The Empress Hotel

4 stars
8.4
Very good
based on 2236 reviews
2,236 reviews
Central Promenade, Douglas IM2 4RA, Isle of Man
Central Promenade, Douglas
+44 1624 661155
Tue 25/8
-
Wed 26/8
2 guests, 1 room
Deals from
C$ 113
/Cheapest rate per night
Room type
Provider
Nightly total
Classic room, bed type unknown
C$ 113
Double room, bed type unknown
C$ 150
Executive room, bed type unknown
C$ 266
23 more The Empress Hotel deals
23 more The Empress Hotel deals
Building
Beach
Balcony
Banquet hall
Banquet hall
Other
Banquet hall
Hotel amenity
Other
Other
Lounge
Restaurant
Bathroom
Other
Bedroom
Conference room
Building
Gym
Bedroom
Beach
Beach
Bathroom
Conference room
Bedroom
Conference room
Other
Restaurant
Balcony
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

This contemporary 3-star hotel is just a five-minute stroll from Gaiety Theatre. It is also a short drive from Union Mills F.C. and Derby Castle Depot.

This elegant hotel provides a beauty centre, a sauna and a 24-hour reception. A fitness center is available to guests wishing to keep up their exercise regimes while away.

The Empress Hotel has 102 rooms, all of which are fitted with a refrigerator and a hair dryer. Honeymoon suites are also available.

On-site dining options include The Brasserie ala carte and Manx Gourmet Burgers, which both serve dinner. A relaxing beverage can be enjoyed in the in-house bar. There are also plenty of bars and cafés nearby.

The location of The Empress Hotel Douglas permits easy access to many tourist destinations on foot. It is also a 20-minute walk from Cafe Royale Halt.

8.4
Very good
2236 reviews

Latest deals for The Empress Hotel

Tue 25/8
-
Wed 26/8
Classic room, bed type unknown
C$ 113
nightly with fees
Double room, bed type unknown
C$ 150
nightly with fees
Classic room, bed type unknown
C$ 126
nightly with fees
Classic room, bed type unknown
C$ 128
nightly with fees
Deluxe room, bed type unknown
C$ 267
nightly with fees
Executive room, bed type unknown
C$ 709
nightly with fees
Classic room, bed type unknown
C$ 145
nightly with fees
Executive room, bed type unknown
C$ 281
nightly with fees
Classic room, bed type unknown
C$ 149
nightly with fees
Classic room, 1 twin bed
C$ 169
nightly with fees
Double room, bed type unknown
C$ 234
nightly with fees
Executive room, bed type unknown
C$ 280
nightly with fees
Double room, bed type unknown
C$ 180
nightly with fees
Classic room, bed type unknown
C$ 270
nightly with fees
Classic room, bed type unknown
C$ 207
nightly with fees
Executive room, bed type unknown
C$ 266
nightly with fees
Classic room, bed type unknown
C$ 219
nightly with fees
Double room, bed type unknown
C$ 235
nightly with fees
Classic room, bed type unknown
C$ 247
nightly with fees
Deluxe room, bed type unknown
C$ 329
nightly with fees
Double room, bed type unknown
C$ 235
nightly with fees
Classic room, bed type unknown
C$ 284
nightly with fees
Deluxe room, bed type unknown
C$ 292
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at The Empress Hotel

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Trash cans

Services and conveniences

  • Conference rooms
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • 24hr front desk

Bathroom

  • Shower
  • Bathtub
  • Bidet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower

General

  • Family rooms
  • Sea view
  • Seating area
  • Inner courtyard view
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Accessibility and suitability

  • Elevator
  • Accessible by elevator
  • No smoking
  • Upper floors accessible by elevator
  • Designated smoking area

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • Safe

Outdoor

  • Balcony
  • Outdoor furniture
  • Garden

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Hiking

Spa

  • Sauna

Reviews of The Empress Hotel

8.4
Very good
2236 verified ratings
Wonderful
1016
Very good
515
Good
354
Okay
133
Fair
112
Mediocre
42
Poor
64

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, friendly and helpful staff, delicious breakfast, and clean rooms. Many appreciated the proximity to the beach and shopping areas, as well as the overall atmosphere and service. While most experiences were positive, a few guests noted issues with room size, outdated furnishings, and minor maintenance concerns. However, the positives such as attentive service and cleanliness stood out in the majority of reviews.
AI-generated from customer reviews
Service10 out of 10
Location10 out of 10
Breakfast9.5 out of 10
Cleanliness9 out of 10
Room Size3 out of 10
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Location

Central Promenade, Douglas IM2 4RA

What's nearby

  • Douglas Beach225 m
  • Gaiety Theatre0.5 km
  • Manx Museum1 km
  • Tynwald1 km
  • Tower of Refuge1.1 km
  • Douglas Harbour1.5 km
  • Derby Castle Depot1.5 km
  • Douglas Head Lighthouse1.9 km
  • The Bowl1.9 km
  • Braddan Bridge2 km
  • Union Mills F.C.3.1 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

The Empress Hotel

Which month has the cheapest rates at The Empress Hotel?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at The Empress Hotel is February, with an average nightly rate of C$ 123. The most expensive month is May at C$ 256 per night.

What is the cheapest day to book The Empress Hotel?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book The Empress Hotel is Tuesday, with an average nightly rate of C$ 227. The most expensive day is Saturday at C$ 317 per night.

How far in advance should you book The Empress Hotel?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at The Empress Hotel, book around 1 week in advance. This could save you approximately 46% compared to booking last minute.

KAYAK's top tips for your stay at The Empress Hotel

  • How long should you stay at The Empress Hotel? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at The Empress Hotel

  • Where is The Empress Hotel located?

    The Empress Hotel is located at Central Promenade, 1.1 km from the centre of Douglas. Douglas Beach is the closest landmark to The Empress Hotel.

  • When is check-in time and check-out time at The Empress Hotel?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at The Empress Hotel.

  • Does The Empress Hotel offer free Wi-Fi?

    Yes, The Empress Hotel offers free Wi-Fi.

  • How far is The Empress Hotel from the airport?

    The Empress Hotel is 12.8 km from Castletown Ronaldsway. The Empress Hotel is 101.3 km from Holyhead Anglesey.

  • How does KAYAK find such great The Empress Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Empress Hotel in Douglas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Empress Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Empress Hotel.

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3-star hotel
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3-star hotel
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Most recommended

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3-star hotel
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Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

8.3
1.1 km
Castletown Ronaldsway
12.8 km

Everything you need to know for your stay in Douglas

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