Hotels near Constanţa Mihail Kogalniceanu airport

Hotels near Constanţa Mihail Kogalniceanu airport

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Mihail Kogalniceanu (CND) - Constanţa, Romania
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Best hotels near Constanţa Mihail Kogalniceanu airport

Cleanliness
9.7
Comfort
9.6
Location
8.9
Services
9.3
Staff
9.2
Overall 9.3 Excellent
Based on 1,089 reviews
Cleanliness
9.7
Comfort
9.6
Location
8.9
Services
9.3
Staff
9.2
Cleanliness
9.7
Comfort
9.6
Location
8.9
Services
9.2
Staff
9.4
Cleanliness
9.7
Comfort
9.6
Location
8.9
Services
9.3
Staff
9.2
Cleanliness
9.5
Comfort
9.5
Location
9.0
Services
9.2
Staff
9.0
Cleanliness
9.5
Comfort
9.5
Location
8.9
Services
9.3
Staff
9.1
Cleanliness
9.6
Comfort
9.6
Location
8.9
Services
9.3
Staff
9.2

Excellent 10.0
Pros: The most important aspect, found in this hotel, was the cleanliness. Staff pays a lot of attention to clean and disinfect all the common areas and the restaurant (before and after every client). I enjoyed the fact that the bathroom had a bath. A plus was the fact we had a balcony with lake view. Tasty and varied dishes. Very good breakfast. Professional and friendly staff.
Excellent 9.0
Pros: Vetter testy
Excellent 10.0
Pros: Everything
Excellent 10.0
Pros: the staff very polite, very good breakfast very clean room
Cons: spa nonfunctional - but is normal in this pandemic period a little advise - try to improve the beef
New Splendid Hotel & Spa - Adults Only - Mamaia
Rated #1
9.3
Excellent 9.3
Based on 1,089 reviews
Details
Reviews

Cleanliness
9.6
Comfort
9.4
Facilities
8.0
Location
8.8
Overall
8.0
Overall 9.2 Excellent
Based on 789 reviews
Cleanliness
9.6
Comfort
9.4
Facilities
8.0
Location
8.8
Overall
8.0
Cleanliness
9.7
Comfort
9.6
Location
9.0
Services
9.6
Staff
9.2
Cleanliness
9.5
Comfort
9.3
Location
8.8
Services
9.2
Staff
9.1
Cleanliness
9.6
Comfort
9.3
Location
8.8
Services
9.1
Staff
8.9
Cleanliness
9.4
Comfort
9.3
Facilities
8.0
Location
8.9
Overall
8.0
Cleanliness
9.4
Comfort
9.2
Location
8.9
Services
9.0
Staff
8.9

Good 7.0
Pros: Well placed location,Deluxe Room with lake view has indeed a pleasant sight
Cons: Where do I start? - staff not well trained ( they couldn’t provide us some basic info and also, it took her 5 times to get the invoce right) - breaksfast is such a dissapointment for a 4* hotel (everything is cheap and tasteless) - Room temperature couldn’t be controlled from our room, so we had to sleep at 26.5°C and we woke up with a massive headeach - This was our second and last try to stay at this hotel. On our first time, we found someone else’s used lingerie just laying on one of the chairs
Excellent 10.0
Pros: Exceptional hotel! Clean and lovely.
Good 7.0
Pros: Clean, nicely furbished rooms.
Cons: Noise in the rooms facing the city, because the hotel is located on a very busy and noisy street.
Excellent 10.0
Pros: We like everything, maybe just the personal to be more friendly
Cons: Everything was just great, thank you
Excellent 8.2
Pros: The vibe, the location, the beds.
Cons: Restaurant advertised room service till 10pm, stopped at 8pm. No pool or spa.
Splendid Conference & Spa Hotel Adults Only - Mamaia
Rated #2
9.2
Excellent 9.2
Based on 789 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.0
Location
9.4
Services
8.8
Staff
9.2
Overall 8.9 Excellent
Based on 1,066 reviews
Cleanliness
9.2
Comfort
9.0
Location
9.4
Services
8.8
Staff
9.2
Cleanliness
9.3
Comfort
9.0
Location
9.4
Services
8.9
Staff
9.3
Cleanliness
9.2
Comfort
9.2
Location
9.4
Services
8.9
Staff
9.3
Cleanliness
8.7
Comfort
8.7
Location
9.1
Services
8.3
Staff
8.8
Cleanliness
9.1
Comfort
9.0
Location
9.3
Services
8.7
Staff
9.0
Cleanliness
9.2
Comfort
9.0
Location
9.5
Services
8.9
Staff
9.2

