Pick-up location | Florence |
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Car types | Compact, Compact SUV, Compact station wagon, Economy, Full-size station wagon, Intermediate, Intermediate SUV, Mini, SUV, Supplier choice |
Rental locations | 111 |
Airport locations | 45 |
Popular agencies | Europcar, Dollar, Sixt, Rental Plus |
Economy | C$ 46/day |
Compact | C$ 55/day |
Intermediate | C$ 71/day |
SUV | C$ 70/day |
Mini | C$ 43/day |
Supplier choice | C$ 44/day |
Compact SUV | C$ 64/day |
Intermediate SUV | C$ 64/day |
Compact station wagon | C$ 65/day |
Full-size station wagon | C$ 148/day |
5 locations in Florence
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Reviews
2.0 Poor
Oct. 2022
10.0 Wonderful
Oct. 2022
2.0 Poor
Nov. 2019
Pros:
Nothing.Cons:
We waited in queue for about an hour/ hour half for the lady behind the desk to tell us that she gave our rental away. Worse experience.3.2 Poor
Oct. 2019
Pros:
Did not except free upgrade coupon. Quote rate was $105 final rate was was $214. Misleading. I’m a gold member with Hertz and was treaded very poorly. Said no upgrade was available and they had about 50-75 cars in the lot.Cons:
Gave me the free upgrade that Hertz gave me as a reward. Charged me the quoted rate. No signage at drop off on where to park the vehicle.3.6 Poor
Sep. 2019
Pros:
Staff was fairly friendlyCons:
They didn’t have the car we booked. So instead we ended up with a Renault Kadjar, which is by far the worst car I’ve ever drive. Bulky, uncomfortable, and the transmission was atrocious. All because they didn’t have what we actually booked.5.2 Fair
Sep. 2019
Pros:
Nothing.Cons:
The customer service agent who checked us out was the rudest person I've ever had to deal with.One location in Florence
2 locations in Florence
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Reviews
8.8 Very good
Jun. 2018
Pros:
Service good. Car excellent services10.0 Wonderful
Apr. 2018
Pros:
Easy to rent online. Had requested car ready at quoted rate. Easy to decline insurance since Chase had that covered as part of their credit card. Easy to return. Got confirmation next day that CC hold had been lifted.Cons:
None to mention. This all went smoothly without issue.10.0 Wonderful
Sep. 2022
3 locations in Florence
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Reviews
10.0 Wonderful
Sep. 2022
9.2 Wonderful
Aug. 2019
Pros:
Almost new dacia Sandero rented for 10 days for a superdeal, car was good and while the crowd was staying in the AVIS counter there was no line at the SBC desk. Had the car 10 minutes after arrivalCons:
Nothing to dislike2 locations in Florence
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Reviews
10.0 Wonderful
Sep. 2022
10.0 Wonderful
Jul. 2022
3.6 Poor
Oct. 2019
Pros:
The staff was friendly even though inaccurate, the car was fine.Cons:
They force you to buy crazy high insurance, are not accurate in their pricing and or car selection. None of it made any sense to me or others around me. My bills was tripled by the time I left the counter!2.0 Poor
Sep. 2019
Pros:
Staff did not want to rent me a car because I did not have an "International Driver's Licence". I have rented cars in over 25 countries in 3 continents without needing that. I went across the street to Europcar and immediately rented a car with my home license.Cons:
Common sense.2.0 Poor
Jul. 2019
Cons:
Company processed unauthorized charges from the credit card.10.0 Wonderful
Jun. 2019
Cons:
It took ~25 min for them to bring up the car from the garage. This was the only negative of the whole experience.2 locations in Florence
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Reviews
2.0 Poor
Jun. 2019
Pros:
Nothing, had to cancel due to complications with system.Cons:
Your system is flawed if you have to adjust reservation. It doesn't work and no o e answers the phone to call for fixes.5.6 Fair
Aug. 2018
Pros:
The car itself was in good condition.Cons:
The line to check in was ridiculously long, the longest I have ever seen. It took 45 minutes to reach the counter. The line was as long when we returned the car. My father had a separate contract and wanted to pay cash, but couldn’t wait in such a long line. The counter outside to pick up the car was overwhelmed and we had to wait 30 minutes for one of our cars to be ready. There was no area to sit or get out of the sun.3.6 Poor
Jul. 2018
Pros:
That we actually found the rental car return lot.Cons:
I would strongly suggest no one return a car to Florence as their location is difficult to find, signage is absent, and it was stressful navigating our way because car rental is not right at airport. Check-in is at a mobile home-like setting.2.0 Poor
May 2018
Pros:
NothingCons:
We got to the desk and they couldn’t find our reservations even though we had our reservation number. I called your 800 number and they said there’s nothing they could do. We were at the airport rental car counters for over 4 hrs. We had to make new reservations on line and wait to get the car. The rental car counters in Florence are full of people and it takes hours to get things done.8.4 Very good
