Daily cleaning, installation of cabin HEPA filters on flights to Ottawa
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Scores according to KAYAK customer reviews
Cons: "Fees, space , training their employees"
Pros: "Cheap price of the airline ticket."
Cons: "I was booked where someone was already sitting. It was difficult because I was with my two young children. And someone else was booked in my child's seat also."
Cons: "I was required to pay for my carryon, which I was never informed during my booking."
Cons: "The security gate was very long and slow"
Pros: "The crew is lovely"
Cons: "Porters flights out of Toronto have been significantly delayed every time I’ve flown"
Pros: "Quick fligh."
Cons: "Having a terminal to check in would have been nice, I had no luggage to check and still had to wait 30mins in line."
Cons: "More comfortable seats"
Pros: "Crew was awesome."
Cons: "My seat was a bit grubby...food remnants on the seat"
Pros: "Thank you for offering almonds as a healthy snack."
Cons: "Was not offered a flight back to Ottawa, had to find a ride from Toronto to Ottawa once we landed .6 hours driving. See above."
Pros: "When flying Porter, not only do you receive leather seating"
Cons: "The passenger beside me was flatulating during the entire flight. It smelled of old meats and gruyère cheese"
Pros: "Easy airport"
Pros: "Cheaper cost Nice staff"
Cons: "Discomfort Small plane"
Pros: "Landing at Billy Bishop is very convenient."
Cons: "20 minutes delay on the incoming first flight, 35 minutes on the out coming flight. Our organization sent 100 persons to an event in Toronto this weekend. Some colleagues that had a 2 pm flight were told that they would leave by the 10 pm flight. Our flight eas already delayed, the door had been already closed, but it was reopened so that a passenger, who had arrived last, could go back to the lounge to pickup some fhat he had forgotten. Porter has become a very unreliable company. Like some of my colleagues, I will now consider flying out of Pearson airport sadly."
Pros: "They have much better in flight service"
Cons: "Every flight I saw by porter was delayed including mine."
Pros: "The check in process was very easy. The boarding process was very easy. The flight attendants were very pleasant."
Cons: "There was not anything to complain about."
Pros: "Started late but arrived before time"
Cons: "there was a delay due to congestion in logan. they shouldn't have boarded us. we stayed in that tiny plane for an hour"
Cons: "I mistakenly bought a ticket on the wrong date. I tried to change it but with their $200 change policy, it was cheaper to buy a new one. Regretfully, I bought it with Porter again, only because it was the cheapest available and I was already out a lot of money. It had to be a later flight, and people were waiting for me in Ottawa for a wedding party. The flight seemed like it was on time, but instead of getting us there, they made us sit on the plane for 45 minutes to wait for other passengers coming from another flight. I would consider a few minutes nice and the right thing to do, but not 45, as this was a complete disregard for the rest of us. They said it was the last flight to Halifax. Great, that lets me know they just didn't want to put them up in a hotel. They have ridiculously high fees, but they won't deliver the service promised in a timely manner to save themselves money. Seems like they are pinching pennies at the cost of quality service."
Pros: "I liked the lounge"
Cons: "There were a lot of people and not enough outlets"
Pros: "Reliable, comfortable, punctual. Great service."
Cons: "Our flight to Chicago was cancelled, we didn't get so much as an email letting us know (checked the flight status at 1am for a 8am flight and it said on time) we found out at the porter counter at the airport that or flight was cancelled and we were delayed until the next day!!! Next day we realize they didn't schedule us on the first OR second flight of the day but the third so we were delayed by 36 hours instead of 24!!!! The planes are tiny, very old, quite dirty. The staff seem totally non chalant about all these cancelled flights and allllll of the delays and repeatedly say that the airline is understaffed... hello i don't care why my vacation was cut short by 36 hours and i got stuck paying 200$ for a hotel room tat i didn't get to stay in!!! Get your act together Porter!!!!"
Pros: "Loved service and lounges. Would absolutely fly Porter again. Lots of legroom."
