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|"Great staff and reception!"||(in 33 reviews)|
|"Friendly staff, good location"||(in 18 reviews)|
|"The breakfast was excellent!"||(in 31 reviews)|
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Although a bit separate from the centre, its tranquility and comodity were very welcoming. The surprise was the jaccuzzi after a long day of walking. Breakfast ok, nothing special. The amability of Osvaldo.
The (almost) hostility of the lady serving in the breakfast room, no smile, no good morning. Not the best way for starting your day
The situation of the hotel is nice because you are away from all the mess of tourists, and yet only a 10-15 walk to all major sites in the city. The air conditioning seemed to work just fine (Florence in mid-August is hot!) and the room was of a good size, well decorated for the most part, and generally clean. The staff, as well, were generally nice and friendly. I would say the price was good, but I found out later that the four star hotel across the street (with rooftop pool and breakfast included!) was less expensive.
Simply does not fulfill requirements of a four star establishment. Front desk and reception need to be re-done. Staff, while friendly, did not offer the kind of service expected (did not even offer to help with bags when checking in or out) and was generally incompetent (charged us twice while checking out! and the maid would never knock and almost walked in on us at least 4 times!). The room was nice, good size, and clean, but had no information on the hotel, location, etc... No way to know how to call front desk or even something to put on the door so the maid would not burst in! While looking for said info, found all sorts of detritus in drawers from previous guests. Breakfast was just simply horrible: food, coffee, room... everything.
The hotel is situated in a very quiet street. We got a nice, large room, very comfortable and clean. Breakfast adequate and nice staff.
The hotel was clean and well maintained and the staff was friendly and helpful.
The hotel room was attractive and felt right for being in Italy.
The dissapointing areas were the air conditioning was not working properly and the breakfast room was falling apart e.g. lots of paint peeling off the walls etc.
The De Rose Palace Hotel, Florence is a former private residence that is situated in the city center, within the district of Lungarno. The hotel features historic Italian architecture and decor, creating an atmosphere of classical beauty inspired by the building’s former life as a stately mansion. The hotel is located near many attractions and things to do. The Uffizi Gallery, Piazza Signoria, and Town Theatre are just steps away from the hotel. This hotel is also close to public transit, making it easy for guests to get around the city.
The De Rose Palace Hotel, Florence offers shuttle service to the airport and railway station, as well as buffet breakfast every morning. There is a hotel bar for enjoying drinks, as well as porter service and concierge service to help guests discover the city of Florence. There are special wine tasting tours for guests, and babysitting services are available upon request.
The guests of this luxurious hotel are offered discount rates at the nearby fitness center. Spa services are available at the hotel, as well as bike, scooter, and car rentals. Medical staff is also on site to provide peace of mind and make sure that help is never far away. Business services are available, as are laundry services. Guest rooms and suites all feature classic styling with modern amenities.
based on 13 reviews
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Most Popular Landmarks
- Piazza Santa Maria Novella 0.7 km
- Cappella Brancacci 0.8 km
- Mercato Centrale 1 km
- Basilica di San Lorenzo 1 km
- Battistero di San Giovanni 1.1 km
- Palazzo Medici Riccardi 1.2 km