Excellent 9.0
Pros: The restaurant is great, we had there both breakfast and dinner. Also, staff was very friendly.
Vega Hotel - Mamaia
Rated #3
8.9
Excellent 8.9
Based on 1,066 reviews
Details
Reviews
C$ 185

Cleanliness
9.2
Comfort
9.2
Location
9.7
Services
8.6
Staff
8.7
Overall 8.9 Excellent
Based on 238 reviews
Cleanliness
9.2
Comfort
9.2
Location
9.7
Services
8.6
Staff
8.7
Cleanliness
9.3
Comfort
9.3
Location
9.8
Services
8.6
Staff
8.8
Cleanliness
9.0
Comfort
9.1
Location
9.7
Services
8.4
Staff
8.6
Cleanliness
9.1
Comfort
9.1
Location
9.6
Services
8.4
Staff
8.9
Cleanliness
9.4
Comfort
9.2
Location
9.8
Services
9.2
Staff
8.5
Cleanliness
10.0
Comfort
9.6
Location
10.0
Services
8.8
Staff
9.6

Excellent 10.0
Pros: Everything
Cons: Small balcony
Excellent 9.0
Pros: location
Cons: weather
Excellent 9.0
Pros: The cleanliness,the staff,the view. We booked a double room and they offered us an appartament.
Good 6.7
Pros: Friendly staff, clean room, great view.
Cons: Breakfast hours quite strict (up to 10:30). If you go to party in Mamaia, you will rather have early lunch than breakfast. No free access to the beach, as it's managed by a different company. Not applicable only to this hotel, but prices in Mamaia don't represent the level of quality & comfort you pay for.
Hotel Hawaii - Mamaia
Rated #4
8.9
Excellent 8.9
Based on 238 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.4
Location
9.0
Services
8.6
Staff
8.5
Overall 8.5 Excellent
Based on 87 reviews
Cleanliness
8.7
Comfort
8.4
Location
9.0
Services
8.6
Staff
8.5
Cleanliness
8.5
Comfort
8.4
Location
9.1
Services
8.6
Staff
8.5
Cleanliness
9.2
Comfort
8.6
Location
8.8
Services
8.6
Staff
8.5
Cleanliness
10.0
Comfort
7.5
Location
10.0
Services
10.0
Staff
8.8
Cleanliness
8.8
Comfort
8.8
Location
10.0
Services
7.5
Staff
10.0
Cleanliness
5.0
Comfort
5.0
Location
8.8
Services
5.0
Staff
7.5

Excellent 8.0
Cons: the guy at the bar was verry infatuated
Excellent 9.2
Pros: Child friendly location
Cons: The dust on the street
Nautic Sport Club - Mamaia
Rated #5
8.5
Excellent 8.5
Based on 87 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
8.0
Location
9.5
Overall
10.0
Overall 8.0 Excellent
Based on 364 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
8.0
Location
9.5
Overall
10.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
4.0
Staff
4.0
Cleanliness
9.0
Comfort
8.8
Location
9.5
Services
8.5
Staff
8.7
Cleanliness
8.9
Comfort
9.0
Location
9.5
Services
8.7
Staff
8.6
Cleanliness
8.9
Comfort
8.5
Location
9.6
Services
8.3
Staff
8.9
Cleanliness
8.9
Comfort
8.5
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
8.8
Comfort
9.0
Location
9.3
Services
8.0
Staff
7.8

