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Crossroads Inn & Suites
2 stars

Crossroads Inn & Suites

440 Parkway, Gatlinburg, TN 37738, United States
Gatlinburg, TN
See location+1 865 436 5661
From
C$ 83
Cheapest

rate per night

8.3
Very good
based on 1924 reviews
1,924 reviews
Room type
Provider
Nightly total
Queen room
C$ 83
Standard Room
C$ 86
King room
C$ 93

Photos of Crossroads Inn & Suites

Overview

Rating

The Crossroads Inn and Suites is an incredible place to stay at in Gatlinburg; this hotel is located right in the Great Smoky Mountains and there is so much to do including lots of great hikes in this stunning area. There are also plenty of great amenities within the hotel including the pool – this pool is a great place for parents to take the kids if they have a little more energy, or you can work on your tan on the sundeck. There are other water elements as well, they are perfect for the kids to run around in. There is a free hot breakfast on site and you can also enjoy the fitness center – this place is perfect to stay on your routine despite being on vacation.

The rooms at the Crossroads Inn and Suites include the two queen beds, one king bed, one king bed jacuzzi suite, king bed loft suite, and the two bedroom apartment suite. There are also options in other rooms to have a jacuzzi and a fireplace – or both. All of the rooms are especially spacious and have great view of either the pool or the beautiful countryside. There are also flat panel televisions in the rooms that have access to hundreds of channels.

Staying at the Crossroads Inn and Suites is a fantastic way to spend time with the family in a beautiful mountain setting. There are a lot of different activities to do and the hotel is a great place to strengthen those bonds.

Rating
8.3
Very good
Based on 1,924 verified guest reviews

Latest deals for Crossroads Inn & Suites

Wed 30/4
Thu 1/5
Queen room
2 queen beds
2 queen beds
2 queen beds
King room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
bed type unknown
bed type unknown
Standard Room
bed type unknown
1 king bed
bed type unknown
Superior Room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Crossroads Inn & Suites

  • Outdoor pool
  • Free Wi-Fi
  • Private bathroom
  • Complimentary breakfast
  • Coffee machine
  • Balcony
  • Air-conditioned
  • Flat-screen TV
  • TV
  • Fireplace

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Disabled Access
  • Elevator
  • Accessible by elevator
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by elevator
  • Designated smoking area

General

  • Fireplace
  • Seating area
  • Interconnected room(s) available
  • Telephone
  • Carpeted
  • Mountain view
  • City view
  • Pool view

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Dining

  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Services and conveniences

  • Business centre
  • Meeting/Banquet facilities
  • Key access
  • Key card access
  • 24hr front desk

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Pool

  • Saltwater pool
  • Outdoor pool
  • Pool with a view

Parking and transportation

  • Free parking
  • Private parking

Laundry

  • Laundry facilities
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Child pool
  • Complimentary breakfast

Outdoor

  • Balcony

Health and safety

  • Daily housekeeping

Fitness

  • Fitness centre

Reviews of Crossroads Inn & Suites

8.3
Very good
1924 verified ratings
Wonderful
857
Very good
357
Good
291
Okay
129
Fair
118
Mediocre
54
Poor
118

Summary of reviews

Guests say
Guests generally praised the hotel's location as one of its best features, highlighting its proximity to local attractions. Many appreciated the cleanliness and comfort of their rooms, with some describing them as spacious. However, several guests expressed dissatisfaction with the service, noting issues such as a lack of maid service and unhelpful front desk staff. Noise from outside and other guests was also a concern for some. The breakfast received mixed reviews, with a majority finding it lacking, though some enjoyed the options available. Additionally, the presence of a non-functional elevator was mentioned, causing inconvenience for those on higher floors.
AI-generated from customer reviews
Location9 out of 10
Room Size8.5 out of 10
Cleanliness8 out of 10
Service2.5 out of 10
Breakfast2.5 out of 10
Noise Level2 out of 10
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All reviews

