Bacolod hotels

Bacolod hotels

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Bacolod, Negros Occidental, Philippines
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Low season July
High season March
  Average price (weeknight): C$ 57
  Average price (weekend night): C$ 45

cheapest month to stay

53%

expected price decrease

most expensive time to stay

14%

expected price increase

(avg. price over the last 2 weeks)

Sun. - Thu.

(weeknight)

(avg. price over the last 2 weeks)

Fri. & Sat.

(weekend night)

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Most recommended Bacolod hotels

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L'Fisher Hotel - Bacolod - Building
1
8.1 Excellent (337 reviews)
C$ 109+
Overview Reviews
A stay at L'Fisher Hotel places you in the heart of Bacolod, a 1-minute drive from Negros Museum and 6 minutes from SM City Bacolod Northwing. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
6.0 Good
Pros: Bed was hard and room needs renovation
Cons: The bed and room a bit old.
10.0 Excellent
Pros: The buffet breakfast was just amazing!!
8.0 Excellent
Pros: great breakfast!
Cons: room a little outdated
6.8 Good
Pros: Location. Courteous, helpful staff.
Cons: Mattress - lumpy
8.0 Excellent
Pros: Spacious room. Bidet was available in the restroom.
Cons: The fact that i was there at 2pm and the room wasn't ready. I think the one who checked me in lacked explanation on the amenities.
8.3 Excellent
Pros: The best hotel Bacolod can offer.
10.0 Excellent
Pros: Rooms were clean and spacious compared to others..Breakfast is superb!
Go Hotels Bacolod - Bacolod - Building
2
8.0 Excellent (652 reviews)
C$ 43+
Overview Reviews
With a stay at Go Hotels Bacolod in Bacolod, you'll be within a 5-minute drive of ROBINSONS PLACE Bacolod and Negros Museum. Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
7.0 Good
Pros: Locations
Cons: Price
10.0 Excellent
Pros: Fast check-in and check-out. WiFi access is given upon check-in. Breakfast variety and not plain buffet. Walking distance to the mall.
Cons: Very minor actually - no hair dryer. It would have been nice if slippers were part of the amenities too.
9.0 Excellent
Pros: The hotel is clean and the staff are accommodating.
Cons: None.
8.0 Excellent
Pros: Location & Staff
6.0 Good
Pros: I like the location as it is accessible to all with affordable price
Cons: There is not much of facilities like hair dryer, tea and coffee amenities and , kettle, considering that it is a "hotel".
10.0 Excellent
Pros: The place is clean. The staffs are helpful and friendly.
4.0 Okay
Pros: Its near Robinsons mall
Cons: The room was a bit small for two single beds.
4.2 Okay
Pros: Can’t sleep. A lot of construction noise going on.
The Suites at Calle Nueva - Bacolod - Building
3
8.3 Excellent (396 reviews)
C$ 47+
Overview Reviews
A stay at The Suites at Calle Nueva places you in the heart of Bacolod, within a 10-minute walk of San Sebastian Cathedral and Negros Museum. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
7.9 Good
Pros: Proximity to the CBD of BACOLOD City
Cons: Very Small bathroom
6.0 Good
Pros: The building appears pleasant on approach and has a bit of a quirky layout. Bedroom and en-suite were of adequate size for the cost. Electronic safe in wardrobe was free to use (we have occasionally been charged extra for this elsewhere). Complimentary slippers were welcome as I had forgotten mine.
Cons: Location appears central but is actually a bit of a backstreet, quiet but with nothing else (except a 7/11) nearby. 1st taxi driver we tried had never heard of it ! Shower couldn't be fully turned off so dribbled water and was a bit grubby around the tiles. No coffee making facilities or fridge in room (coffee was available from reception/cafe). Photos on the website are probably from when the hotel was new and it needs a bit of reinvestment to get back to that standard.
6.0 Good
Pros: The staff was always very friendly, courteous ! Hotel is in the center of the city. Breakkfast only for people from Asia . . .
Cons: No window in the room to the outside - only to corridor. Closing part of the window was broken ! Very old stinky couch. The ceiling in the very small / narrow toilet, shower room is no longer intact.