Cons: "You have to be aware that these are props, so flights do get delayed or cancelled due to weather. Both of our flights were delayed. But they were very up front about it. Also put us on earlier flights automatically which was nice."
Cons: "45 min delay"
Pros: "Uneventful flight!"
Cons: "Delay in Toronto...not told why..."
Pros: "Excellent crew service , plenty of leg room & free drinks."
Cons: "Again late take off"
Cons: "They were not organized. Delayed every flight and cancelled two flights and offered no complemsation. I thought there'd be better customer service."
Cons: "Major delays. Flight hot. Crew very nice."
Pros: "The flught was great. Very impressed by real glass glasses. The flight attendants were wonderful"
Cons: "Everything was great."
Cons: "Trip was cancelled within one hour of boarding"
Pros: "Free beer and snack"
Cons: "Flight was delayed by 1.5 hours. Waited on tarmac in Ottawa because of frozen equipment. In total I was delayed about 2 hours from scheduled arrival in Ottawa."
Pros: "Flight left 30 min late but crew was very apologétic and they made up some time, flight was great!"
Cons: "The fee for my bag was too high!"
Cons: "There were many delays on flights took that were not communicated to me until I had boarded."
Pros: "Departing from Billy Bishop is amazing. Incredibly quick and convenient. Complimentary nacks and drinks in the gate area?!"
Pros: "Porter lounge in Toronto"
Pros: "The spacious seating & leg room was a delightful surprise! The cabin crew very professional & friendly."
Cons: "I did not like that my flight was canceled, and then delayed a few times. I did not like leaving my original plane only to wait in a hallway with everyone else for almost twenty minutes to finally be allowed to go to customs."
Cons: "Though they have a lounge it was not in good shape. Trash cans overflowing, seat cushions filthy. I appreciate that they provide food for economy passengers in the lounge but, if you provide good in plastic containers you need someone to empty the trash-at the least."
Pros: "Free drink"
Cons: "Old dirty plane, very noisy, poorly maintained, late"
Pros: "Entertainment n/a. My flight was really quick. We took off around 9:55pm and landed at 10:30pm which is crazy because it was supposed to be a 56min flight ! Porter makes you feel like you're in first class with their aervice. They also have a comfy lounge to wait in."
Cons: "There's no prayer or meditation room"
Cons: "As our first plane was in late, we were worried to loose this plane. But they waited for us. We arrived on time for this one."
Pros: "Staff was friendly and plane was fairly easy to make travel with a 6 month old much easier."
Cons: "Not ev enough pre boarding time."
Cons: "Had a delayed for almost an hour."
Pros: "From start to finish all perfect Thanks"
Cons: "No Food to buy available on board. We thought we could buy something. The coffee was good."
Cons: "Tiny seats with limited legroom. No entertainment provided."
Cons: "Top marks for WestJet!"
Pros: "Staff was nice."
Cons: "Better communication in regards with mechanical issues."
Pros: "Everything. Thank you"
Cons: "Everything was perfect. Thanks."
Cons: "Always delays with this airline, hope their service improves now they have been bought out by Air Canada. Staff need training on how to deal with their delays, rather than the "I know as much as you" answer. Their staff have always pleaded blind ignorance when disruptions occur. AVOID."
Cons: "Food, food, food"
Cons: "My baggage did not arrive in my final destination"
Pros: "Crew were very friendly and were having a good time during the flight, which was nice to see."
Cons: "No pillows or blankets supplied, luckily I had my own otherwise I would have been miserable. Worst surprise was that there was no food provided. On a long haul flight that was surprising, they should clearly say that on booking. There were snacks available for purchase, but not great."
Cons: "Total rip off. I won't be flying West Jet again if it can be avoided"
Pros: "Yes, the crew was very good."
Cons: "It would have been nice to have coffee on the flight. All they had to offer was a snack and a glass of water."
Cons: "Issue handling for delay"
Pros: "Comfort, timing. Customer Service!"
Cons: "Technically problems with lightning on board."
