Excellent
8.0
Pros:
Excellent location in a quiet area, far from the noise. Enough shops and restaurants, close to public transport (Despite most guests crowding the area with useless cars). Beach was really clean and taken care of, as were the sunbeds and all around the hotel premise. Good AC and TV, although we don't use them a lot. Decent linings and really comfy beds (subjective, some would argue - too hard/too soft, perfect for us). Really nice touch on the toiletries side. The room was very clean and had great minibar products/prices. Also, beach drinks and food were really decent, far from the earlier years rip off. The walking areas are well taken care of; the rest of not-used land - not so much (local administration's fault, not the Hotel's).
Cons:
The bathroom was a bit smelly, typical of the location (most Romanian sea-shore has this issue all around). There was some mold on the inner side of the shower compartiment, between the tiles). Breakfast was not included (not even a-la-carte options, due to COVID restrictions maybe?), despite paying more per night than in Cote d'Azure, Amalfi or Tropea on the verge of September, while the outdoor terrace was fully suited to handle this. Paid breakfast was good enough, albeit omelets were a bit oily (not that bad). Close to 200 EUR/ night in the last days of August/early September is just outrageous, but that's it if you are really pressed into staying in the area. The rip off scheme with all the sun beds (free/included for hotel guests) being always full, despite waking up at 7am, was the big turn off for us. Sunbeds were "Reserved" by hotel staff with towels (framing "fake"/non-existing tourists) very early in the morning and then turned into extra cash (tips) by the same people. The best sunbeds anyways (6-8 of the 10-12 closest to the sea). The really back-side ones are always empty even when the beach is full since you cannot rent one unless you are a hotel guest or you tip the guy handling things. Check in being at 4pm, you cannot use any sunbed until you get the room, by which time it's pointless. So if you're planning on a weekend getaway, by 12pm on sunday you should get out of your sunbed even if you checked out from the hotel and have nowhere else to go (despite new guests not coming in theoretically until 4pm the same day). Therefore you get 3 hours worth of sunbed usage and another hour or two on Saturday if you're lucky. Balkan stuff.
Excellent
8.0
Pros:
Location right next to the beach and the fact sun loungers are provided. The staff were very attentive as well, had a fridge which wasn't working and they replaced it immediately.
Cons:
There's a dining/wedding hall located behind the hotel which blares out some horrible village music, so if you get a room facing away from the seaside, you'll have to put up with it. Not the hotel's fault of course.
Excellent
9.0
Pros:
Very clean, friendly staff, bed was comfortable. It was easy to cool the room with the AC. The hotel’s restaurant was also nice - decently priced, good food, great staff. The hotel’s location is convenient, situated in a less crowded spot compared to locations in the Southern part of Mamaia. Private parking for hotel guests was also very convenient.
Cons:
We had no wi-fi in our room. We were on the 4th floor and there was never a strong enough wi-fi signal there for the phone to even see the network. Maybe that’s not the case for all rooms on the 4th floor, but I went through my cellular data plan pretty quickly there :) Another minor thing I noticed was that the drains (in the shower and below the sink) drained rather slowly.
Excellent
8.0
Pros:
Very good position related to the beach, also quite zone; very good for families They have own beach, one umbrella and 2 sunbeds included in price per room Very nice staff, from the Reception Assistant to the Beach Boy Very good beach service: drinks and food One big plus: big parking lot, just over the street, near the Hotel, free of charge At the ground floor have their own Restaurant with good food and fair prices
Cons:
Some small things in the room could be repaired (furniture) Some rooms are oriented to the Restaurant's kitchen, feeling all the flavors And the most important: The ventilation system have to be upgraded
Good
7.0
Pros:
Nice, clean rooms and lobby.
Cons:
No beach towels included.
Excellent
10.0
Pros:
On the beach. Restaurant was good. Friendly staff.
Cons:
Tough to find. I had to call to get guided in.
Okay
5.0
Cons:
Training needed for customer service and receptionists, and need to ask customers what they need and to provide in a timely manner.