Book Hertz car rentals in Florence

Reviews for Hertz in Florence

Recent reviews

Traveler rating

Wonderful

5

Very good

2

Good

1

Okay

4

Fair

0

Mediocre

0

Poor

6

6.0

eeeeReviewed 27 Oct. 2023

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2.0

I waited in the queue for one hour and when I was there he refused to rent me the car because my license is not international however two companies they gave me a Rent-A-Car on my Jordanian license so it’s either early on they should mention that or he should be doing what others are doingReviewed 24 Oct. 2022

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10.0

Great car great serviceReviewed 18 Oct. 2022

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2.0

Pros:Nothing.Cons:We waited in queue for about an hour/ hour half for the lady behind the desk to tell us that she gave our rental away. Worse experience.Reviewed 26 Nov. 2019

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3.2

Pros:Did not except free upgrade coupon. Quote rate was $105 final rate was was $214. Misleading. I’m a gold member with Hertz and was treaded very poorly. Said no upgrade was available and they had about 50-75 cars in the lot.Cons:Gave me the free upgrade that Hertz gave me as a reward. Charged me the quoted rate. No signage at drop off on where to park the vehicle.Reviewed 20 Oct. 2019

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3.6

Pros:Staff was fairly friendlyCons:They didn’t have the car we booked. So instead we ended up with a Renault Kadjar, which is by far the worst car I’ve ever drive. Bulky, uncomfortable, and the transmission was atrocious. All because they didn’t have what we actually booked.Reviewed 28 Sep. 2019

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5.2

Pros:Nothing.Cons:The customer service agent who checked us out was the rudest person I've ever had to deal with.Reviewed 22 Sep. 2019

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10.0

Pros:Staff was very helpful!Reviewed 22 Sep. 2019

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3.2

Pros:Car was nice and spacious. Drop off in Rome was easy.Cons:Car was not ready at scheduled pickup time. Hertz staff in Florence was not helpful.Reviewed 30 Jun. 2019

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2.8

Cons:3 hour wait at the Florence Hertz office due to system crash. since this was a 1 day tour, in practice, this ruined my day.Reviewed 3 Jun. 2019

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9.2

Pros:Staff was friendly and spoke English. They provided me with direct answers to my questions.Cons:The process of getting the car took some time (40 minutes) from paperwork, paying, and actual pickup of car.Reviewed 30 Apr. 2019

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3.2

Cons:One hour and a half later of the reservation time I was picking the car up...very slow service. In the other hand, no damage on the car in the initial papers but in the pick up, the logo was missing... I am afraid they will charge me later... They have no control of damageReviewed 16 Apr. 2019

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• How much does it cost to rent a car from Hertz in Florence?

  On average a rental car from Hertz in Florence costs C$ 108 per day.

• What is the most popular rental car from Hertz in Florence?

  Compact (Ford Focus Active or similar) is the most frequently booked rental car type from Hertz in Florence.

• How many car rental locations does Hertz have in Florence?

  Hertz has 5 rental locations in Florence. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Peretola airport (FLR)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Peretola airport (FLR)?

  Yes