Apr. 2018
Pros:
Liked that I can get automatic. Very confusing about fuel surcharge. Said I didn’t want it for 95 euros but it was on my receipt so I didn’t fill it up. At drop off I was told that was just shown but would have not charged so I got stuck paying that and a 36 Euro additional service charge.2.0 Poor
Sep. 2017
Pros:
The person at the counter was pleasant. The cars were fine.Cons:
We were informed at the counter that we would be charged identical prices for the two cars that were rented. However this was NOT what happened. The second car ended up costing more than twice what we were told the price would be. We also should have been informed about ZTL restrictions3 locations in Florence
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8.8 Very good
Jun. 2019
Cons:
The car quality is excellent, clean and new. My critics would be that before I head to Italy, I called customer service line in USA and asked if we add a driver can the second driver drop the car off, the Avis USA customer service line said yes. But when we got there in Italy they said no6.0 Okay
Jul. 2018
Cons:
Pick up was terrilbly slow. Waiting in line and then waiting for the car.6.4 Okay
Jul. 2017
Pros:
The customer service in Florence was excellent. She upgraded our car without charge.Cons:
The dropoff location in Rome led us to the middle of a random parking lot on the outskirts of Rome. We put the address in Google Maps and in the GPS in the car. Wasted 3 hours trying to figure out where to take it. Very frustrating.10.0 Wonderful
May 2017
Pros:
good service, people were nice and professionalCons:
didn't have maps of surrounding area7.6 Good
May 2017
Cons:
I was expecting to rent an Audi A3 manual convertible or equivalent, but when I arrived at the pickup, the only car available was a Fiat automatic convertible. I find it a leap to say these cars are equivalent. The trip was to tour though Tuscany mountainside. The little Fiat automatic was not up to the challenge and not what I was expecting.8.0 Very good
Apr. 2017
Pros:
Car was excellent and great price. Staff was helpful and apologized about the waiting times - evidently this wasn't a new issue.Cons:
Waited about 1h45 to pick up the car due to insane queues, and another solid half-hour to return it. I was due for a pick-up at 11 am, ended up leaving at 1 pm.2 locations in Florence
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10.0 Wonderful
Sep. 2022
5.6 Fair
Oct. 2019
Pros:
Nothing was exceptional. Parts is the experience were d fine and other parts were terrible.Cons:
I booked a Mercedes Benz and was given a FIAT!!! They said it was the same category but there is no universe where those two brands are on the same levels. Total scam. My flight got in two hours late so they apparently gave my car away. I looked on the website and the car I was given was a third of the price of the car I had booked. Very bad, very unimpressed.7.6 Good
May 2019
Pros:
Staff friendly but drop off parking lot very hard to find; spent half an hour looking for itCons:
Better drop off parking lot2.0 Poor
May 2022
One location in Florence
3 locations in Florence
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Reviews
5.6 Fair
Jul. 2017
Pros:
The car was decent and clean and worked well for what I needed. I was able to pick up the car an hour early.2.0 Poor
Jan. 2017
Pros:
I didn't like the fact that they vhare me €75 even though I had a full insurance protection.7.6 Good
Nov. 2016
Pros:
Everything went smoothly and was exactly how I had planned it. Car was clean, modern, and the preexisting damage was well documented. I decided to change my drop off date and location mid trip, after a very short phone call to the Florence office where I picked it up Europcar was able to make the changes without incident. Great experienceCons:
Everything was good,One location in Florence
13 locations in Florence
4 locations in Florence
Locations in Florence
Florence airport
+39 055 343 8754
Via Palazzuolo, 146
+39 055 277 6374
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4 locations in Florence
Locations in Florence
Via Palagio Degli Spini, Snc 5
+39 055 311 256
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4 locations in Florence
Locations in Florence
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3 locations in Florence
from C$ 73/dayLocations in Florence
Aeroporto Amerigo Vespucci, Via del Termine, 11, Firenze FI
+39 055 073 6366
Via Palazzuolo, 146 - - Firenze (FI)
+39 06 652111
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3 locations in Florence
Locations in Florence
Via Borgognissanti 53 55 R
+39 055 290 438
Via Forlanini 2
+39 055 422 1088
Via Palagio Degli Spini Snc
+39 055311256
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3 locations in Florence
from C$ 241/dayLocations in Florence
Via Del Palagio Degli Spini Snc
3487815800
Via Santa Lucia 16 R
+39 377 542 5722
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2 locations in Florence
from C$ 60/dayLocations in Florence
Florence Airport
+39 055 373933
