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Pool was closed and inexplicably small and dirty. There was no breakfast like stated on the website. Not even a pre packed one. The staff were friendly but obviously didn’t want to be there. The lobby wasn’t open. We had to use a tiny window outside to check in. It felt quite unsafe. The elevator was super scary and old/unkept. And nothing updated in the room. The outlets didn’t even work. Not worth the price at all.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast included in the amenities?
The continental breakfast offers a variety of options, including cereals, toast, waffles, and beverages. However, some guests have found it to be limited and not up to their expectations.
Are the rooms spacious and comfortable for a stay?
Many guests have praised the spaciousness and comfort of the rooms, with some highlighting the cleanliness and the quality of the beds. However, a few guests have mentioned encountering uncomfortable beds and an odd smell in the rooms.
Is parking available at the hotel?
Yes, the hotel offers parking as part of its amenities, providing convenience for guests who arrive by car.
What is the best time to visit the hotel?
The high season for the hotel is in May, and the low season is in December. Planning a visit during the high season may offer a vibrant atmosphere and potentially more activities in the nearby area.
How is the customer service at the hotel?
Many guests have appreciated the friendly and helpful front desk staff. However, a few guests have expressed dissatisfaction with the professionalism and management of the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
Visiting in December, the low season, might offer a quieter and less crowded experience, as mentioned by some guests.
Nearby Attractions
The hotel's proximity to attractions like Knott's Berry Farm and Knott's Soak City Water Park makes it a convenient choice for families and thrill-seekers.
Check Room Amenities
Some guests reported issues with room amenities such as broken bed frames, uncomfortable beds, and limited TV channels. It's advisable to check the room amenities upon arrival.
Inquire About Deposit Policy
Guests were surprised by unexpected deposit charges, especially when paying with a card. It's recommended to inquire about the deposit policy during check-in to avoid any surprises.
Be Mindful of Housekeeping
Several guests mentioned issues with housekeeping, including unclean rooms, insufficient towels, and irregular cleaning schedules. It's advisable to communicate any concerns with the staff promptly.
Breakfast Considerations
While the hotel offers complimentary breakfast, some guests found it lacking in variety and quality. Guests may want to explore nearby dining options for a more satisfying meal.
Accessibility Features
The hotel offers increased accessibility, including a newly renovated handicapped room with thoughtful amenities for guests with mobility challenges. This could be a great option for those requiring accessible accommodations.
Parking Convenience
The hotel provides parking, which can be convenient for guests with vehicles. However, it's advisable to confirm parking availability and any associated fees in advance.
Address Concerns Promptly
If any issues arise during the stay, it's recommended to address them promptly with the front desk or management to ensure a more comfortable experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
SureStay Hotel by Best Western Buena Park Anaheim is located at 7921 Orangethorpe Avenue, 1 km from the centre of Buena Park. Medieval Times is the closest landmark to SureStay Hotel by Best Western Buena Park Anaheim.
Check-in time is 3:00 PM and check-out time is 11:00 AM at SureStay Hotel by Best Western Buena Park Anaheim.
Yes, SureStay Hotel by Best Western Buena Park Anaheim offers free Wi-Fi.
SureStay Hotel by Best Western Buena Park Anaheim is 15.3 km from Long Beach Municipal. SureStay Hotel by Best Western Buena Park Anaheim is 23.5 km from Santa Ana J. Wayne/Orange Cnty.
Yes, SureStay Hotel by Best Western Buena Park Anaheim has a pool on-site.
KAYAK scours the web for all room deals available at SureStay Hotel by Best Western Buena Park Anaheim in Buena Park and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at SureStay Hotel by Best Western Buena Park Anaheim and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for SureStay Hotel by Best Western Buena Park Anaheim.
Value for money | 5.5 |
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Distance to downtown | 1.0 km |
Nearest Airport | Long Beach Municipal |
Distance to airport | 15.3 km |