Flight was smooth and comfortable. The crew were exceptional. Amanda, Nichole and Hershel were attentive to our every need. So friendly. My daughter and I were surprised at quality of service. Loved the double row seating. Snacks were delicious. We would definitely fly with Porter again. Flight PD 670 SFO to YYZ Thank you so much for the best flight experience we have had
Flight was smooth and comfortable. The crew were exceptional. Amanda, Nichole and Hershel were attentive to our every need. So friendly. My daughter and I were surprised at quality of service. Loved the double row seating. Snacks were delicious. We would definitely fly with Porter again. Flight PD 670 SFO to YYZ Thank you so much for the best flight experience we have had
The E195-E2 is a great aircraft! Leather seats, lots of legroom and SO quiet! The flight crew is terrific!
Check in was slow because of passenger ahead in Reserve line. Seats were somewhat uncomfortable.
Delayed by 2.5 hours. This happened previously on my flight from YOW to YVR on Dec. 26.2023. This is a terrible airline. The reason was there was lack of ground crew. This is a known event. AVOID PORTER AIRLINES IF YOU CAN. There is a reason half the plane was empty.
Flight delayed 6 hr. Looking for compensation and will claim for it.allow US people to fix to avoid huge delay having a canadian tech to fix it.
I didn’t make my flight due to poor weather and I had an accident driving there. I tried to get my money back or even credit and nothing. I have an entire flight both to Florida and back that I paid for and no one will give me any money back. I know this isn’t just Porter and it’s 3rd party- however airlines should allow these companies to take money for things they don’t get. I’m so upset. Who can afford a full flight they never take?
Flight Ottawa to Toronto canceled and no crew was available to direct me on what to do. I opened a file and I wait to be compensated.
New jet. Lots of leg room. On time departure. Early arrival. Reasonable airfare. Excellent online experience.
I had checked in online the day before but was instructed to collect our boarding passes when we arrived. I am not completely comfortable using the automated Kiosks and always enjoy the nostalgia of speaking with someone when checking in for a flight. Upon doing so however, we were immediately asked,"did you check in online already?" To which I replied, "yes, but we were asked to retrieve our boarding passes upon arrival." She then said, "that's what those machines over there are for. We really encourage people to use those." That unfortunately sparked a series of shortness and overall poor behavior in my opinion from the woman who checked us in. I understand it was early in the morning but I am always excited to experience flying and that interaction has unfortunately left a bitter taste in my mouth to the point I will forever now hesitate to book with Porter again. Thank you for taking the time to read this. Cheers, JD
Everything was fantastic, by far the best airline experience in Canada 🇨🇦!
The flight is very short, may be a little snack can be offered
Well you cancelled our direct flight to Austin from Toronto granted you got us on another flight but sent us to Denver then onto Austin delaying our arrival time in Austin by 7 hrs I was flying with 3 other people none of us were happy with our Air Canada experience
The Airbus ride was noticeably different in a positive sense. Beats the 737 in leg room, which is important for my height.
My flight was great but my inbound flight from Toronto to Sault st Marir delayed more than 2 hours and we had to change the airoplan.
Treating guests with respect when they are having issues. Myself and another guest were expected to climb over someone who had a disability and was clearly not well. There was no assistance. Also when the lady beside me asked to see if there was a possibility to get off the plane as soon as they were able because her husband is having emergency surgery the flight attendant’s response was so rude and dismissive.
5 delays to departure. Finally left 2 hours after scheduled time. Further issues with “paperwork” when we were ready to push away from the gate. Air Canada has a real problem with flights between Montreal and Toronto over the last 24 months. Of my 12 flights, 8 have been delayed or cancelled. With no compensation. I now drive between Toronto and Montreal whenever I can. At least I know I will get there when I planned to.
my flight from Toronto to Chicago was horrible. we tried to land 3 times, couldn't. they went to Milwaukee & sat on the plane/runway for another 1.5 hours. then they flew us back to Toronto. we had to stay overnight. the communication was bad. just told us to wait for an email update. no credit, no voucher for my additional night in a hotel. nothing. I will not fly air Canada again.
It went well until they lost my baggage in Toronto. Bagging tracking stopped after my bag was unloaded in Toronto. My bag tag has been inactive since. I had over a 2 hour layover and there is no excuse for lost baggage with that time frame and only after one flight
It was a full flight and it went smoothly. I sleep most of the flight and I did not buy any food. Landing was perfect and the luggage came out in a reasonable time.
My bag didn’t follow me as it was supposed to leaving me without my bag for the first 12 hours of my 3 day trip. My bag got broken during this time.