Good
6.0
Pros:
We have stayed at the Magdalen several times. The room was lovely but Covid restrictions meant that the rest of the hotel was out of bounds. Sad really.
Cons:
Well Covid meant that the hotel was shut. So we only had room and a cold breakfast. The covid restrictions are not the fault of the hotel but to charge full price for facilities that we cant use, is a bit steep.
Excellent
8.0
Pros:
staff was friendly and helpful. Breakfast was ''okish'', the room could have been much cleaner. inside the wardrobe on the top shelf was very dusty. no slippers to walk around the room, but everything else was ok. acceptable
Cons:
could have been cleaner. bathroom floor was not mopped. dust in the wardrobe, missed fruit salad from breakfast list.
Poor
1.0
Cons:
Staff were rude. Cold shower. Uncomfortable bed.
Excellent
8.0
Pros:
Charlotte was lovely throughout our stay. From checking us in to bringing up another cup and milk to our room. We also appreciated the fact we could order takeaway food to be delivered to the Hotel as a very small choice on room service menu at the present time.
Cons:
The bathroom was not very clean. When sat in bath you could see under the wash basin and it was filthy. Also under the soap dish in the shower was thick with dirt. Some of the tiles on the wall had stains on them . The chest of drawers could do eith replacing a little tired. Also felt there should be a reduction in price of breakfast as it is only continental, although it was lovely a little over priced.
Excellent
10.0
Pros:
Very warm welcome, extremely comfortable beds and very peaceful
Cons:
I was allocated a room last week which when I walked in, the room hadn’t been cleaned, bed wasn’t made and had dirty sheets from the person who had stayed there prior to my arrival. This was very quickly rectified and my room was upgraded and a complimentary small bottle of wine. The staff were very apologetic and no doubt this was a very uncommon error. Breakfast wasn’t amazing in this occasion. What I ordered wasn’t what I received Room didn’t seem to warm up....
Excellent
9.0
Pros:
The hotel was very comfy and clean. Traveled here during the COVID lockdown due to work, the staff and facilities were amazing, unfortunately I was room bound for the duration of my time at the Hotel would have love to take a look around, but that will have to be saved for when I return for a leisure break post COVID!
Cons:
While I appreciate the hotel had limited options when it came to serving breakfast to the room during such times, I do not think my toast, croissant, yogurt and a green tea were worth the pre paid £18 for breakfast!
Excellent
9.0
Pros:
it was lockdown so the pool for me was amazing and the lovley welcome bowl and mat for my dog!
Cons:
The bed was not made on request i put in which was the only thing really apart from the room was a bit cold but reception put it up a bit.
Excellent
10.0