Book Dollar car rentals in Florence

Reviews for Dollar in Florence

Recent reviews

Traveler rating

Wonderful

5

Very good

3

Good

0

Okay

0

Fair

1

Mediocre

0

Poor

7

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get the carcar was clean

rented the cargreat price

car i reserved

10.0

The Dollar staff at the Florence airport were friendly and helpful! The after hour car return was easy too. Nice quality car!Reviewed 4 Oct. 2022

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2.0

I lost all my documents and even I had reservation they didn't change the name of my reservation and their costumer service didn't respond!Reviewed 2 Oct. 2022

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10.0

The pickup took long, but we were given a very comfortable and nice car The drop off was simple it was a little complicated finding the place but overall it was a good experienceReviewed 18 Sep. 2022

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2.0

I was charged an additional day and charged for gas even though I returned on an empty tank. There were not clear directions to the destination of the location which is why I was late. I drove around for over an hour trying to find the location. I would like to speak to customer service and receive a refund for the additional day I was charged and for the fuel that was added. I filled the tank 10 minute before returning.Reviewed 13 Aug. 2022

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2.0

Out tyre inflated and we waited pick-up truck 4 hours on the highway. After that pick-up truck left us where we do not know ‘’ where we are’’. Compony’s solition was that ‘’pick up a taxi and go hotel’’. We told them we can not pay 3 hours taxi price but they did not solve this problem. We are waiting to charge our losses. We were in a vacation but they made a disaster for us. And they lied to us about insuruance. Now still they did not pay out expense. We are waiting.Reviewed 12 Jul. 2022

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10.0

It would be helpful to have detailed instructions of the location of the office since it’s quite far from the airport.Reviewed 7 Jun. 2022

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8.0

Pickup in Firenze - it was very difficult to find the Office. Gps would have helped. Very expensive compared to the original price when we bookedReviewed 3 Jun. 2022

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8.0

Whatever was used to disinfect the car smelled strong enough to gag you and took many days with the windows open to get it out.Reviewed 30 May 2022

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10.0

Even after a FLR baggage delay (Air France's fault) beyond pick-up time, Dollar was able to provide an excellent Fiat 500. Nine days later, at a drop-off as easy as it gets, the total was cheaper than the pick-up estimate. Plus, the Hertz/Dollar rep who took the car was an amiable tennis fan. A great rental Karma experience. Viva Dollar Aeroporto Firenze!Reviewed 10 May 2022

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10.0

The staff in Florence are excellent!Reviewed 6 Jan. 2022

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2.0

Pros:Nothing, had to cancel due to complications with system.Cons:Your system is flawed if you have to adjust reservation. It doesn't work and no o e answers the phone to call for fixes.Reviewed 4 Jun. 2019

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5.6

Pick Up/Drop Off Needs ImprovementPros:The car itself was in good condition.Cons:The line to check in was ridiculously long, the longest I have ever seen. It took 45 minutes to reach the counter. The line was as long when we returned the car. My father had a separate contract and wanted to pay cash, but couldn’t wait in such a long line. The counter outside to pick up the car was overwhelmed and we had to wait 30 minutes for one of our cars to be ready. There was no area to sit or get out of the sun.Reviewed 26 Aug. 2018

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• Has the Dollar rental car policy in Florence changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Dollar will continually update its policies accordingly. Please contact Dollar directly for the latest information. You can find up-to-date information on the coronavirus response of Dollar here: Coronavirus (COVID-19) update from Dollar

• What is the most popular rental car from Dollar in Florence?

  Intermediate (Class Intermediate Wagon or similar) is the most frequently booked rental car type from Dollar in Florence.

• How many car rental locations does Dollar have in Florence?

  Dollar has 2 rental locations in Florence. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Peretola airport (FLR)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Peretola airport (FLR)?

  Yes