9.2 Excellent
Pros: Simple but rustic
Cons: Just had some issues with the shower but was looked into straight away.
10.0 Excellent
Pros: Good location. Not congested hotel. Spacious room. Comfy beddings. Daily room cleaning. Good food.
7.0 Good
Pros: Breakfast had plenty of choices
Cons: But it could have been better if the menu was not repeated everyday.
5.1 Okay
Pros: The rooms were nice but they tried to put in too much furniture making it feel cramped. I liked they had a coffee machine but there was no coffee or was there a place to plug it in unless you moved it to the bathroom. It was nice they had a fridge--but no place to plug it in.
Cons: The location is really bad--on a dark street lined with nasty bars. All night long they played Karaoke on the street where this hotel is located. The music as so loud it vibrated on my pillow and we were on the second floor of the hotel. I slept very poorly. The breakfast is not the best either.
7.0 Good
Pros: Wifi is strong, with complete amenities. Breakfast is nice..
Cons: My room location, is in the back of storage of AC
5.0 Okay
Pros: The staff cause they are friendly
Cons: The supposed lobby is so dirty you don't want to sit on the chairs, the flower pots were so dried up with dead plants, the hallway going to the reception counter doesn't seemed to be cleaned up and looks liked a storage room
Circle Inn - Hotel and Suites - Bacolod - Pool
4
8.0 Excellent (622 reviews)
C$ 48+
Overview Reviews
Located in Bacolod, Circle Inn - Hotel & Suites is in the business district, within a 10-minute drive of San Sebastian Cathedral and Negros Museum. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
10.0 Excellent
Pros: I love the large parking area.
Cons: Too bad they didn't have available the chicken dishes in the menu; my daughter wanted those.
8.3 Excellent
Pros: Room was big. Bed was big.
Cons: The towels, though cean, were quite old and obviously worn. No full length mirror. They did not tell me before booking that the hotel was undergoing renovation.
9.0 Excellent
Pros: Nice hotel. Cheap and my partner liked the swimming pool.
8.0 Excellent
Pros: great location and pool.
9.0 Excellent
Pros: Staff was great. We’re always greeted with a warm smile and very responsive to our needs. We were treated like VIP’s. Our room is always kept clean. Front desk personnel are courteous, the security guards are super helpful, service people are excellent!!!
8.0 Excellent
Pros: Good clean comfortable room.
Cons: Seating for breakfast was limited. Food often ran low or out with slow replenishment.
Overview Reviews
Located in Bacolod, Planta Centro Bacolod Hotel & Residences is a 1-minute drive from Gaisano City Mall and 7 minutes from SM City Bacolod Northwing. Featured amenities include luggage storage and coffee/tea in a common area. Free self parking is available onsite.
7.5 Good
Pros: Good hotel in comparison to other ones in the city
Cons: Breakfast spread is too less
6.0 Good
Pros: Staff were very attentive
Cons: The air-conditioning; its too ineffective for the room size and therefore hot during day time.
5.8 Okay
Pros: The location this is my 3rd visit but it has gone very poor so will not be returning
Cons: The noise at night keeping me awake, room was not clean brown water and toilet very dirty. When trying to check out a day early refused to refund the final night even after letting them know my dissapointment
10.0 Excellent
Pros: Open and wide spaces of the lobby and backyard.
Cons: Nice location in Bacolod and punctual staffs.
2.0 Mediocre
Pros: The food at the Valentines Evening Dinner Buffet was very good
Cons: Very noicy location, outdated rooms and facilties, total lack of management all over this location.
4.0 Okay
Pros: Relaxing by the pool
Cons: Very poor maintenance of the property, lights need repair and replacing, electrical plate covers were missing. Glass patio table top was missing. cats and dog running around freely, and there are Rats scurrying around in the garden ares. Theses things need to be addressed.
Overview Reviews
