Value for money
Distance to city centre
Distance to airport
|"Great location the definitely book again."||(in 14 reviews)|
|"Breakfast was delicious as well!"||(in 36 reviews)|
|"So pleased with our room!"||(in 42 reviews)|
|"Customer service was atrocious."||(in 6 reviews)|
|"On particular their airport shuttle service was terrible."||(in 12 reviews)|
|"Just not a good value for amount paid."||(in 2 reviews)|
|spacious room||in 121 reviews|
|breakfast was good||in 99 reviews|
|staff was nice||in 85 reviews|
|airport shuttle||in 82 reviews|
|close to the airport||in 53 reviews|
|staff was great||in 51 reviews|
|bed was comfortable||in 43 reviews|
|great location||in 34 reviews|
|pool too cold||in 24 reviews|
|excellent service||in 21 reviews|
|good value||in 10 reviews|
|key cards||in 6 reviews|
|charlotte||in 4 reviews|
|sleeper sofa||in 4 reviews|
|close proximity||in 3 reviews|
|hole in the wall||in 3 reviews|
Cleanliness and Service!!!
We chose this specific hotel because it "provides" an airport shuttle; HOWEVER, when we asked the front-desk lady about the shuttle, she said that the shuttle services begins at 6:00 am. Our plane left at 5:50 am! We had to spend Taxi money, which we did not budget for. This a clear example of an illegal "Bait & Switch" practice!!!
Great, friendly and accomodating staff.
Their shuttle was quick and convenient. There were delivery menus available for hungry late arrivers.
We experienced no problems during our stay.
Location to the airport. Attentive staff. Airport shuttle service
Room needed maintenance. Smoky smell in the corridors.
Good stay near the airport
Large, clean rooms. Room has refrigerator, AC/heater unit worked well, bathroom was updated and clean. No weird smells. Breakfast was more than just continental (eggs, sausage, grits, cereal, breads, fruit, etc)
Weird light switches in the rooms, not very bright.
Get more of the space you need to spread out, relax or work at the Comfort Suites Airport hotel in Charlotte, NC. Our all-suites hotel is located just minutes from the Charlotte Douglas International Airport. The Charlotte Convention Center is nearby, too. Complimentary services include free airport transportation, WiFi, daily hot breakfasts and weekday newspapers. We also offer guest laundry facilities. Our smoke-free suites feature TVs, coffee makers, irons, ironing boards and convenient access to AC and USB outlets. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
based on 346 reviews
Value for money
Policies vary by room type and provider.
Comfort Suites Airport is located at 3425 Mulberry Church Road in West Charlotte, 7 km from the centre of Charlotte. Carolinas Aviation Museum is the closest landmark to Comfort Suites Airport.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Comfort Suites Airport.
Yes, Comfort Suites Airport offers free Wi-Fi.
Yes, Comfort Suites Airport offers free parking.
Yes, Comfort Suites Airport offers free airport shuttle service.
Comfort Suites Airport is 2.7 km from Charlotte Douglas. Comfort Suites Airport is 25.3 km from Concord Regional.
No, pets are not allowed at Comfort Suites Airport.
Yes, Comfort Suites Airport has a pool on-site.