Excellent 8.0
Pros: Excellent location in a quiet area, far from the noise. Enough shops and restaurants, close to public transport (Despite most guests crowding the area with useless cars). Beach was really clean and taken care of, as were the sunbeds and all around the hotel premise. Good AC and TV, although we don't use them a lot. Decent linings and really comfy beds (subjective, some would argue - too hard/too soft, perfect for us). Really nice touch on the toiletries side. The room was very clean and had great minibar products/prices. Also, beach drinks and food were really decent, far from the earlier years rip off. The walking areas are well taken care of; the rest of not-used land - not so much (local administration's fault, not the Hotel's).
Cons: The bathroom was a bit smelly, typical of the location (most Romanian sea-shore has this issue all around). There was some mold on the inner side of the shower compartiment, between the tiles). Breakfast was not included (not even a-la-carte options, due to COVID restrictions maybe?), despite paying more per night than in Cote d'Azure, Amalfi or Tropea on the verge of September, while the outdoor terrace was fully suited to handle this. Paid breakfast was good enough, albeit omelets were a bit oily (not that bad). Close to 200 EUR/ night in the last days of August/early September is just outrageous, but that's it if you are really pressed into staying in the area. The rip off scheme with all the sun beds (free/included for hotel guests) being always full, despite waking up at 7am, was the big turn off for us. Sunbeds were "Reserved" by hotel staff with towels (framing "fake"/non-existing tourists) very early in the morning and then turned into extra cash (tips) by the same people. The best sunbeds anyways (6-8 of the 10-12 closest to the sea). The really back-side ones are always empty even when the beach is full since you cannot rent one unless you are a hotel guest or you tip the guy handling things. Check in being at 4pm, you cannot use any sunbed until you get the room, by which time it's pointless. So if you're planning on a weekend getaway, by 12pm on sunday you should get out of your sunbed even if you checked out from the hotel and have nowhere else to go (despite new guests not coming in theoretically until 4pm the same day). Therefore you get 3 hours worth of sunbed usage and another hour or two on Saturday if you're lucky. Balkan stuff.
Excellent 8.0
Pros: Location right next to the beach and the fact sun loungers are provided. The staff were very attentive as well, had a fridge which wasn't working and they replaced it immediately.
Cons: There's a dining/wedding hall located behind the hotel which blares out some horrible village music, so if you get a room facing away from the seaside, you'll have to put up with it. Not the hotel's fault of course.
Excellent 9.0
Pros: Very clean, friendly staff, bed was comfortable. It was easy to cool the room with the AC. The hotel’s restaurant was also nice - decently priced, good food, great staff. The hotel’s location is convenient, situated in a less crowded spot compared to locations in the Southern part of Mamaia. Private parking for hotel guests was also very convenient.
Cons: We had no wi-fi in our room. We were on the 4th floor and there was never a strong enough wi-fi signal there for the phone to even see the network. Maybe that’s not the case for all rooms on the 4th floor, but I went through my cellular data plan pretty quickly there :) Another minor thing I noticed was that the drains (in the shower and below the sink) drained rather slowly.
Excellent 8.0
Pros: Very good position related to the beach, also quite zone; very good for families They have own beach, one umbrella and 2 sunbeds included in price per room Very nice staff, from the Reception Assistant to the Beach Boy Very good beach service: drinks and food One big plus: big parking lot, just over the street, near the Hotel, free of charge At the ground floor have their own Restaurant with good food and fair prices
Cons: Some small things in the room could be repaired (furniture) Some rooms are oriented to the Restaurant's kitchen, feeling all the flavors And the most important: The ventilation system have to be upgraded
Good 7.0
Pros: Nice, clean rooms and lobby.
Cons: No beach towels included.
Excellent 10.0
Pros: On the beach. Restaurant was good. Friendly staff.
Cons: Tough to find. I had to call to get guided in.
Okay 5.0
Cons: Training needed for customer service and receptionists, and need to ask customers what they need and to provide in a timely manner.
Hotel Bueno - Mamaia
Rated #6
8.0
Excellent 8.0
Based on 364 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.5
Facilities
10.0
Food
8.5
Location
8.2
Overall 8.0 Excellent
Based on 141 reviews
Cleanliness
8.9
Comfort
8.5
Facilities
10.0
Food
8.5
Location
8.2
Cleanliness
10.0
Facilities
10.0
Food
8.5
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
8.6
Location
8.4
Services
8.2
Staff
8.9
Cleanliness
8.6
Comfort
8.2
Location
7.8
Services
7.2
Staff
8.3
Cleanliness
8.9
Comfort
8.8
Location
8.0
Services
8.6
Staff
8.9
Cleanliness
9.6
Comfort
8.8
Location
7.5
Services
7.9
Staff
9.6
Cleanliness
8.5
Comfort
8.5
Location
7.5
Services
8.0
Staff
9.5