Located in Bacolod, MO2 Westown Hotel Bacolod - Mandalagan is within a 5-minute drive of ROBINSONS PLACE Bacolod and Negros Museum. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
9.6 Excellent
Pros: Good location
Cons: No car was
6.0 Good
Pros: the staff was great. They were very helpful. In fact, the staff made my stay enjoyable.
Cons: There was no internet connection in the room. For 7 days I had to sit in the lobby to get the internet. I told the manager about it but nothing was done. For my work I needed the internet in a private setting not in a public place, the Lobby.
9.2 Excellent
Pros: I've been to different hotels in Bacolod City for the past several years already and I can say that Westown (both its Mandalagan and San Juan branches) has the warmest, friendliest, and most professional staff when it comes to handling guests. If you are one who is very particular when it comes to cleanliness of rooms and comfort of your bed and pillows, Westown will never dissapoint you. Location is also great being very near malls, coffee shops, restaurants, convenience stores, and commercial banks.
7.1 Good
Pros: Friendly and helping staffs for giving us late check out. Special mention to melody for the big help during our stay. Comfortable bed. Good location.
Cons: Dont provide Slippers in the room
8.0 Excellent
Pros: The room was very large and all furniture was solid wood and granite. Bathroom was very large and plenty of hot water. With a little work could be great. Overal good value for your money.
Cons: The hotel at one-time must have been very grand but it needs attention, not many staff and no one to make up the room.
2.0 Mediocre
Pros: The only positive aspect of this hotel was the staff
Cons: Old old old fixtures, features, furniture, This property has never seen a single update dice it was built from what I saw. I paid for breakfast for 2, as I was ordering the breakfast I paid for I was told that I wiuld need to pay extra for eggs or what the staff called an Amercan breakfast. The toast was terrible, the bacon had a absolutely zero bacon flavor but the eggs were ok.No elevator. I called the desk and asked for 2 additional towel I was told I would have to pay a fee for any additional towels unless I gave them the old ones that I had wrapped around me, I had to take the towel off of me throw some shorts in while I was still wet and hand over the old towels to housekeeping when they came to deliver the dry ones. So you have the info and now it's up to you to decide if this property suits your needs.
9.2 Excellent
Pros: Free Wi-Fi
Cons: Didn't have a kettle for coffee, had to ask for thermo of hot water then to be charged for the coffee
5.0 Okay
Pros: I like the bed
Cons: Poor service of the restaurant. Some cancelled their order because of the slow serving. We orderd chorizo and egg and was served after an hour..
Luxur Place - Bacolod - Building
7
7.5 Good (378 reviews)
C$ 58+
Overview Reviews
Located in Bacolod, Luxur Place is a 1-minute drive from Gaisano City Mall and 8 minutes from San Sebastian Cathedral. Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.
4.2 Okay
Pros: Hotel staffs are exceptional, warm, welcoming, and polite, they always have a ready smile. Chili con carne is awesome, american breakfast is delicious. Room is big and the fixtures while old is well-maintained
Cons: Spaghetti sauce is awesome but the noodles is not cooked. The bed is uncomfortable, itchy and it feels like it might have bedbugs. I don’t like to spend time in the pool area as there is no privacy, mix of guests and wokers from the call center located in the premises. It’s uncomfortable to be in that area.
7.0 Good
Pros: Helpful staff
Cons: Noise in the lobby. Fishy odor in the lobby.
8.0 Excellent
Pros: Staff was great.
Cons: Was all ok.
7.0 Good
Pros: Ambiance
Cons: Old building
6.0 Good
Pros: good pool area for swimming with children
Cons: the rooms on the road side were hotter and noisier creating TV wasn't working well There was no way for nonsmokers to use the outdoor eating area, which was only available for smokers
Overview Reviews
With a stay at Palmas Del Mar Conference Resort Hotel in Bacolod, you'll be within a 10-minute drive of Gaisano City Mall and San Sebastian Cathedral. Featured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
