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Pros: Courteous crew

Cons: Didn’t leave on time

Cons: Flught was 90 mins late leaving becuse of equipment failure. Missed my meeting.

Pros: Entertainment

Cons: Our flight from Barcelona was late and we had to rush across the airport to get the connection to Toronto. By the time we landed it was almost time for the Toronto flight to depart. No information was given to the passengers when we landed informing them that the Toronto flight was waiting for us. No information was given by the ground staff either, just told to drop your checked bag off and get to the gate and hope the flight was still there. Would have been a lot less stressful if someone had said "don't worry, the Toronto flight is waiting for you"

Cons: For. 4 hour delay, would have been nice for AT to offer something to their patrons...drink, snack etc

Pros: The plane didn't crash like website and they did not charge $10 for printing off my boarding pass, as no one could with website down. Also, some budget airlines now only allow 40lbs in checked baggage, Looks like they allow 50lbs.

Cons: Similar problem on the way home, could not book luggage online but could check in. Shop closes at 5 CST so could not call. Even though we told at checkout that it was because of the Christmas volume online, still had to pay Airport (extra) price to check-in baggage. They said I could perhaps get the penalty fee returned if I called in. Told her it's not worth 2 hours on a paid long distance call to get $20 back.

Pros: Everything about Newleaf was awesome.

Pros: Comfortable seat with plenty of hip & leg room.

Cons: Charged $35. for luggage because I didn't know I could go online with the Flair Air website & pay prior to check in. They were friendly and advised me to do this in the future.

Pros: Great crew, fast boarding, nearly empty plane so I had the whole three seat row to myself.

Cons: The hydraulic pump for the inboard flaps sounded like it was on it's last legs and howled whenever adjustments were made. The cabin pressurization system whistled so loud that I had to put ear buds in to protect my hearing (just on takeoff/landing). Proper maintenance is important!

Cons: Serving with patience. Not being late all the time for boarding and for off-boarding.

Cons: Delays

Pros: I love flying in a smaller plane. They are usually not full in the morning and so it gave me a lot of space to relax and enjoy the flight from montreal to toronto. The crew was really nice and smilling and they made sure that my pet and I had everything we needed.

Cons: The seats are pretty thin and uncomfortable. There is no wifi or television on board.

Cons: TWO gate changes and several delays later, we finally got to Toronto.

Pros: Nothing whatsoever!

Cons: Received e-mail about flight being cancelled on way to airport and could not get us on another flight for 4 hours. The cancellation was incredibly last minute and caused us to be stuck waiting in the airport almost 6 hours as the flight we got rebooked on was also delayed about an hour. The incredibly rude, unsympathetic and condescending associates that we experienced did not offer any solutions or show any compassion for the situation we, and others, were being put through. I will never fly Porter again and have told everyone I meet (and in my profession, that is a lot of people) never to fly Porter airlines. I was disgusted by the whole experienced. Shame on you!

Pros: When flying Porter, not only do you receive leather seating

Cons: The passenger beside me was flatulating during the entire flight. It smelled of old meats and gruyère cheese

Pros: Nothing

Cons: How about maybe a course in customer service ? If I have a question about what’s going on with a flight I paid for, getting shoed away like an infant asking for a toy is ignorant. This is why I never fly this airline unless absolutely necessary. Porter is always ignorant and unpleasant

Pros: I needed to use wheelchair service and was greeted by name as I boarded the plane. The flight attendant Barry then came and told me if there was anything he could do for me during the flight just to let him know. After the flight was over Barry asked me to wait till everyone deplaned so He could make sure my wheelchair was there and then carried my bag to them. Porter airlines is top notch. I will use them again next time I go to visit my daughter.

Cons: Food at Air Canada. Very bad.

Cons: The fact I was delayed 2 hours. Missed my connection. Spoke with customer care about getting a flight out of Toronto the next morning because of connection issues instead of late that evening.

Pros: Great staff!

Cons: Nothing

Cons: Held on the plane for 3 hours while waiting to de-ice

Pros: Boarding was good and the crew were helpful/friendly.

Cons: Flight delayed 3 hours. Aisle Seat narrow and was hit a lot every time someone went bye so there was no napping for me however since it was a direct flight and only 3 hours I would take it again. I was glad when we landed.

Cons: The seats for Club class are not comfortable.

Pros: Price

Cons: It took almost an hour from landing for our luggage to make it to the belt. For a domestic flight, this is really poor.

Pros: Flight was quiet and uneventful. Kudos to the pilots.

Cons: Our flight from YEG to YYZ was delayed by over an hour. Normally this wouldn't bother us, as we did not have a chance to get flight, however, we felt we were deceived and lied to by Air Transat at the gate. Specifically, the staff at the gate indicated that our flight would be delayed "intentionally" according to airline policy, to take advantage of favourable tailwinds to get the flight to YYZ on time. This explanation maked no sense, and was unfounded from a cursory Google search. When we finally boarded an hour later, the captain on the flight indicated that the plane was actually LATE arriving to YEG from a previous flight. I'm not expecting any specific reimbursement for the inconveniences to us or our family picking us up, but we and other customers should NEVER be decieved. If the flight is late, tell us, and indicate whether connecting flights (for those that have them) will be withheld or not or to make appropriate arrangements if otherwise not possible.

