Question 1

Where can I pick up an Uber at Toronto Pearson International Airport?

Accepted Answer

Once passengers have collected their luggage they should request their Uber ride. From Terminal 1, standard Uber riders can meet their driver outside of Door Q and SUVs can meet outside Door A. From Terminal 3, standard Uber riders meet your driver outside Door D and SUVs meet your driver outside Door A.

Question 2

Is there bus service from Toronto Pearson International Airport to downtown Toronto?

Accepted Answer

The Toronto Transit Commission provides service from all of the Greater Toronto Area (GTA) to the airport terminals. The fastest route is the Airport Rocket, which runs every 8 to 15 minutes depending on the time of day. These buses also have luggage racks, making them convenient for airport travelers.

Question 3

Does Toronto Pearson International Airport provide pet relief areas?

Accepted Answer

The airport does offer three outdoor pet areas that are adjacent to the terminal buildings. Since all of these areas are located prior to entering security, it’s a good idea to stop there before heading through security for your flight. The areas offer artificial turf and are fenced in.

Question 4

If I have lost something at the airport, what is the best way to find it?

Accepted Answer

Any lost items that are found in the terminal buildings are turned over to Toronto Pearson’s Lost and Found Office, which is located in Terminal 1. You can speak directly to someone at the office about your lost item between 9:00 a.m. and 7:00 p.m. daily.

Question 5

Are there children-friendly amenities at Toronto Pearson International Airport?

Accepted Answer

Yes. For lactating mothers travelling with their babies, Toronto Pearson Airport furnishes them with nursing stations where they can express milk or care for their babies. The nursing stations are furnished with chairs, power outlets, and changing counters available throughout YYZ’s premises. In Terminal 1, lactation stations in combination with family toilets are available near Gates D22, F67, D37, F87/F88, and E78. In Terminal 3, the lactation stations are across from Gate C30 and Gate 31, adjacent to Gate B1 and the Duty-Free store outlet. Moreover, Toronto Pearson Airport has a kids’ play area in Terminal 1 on the Departure Lounge.

Question 6

Does Toronto Pearson International Airport have rental car facilities?

Accepted Answer

Yes. If you need to rent a vehicle when you arrive in Toronto, YYZ has an offsite and onsite rental car facility. The Airport’s onsite rental car facilities are in Terminal 1, on Level 1 and Terminal 3’s parking garages. Budget, Avis, Dollar, Hertz, National, and Enterprise are YYZ’s onsite rental car agencies. For the offsite rental car facilities take the free pick-up shuttle from Viscount Station, which is accessible through the Terminal Link Train. Economy, ACE, Europcar, Fox, E-Z Car Rental, Green Motion, Hub, Zoom, Iversta, Jet Car Rental, MEX, Payless, and NU Car Rental are some of YYZ’s off-airport rental car agencies.

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