6.5 Good
Pros: Finding a hotel with swimming pools is not that easy in the Philippines. With the heat and humidity, it's delightful to have swimming pools to relax in. The staff was friendly and helpful. Lower your expectations for this 3 Stsr resort hotel.
Cons: Palmas Del Mar could definitely use a good paint job and some sprucing up.
9.0 Excellent
Pros: The staffs are always greeting us whenever we pass, clean room and comfy room, will definitely book her again when we come back
Cons: Slightly difficult to get to through commute, Grab or taxi is advisable
8.0 Excellent
Pros: good breakfast and excellent pasta, it is a nice place, kind of out dated and somewhat in disrepair which is normal in the Philippines. The grounds are beautiful and the pools are clean. Prices for food are fair and not over priced. Clean and comfortable room. I complained about a noisy ac and they moved us to a nicer room for the same price. Very accommodating staff. Peaceful with a nice ocean breeze and sunsets. If you want a place to just stay and relax, it is very nice.
Cons: Better communication with the wait staff. We were charged for juice drinks at breakfast and we not told the drinks were not part of what is included.
8.0 Excellent
Pros: Serene place overlooking the sea.
5.0 Okay
Cons: had ate uncooked food and got food poisoning from their breakfast meal
4.2 Okay
Pros: Nothing to like about this place.
Cons: EVERYTHING
8.0 Excellent
Pros: Swimming pools, food, staff and view
Cons: Tired room that requires a make over
Avenue Suites Hotel - Bacolod - Building
9
7.6 Good (353 reviews)
C$ 71+
Overview Reviews
A stay at Avenue Suites Hotel places you in the heart of Bacolod, a 1-minute drive from Negros Museum and 6 minutes from SM City Bacolod Northwing. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
7.4 Good
Pros: As a frequent traveler to Bacolod this has got to be one of the better hotels to stay at. The rooms are clean and well maintained, the staff is very welcoming upon entering and location is convenient to the shopping areas.
Cons: There really is not much I did not like about this hotel other than the fact there really is not any warm water for showering.
7.0 Good
Pros: Room was good and the pool was divine! The spa in the hotel was very convenient and you receive a discount at the spa if you state your room number which is a massive bonus. Loved the Marvel figurines in the lobby as well!
Cons: There was only one bath towel in our room even though we had two separate beds. When we requested for an extra, the staff sent someone up to check the room before giving us another towel which was very strange. Upon checking out, there was another room check which I’ve also never experienced before.
8.0 Excellent
Pros: Location, room, breakfast, staff... they were all good
Cons: There was no hot shower on the 5th floor... no water flowing when you switch it to hot
5.8 Okay
Pros: The accomodating staff.
Cons: AC is not working.
East View Hotel - Bacolod - Building
10
4.5 Okay (4 reviews)
C$ 51+
Overview Reviews
Located in Bacolod, East View Hotel is a 4-minute drive from Negros Forests and Ecological Foundation Biodiversity Conservation Center and 8 minutes from San Sebastian Cathedral. Free self parking is available onsite.
3.7 Mediocre
Pros: The price for the night was the only good of this hotel
Cons: Upon entering the room I noticed the condition of the room. The sheets were old and dirty , the furniture was dated and run down , the shower was slow to drain so it was like having my own indoor pool while showering. Also the air conditioning did not seem to work and kept making noise while running and even while shit off. My room offered a free breakfast but even the breakfast was beyond horrible. Everything they served was not warm but rather cold. I am a frequent traveler to Bacolod and travel here every 2 to 3 months. I have stayed at many of their hotels and this one was by far the worst. If you are planing to stay in Bacolod I would recommend the L Fisher hotel by far the best hotel in Bacolod.
