Mbombela car rentals

Good rental overall but Double check for declined insurance

Pros: The car was clean, and the checkout, checkin experience easy with a very nice counter person. She was extremely thorough about the checkout, noting every mark on the paint. Once we had driven through Kruger, we understood why, as one must be very attentive to avoid the thorn bushes on the side of the road.

Cons: We were charged for collision and theft insurance, despite declining it verbally because we had stated we had purchased additional coverage separately. I suspect I didn't pay enough attention when I was initially initialing the contract to see that it was not declined, but we were in a hurry. I will be more careful next time, as we felt unjustly charged. We also were not given any Documents when we checked back in--the invoice was just emailed, somwe did not see that we had been mistakenly charged until later after we were gone. Hertz does not want to get a bad reputation for doing this consistently...