Cons: "More water and a tv like air Canada"
Cons: "Crews were good"
Pros: "Quick, easy, comfortable. No complaints"
Pros: "Very comfortable, staff was courteous and professional and planes arrived ahead of schedule!"
Pros: "Friendly crew"
Cons: "That westjet q400 is an awful aircraft with terrible slimline seats"
Pros: "Staff are cute"
Cons: "My returning flights were not correct. I ended up having 2 returning flights back to Halifax which made me have to overnight in Toronto unexpectedly."
Pros: "counter staff were friendly, courteous. helpful. Flight staff were friendly."
Cons: "prop- jet was loud & bumpy while on the ground at takeoff"
Pros: "Flight crew remained jovial and pleasant despite the many issues."
Cons: "Mis messaging and changing/non factual information as the flight status changed. I had personal issues ongoing which resulted in a flight change, and having to go back to security multiple times, which would have all been easier if I had been told that I didn't have to run like a mad woman through the airport as the flight was already determined to be significantly delayed. West Jet tried......they just don't see to be able to know anything."
Pros: "The staff are friendly and efficient"
Cons: "The plane is cramped and a noisey propeller model."
Cons: "Need more leg room on board"
Pros: "Option to watch movies on your device"
Cons: "Not useful if you don’t have a device"
Cons: "slight delay in takeoff but otherwise good"
Pros: "I went through customs and then walked via escalators and moving walk ways to b4. It took me almost a hour. I was the last to board I am sure And had to collect my own luggage and take it from one point to another. I am 70. thank god, when I got on the plane I sat in 3a and was offered a free glass of wine. halleluya. I was exhausted Toronto airport is always a nightmare. I travel a lot and will avoid this airport if I can. I do like West jet but Delta /west jet connection means I have to take my bag from one place to another and I walked miles and could have missed my flight. I am tired. I am going to bed"
Pros: "Korean air is very efficient."
Cons: "We had to rent a car to get to Ottawa because West Jet had cancelled all their flights due to weather. All Air Canada flights were operating. We waited in line for 2 hours at the airport for West Jet to tell us that we needed to call them regarding a refund. We called them and were on hold for an hour and 45 minutes. Then we were told we had to call the travel agent...we on hold for 2 hours. We then called Korean air and they told us they couldn’t contact West Jet-no one knew what the value of the flight from Toronto to Ottawa was. We were only provided with a refund of $4 (for the taxes) when it cost us $280 to rent a car to get to Ottawa. I will never book a flight with West Jet again."
Cons: "Boarding outside with no notice or warning"
Cons: "We got stuck at the airport for 20h because of westjet not having a pilot."
Pros: "The wifi inflight service"
Cons: "No food, only snacks."
Cons: "Our hour-long flight home from Toronto to Ottawa was delayed by two days. WestJet provided a hotel voucher and food vouchers for one day but refused to refund us for a car rental that would get us home in time. While we made our own way home, we were emailed to say that our flight home was delayed twice more."
Pros: "Got a window seat Good deal on price from kayak"
Cons: "Delayed by 2 hrs Lost my luggage and no word on when it will be returned Never told us about why delayed"
Cons: "Didn't fly on the day I was supposed to fly due to delays. I had to figure out for myself that I wasn't going to make my connection and thus I went back home. We agreed to itinerary for the next day that had a 2+ hour wait at la Guardia and yet I still almost missed the N.Y. to Tampa flight due to delays out of toronto. Had to sprint from one terminal to the other. In Toronto we sat on the tarmac for 90 mins, and this was after dealing with security and other issues with checkin before i even got on the plane. For example, it was difficult to explain that i had already paid for my checked bag the day before. As a result I never got a chance to eat the entire day. And then my bag didn't get to Tampa until later that night anyways. Although the individual staff members were all very nice, there were institutional flaws that made two days very frustrating. I have some sort of debilitating delay on more than half my flights over the last few years, and rarely is there ever an explanation or compensation."
Cons: "It was delayed."
Pros: "Kayak was great to book through. Very simple. Plane ride there was great."
