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The Empress Hotel
4 stars

The Empress Hotel

Central Promenade, Douglas IM2 4RA, Isle of Man
Douglas, Isle of Man
See location+44 1624 661155
From
C$ 120
Cheapest

rate per night

8.2
Very good
based on 2057 reviews
2,057 reviews
Room type
Provider
Nightly total
Classic room
C$ 120
Double room
C$ 154
Deluxe room
C$ 199

Photos of The Empress Hotel

Overview

This contemporary 3-star hotel is just a five-minute stroll from Gaiety Theatre. It is also a short drive from Union Mills F.C. and Derby Castle Depot.

This elegant hotel provides a beauty centre, a sauna and a 24-hour reception. A fitness center is available to guests wishing to keep up their exercise regimes while away.

The Empress Hotel has 102 rooms, all of which are fitted with a refrigerator and a hair dryer. Honeymoon suites are also available.

On-site dining options include The Brasserie ala carte and Manx Gourmet Burgers, which both serve dinner. A relaxing beverage can be enjoyed in the in-house bar. There are also plenty of bars and cafés nearby.

The location of The Empress Hotel Douglas permits easy access to many tourist destinations on foot. It is also a 20-minute walk from Cafe Royale Halt.

8.2
Very good rating
Based on 2,057 verified guest reviews

Latest deals for The Empress Hotel

Thu 10/7
Fri 11/7
Standard Room
bed type unknown
bed type unknown
Deluxe room
bed type unknown
Classic room
1 twin bed
1 twin bed
1 double bed
Executive room
bed type unknown
Double room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Empress Hotel

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Trash cans

Services and conveniences

  • Conference rooms
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • 24hr front desk

Bathroom

  • Shower
  • Bathtub
  • Bidet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower

General

  • Family rooms
  • Sea view
  • Seating area
  • Inner courtyard view
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Accessibility and suitability

  • Disabled Access
  • Elevator
  • Accessible by elevator
  • No smoking
  • Upper floors accessible by elevator
  • Designated smoking area

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Outdoor

  • Balcony
  • Outdoor furniture
  • Garden

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Hiking
  • Beach access

Health and safety

  • Daily housekeeping
  • Safe

Parking and transportation

  • Parking

Spa

  • Sauna

Reviews of The Empress Hotel

8.2
Very good
2057 verified ratings
Wonderful
911
Very good
475
Good
339
Okay
130
Fair
108
Mediocre
37
Poor
57

Summary of reviews

Guests say
Guests generally appreciated the great breakfast options and the hotel's location, which was convenient for exploring the area. However, there were significant concerns regarding service quality and cleanliness, with some guests reporting issues that were not adequately addressed by the staff. The atmosphere was often praised, but noise levels and room size were mixed in feedback.
AI-generated from customer reviews
Breakfast9 out of 10
Location8.5 out of 10
Atmosphere8 out of 10
Room Size5 out of 10
Cleanliness3.5 out of 10
Service3.5 out of 10
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Location

Central Promenade, Douglas IM2 4RA

What's nearby

  • Douglas Beach218 m
  • Gaiety Theatre0.5 km
  • Manx Museum1 km
  • Tynwald1 km
  • Tower of Refuge1.1 km
  • Douglas Harbour1.5 km
  • Derby Castle Depot1.5 km
  • Douglas Head Lighthouse1.9 km
  • The Bowl1.9 km
  • Braddan Bridge2 km
  • Union Mills F.C.3.1 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Empress Hotel

Low season

High season

Average price (weeknight)

November
May
C$ 166
Cheapest month to stay with an average 15% drop in price.
Most expensive month to stay with an average 15% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at The Empress Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Empress Hotel

  • If you’re after a cheap room at The Empress Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in November and May.
  • How long should you stay at The Empress Hotel? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at The Empress Hotel

  • Where is The Empress Hotel located?

    The Empress Hotel is located at Central Promenade, 1.1 km from the centre of Douglas. Douglas Beach is the closest landmark to The Empress Hotel.

  • When is check-in time and check-out time at The Empress Hotel?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at The Empress Hotel.

  • Does The Empress Hotel offer free Wi-Fi?

    Yes, The Empress Hotel offers free Wi-Fi.

  • How far is The Empress Hotel from the airport?

    The Empress Hotel is 12.6 km from Castletown Ronaldsway. The Empress Hotel is 101.1 km from Holyhead Anglesey.

  • How does KAYAK find such great The Empress Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Empress Hotel in Douglas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Empress Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Empress Hotel.

See more FAQs

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Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

8.2
1.1 km
Castletown Ronaldsway
12.8 km