Question 1

Where can I smoke it at Vancouver International Airport?

Accepted Answer

The terminal building is smoke-free, but you may smoke outside of the terminal buildings in designated areas. This is true for those that are either smoking or vaping. The areas are clearly marked off, and you may only smoke within these specific areas even when elsewhere outside the terminal buildings.

Question 2

If I am taking a cruise from Vancouver, what do I do after my flight arrives?

Accepted Answer

The Vancouver International Airport wants to make sure you make it from your flight to your cruise ship terminal as quickly and efficiently as possible. After landing, you can look for Customer Care team members in their characteristic green jackets and vests for assistance in getting to your cruise ship.

Question 3

Doe the airport offer a porter or skycap service?

Accepted Answer

Vancouver International Airport does offer a porter service. This service is designed to help passengers get their luggage and belongings from the baggage carousel in the arrivals area to the curbside for loading in ground transportation. The porter service operates from 5:00 a.m. to 1:30 a.m. daily.

Question 4

Is there a place that is especially quiet at the airport?

Accepted Answer

For those seeking peace and solitude, Vancouver International Airport offers a Quiet Area. This area was specifically designed for those interested in meditation and relaxation in a location that is suitable. This special section is outfitted with soft lighting, low-level speakers, comfortable seating, and stretching mats. There are several signs in the area reminding passersby to refrain from creating noise.

Question 5

Can I rent a car at Vancouver International Airport?

Accepted Answer

Yes, if you wish to get your own set of wheels once you land in Vancouver, you can rent from the various providers at Vancouver International Airport. You will need a valid driver’s license and a credit or debit card in your name to rent a car at YVR. The car rental station is on the ground floor of the parkade, and some of the providers available are Avis, Budget, Alamo, Hertz, Dollar, Enterprise, National, and Thrifty. Some of the local car rental providers also have an offsite facility next to YVR, and you can get there by a courtesy shuttle from the baggage claim area.

Question 6

Does Vancouver International Airport offer accessible services?

Accepted Answer

Vancouver International Airport has worked to ensure that passengers with special needs have a positive experience at YVR. Outside the terminal, curb cuts and ramps are available for passengers in wheelchairs. You will have stair-free options throughout the airport, accessible restrooms, check-in counters adapted for wheelchairs, TTY phones, visual paging monitors, low-mounted monitors, and a public address system. If you wish to access special services at the airport, book this service through your airline before the flight.

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