Good to know
|Distance to city centre||1.2 km|
|Nearest Airport||Bandar Lampung Radin Inten II|
|Distance to airport||23.2 km|
Time of year
Show reviews that mention
|bandar||in 3 reviews|
|beds are very uncomfortable||in 5 reviews|
|bintangs||in 1 review|
|excellent food||in 10 reviews|
|great and the staff||in 42 reviews|
|little bit||in 15 reviews|
|lobby bar||in 10 reviews|
|lots of trees||in 7 reviews|
|needs an upgrade||in 4 reviews|
|nice breakfast||in 22 reviews|
|nice hotel||in 30 reviews|
|nice view||in 14 reviews|
|old so needs to be changed||in 4 reviews|
|renovation work||in 18 reviews|
|room design||in 38 reviews|
|room ready||in 46 reviews|
|rooms are also old||in 6 reviews|
|service is good||in 14 reviews|
|swimming pool||in 47 reviews|
|took a long time||in 10 reviews|
The Hotel Design is good and the location is good
The service is very poor. We are really disappointed with the front office management. We reserved the property via booking.com and we have received the confirmation of our order ( specified 2 connecting room, and closed each other). We have received the confirmation from Sheraton Lampung Email. When we arrived, the front office manager said that they have no confirmation to our email and have not confirmed the requests. We presented the email to him and He would say anything. Our requested rooms are not available and they have given us the inconvenience rooms for us that differences with our confirmation requests. Hope this matter to be clarified to The front office manager or to booking.com For the laundry services, we use the laundry service day 1 and day 2, For day 1, the time pick up laundry at a room at 6 pm. For Day 2, we contact to pick up laundry at 5.30 pm, and they have informed us that the laundry service is already closed. We told to them, We have laundry services yesterday at the same time, and the laundry is still open. After we told them, within 15 minutes, the housekeeping man picks up our laundry.
The swimming pool
The room was dirty, the ceiling has a lot of black spot, the drains in the shower was clogged.
Many breakfast menus
AC not good Front off not capable to handle by online booking.
The pool is good for the children
I booked 2 rooms with pool acces, one of the room smell not good, i think it is from the floor drain in the bathroom, so the hotel change it to other room, in this room, there's alot of ant on the bed, so they change it again, the 3rd room, the AC is not working, so the hotel move us to 4th room. So we only got 1 room with pool acces. All the room that we got is not to clean (at the terrace, there is bin full off garbage and it takes more than 3hours (from my first call to frontdesk) to clean it, the bed sheet is look old, the furniture too. And every night in my stay, we cant sleep well because there's live music band at the pool side area.....
Experience the effortless service and streamlined environment on offer at Sheraton Lampung Hotel. Our recently renovated accommodation comes with private balconies or terraces offering stunning pool or garden views. Stylish amenities are included to enhance your stay such as complimentary Wi-Fi, coffee/tea making facilities and a mini-bar. For those wishing to host a business meeting or special event, our hotel has an array of inspiring flexible spaces complete with smart technology and bespoke planning services to ensure your event is a success. Guests can select from a variety of international and local food options, including 24-hour room service and an alfresco poolside restaurant. As well as the tranquil hotel pool, leisure facilities include a fitness center, jogging trail and tennis courts. Situated in the center of Bandar Lampung, our hotel is a great location from which to explore the surrounding area including the Krakatau Monument, Condong Island and the Bumi Kedaton Tourism Park.
based on 2,150 reviews
Things to Know
- Spacious rooms
- Friendly atmosphere
- Nice building
Policies vary by room type and provider.
Most Popular Landmarks
- Way Kambas National Park 77 km
- Bukit Barisan Selatan National Park 112.1 km
|Bandar Lampung Radin Inten II||23.2 km|