10
Wonderful
Amy, Jul 2016
Pros (+) The rooms are large and you don't feel like a sardine once everyone/everything is brought inside. They are really clean and nicely located. Everyone is really nice and helpful. The breakfast wasn't the greatest, but the Atrium next door is delicious and cheap! We will definitely stay again!
Cons (-) The breakfast wasn't very good. The biscuits were hard and eggs were dry. I wish they would have offered water in the breakfast room as well. Other than this everything was perfect. We just ate at the Atrium for breakfast
9.7
Wonderful
Anonymous, Apr 2016
Pros (+) Super clean. Close to everything. Friendly staff.
Cons (-) Wifi is terrible, but that's not that important. I mean, come on! It's a vacation!
9.4
Wonderful
Anonymous, Jan 2016
Pros (+) We were a young family with two small children and this was our first vacation. The room was clean and neat when we arrived. Staff was courteous and welcoming. Breakfast was a huge hit with our 3 year old:waffles, juice, eggs and sausage.
Cons (-) I did not like being in an adjoining room and the breakfast area was on the 4th floor.
9.4
Wonderful
Anonymous, Sep 2015
Pros (+) Room was nicely furnished and clean. Bed was SUPER comfortable ! Free breakfast was good. Staff was courteous.
Cons (-) Jacuzzi tub motor was very weak.
10
Wonderful
Anonymous, Sep 2015
Pros (+) location every thing was great we will be back soon family and friends will be coming there soon as well were telling every one how great every thing is.
Cons (-) ants and you took of them thank you.
8.0
Very good
daddysto, Aug 2015
Pros (+) Very close to everything in Gatlinburg.

Location

440 Parkway, Gatlinburg, TN 37738

What's nearby

  • Ripley's Aquarium of the Smokies305 m
  • Guinness World Records Museum0.5 km
  • Treasure Quest Miniature Golf0.6 km
  • World of Illusions0.6 km
  • First Methodist Church0.8 km
  • Gatlinburg Sky Lift0.8 km
  • Gatlinburg Space Needle and Family Fun Center0.9 km
  • Ole Smoky Distillery0.9 km
  • Gatlinburg Convention Center1 km
  • Ober Gatlinburg1.2 km
  • Gatlinburg Farmers Market1.3 km
  • Sugarland Cellars Winery1.5 km

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Crossroads Inn & Suites

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Crossroads Inn & Suites

  • How long should you stay at Crossroads Inn & Suites? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Crossroads Inn & Suites

  • Where is Crossroads Inn & Suites located?

    Crossroads Inn & Suites is located at 440 Parkway, 0.2 km from the centre of Gatlinburg. Ripley's Aquarium of the Smokies is the closest landmark to Crossroads Inn & Suites.

  • When is check-in time and check-out time at Crossroads Inn & Suites?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at Crossroads Inn & Suites.

  • Does Crossroads Inn & Suites offer free Wi-Fi?

    Yes, Crossroads Inn & Suites offers free Wi-Fi.

  • Does Crossroads Inn & Suites offer free parking?

    Yes, Crossroads Inn & Suites offers free parking.

  • How far is Crossroads Inn & Suites from the airport?

    Crossroads Inn & Suites is 44.4 km from Knoxville McGhee Tyson. Crossroads Inn & Suites is 93.2 km from Asheville Regional.

  • Does Crossroads Inn & Suites have a pool?

    Yes, Crossroads Inn & Suites has a pool on-site.

  • How does KAYAK find such great Crossroads Inn & Suites hotel deals?

    KAYAK scours the web for all room deals available at Crossroads Inn & Suites in Gatlinburg and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crossroads Inn & Suites and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crossroads Inn & Suites.

See more FAQs

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Good to know

Value for money

8.6

Distance to downtown

0.2 km

Nearest Airport

Knoxville McGhee Tyson

Distance to airport

44.4 km