Goldenfield Kundutel Hotel - Bacolod - Building
11
7.3 Good (137 reviews)
C$ 41+
Overview
Located in Bacolod, Goldenfield Kundutel Hotel is a 4-minute drive from Gaisano City Mall and 10 minutes from San Sebastian Cathedral. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
O Hotel - Bacolod - Building
12
8.3 Excellent (320 reviews)
C$ 54+
Overview Reviews
With a stay at O Hotel in Bacolod, you'll be within a 5-minute drive of Negros Museum and ROBINSONS PLACE Bacolod. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free self parking is available onsite.
10.0 Excellent
Pros: Everything. The staff were nice and the facilities were okay.
Cons: Location was quite far from our Congress venue.
5.4 Okay
Pros: - staff very helpful and smiling - good feel of safety inside and outside the hotel
Cons: - Poor and very limited selection at the breakfast. - light bulb has not been changed by housekeeping during our stay and still is not in the main room - microwave and sink are present (we booked small suite) such as having our own but limited kitchen but no plate, no glassware, no silverware to use - needs to request from housekeeping - time at dinner to be served was very long. - bathroom is old and outdated and towels are old and need to be changed
9.0 Excellent
Pros: We love the size of the room and the bathroom.
Cons: The breakfast buffet selection.
5.0 Okay
Pros: The restaurant
Cons: The toilet is not clean properly
1.0 Poor
Pros: None
Cons: Everything
2.9 Mediocre
Pros: Nothing is likeable.
Cons: The room is dirty. Infested with bugs and cockroaches.
7.5 Good
Pros: The mushroom soup is excellent and the size is huge.
Cons: Breakfast is low-average. Not enough vegetarian choices. We ended up doing omelette sandwich 4 out 5 breakfast.
Sugarland Hotel - Bacolod - Bedroom
13
8.5 Excellent (331 reviews)
C$ 77+
Overview Reviews
Located in Bacolod, Sugarland Hotel is a 1-minute drive from Gaisano City Mall and 9 minutes from SM City Bacolod Northwing. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
6.7 Good
Pros: Comfy bed, receptionist are nice.
Cons: Wifi is slow. We asked them to clean the room or at least pick up the trash but no one came up. We called the reception many times already,still no one came for it.
2.5 Mediocre
Pros: Location is close to the airport. Rooms were clean and the staff were friendly and helpful
Cons: No negative comments
10.0 Excellent
Pros: Breakfast excellent with excellent service too
Cons: Bed bugs in the lobby chairs. Need more money in the front Desk available for change for staff tips.
3.0 Mediocre
Cons: Disappointed with our stay as the hotel is old and tired. Towels are so old and did not even provide glasses in the room. Almost everyday we have to asked reception to recharged room key cards. Hotel needs renovation and improvements with their services. It is not good value for money.
5.8 Okay
Pros: Nothing, you get what you pay for
Cons: We had a problem with the shower, the water pressure was weak and and hot water was very inconsistent. The room was small and and they didn’t even provide hair dryer unless you asked for it. There was some construction going on inside the hotel and it was very noisy, they didn’t even ask our permission since the construction was right next to our room nor did they apologize. The hotel is very out dated and there is only one tiny elevator. It’s also very busy with functions and weddings
GT Hotel Bacolod - Bacolod - Building
14
7.0 Good (13 reviews)
C$ 94+
Overview
With a stay at GT Hotel Bacolod in Bacolod, you'll be within a 10-minute walk of Negros Museum and San Sebastian Cathedral. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Overview
With a stay at MO2 Westown Hotel Bacolod - Downtown in Bacolod, you'll be within a 10-minute walk of San Sebastian Cathedral and SMX CONVENTION CENTER. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Java Pension House - Bacolod - Bedroom
16
5.6 Okay (7 reviews)
C$ 20+
Overview
With a stay at Java Pension House Bacolod in Bacolod, you'll be steps from San Sebastian Cathedral and a 2-minute drive from SM City Bacolod Northwing. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is available for a surcharge.