Hotel Cristal - Mamaia
Rated #7
8.0
Excellent 8.0
Based on 141 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.5
Location
8.3
Services
8.2
Staff
8.8
Overall 8.4 Excellent
Based on 102 reviews
Cleanliness
8.4
Comfort
8.5
Location
8.3
Services
8.2
Staff
8.8
Cleanliness
8.2
Comfort
8.5
Location
8.4
Services
8.1
Staff
9.0
Cleanliness
8.5
Comfort
8.2
Location
8.1
Services
8.1
Staff
8.6
Cleanliness
8.4
Comfort
8.6
Location
8.2
Services
8.6
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Location
9.2
Services
9.2
Staff
8.3

Excellent 10.0
Pros: Excellent location,Close to the beach,,the room Was nice and clean with a huge terrace,family friendly, We loved the place and the host was absolutely very friendly!Planning to come back NexT year!
Cons: Well,,not aplicable to us
Excellent 10.0
Pros: Everithing
Good 6.7
Pros: It was a budget accommodation with a simple but functional decor. The bed and furniture were comfortable and clean. The bathroom and the living room were well cleaned. There is TV and a spacious fridge. I was very satisfied with the price.
Cons: In one of the rooms there was a leaking shower, the floor was very wet. The staff however thoroughly cleaned. The low price probably has something to do with the location of the accommodation. It is quite far out from Mamaia town center (Telegondola), furthermore, some construction ruins are in view of the house. The main street is loud. But you can be on foot in a few minutes on the beautiful beach. Since we arrived by car, there were no restrictions for us. The internet is weak.
Casa Leului - Mamaia
Rated #8
8.4
Excellent 8.4
Based on 102 reviews
Details
Reviews

Cleanliness
8.2
Comfort
7.9
Location
8.9
Services
7.9
Staff
8.3
Overall 8.0 Excellent
Based on 75 reviews
Cleanliness
8.2
Comfort
7.9
Location
8.9
Services
7.9
Staff
8.3
Cleanliness
8.2
Comfort
7.9
Location
8.9
Services
7.9
Staff
8.6
Cleanliness
7.9
Comfort
7.8
Location
8.8
Services
7.7
Staff
7.9
Cleanliness
9.1
Comfort
8.8
Location
9.4
Services
9.1
Staff
8.4
Cleanliness
7.5
Comfort
6.7
Location
7.5
Services
5.8
Staff
6.7
Cleanliness
7.5
Comfort
7.5
Location
7.5
Services
7.5
Staff
7.5

Savoy Hotel - Mamaia
Rated #9
8.0
Excellent 8.0
Based on 75 reviews
Details
Reviews

Cleanliness
7.7
Comfort
7.8
Location
9.1
Services
7.5
Staff
8.3
Overall 7.9 Good
Based on 101 reviews
Cleanliness
7.7
Comfort
7.8
Location
9.1
Services
7.5
Staff
8.3
Cleanliness
7.6
Comfort
7.6
Location
9.1
Services
7.5
Staff
8.1
Cleanliness
7.8
Comfort
7.9
Location
9.1
Services
7.4
Staff
8.6
Cleanliness
7.5
Comfort
8.1
Location
9.7
Services
8.4
Staff
8.4
Cleanliness
7.5
Comfort
7.5
Location
8.3
Services
5.8
Staff
7.5
Cleanliness
10.0
Comfort
7.5
Location
9.2
Services
8.3
Staff
8.3

