Pacific Palace Hotel

4 stars
JL Duyung Sei Jodoh, Batam 29432, Indonesia
Batam, Indonesia
+62 778 421 111
8.5
Very good
based on 1279 reviews
1,279 reviews
Thu 16/7
-
Fri 17/7
2 guests, 1 room
Deals from
C$ 39
/Cheapest rate per night
Room type
Provider
Nightly total
Double room, bed type unknown
C$ 39
Deluxe room, bed type unknown
C$ 44
Queen room, 1 queen bed
C$ 46
17 more Pacific Palace Hotel deals
17 more Pacific Palace Hotel deals
Outdoors view
Banquet hall
Bar
Other
Other
Other
Bedroom
Other
Stairs
Other
Other
Other
Other
Photos of Pacific Palace Hotel
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

This hotel features 2 restaurants, a full-service spa, and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Pacific Palace Hotel offers 180 air-conditioned accommodations with minibars and safes. This Batam hotel provides complimentary wireless Internet access. Bathrooms include slippers and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.
8.5
Very good
1279 reviews

Latest deals for Pacific Palace Hotel

Thu 16/7
-
Fri 17/7
Double room, bed type unknown
C$ 39
nightly with fees
Queen room, 1 queen bed
C$ 46
nightly with fees
Double room, bed type unknown
C$ 50
nightly with fees
Deluxe room, 1 king bed
C$ 54
nightly with fees
Double room, bed type unknown
C$ 68
nightly with fees
Double room, bed type unknown
C$ 68
nightly with fees
Double room, bed type unknown
C$ 73
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Pacific Palace Hotel

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking
  • Free parking
  • Business centre

Bathroom

  • Hairdryer
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Services and conveniences

  • ATM on-site
  • Business centre
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

General

  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Tile/marble floor

Basics

  • Wi-Fi available in all areas
  • Internet
  • Free toiletries
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Plunge pool
  • Pool towels
  • Steam room
  • Massage
  • Pool bar
  • Sauna

Dining

  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Kettle
  • Coffee machine
  • Dining area
  • Dining table

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Designated smoking area
  • Non-smoking rooms available
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs

Things to do

  • Gift shop
  • Beauty salon
  • Karaoke
  • Table tennis
  • Night club

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Drying rack for clothing

Health and safety

  • Daily housekeeping
  • 24-hour security
  • First-aid kit
  • Safe

Parking and transportation

  • Free parking
  • EV charging station
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Cribs available
  • Child pool

Outdoor

  • Balcony

Fitness

  • Fitness centre

Reviews of Pacific Palace Hotel

8.5
Very good
1279 verified ratings
Wonderful
614
Very good
268
Good
175
Okay
99
Fair
50
Mediocre
31
Poor
43

Summary of reviews

Guests say
Guests frequently compliment the hotel's breakfast variety, spacious rooms, convenient location near the ferry terminal and shopping malls, and overall value for money. Many appreciate the unique ferry-themed design and friendly staff. However, several reviews mention issues with cleanliness, such as lingering odors, mold, and occasional pests. Some guests also note that the hotel is a bit dated and could benefit from refurbishment, and there are occasional complaints about smoking smells and limited breakfast options. Overall, the positives outweigh the negatives for most guests, especially regarding breakfast, room size, and value.
AI-generated from customer reviews
Breakfast9 out of 10
Location8.5 out of 10
Value for Price8.5 out of 10
Room Size8.5 out of 10
Cleanliness3 out of 10
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Location

JL Duyung Sei Jodoh, Batam 29432

What's nearby

  • Bengkong3.6 km
  • Drak Bike Park8.2 km
  • Mega Legenda8.5 km
  • Tamarin Santana Golf Club11.4 km
  • Barelang Bridge19.4 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Pacific Palace Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Pacific Palace Hotel

  • How long should you stay at Pacific Palace Hotel? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Pacific Palace Hotel

  • Where is Pacific Palace Hotel located?

    Pacific Palace Hotel is located at JL Duyung Sei Jodoh, 6 km from the centre of Batam. Bengkong is the closest landmark to Pacific Palace Hotel.

  • When is check-in time and check-out time at Pacific Palace Hotel?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at Pacific Palace Hotel.

  • Does Pacific Palace Hotel offer free Wi-Fi?

    Yes, Pacific Palace Hotel offers free Wi-Fi.

  • Does Pacific Palace Hotel offer free parking?

    Yes, Pacific Palace Hotel offers free parking.

  • How far is Pacific Palace Hotel from the airport?

    Pacific Palace Hotel is 13.2 km from Batam Hang Nadim. Pacific Palace Hotel is 22.6 km from Singapore Changi.

  • Does Pacific Palace Hotel have a pool?

    Yes, Pacific Palace Hotel has a pool on-site.

  • How does KAYAK find such great Pacific Palace Hotel hotel deals?

    KAYAK scours the web for all room deals available at Pacific Palace Hotel in Batam and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Pacific Palace Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Pacific Palace Hotel.

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Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

8.7
6.0 km
Batam Hang Nadim
13.2 km

Everything you need to know for your stay in Batam

Complete your trip to Batam

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Hotels in Batam