why my vacation was cut short by 36 hours and i got stuck paying 200$ for a hotel room tat i didn't get to stay in!!! Get your act together Porter!!!!

Pros: I liked the lounge in the Toronto airport. ..most comfortable while you wait

Pros: Price

Cons: It took almost an hour from landing for our luggage to make it to the belt. For a domestic flight, this is really poor.

Pros: The crew was amazing. They were super friendly and attentive. Amazing service!

Pros: No turbulence.

Cons: Fees for luggage included just as it used to be !!!! 60 euros for a luggage is way toi ecpensive !!!!

Pros: Ok

Cons: No food & 1 hr delay

Pros: Good airline for going. Out of the country and direct flight from Boston

Cons: Inflight entertainment

Pros: Very friendly crew, we were a bit delayed but they dealt with us as quickly and politely as possible.

Cons: A better idea of what was happening when the plane had to be delayed-we all lined up, then they got notice that we couldn't leave yet.

Pros: Crew was awesome.

Cons: My seat was a bit grubby...food remnants on the seat

Pros: Flight was late but importamt is, it was safe take off and landing. Very nice service, good welcome staff and there was free snaks and drinks. Wonderfull overall

Cons: May be proper update online or more announcements. But because of weather it is understable.

Pros: Friendly crew and good snack options

Cons: Bigger seats

Pros: Yes, they are.

Cons: If we have something to watch.

Cons: I wish there were more food options

Cons: The stewardess (Stephanie was her name I think) grabbed my arm and pushed it out of her way rather than asking me to move. While it may sound dramatic, I am certainly not accustomed to a stranger putting their hands on me and it was hugely inappropriate and ruined my flight. This was my first WestJet flight after flying countless times with Air Canada. The whole experience was soured and I will never look at WestJet the same again.

Pros: I liked the food

Cons: Crew could have been more available. Once we took off, rarely to be seen.

Pros: The flight itself was fine but AC could splurge for a gate rather than bussing our to the tarmac

Cons: The enertainment system was down for over half the passengers and only returned to spotty functionality two thirds of the way through the flight. I gather after some other passengers disconnected. Clearly the system didn’t have enough bandwidth to support all 350 passengers. and why no wifi?

Pros: The crew was very accomodating and the entertainment was nice

Cons: It is too crammed on this type of plane. Having three columns of three seats, four seats, and three seats is a bit too much. It seemed this type of plane is going for quantity instead of quality.

Pros: Crew attentive

Cons: Check in REALLY slow. Seat space unacceptably too small. Couldn’t hear entertainment sound over engine noise with earphones so could not use entertainment. Need better earphones. Chair wouldn’t recline.

Pros: Landing at Billy Bishop is very convenient.

Cons: 20 minutes delay on the incoming first flight, 35 minutes on the out coming flight. Our organization sent 100 persons to an event in Toronto this weekend. Some colleagues that had a 2 pm flight were told that they would leave by the 10 pm flight. Our flight eas already delayed, the door had been already closed, but it was reopened so that a passenger, who had arrived last, could go back to the lounge to pickup some fhat he had forgotten. Porter has become a very unreliable company. Like some of my colleagues, I will now consider flying out of Pearson airport sadly.

Cons: I did not like that my flight was canceled, and then delayed a few times. I did not like leaving my original plane only to wait in a hallway with everyone else for almost twenty minutes to finally be allowed to go to customs.

Pros: Crew very nice

Pros: The check in process was very easy. The boarding process was very easy. The flight attendants were very pleasant.

Cons: There was not anything to complain about.

Pros: The aircraft itself and the entertainment system were fine

Cons: Extremely late, crew at desk had info AFTER passengers were made aware of the delay. Turbulence throughout flight and bumpy landing

Pros: It left fairly promptly. Service was efficient. The seat was comfortable.

Pros: Clean modern plane. Nice crew.

Cons: Seats were far too narrow. Couldn't sit back without overlapping shoulders.

Pros: On time,I could charge my mobile

Cons: The curser of the smart screen was hard to use

Pros: Good humoured , polite and attentive crew

Pros: Could not tap opinion on previous page. Good trip. Good service. Good legroom which was covered.

Cons: Food prices.

Pros: Quick boarding, good customer service, and friendly staff.

Cons: When I booked online it was a little unclear that I would have to pay extra to check a bag. No problem but would make a better customer experience if I had been aware of this

Cons: Hard seats no padding extrely uncomfortable

Cons: The delay was ridiculous. Seats are the usual tiny ones so for a big guy they suck but over all great trip

Cons: The ticket I purposed did not allow for carry on / which was not clear on my confirmation when purchasing the ticket

Pros: The crew was good. The comfort level of the seats were awful. People throw their luggage in the overhead compartment to fit theirs and nobody else. I had to put my backpack in front of me and had absolutely no leg room. The seats were smaller than usual.

Cons: Serve some pretzels at least.

Pros: On such a small plane I am just glad I land in one piece and that we do not hit turbulence. The Windsor airport is very pleasant to deal with as an alternative to leaving from Detroit Metro. I will choose to do this when flights are available.