Good 7.0
Pros: Location
Cons: Ants in a room
Good 7.0
Pros: Nice staff; Beautiful sea view; Great location - right on the beach ; A lot of restaurants nearby with different price rates and different menus.
Cons: Bad noise canceling windows ; 3 nights in a row there were parties at the beach bars located right in front of our balcony, parties that lasted up until 4 AM. It was impossible to sleep. We have informed the people at the reception and we were told that this is a practice almost every weekend, but that they can't do anything about it. Several complaints were done, but nothing has changed. We even called the police and submitted a complaint, but the music stopped for just 30 minutes and then it started all over again. I know it's not in the hands of the hotel's personnel to solve this kind of issues, but it must be something that they should do, because it affects the well-being of their tourists thru out their holidays.
Good 7.9
Pros: The location was great, exactly near the beach. The pool was fine, although it needs restauration. The bed was big and comfortable. The food was fine considering the price of our stay.
Cons: There was an extremely ugly smell coming from the sink, so the bathroom must be verified and restaurated.
Excellent 8.3
Pros: I liked the fact that is located on the beach and the reception staff very kind. The had a lift, big nice lobby and terrace. You could go to swim at the pool (very close). Really nice room with sea view, flat TV, clean rooms (could be cleaner) but the internet some times work and some times don’tI really think that the room and the bathroom are big enough! AC works no problem.
Cons: I didn’t like the fact that close to hotel is a manelo-house terrace with music late in the night. If you want, you can catch the sunrise with music all over the beach/bed/hotel. There are only some parking space. Closer parking space are from the super terrace...But parking spaces are available nearby. Food not so great. I stayed only 3 days, but if I had to eat the same food one more day I really could go for a pizza instead. Coffee and hot water machines some time works...and some times don’t.
Orfeu - Mamaia
Rated #10
7.9
Good 7.9
Based on 101 reviews
Details
Reviews

Cleanliness
7.7
Comfort
7.5
Location
8.5
Services
7.1
Staff
7.7
Overall 7.5 Good
Based on 474 reviews
Cleanliness
7.7
Comfort
7.5
Location
8.5
Services
7.1
Staff
7.7
Cleanliness
7.5
Comfort
7.5
Location
8.6
Services
7.0
Staff
7.6
Cleanliness
7.8
Comfort
7.6
Location
8.4
Services
7.0
Staff
7.7
Cleanliness
7.9
Comfort
7.5
Location
8.7
Services
7.5
Staff
8.1
Cleanliness
8.1
Comfort
7.5
Location
8.4
Services
7.2
Staff
8.1
Cleanliness
8.1
Comfort
7.3
Location
8.3
Services
7.7
Staff
8.1

Excellent 9.0
Pros: Clean.nixe staff, nice view to the Black Sea!
Poor 1.0
Pros: It was close to the beach.
Cons: Wrong description, no pool, dirty rooms, broken furniture, no daily cleaning, wifi not working, staff didn't ask us if we need anything, no space for parking (not enough bays), not safe (you enter some rooms from outside directly, anyone can break in).
Excellent 10.0
Pros: Perfect spot to stay. The room was very clean. The host was fantastic; very friendly and helpul.
Okay 4.0
Pros: The positioning of the hotel is good.
Cons: We paid extra for a room with sea view and they gave us a ground floor room which had no view at all. They clean the rooms and change the towels every 3 days. We had to ask and take the toilet paper by ourselves at reception.
Excellent 10.0
Pros: very good location - in 1 minute you are on the beach
Excellent 8.0
Pros: No breakfast provided / I loved the location
Cons: It was advertised as breakfast provided on line and at the hotel nothing provided (not even mentioned about no breakfast ) The parking just a bit crowded
Jijo's Hotel - Mamaia
Rated #11
7.5
Good 7.5
Based on 474 reviews
Details
Reviews

Cleanliness
7.1
Comfort
7.6
Facilities
8.0
Location
8.2
Overall
6.0
Overall 7.3 Good
Based on 149 reviews
Cleanliness
7.1
Comfort
7.6
Facilities
8.0
Location
8.2
Overall
6.0
Cleanliness
6.0
Comfort
6.0
Facilities
8.0
Location
10.0
Overall
6.0
Cleanliness
7.1
Comfort
7.7
Location
8.0
Services
7.4
Staff
7.6
Cleanliness
7.8
Comfort
7.8
Location
9.0
Services
8.2
Staff
8.1
Cleanliness
6.7
Comfort
6.8
Location
8.2
Services
6.8
Staff
6.8
Cleanliness
7.5
Comfort
7.8
Location
8.6
Services
7.5
Staff
8.0
Cleanliness
7.8
Comfort
7.5
Location
7.8
Services
7.5
Staff
7.5