Cons: "Plane ride home wasn't good due to the airplane propellers being louder then usual and noisy, a little unsettling."
Pros: "Friendly people+ great service"
Pros: "It was overall ok , but over all disappointing that west jest became such a budget airline."
Cons: "I’m disappointed that west jet became such a budget airline, it used to be my favourite. Now there’s no monitors, you got to use up your own power from devices. I prefer to save my battery when travelling."
Pros: "Quick, efficient and funny friendly staff"
Pros: "Free upgrade and gate check!"
Cons: "No checked bags or meals for economy passengers"
Cons: "Delays Boarding: boarding from both doors: back door and front door, but no direction from the crew to anyone. Ended up with passengers trying to get in the front from the back and passengers trying to get to the back from the front. This created another extra 15 minutes delay when everyone were stuck in the middle...The rest of the passengers waited outside in Canadian winter cold. On a flight already late."
Pros: "Short flight"
Pros: "It was very enjoyable all round."
Cons: "Too short"
Pros: "Flight attendants were polite and helpful."
Cons: "Multiple delays totalling up to 2.5 hours but only updated 15 minutes as it reached the time of take off. Minimal heads up prior"
Pros: "The staff was generally very attentive, friendly and professional"
Cons: "I didn't have any negative experiences."
Pros: "Flight staff"
Cons: "Had to disembark. So left and arrived much later than planned."
Pros: "I sat in a seat that wasn’t my assigned seat, and no one said anything. It was awesome!"
Cons: "No delays"
Pros: "The few were friendly."
Cons: "The food selection was poor."
Cons: "A better snack option would be appreciated"
Cons: "Not enough movie options"
Pros: "Service Director n Business class was excellent"
Pros: "Service was outstanding!"
Cons: "The lunch was average at best. Comedy show selections were terrible (in my opinion). I miss the days of Curb Your Enthusiasm and Arrested Development."
Cons: "See above - seats worn out, entertainment worn out, Crew battling old tired aircraft. Massively overpriced. Bring on WestJet direct to Ottawa."
Cons: "Late. Wifi on the aircraft but didn’t work. Inflation GHY service suspended due to reported turbulence."
Pros: "The flights are fine, on time."
Pros: "The seat beside me was vacant, so I had extra room."
Cons: "Flights in the late evening from Toronto to Ottawa always seem to be delayed. We spent a lot of time boarding, and a lot of time de-icing before take off. There would have been plenty of time to serve refreshments during de-icing. But refreshments and dismemberment of ear phones only began once the plane was airborne. There was not enough time to service all the passengers at that point. I'm not sure why Air Canada cannot at least give you ear phones when boarding. And why cannot refreshments be served during de-icing?"
Pros: "Air Canada is fantastic. Will never use air india."
Cons: "I liked everything about AirCanada and nothing about Airindia."
Cons: "the turbulance but theres nothing that can be done for that."
Cons: "It was good"
Pros: "No surprises."
Cons: "The connection"
Cons: "5h travel at noon, no meal, this is a bit cheap."
Cons: "Air Canada is just worse and worse"
Pros: "on time"
Pros: "They allowed us to make an earlier connection without any fee. That was very kind. Thank you."
Pros: "Not a lot"
Cons: "Poor aircraft, uncomfortable seats, not recommended."
Pros: "Arrived on time"
Pros: "Not anyone's fault --- delayed due to Fog. Then on rout to Ottawa when they started selling food, they ran out of the main breakfast meals and or cheese plates by isle 19."
Pros: "I'll like it when i board."
Cons: "The fact i haven't boarded yet."
Pros: "Pretty routine"
Cons: "Long delay, but weather dictated this."
Cons: "Seats are always too close to the ones in front , crushing knees."
Pros: "Check-in was smooth Air Canada were helpful as am travel with special needs"
Cons: "Nothing for now."
Pros: "Lost bag"
Pros: "I think cost me without needing to go back and forth"
Pros: "Pathetic delay time that was not weather related, they should have had another plane. I will not say that I will never fly Air Canada again just because departure time may leave me no choice but given a choice that suits my travel schedule it will not be them."
