Hakata Excel Hotel Tokyu

4-6-7 Nakasu, Fukuoka 810-0801, Japan
+81 922 620 109

Cheapest
rate per night

8.2

Excellent
based on 799 reviews
Hakata Excel Hotel Tokyu - Fukuoka, Japan
Wed. 25/11
-
Thu. 26/11
Compare vs. KAYAK |

Provider Nightly total
Agoda.com C$ 57
Snaptravel C$ 83
Agoda.com
Snaptravel

Good to know

Value for money

7.5

Distance to city centre

1.3 km

Location rating

8.4

Nearest Airport

Fukuoka

Distance to airport

3.9 km

Rooms

Wed. 25/11
Thu. 26/11

Double Rooms

C$ 59+

Bed type
Provider
Nightly base price
Unknown
C$ 59 per night

Reviews

Pros

Cons

Traveller rating

70
41
9
1
0

Time of year

Traveller type

Show reviews that mention

+
  • Okay
    Jan. 2020
    5.1

    Hotel's location is excellent. This is the reason why I stayed at this hotel. The breakfast buffet was also quite tasty with good selection of both Japanese and western cuisine.

    It was my third time staying at this hotel. This time however, the staff were not friendly at all and the room I stayed was old and smelly. Internet connection was horrible. The signal keeps get disconnected every minute or so. I informed this to one of the staff at the lobby, but the issue was never resolved.

  • Good
    Mar. 2016
    8.0

    Close to canal city it is a good place to stay to visit hakata by foot.

    Lack of choices for breakfast

  • Okay
    Nov. 2015
    5.1

    Disappointing...

    The hotel is very centrally located to shopping, restaurants and bars as well as the subway line and buses. The staff were friendly enough and the breakfast is good.

    I arrived with an early morning flight after flying all night and arrived at the hotel by 10am. I was advised that official check in wasn't until 2pm and I would have to wait until this time. I found this somewhat strange considering most North American hotels will allow you to check in if they have a room ready. Even if they didn't immediately have a room ready, they usually make an effort to get you into a room as soon as one is cleaned and ready. I sat patiently in the lobby for the next two hours and then made another attempt at noon to see if any rooms had been cleaned and were ready to be moved into. The front desk's English was very poor so it was difficult to communicate but they again told me that check in wasn't until 2pm. I tried to reason with them that surely some of the rooms must have been cleaned by this point and but was told again that check in would only take place at 2pm. I was told that if I wanted to check in earlier, I would need to pay 3500 Yen for the "overtime". I couldn't quite understand what overtime would be involved since they had to clean my room regardless -- it was just a case of what order they were going to clean it compared to other rooms. I refused to pay this fee and returned to sit on the sofa in the lobby for another two hours. Finally at 2pm I was permitted to check in. I got up to my room only to discover that it was a smoking room (yes, there is still such a thing!). I called down to the desk and explained that I had been assigned a smoking room but wasn't a smoker (interestingly, the kayak site that I booked the hotel on didn't ask for a smoking preference). I was told that there were no non-smoking rooms available (despite me presumably being the first person to check in today!) and that they would send someone up to get rid of the smoke smell. Unfortunately we know how that goes... they attempted to get the smoke smell out but it didn't make much difference. Even thought I was only there for one night, my clothes and luggage still came away smelling like smoke. Hardly an enjoyable experience for the price paid!

  • Good
    Aug. 2015
    6.8

    Clean, typical business size room

    The room was contemporary and clean. The best thing about this hotel is the location right near a subway station and across the canal from two parks and the symphony hall building, which is a great attraction alone because of its green-covered pyramid that you can climb. In the evening, several yatai food stalls set up down the street. It's a great Japanese summer pastime to stroll the canal and get some yakitori. Great location for that.

    It seems slightly overpriced but not extreme.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

Located in Fukuoka (Hakata-ku), Hakata Excel Hotel Tokyu is within a 10-minute walk of Canal City Hakata and Fukuoka Anpanman Children's Museum. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Safe
No smoking
Free Wi-Fi
Room service
Restaurant
Free Internet
Pets not allowed
Daily housekeeping
Disabled Access
Bicycle rental
Hairdryer
Parking (surcharge)
Currency exchange on-site
Spa
Cable or satellite TV
Laundry facilities
Elevator
Laundry service
Air-conditioned
24hr front desk
Storage available

FAQs when booking at Hakata Excel Hotel Tokyu

Where is Hakata Excel Hotel Tokyu located?

When is check-in time and check-out time at Hakata Excel Hotel Tokyu?

Does Hakata Excel Hotel Tokyu offer free Wi-Fi?

Does Hakata Excel Hotel Tokyu offer free parking?

Does Hakata Excel Hotel Tokyu offer free airport shuttle service?

How far is Hakata Excel Hotel Tokyu from the airport?

Can you bring pets to Hakata Excel Hotel Tokyu?

Does Hakata Excel Hotel Tokyu have a pool?

Photos

All Photos (13)
Bedroom (13)

Location

Most Popular Landmarks

  • Fukuoka Asian Art Museum 270 m
  • ACROS Fukuoka 365 m
  • Kushida Shrine 0.5 km
  • Hakata Machiya Folk Museum 0.6 km
  • Tenjin Underground City 0.6 km
  • Fukuoka Prefectural Museum of Art 0.8 km

Fukuoka Travel Guide

Learn about Fukuoka on KAYAK

Nearby hotels

Closest

8.4 Excellent (307 reviews)
0.06 km
C$ 78+
9.2 Excellent (2 reviews)
0.09 km
C$ 62+
8.2 Excellent (1,905 reviews)
0.12 km
C$ 59+

Cheapest

9 Excellent (1,818 reviews)
0.42 km
C$ 27+
8 Excellent (717 reviews)
0.16 km
C$ 33+
8.9 Excellent (18 reviews)
0.28 km
C$ 36+

Most recommended

9.2 Excellent (2 reviews)
0.09 km
C$ 62+
9 Excellent (1,818 reviews)
0.42 km
C$ 27+
8.9 Excellent (18 reviews)
0.28 km
C$ 36+
Hotels Asia Japan Fukuoka Prefecture Fukuoka Hakata Excel Hotel Tokyu