Cons: Car was dirty on the inside and in the trunk,and it smelled horrible like someone spilled syrup.We had to buy an air freshener.
25 Feb 2017
Cons: Problem with the gas tank... could not put gas into it. Stopped at 3 different gas stations. The pump handle kept clicking off as if tank was full when it wasn't.
25 Feb 2017
Pros: Easy to.pickup and drop off
1 Mar 2017
Pros: Easy access...friendly clerk. Counter directly across from baggage. Couldn't be easier.
15 Mar 2017
Pros: Happy with vehicle, smooth transition at desk
Cons: everything fine
26 Mar 2017
Pros: The vehicle was excellent
Cons: Their were way to many hidden fees. After I saved the vehicle and paid for it on my credit card the there was an addition $75 for taxes and fees and then I got an addition $30 charge for tolls. It needs to be stated before leaving that there is not an easy pass in the vehicle and that I would be charged for the tolls a week later
15 Feb 2018
Would not accept insurance pre purchase They told me they wouldn’t a
Cons: The entire 3rd party purchase experience
18 Feb 2018
Pros: Model was good value. Hertz representatives were very pleasant
Cons: The car smelled of smoke. There were ink stains on the seats
23 Feb 2016
Never got it
Cons: I was late to the pick up and they gave my car away. Don't use a service unless you hold the car with a credit card. Rude on top of it.
16 Mar 2017
Cons: They were very rude towards me and my girlfriend. Will not be returning.
Cons: Got a ride local friends from airport to car rental. It took 30+ minutes to go 10 miles. We missed the 2 PM closing by 10 minutes. We had no idea the place closed at 2 PM on the weekend. This was not mentioned on any correspondence. I switched the drop off to the airport for over half the cost of a week's rental. I call that excessive!
3 Mar 2017
Pros: The car was very nice. The check in and check out was
efficient and prompt.
Good team which works there.
18 Mar 2017
Car smelled like vomit
Pros: The employees
Cons: Puke odor does not make for a pleasant ride : /
4 Jul 2017
Pros: Clean and quick
Cons: A little pushy to join their online services
30 Dec 2017
Did not have a car for us
Pros: The price...I guess
Cons: We reserved a van for our family vacation far in advance. When I arrived on the morning g of the reservation, I was informed there were no vehicles. They didn’t bother to call me so I could make other arrangements. It was right after a holiday weekend so we couldn’t find any other vehicles and had to take multiple cars on our trip. Very disappointed.
Pros: Dave stepped to the plate and assisted me over and above at the counter. due to some unforeseen issues on my end with the rental registration .
5 Nov 2016
Pros: Very easy to pick up out rental-short walk away from the doors of the arrival gate at St Pete Airport.Staff very nice
9 Nov 2016
Pros: The steering was vary loose in the Kia. Passenger seat was lower then the driver's seat. And we could not adjust it. Old drink spills on dash and on the left. Door in back. And a very gritty dash. The car needed to be washed.
1 Feb 2017
Pros: Accommodating and attentive crew; excellent!
Cons: The vehicle desired wasn't available in spite of early booking and confirmation number.
Cons: The booking was apparently made with a location that was nowhere near the airport we had said we were landing at ( St. Petersburg Clearwater airport) that we discovered when we landed did not have evening office hours and was closed and even had it been open, did not have shuttle pick up at this airport. So we were stranded with no car. We had to rent from another company at the airport during the most expensive week of the year for car rentals in Florida. If our credit card was charged for this reservation ahead of time, I want the full amount refunded immediately and if I were your company, I would reimburse me for the increased cost of renting the car I did at the last minute when we arrived at the airport...Edward P. Allen Jr.
24 Dec 2017
Very friendly, efficient service
Pros: No lines, clean car no hard sales for insurance
29 Jan 2018
Balllliiiiiin!!!! Got a car for $20 no limit on miles whaaaa!?!?
Pros: I'm pretty sure this is the best deal I've ever gotten with a rental car. I needed to drive the kids around so they could get mooon pies and other dollar snacks, so I decided to get the cheapest most uncomfortable car I could so they wouldn't want a ride- but lone behold...they still did. It helped my pocket out majorly- thanks dollar rental I'll be back!
Cons: The cars engine seemed finicky. BUT! It was fine and I drove 400 miles with no problems.