Via Borgo Ognissanti 133/r Firenze, FI
+39 055 373 933
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2 locations in Florence
Locations in Florence
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2 locations in Florence
from C$ 176/dayLocations in Florence
Aeroporto Amerigo Vespucci
+39 055 310150
Via Maso Finiguerra 31 R
+39 055 285456
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2 locations in Florence
Locations in Florence
Borgo Ognissanti
+39 055 309790
Florence airport
+39 029 475 7979
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2 locations in Florence
from C$ 81/dayLocations in Florence
Aeroporto Amerigo Vespucci, Via del Termine, 11, Firenze FI
+39 055 073 6366
Via Palazzuolo, 146, Firenze FI
+39 345 433 2872
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No reviews available
2 locations in Florence
Locations in Florence
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No reviews available
2 locations in Florence
Locations in Florence
Via Lucchese 90
+39 055 345 4120
Via Rocca Tedalda 160
+39 055 204 8300
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No reviews available
2 locations in Florence
Locations in Florence
Via Maso Finiguerra 31 R
+39 055 285456
Via Palagio Degli Spini Snc
+39 055 310150
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No reviews available
2 locations in Florence
from C$ 94/dayLocations in Florence
Firenze Airport
+39 347 079 6283
Via Borgo Ognissanti 112/R – Firenze
+39 340 624 1334
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2 locations in Florence
from C$ 55/dayLocations in Florence
Via Borgo Ognissanti, 133/R
+39 320 770 6697
Via Del Palagio Degli Spini Snc
+39 320 770 6697
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No reviews available
2 locations in Florence
Locations in Florence
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2 locations in Florence
from C$ 61/dayLocations in Florence
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No reviews available
2 locations in Florence
from C$ 17/dayLocations in Florence
Borgo Ognissanti, 112
+39 055 031 7942
Via Palagio Degli Spini Snc
+39 392 221 160
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2 locations in Florence
from C$ 73/dayLocations in Florence
A Vespucci Airport
+39 055 307370
Florence Downtown Office
39 055 213333
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2 locations in Florence
Locations in Florence
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2 locations in Florence
Locations in Florence
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One location in Florence
Locations in Florence
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One location in Florence
from C$ 49/dayLocations in Florence
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One location in Florence
from C$ 23/dayLocations in Florence
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One location in Florence
Locations in Florence
Apt Vespucci
+39 055 317 543
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One location in Florence
Locations in Florence
Viale Europa 221
+39 055 077 1503
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One location in Florence
Locations in Florence
Borgo Ognissanti, 142 Rosso
+39 055 020 4062
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One location in Florence
Locations in Florence
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One location in Florence
Locations in Florence
Florence airport
+41 335 333 533
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One location in Florence
Locations in Florence
Via Del Palagio Degli Spini Snc
+39 413 3533 3533
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One location in Florence
Locations in Florence
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One location in Florence
Locations in Florence
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One location in Florence
Locations in Florence
Borgo Ognissanti 80 Rosso
+39 345 454 4467
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One location in Florence
Locations in Florence
Borgo Ognissanti
+39 055 373933
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One location in Florence
Locations in Florence
Via Del Palagio Degli Spini Snc
+86 10 6064 1387
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One location in Florence
Locations in Florence
Piazza della stazione 1
+39 393 426 8624
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One location in Florence
Locations in Florence
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One location in Florence
from C$ 59/dayLocations in Florence
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One location in Florence
Locations in Florence
Via Borgo Ognissanti 112R
+39 055 031 7942
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One location in Florence
Locations in Florence
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Most popular agency | NOLEGGIARE |
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Most popular car type | Compact |
Average price | C$ 87/day |
Good deal | C$ 69/day |