Okay 4.0
Pros: The appartment: comfortable beds, clean linen, spacious living-room and large terrace; the bathroom with very rusty plumming, though.
Cons: No daily cleaning, as there was no house-keeping during our three-night stay. To make things worst: neither coffee, nor tea - with no possibility to make some tea in a 2-bedroom (and a 4-star) accomodation.
Excellent 8.0
Pros: The bed in the room is exceptional :) extremely big, and confortable! The food is good, not exceptional but very good. You can choose between a wide variety. The non alcoholic drinks, on the other side need improvement. The facilities are exceptional. A lot of pools, activities and enterteinment modalities for kids. Is definitely a kids friendly facility. Before my holiday here, i read in the reviews that at the beach there are no chair available due to people who leave their towels there all day but never show up. It is not the case anymore. They solved this. If someone leaves his towel at the beach for more than 30min-1h and doesn’t come back, the employs pick it up! I guess they are really trying to fix things up...
Cons: The fact that it was not clean! The flat were i stayed was clean, but the elevator for sooo extremely dirty! Also the pool floor was partly also dirty and they only cleaned it when we told them.
Good 7.0
Pros: We loved the pool and the beach! Very clean beach and we were blessed with wonderful weather. We loved the apartment, we had a wonderful sea view (most apartments have). We didn’t even have to ask at reception, they just offered us a lovely apartment. The staff was wonderful, really attentive and polite. We hope to come back soon!
Cons: Not enough beds on the the beach and as people reserve them early you could end up without a bed. The food being spread in loads of locations in the restaurant - it might have been because of COVID but you end up running around a lot. There also seems to be a lot of waste - huge portions! Although, some people might not complain about it.
Phoenicia Holiday Resort - Mamaia
Rated #12
7.3
Good 7.3
Based on 149 reviews
Details
Reviews
C$ 188

Cleanliness
7.4
Comfort
7.8
Facilities
2.0
Location
8.3
Overall
2.0
Overall 7.5 Good
Based on 306 reviews
Cleanliness
7.4
Comfort
7.8
Facilities
2.0
Location
8.3
Overall
2.0
Cleanliness
7.4
Comfort
7.7
Location
8.3
Services
7.6
Staff
7.8
Cleanliness
7.3
Comfort
7.9
Location
8.1
Services
7.6
Staff
7.9
Cleanliness
7.5
Comfort
7.6
Facilities
2.0
Location
8.5
Overall
2.0
Cleanliness
7.9
Comfort
7.3
Location
8.8
Services
8.0
Staff
7.0
Cleanliness
6.5
Comfort
7.3
Location
6.7
Services
7.1
Staff
6.9