Best rooms in Bacolod

O Hotel - Bacolod - Building
1
8.3 Excellent (320 reviews)
C$ 54+
Overview Reviews
With a stay at O Hotel in Bacolod, you'll be within a 5-minute drive of Negros Museum and ROBINSONS PLACE Bacolod. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free self parking is available onsite.
10.0 Excellent
Pros: Everything. The staff were nice and the facilities were okay.
Cons: Location was quite far from our Congress venue.
5.4 Okay
Pros: - staff very helpful and smiling - good feel of safety inside and outside the hotel
Cons: - Poor and very limited selection at the breakfast. - light bulb has not been changed by housekeeping during our stay and still is not in the main room - microwave and sink are present (we booked small suite) such as having our own but limited kitchen but no plate, no glassware, no silverware to use - needs to request from housekeeping - time at dinner to be served was very long. - bathroom is old and outdated and towels are old and need to be changed
9.0 Excellent
Pros: We love the size of the room and the bathroom.
Cons: The breakfast buffet selection.
5.0 Okay
Pros: The restaurant
Cons: The toilet is not clean properly
1.0 Poor
Pros: None
Cons: Everything
2.9 Mediocre
Pros: Nothing is likeable.
Cons: The room is dirty. Infested with bugs and cockroaches.
7.5 Good
Pros: The mushroom soup is excellent and the size is huge.
Cons: Breakfast is low-average. Not enough vegetarian choices. We ended up doing omelette sandwich 4 out 5 breakfast.
Goldenfield Kundutel Hotel - Bacolod - Building
2
7.3 Good (137 reviews)
C$ 41+
Overview
Located in Bacolod, Goldenfield Kundutel Hotel is a 4-minute drive from Gaisano City Mall and 10 minutes from San Sebastian Cathedral. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Luxur Place - Bacolod - Building
3
7.5 Good (378 reviews)
C$ 58+
Overview Reviews
Located in Bacolod, Luxur Place is a 1-minute drive from Gaisano City Mall and 8 minutes from San Sebastian Cathedral. Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.
4.2 Okay
Pros: Hotel staffs are exceptional, warm, welcoming, and polite, they always have a ready smile. Chili con carne is awesome, american breakfast is delicious. Room is big and the fixtures while old is well-maintained
Cons: Spaghetti sauce is awesome but the noodles is not cooked. The bed is uncomfortable, itchy and it feels like it might have bedbugs. I don’t like to spend time in the pool area as there is no privacy, mix of guests and wokers from the call center located in the premises. It’s uncomfortable to be in that area.
7.0 Good
Pros: Helpful staff
Cons: Noise in the lobby. Fishy odor in the lobby.
8.0 Excellent
Pros: Staff was great.
Cons: Was all ok.
7.0 Good
Pros: Ambiance
Cons: Old building
6.0 Good
Pros: good pool area for swimming with children
Cons: the rooms on the road side were hotter and noisier creating TV wasn't working well There was no way for nonsmokers to use the outdoor eating area, which was only available for smokers
Overview Reviews
Located in Bacolod, MO2 Westown Hotel Bacolod - Mandalagan is within a 5-minute drive of ROBINSONS PLACE Bacolod and Negros Museum. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
9.6 Excellent
Pros: Good location
Cons: No car was
6.0 Good
Pros: the staff was great. They were very helpful. In fact, the staff made my stay enjoyable.
Cons: There was no internet connection in the room. For 7 days I had to sit in the lobby to get the internet. I told the manager about it but nothing was done. For my work I needed the internet in a private setting not in a public place, the Lobby.
9.2 Excellent
Pros: I've been to different hotels in Bacolod City for the past several years already and I can say that Westown (both its Mandalagan and San Juan branches) has the warmest, friendliest, and most professional staff when it comes to handling guests. If you are one who is very particular when it comes to cleanliness of rooms and comfort of your bed and pillows, Westown will never dissapoint you. Location is also great being very near malls, coffee shops, restaurants, convenience stores, and commercial banks.
7.1 Good
Pros: Friendly and helping staffs for giving us late check out. Special mention to melody for the big help during our stay. Comfortable bed. Good location.
Cons: Dont provide Slippers in the room
8.0 Excellent
Pros: The room was very large and all furniture was solid wood and granite. Bathroom was very large and plenty of hot water. With a little work could be great. Overal good value for your money.
Cons: The hotel at one-time must have been very grand but it needs attention, not many staff and no one to make up the room.
2.0 Mediocre
Pros: The only positive aspect of this hotel was the staff
Cons: Old old old fixtures, features, furniture, This property has never seen a single update dice it was built from what I saw. I paid for breakfast for 2, as I was ordering the breakfast I paid for I was told that I wiuld need to pay extra for eggs or what the staff called an Amercan breakfast. The toast was terrible, the bacon had a absolutely zero bacon flavor but the eggs were ok.No elevator. I called the desk and asked for 2 additional towel I was told I would have to pay a fee for any additional towels unless I gave them the old ones that I had wrapped around me, I had to take the towel off of me throw some shorts in while I was still wet and hand over the old towels to housekeeping when they came to deliver the dry ones. So you have the info and now it's up to you to decide if this property suits your needs.
9.2 Excellent
Pros: Free Wi-Fi
Cons: Didn't have a kettle for coffee, had to ask for thermo of hot water then to be charged for the coffee
5.0 Okay
Pros: I like the bed
Cons: Poor service of the restaurant. Some cancelled their order because of the slow serving. We orderd chorizo and egg and was served after an hour..