Good to know
|Distance to city centre||8.8 km|
|Nearest Airport||El Paso|
|Distance to airport||16.6 km|
|"good location, clean,."||(in 14 reviews)|
|"Everything, Friendly staff the room the location."||(in 21 reviews)|
|"Super friendly staff."||(in 16 reviews)|
Time of year
Show reviews that mention
|bed is very small||in 4 reviews|
|clean towels replaced||in 10 reviews|
|comfortable beds||in 5 reviews|
|continental breakfast||in 41 reviews|
|extended stays||in 5 reviews|
|fridge microwave||in 4 reviews|
|good location||in 35 reviews|
|granola bars||in 23 reviews|
|ground floor||in 12 reviews|
|leg||in 4 reviews|
|location clean||in 27 reviews|
|nap||in 4 reviews|
|room size||in 64 reviews|
|room with kitchen||in 94 reviews|
|staff was friendly||in 55 reviews|
|toilet paper||in 11 reviews|
I really liked everything. It is very comfortable.
It's a not a 5 star hotel but I was happy! Check-in was easy, I was greeted by this nice woman who gave me a big plastic box full of dishes, utensils, can opener, Toaster as well as clean dishcloths and dishwasher soap packages.You can ask for coffee machine as well. Room was big & spacious with full kitchen,huge fridge,freezer & stove that worked very well. Staff was nice. David & Esty were helpful. The location was great for me. There is the bus stop #20 that stops right in front of the hotel. I purchased a $12 US weekly bus pass & from the Airport I took the #50 to downtown, from downtown the #14 to the Sunland Park Mall & from the Sunland Park mall I took the #20 that dropped me off right in front of the hotel. The trip would usually cost $1.50US. & took about 1h20 min.. yes, it's long but on the flip side taking a cab would cost you $42US & taking an Uber $26US depending on the time of the day. My goal was to save money. Sunland Park Mall, Targets and Sprouts 5 min bus ride. Vista grocery supermarket 5 min walk from the hotel. Family Dollar store right beside it. Wallmart neighborhood grocery store was a block further- 10 min walk from the hotel. Subway/McDonald's, Little Ceasars, Wings, Circle K for 79 cents cold ice drinks/cappuccinos. and La Malinche/Twin Peaks restaurant 5 min walk. Bed was comfy, I slept well at night. It was mostly quiet. I did not hear other hotel guests. TV had great channels. Ac Not super cold but I am not a fan of cold AC and it was good enough for me. I had ice trays in my freezer and an ice bucket, it took me 1h30 to make ice! Shower was awesome, I never ran out of hot water. There was a phone where you can make local calls. The gym was perfect for me, treadmill, Elliptical and bicycle machine. It was always empty when I went in. Pool was great too.
It is far from downtown The staff messed up here and there- I was told 1 888 800 877 & local calls free.I was told to dial 9 & the local number but I got charged! The 1rst time after disputing it David said he removed those charges. The 2cnd time Esty brushed me off telling me I have to speak to David. When I was not able to get a hold of him on the day prior to my check out she was nice enough to call him & have the charges removed. Nevertheless, this was stressful. HOTEL NEEDS TO GET THEIR ACT TOGETHER AND NOT CHARGE CUSTOMERS FOR FREE CALLS. Pool area is open-not fenced nor private. It faces a busy parking lot so every time cars pull in you get starred at. Gym is hot. AC is always off. You can put it on but does not cool enough to keep you working out comfortably. Noise at night from the train passing by and Fri Sat Sun kids screaming/music from Bob O fun centre across the street (I was in room 323) was annoying! Cleanliness of room needed much improvement. Phone/TV remote control were filthy. Bed sheets/pillows had a slight bad funky smell. Found a few hairs in the toilet. Gross! Housekeeping did a bad job. In 1 week stay I was allowed 1 housekeeping visit after which room was still dirty. Dirty bedsheets not changed, they did not take away dirty towels nor did they spray/clean dirty counters. The floors still dirty/unswept. HOUSEKEEPING NEEDS TO DO A BETTER JOB!! The hallways stunk/air in the hotel was stale! Elevator did not work 1rst day. Had to drag heavy dish box and luggage myself using stairs, up to the 3rd floor. Wifi kept kicking me out, I had to sign back in 15x a day!!! Nobody at the front desk after 10-11 until 7am AC too noisy & not strong enough -heater did not work Breakfast was poor and non-existent. Don't even bother! HOTEL NEEDS MUCH IMPROVEMENT!!
It has a clean batroo.
3rd floor no elevator broken.. no coffe in rooms room was hot air con not working right
good size room
The elevator was not working
Very small bed, No ice machine, non refundable pet deposit that I was not told about until check in, room was very cramped
With a stay at Extended Stay America - El Paso - West in El Paso, you'll be within a 5-minute drive of Western Playland Amusement Park and Sunland Park Racetrack and Casino. Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
based on 340 reviews
Things to Know
- Great shopping
Policies vary by room type and provider.
FAQs when booking at Extended Stay America - El Paso - West
Where is Extended Stay America - El Paso - West located?
Extended Stay America - El Paso - West is located at 990 Sunland Park Drive, 8.8 km from the centre of El Paso. Sun Bowl Stadium is the closest landmark to Extended Stay America - El Paso - West.
When is check-in time and check-out time at Extended Stay America - El Paso - West?
Check-in time is 3:00 PM and check-out time is 11:00 AM at Extended Stay America - El Paso - West.
Does Extended Stay America - El Paso - West offer free Wi-Fi?
Yes, Extended Stay America - El Paso - West offers free Wi-Fi.
Does Extended Stay America - El Paso - West offer free parking?
Yes, Extended Stay America - El Paso - West offers free parking.
Does Extended Stay America - El Paso - West offer free airport shuttle service?
No, Extended Stay America - El Paso - West does not offer free airport shuttle service.
How far is Extended Stay America - El Paso - West from the airport?
Extended Stay America - El Paso - West is 16.6 km from El Paso. Extended Stay America - El Paso - West is 23 km from Ciudad Juárez Abraham Gonzalez.
Can you bring pets to Extended Stay America - El Paso - West?
Yes, Extended Stay America - El Paso - West is a pet-friendly hotel.
Does Extended Stay America - El Paso - West have a pool?
Yes, Extended Stay America - El Paso - West has a pool on-site.
Reviews about Extended Stay America - El Paso - West
Most Popular Landmarks
- Sun Bowl Stadium 6.2 km
- University of Texas at El Paso 6.7 km
- Centennial Museum and Chihuahuan Desert Gardens 6.7 km
- Franklin Mountains State Park 7.4 km
- Cathedral Parish of Saint Patrick 7.8 km
- El Paso Holocaust Museum & Study Center 8.1 km
|El Paso||16.6 km|
|Ciudad Juárez Abraham Gonzalez||23 km|
|El Paso||8.3 km|