The front desk help was impersonal, they needed to reset my key five different times for 24 hours a day, the only available dryer was not working and the bathroom had hairs all over from previous guest
Breakfast was good Cleanliness wasn't too bad except for a few pieces of garbage hidden beside the bed
The room & free breakfast!
The Pool/Jacuzzi & parking at night. So my cousin & i wanted to go swimming but when we got there, something was off. We got saw the pool and it was completely green. So green that you couldn't even see the bottom of the pool. It totally looked like swamp water, so I turn to the left and there was the jacuzzi. It was the same color and the bubbles did not make it better. And then it didn't help that the amount of chlorine that was in that pool and jacuzzi just burned our eyes so bad that we just had to leave the room. So I proceeded to go to the front desk and ask why was the pool green? The manager at the front desk said "it's because a lot of people been in the pool" like what? I've been in plenty public pools & they have been as clear as can be, so that was a lie. So my next question was how often do you change the water in the pool? He goes on to say once a month. When he said that I knew I was not going natural because it was filthy. Then he tried to clear it up and saying they change some water weekly and add more chlorine. So it kind of made it seem like he was saying chlorine what's the answer to the swamp water but we all know that insane. Moving on now the parking at night was not a good situation. We went to AC and came back around 2 a.m. and there was no parking at all. We had the end up parking in a handicap parking spot. How do you not have enough parking for all your guest. Not a good look.
Last minute stayover
Close to AC where we were headed for a show. It was all good. Bed/bath clean. Hotel is transitioning and doing well with it. We did not discover aby inconvenience
Only off thing, and it's not really a bad thing, but carpets appeared to need replacing. They were clean, but seemed older/worn.
I loved everything about the room. Staff was friendly. Complementary breakfast was good. Location was great, 15 mins from AC boardwalk.
The jets in the bathtub didn't work. The jacuzzi in hotel was cold. Room was muggy when we first checked in but after we turned on air conditioning it was fine.
The hotel has an abundance of amenities throughout the hotel as well as in each room. Business center, fitness center, guest laundry, complimentary High Speed Internet, large indoor heated pool, 10 person spa and deluxe continental breakfast are all amenities located on site. All rooms with jetted showerheads and Whirlpools as well as a wetbar, microwave, refrigerator, coffeemaker, hairdryer, iron and board and LCD TV's.
Radisson Hotel Group
Based on 573 reviews
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