Excellent 10.0
Pros: It was our first time in Mamaia and we were happy with the choice we made. The staff from reception were really friendly and we even got a free room upgrade. The facilities were great, our apartment had an amazing view, it was clean, the hotel is located on the beach and has a private beach. We loved our stay and I would recommend this hotel.
Cons: I just wish we had a better selection of drinks from the beach bar. Coffee wasn’t great on the beach and the prices were a bit high for what it was offering
Mediocre 2.0
Pros: Very nice and luxury reception and lobby space! Apartment was very cosy with a beautiful sea view!
Cons: Very poor and cheap breakfast! There were no fruits and yogurt! The worst jam we have ever seen in a 4* hotel! Food variety was very poor as well! Cleaning not done properly or not at all during our stay! Staff not very friendly and we were surprised sometimes by their arrogant behaviour! Customer service was at a very low standard! Beach wasn’t very clean and music was like on & off during the day! No toilets at all on the beach! Beach showers were in a very bad condition! No beach service! We have had to go to the bar everytime we needed something! Very crowdy beach as well! Old and dirty sunbeds! Very worn beach towels! In a nutshell, we would never visit this place again or other Phoenicia property. We would not recommend this place to anyone simply because not much value is received for the amount of money paid. Mamaia has many other 4* hotels that offers a better experience. Our conclusion is that the management doesn’t seem to care about the services they offer and they do not appeared to be interested in the customer voice! We have asked for customer satisfaction survey forms at the reception but we have been told that they don’t have any of them left!?!
Excellent 8.0
Pros: Food, room, entertainment, the pool
Cons: Staff from reception, to many people in the resort 🙄
Excellent 9.0
Pros: Excellent location, beautiful lobby, very nice interior garden, large room, very comfortable king size bed, nice sea and pool view from superior floors, good food, good variety of pools for kids.
Cons: Room not perfectly clean (ants in the room etc), showers at the entry of the beach broken, towels in the room and for the beach old and torn. The Luxury Pool very cold, the Olympic Pool which used to be heated cold as well this year.
Good 7.0
Pros: was a big room but it can use some upgrades
Cons: the elvator can be better, the room can use better furnuture and surely more food options
Okay 5.0
Pros: 1.the location is really nice, close to the beach 2. room was big and it had a balcony 3 breakfast was ok
Cons: 1. the hotel is visibly deteriorated and not properly maintaned 2. the reception girls were not nice and we had to keep asking for infos about where the elevator is or where is the breakfast served 3. you get only one room access key no matter how many guests - my assumptions is that this is to avoid the ac usage while away 4. the bathroom has no windows , only an electric fan that is super dusty and it gets extremely hot in there 5 the room towels are small and they look bad! 6. room 501 has ants on the balcony, I assume others have it too 7. THE WORST OF ALL!!! is their stupid beach policy that no one takes care of and there are many fights on the beach each day: to be more clear if you are to cheap to buy sun beds for all your guests please make sure there is someone able to folow and enforce the 30 min towel on the sun bed ..... 8. the “thing” that makes the milk for cofee in the restaurant is not cleaned after it is used, it looks bad and disgusting , not to mention unhealthy and unsafe( yes the one bar where you can get coffee and water during breakfast) 9. pro tip for families with kids: don’t take rooms faceing the pool is get really loud 10. if you decide to stay at this property I advice to pay the full biard since there are very few restaurants close and the food is not good there.
Mediocre 2.0
Pros: Nothing. Location only.
Cons: No room service. Bad smells. Restaurants aren't good. Pretty disappointing.
Phoenicia Luxury - Mamaia
Rated #13
7.5
Good 7.5
Based on 306 reviews
Details
Reviews
C$ 147

Cleanliness
5.3
Comfort
5.6
Facilities
10.0
Food
10.0
Location
6.9
Overall 5.7 Okay
Based on 1,120 reviews
Cleanliness
5.3
Comfort
5.6
Facilities
10.0
Food
10.0
Location
6.9
Cleanliness
10.0
Facilities
10.0
Food
10.0
Location
10.0
Overall
10.0
Cleanliness
5.2
Comfort
5.5
Location
6.7
Services
5.5
Staff
6.2
Cleanliness
5.1
Comfort
5.4
Location
6.9
Services
5.3
Staff
6.4
Cleanliness
5.7
Comfort
5.9
Location
7.3
Services
5.8
Staff
7.0
Cleanliness
5.9
Comfort
5.6
Location
7.1
Services
5.5
Staff
6.5
Cleanliness
5.2
Comfort
5.2
Location
6.8
Services
5.2
Staff
6.1

Good 7.0
Pros: good breakfast
Cons: old furniture
Mediocre 2.0
Pros: The location was close to the beach...but everything there is the same...it's a small, linear place. The layout is similar to the American style motel - long with the common area in the middle. The cleaning staff were the most helpful out of everyone. Parking was free and plenty of. The food was alright too...a bit expensive for what it was, but nice still.
Cons: The room was just terrible, but not in an exaggerated way: The mattresses were pure spring, The pillows were all lumps, the room had various shades of bad paint, the fridge barely chilled anything, the bathroom shower would not point down, but rather above us and in the other room we had the shower did not work at all, the bathroom doors had a weird piece of rusted metal poking out of them. The pool was a bad joke: a large hole in the ground, filthy and tiny - the picture is just a great photo, nothing like in reality. There was a wedding, two doors down, which was noisy until 3 am, despite COVID procedures. The TV reception was full of interference on every single channel. The room key hard a weird trick to make it work, that's where the cleaning staff was kind enough to explain the technique. The power sockets were popping out of the wall - very unsafe and half of them didn't even work. Dimly light overall.
Voila Mamaia - Constanţa
Rated #14
5.7
Okay 5.7
Based on 1,120 reviews
Details
Reviews
C$ 1,523

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