Pros: "Seating and on time"
Pros: "I needed a wheelchair and they were very friendly and helpful"
Pros: "same as above"
Cons: "same as above"
Pros: "good overall...so MUCH BETTER THAN Air Canada rouge service we took from Ottawa to Venice. Rouge service is very poor!!"
Pros: "Everything on time"
Cons: "AC was helpful arranging a delivery of the delayed luggage. But carrier was further delayed from the scheduled delivery time."
Pros: "Comfortable and quiet"
Cons: "Baggage fees and no snacks."
Pros: "Airbus 380"
Cons: "Lost my bag"
Pros: "Service was poor. Attitude was less than enthusiastic."
Cons: "Cancelling flights , lying about reasons why, running away from customers when the flight finally after 10 hours was canceled"
Pros: "The way back there was nobody beside us. Nice to have extra room."
Cons: "On the way back there was only one person in business class. Nobody got bumped up"
Cons: "Movies and audio lacked currency, simply old and little variety."
Cons: "No good movies or music"
Pros: "Air Canada front desk people were wonderful and helpful."
Pros: "Smooth ride."
Cons: "The plane was very old and delayed for too long. Way overpriced air fares."
Pros: "Everything was really good"
Cons: "Slow and stupid some of passages"
Cons: "Lack of sleep"
Cons: "There was no access to movies."
Air Canada, Porter Airlines and WestJet have waived their change and cancellation fees on flights to Ottawa. Confirm policies on booking site.
Philippine Airlines and LATAM Airlines do not allow booking a middle seat on flights to Ottawa.
The cheapest airline ticket to Ottawa from Canada in the last 72 hours was C$ 105 one-way, and C$ 170 round-trip on the route from Toronto to Ottawa. The most popular route is from Halifax to Ottawa and the cheapest ticket found on this route in the last 72 hours was C$ 96 round-trip.
In general from Canada, Porter Airlines, Air Canada and Flair Airlines fly the most to Ottawa. The most popular route is from Canada, and Porter Airlines flies this route the most.
Ottawa Airport is 11 kilometres from the centre of Ottawa. View on Map.
Ottawa is served by Ottawa Airport, also commonly referred to as Macdonald–Cartier Intl, Ottawa, Ottawa Macdonald-Cartier Intl. The airport code is YOW.
The Holiday Inn Express & Suites is a casual hotel that is only a 5-minute drive from Ottawa Macdonald–Cartier International Airport and less than 12 kilometers from the famous Parliament Hill. The Hilton Garden Inn is a modern choice that is a 3-minute drive from Ottawa Macdonald–Cartier International Airport and is only 8 kilometers from Hog's Back Falls.
As Ottawa does not have a particularly extensive public transportation system, the quickest way to travel from Ottawa Macdonald–Cartier International Airport to the city’s downtown is by either renting a car or taking a taxi. Without additional traffic or bad weather, the drive is approximately 20 to 30 minutes. Conveniently, there is a car rental center located right at the airport.
Ottawa Macdonald–Cartier International Airport has an inter-faith chapel that is located on the first floor of Terminal 1. It is open from 6 AM to 9 PM and often hosts religious services on the weekends. All travelers are welcome to pray or meditate in the chapel, no matter what their religious affiliation is.
If you would like to purchase any gifts or souvenirs, stop by one of the Duty-Free stores in Ottawa Macdonald–Cartier International Airport. These shops sell a variety of electronics, liquor, cosmetics, clothing and even food items. One store is located near Gate 15 and another can be found near Gate 12.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Ottawa.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Ottawa is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Ottawa with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Ottawa up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Airlines flying to Ottawa have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Ottawa
Masks required on board, masks provided on flights to Ottawa
Social distancing seating
Middle seats unavailable to book on flights to Ottawa
Testing for antibodies, testing for symptoms for flights to Ottawa
Waiving of change fees. Search flexible flights to Ottawa