Charged $70 more than kayak said I would be.
Made the reservation through kayak at booking.com. the cost was supposed to be $150 for the night... I asked the front desk for a receipt and they put it off on booking.com, never received the receipt from booking, but there was a charge from Hilton.com for $235 on my card 2 days later when I checked. Front desk staff effectively told me to pack sands, then took us for an extra $70. This is not the first kind of issue I've had with kayak s 3rd party hotel booking, it has to get better or im done using kayak for hotels.
I got a pleasant welcome. Room was ready. Great morning coffee
The hotel was very close to the Denver Pavilion where we were able to walk and take a free shuttle to the Union Station and Snooze restaurant. The staff was very courteous and helpful. We had a great view of the Rockies and we could see the Bronco stadium. Housekeeping was great.
Parking was expensive The air conditioner did not cool down the room like other hotels. The pool was very small and unimpressive.
Downtown for a good price. A little noisy
Clean and accommodating
Rooms were a little noisy from street noise. Valet parking was expensive
I had asked for an early check-in around noon. they said they were not able to accommodate us for that time. gave them my cell and they called about 1 1/2 hours later and said our room was ready front office staff was very nice.
The shopping was great. Lots to do in walking distance.
I felt it was ridiculous to charge for parking when you're already a guest with the hotel.
I like the location And the food that we had delivered by room service!
That's I had to wait while the two front people was on the phone for 20-25 min.! I was in line aline for 15min with two desk people on the phones! Irristati
I had an issue with the person I was traveling with, and the staff was extremely helpful and accommodating. They waited with me until I was picked up by a friend and assured me my safety was their first priority.
The staff was always friendly and helpful. The rooms were clean and comfortable.
The Hilton Garden Inn Denver Downtown hotel is located in downtown Denver near corporate office buildings, convention centers, the Pepsi Center, art district and the entertainment district. One of the best centrally located Denver hotels available. Major nearby corporations include Wells Fargo, Qwest, Xcel Energy, Met Life, KPMG, Gates Corporation, Quiznos, Accenture and EnCana. The hotel is across the street from Colorado Convention Center and is either walking distance or a short drive to over 100 restaurants in the down town area. Located only one block from the 16th Street Pedestrian Mall and complimentary 16th Street Shuttle makes it easily accessible to the Denver Performing Arts Complex, LoDo, Pepsi Center and Coor's Field. The hotel features 221 contemporary designed guest rooms each equipped with complimentary high-speed Internet access, the "Garden Sleep System" and Herman Miller "Mirra" chairs and 32" LCD HDTV and innovative clock radio which allows for MP3 or portable CD player capabilities and approximately 6,800 square feet of flexible meeting space with high tech capabilities. The hotel has a 24-hour complimentary business center; a workout facility; an indoor swimming pool and whirlpool; and a full-service restaurant serving breakfast, lunch and dinner. ******Everything. Right where you need it.******
Based on 895 reviews
Value for money
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