Pros: Great crew, fast boarding, nearly empty plane so I had the whole three seat row to myself.

Cons: The hydraulic pump for the inboard flaps sounded like it was on it's last legs and howled whenever adjustments were made. The cabin pressurization system whistled so loud that I had to put ear buds in to protect my hearing (just on takeoff/landing). Proper maintenance is important!

Pros: Crew were great.

Cons: I was told by transat to down load an App. to watch entertainment only to be told by Flair Air that they did not provide the service and that I was given the wrong information. So no TV for 5 hrs.

Pros: Comfortable seat with plenty of hip & leg room.

Cons: Charged $35. for luggage because I didn't know I could go online with the Flair Air website & pay prior to check in. They were friendly and advised me to do this in the future.

Pros: Everything about Newleaf was awesome.

Pros: It left fairly promptly. Service was efficient. The seat was comfortable.

Cons: Old plane small cabin and seats hurt after 4 hrs.

Cons: Seats are too small, not enough leg room, no entertainment

Pros: Ok

Cons: No food & 1 hr delay

Pros: The plane didn't crash like website and they did not charge $10 for printing off my boarding pass, as no one could with website down. Also, some budget airlines now only allow 40lbs in checked baggage, Looks like they allow 50lbs.

Cons: Similar problem on the way home, could not book luggage online but could check in. Shop closes at 5 CST so could not call. Even though we told at checkout that it was because of the Christmas volume online, still had to pay Airport (extra) price to check-in baggage. They said I could perhaps get the penalty fee returned if I called in. Told her it's not worth 2 hours on a paid long distance call to get $20 back.

Pros: Great crew, fast boarding, nearly empty plane so I had the whole three seat row to myself.

Cons: The hydraulic pump for the inboard flaps sounded like it was on it's last legs and howled whenever adjustments were made. The cabin pressurization system whistled so loud that I had to put ear buds in to protect my hearing (just on takeoff/landing). Proper maintenance is important!

Pros: Crew were great.

Cons: I was told by transat to down load an App. to watch entertainment only to be told by Flair Air that they did not provide the service and that I was given the wrong information. So no TV for 5 hrs.

Pros: Everything about Newleaf was awesome.

Cons: Flught was 90 mins late leaving becuse of equipment failure. Missed my meeting.

Pros: Excellent crew and good food. All hood. Thanks.

Cons: The seats for Club class are not comfortable.

Pros: Great price! For the price, we didn't expect much, just travel and get there safe - NO FRILLS. We paid a little extra for legroom and are happy this was not an inflated price. Paying in advance for our bag and getting a small discount was also appreciated. "Get what you pay for" without feeling "nickled and dimed" is what we consider economical and fare treatment.

Cons: Again "you get what you pay for" is considered. However if I was to be critical, the choice of movies was a little stressful and one sided. (Star Wars and The Avengers). I brought my own entertainment but I felt bad for the Older generation who may have preferred something a little more relaxing and less CGI explosions. Also the interior decor and hardware of the plane was seriously aged and worn, which could use for an upgrade soon.

Pros: The plane didn't crash like website and they did not charge $10 for printing off my boarding pass, as no one could with website down. Also, some budget airlines now only allow 40lbs in checked baggage, Looks like they allow 50lbs.

Cons: Similar problem on the way home, could not book luggage online but could check in. Shop closes at 5 CST so could not call. Even though we told at checkout that it was because of the Christmas volume online, still had to pay Airport (extra) price to check-in baggage. They said I could perhaps get the penalty fee returned if I called in. Told her it's not worth 2 hours on a paid long distance call to get $20 back.

Pros: Comfortable seat with plenty of hip & leg room.

Cons: Charged $35. for luggage because I didn't know I could go online with the Flair Air website & pay prior to check in. They were friendly and advised me to do this in the future.

Pros: Crew were great.

Cons: I was told by transat to down load an App. to watch entertainment only to be told by Flair Air that they did not provide the service and that I was given the wrong information. So no TV for 5 hrs.

Pros: Everything about Newleaf was awesome.

Pros: Boarding was good and the crew were helpful/friendly.

Cons: Flight delayed 3 hours. Aisle Seat narrow and was hit a lot every time someone went bye so there was no napping for me however since it was a direct flight and only 3 hours I would take it again. I was glad when we landed.

Pros: I took the upgrade seat space was great and all the extras was amazing The next flight will be on Air transit Great job

Pros: Nothing

Cons: Plane boarding and takeoff was delayed. Also when we landed we got mixed with international flights so I had to go through customs !!!! Took me 2h to leave the airport. Longer than the flight over!!!

Cons: Seats are smaller than other airlines, terrible experience. I felt I was being squeezed the whole time

Cons: I wouldn't let Porter Airline fly my ex mother inlaw out of town.

Cons: Scary take-off and landing. That's what you get when flying in the worst storm of the winter though.

Cons: Was.not pleased I had to pay $44 to check my carry on!

Pros: complimentary wine and beer

Cons: Constant delays!!! Supposed to arrive in Sudbury at 5:25 - arrived at 10:00 PM!

Pros: Great staff!

Cons: Nothing

Pros: Crew was friendly

Pros: On time.

Cons: were not served drinks