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|"Room was very clean and quiet."||(in 7 reviews)|
|"Bed very comfortable and lovely breakfast."||(in 2 reviews)|
|"staff was friendly and helpful."||(in 9 reviews)|
|"Horrible customer service."||(in 3 reviews)|
|"This is not a hotel."||(in 4 reviews)|
|"Also, the queen beds are not a queen, they were full beds."||(in 1 review)|
Bad attitudes over charged
The comfy bed
Over charged my card and when confronted got ignort.
It is nice looking hotel. Room looks nice.
When we got breakfast , the waitress was not there to pour the coffee and juice,we were almost done with breakfast when she showed up. Also what is worse I got 3 bites on my leg I am afraid that they have bed bugs there what does not make me happy I hope so I will not contaminate my house with them.
we liked the good service. we had a problem with the a/c in our room and within minutes they had some one up there to fix it.
The hotel was fit for my stay,Well located ,comfortable,and the staff were efficient and friendly.One thing I did miss was complimentary transport to the airport.Otherwise a good experience and I would return again Kind Regards Garry Saul
Helpful staff, checkout at 3pm as our plane departed later was no problem. The children loved the swimming pool. Good way to relax before sitting in an airplane for 10 hours :-)
Double beds are exactly that: double. Queens would've been more comfortable sleeping 2.
it was a good and convenient hotel. everything was perfect. it is in the suburbs of chicago so anyone who is travelling with a car could choose the hotel as it is also close to the airport. driving to the downtown would take 30 minutes and may be a little more in the rush hours.
the staff at the reception was not kind. not all of them but some of them were not polite and were not even able to talk politely . as being a customer, I had expected a much smiling face and a proper talking style.
Hospitality was great, outstanding !
No, everything was perfect.
easy access to the expressways.
Yes, comfortable, clean and convenient to O'Hare
Restuarant was below average
the location, the pool, the room
Unlock stylish comfort at Sheraton Suites Chicago Elk Grove, an all-suite hotel offering access to the best of the Chicago area. Unpack and stretch out in expansive pet-friendly accommodations with plasma TVs, high-speed Wi-Fi access and ultra-comfortable beds. Savor delectable cuisine at our hotel restaurant and creative cocktails in our stylish lounge. Explore the area's most celebrated attractions around Elk Grove Village including Allstate Arena, LEGOLAND and Ned Brown Busse Woods Forest Preserve. Reach your highest goals in versatile meeting spaces, enhanced by expert planners, free parking and complimentary shuttle service to Chicago O'Hare International Airport per set schedule. After an unforgettable day of business, shopping or sightseeing, take a refreshing dip in our sparkling pool and exhilarate your body in our fitness center with cardio equipment and free weights. Designed for today's discerning traveler, Sheraton Suites Chicago Elk Grove is an urban oasis for your upcoming Illinois visit.
based on 128 reviews
Policies vary by room type and provider.
Guests with existing Sheraton Suites Chicago Elk Grove reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Sheraton Suites Chicago Elk Grove for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Sheraton Suites Chicago Elk Grove is located at 121 Northwest Point Boulevard, 3.7 km from the centre of Elk Grove Village. Rainbow Falls Waterpark is the closest landmark to Sheraton Suites Chicago Elk Grove.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Sheraton Suites Chicago Elk Grove.
Yes, Sheraton Suites Chicago Elk Grove offers free Wi-Fi.
Yes, Sheraton Suites Chicago Elk Grove offers free parking.
No, Sheraton Suites Chicago Elk Grove does not offer free airport shuttle service.
Sheraton Suites Chicago Elk Grove is 8.9 km from Chicago O'Hare Intl.
Yes, Sheraton Suites Chicago Elk Grove is a pet-friendly hotel.
Yes, Sheraton Suites Chicago Elk Grove has a pool on-site.
Sheraton Suites Chicago Elk Grove has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.