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Hotels near Helena airport

Hotels near Helena airport

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Helena (HLN) - Helena, MT, United States
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Best hotels near Helena airport

Cleanliness
9.6
Comfort
9.4
Facilities
9.1
Location
9.3
Overall
9.1
Overall 9.3 Excellent
Based on 133 reviews
Cleanliness
9.6
Comfort
9.4
Facilities
9.1
Location
9.3
Overall
9.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.7
Comfort
9.6
Location
9.4
Services
9.7
Staff
9.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
9.6
Comfort
9.3
Location
9.3
Services
9.3
Staff
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.7
Overall
10.0
Cleanliness
8.7
Comfort
8.4
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
8.9
Services
8.6
Staff
8.4

Excellent 9.0
Pros: It was in a great location, very close to the historic downtown area. Breakfast was good, but some of the hot food was not hot. Clerks were super nice and helpful.
Cons: There was a good bit of noise on the first floor, from other guests talking and closing their doors.
Excellent 9.0
Pros: The hotel is in a great location. I was impressed by how nicely decorated the lobby and rooms are. The staff were wonderful.
Cons: The bathroom was small.
Excellent 10.0
Pros: It was good--not great but adequate. The staff was friendly and wore masks.
Cons: More variety.
Okay 5.0
Pros: Quite
Cons: Parking
Excellent 10.0
Pros: Location easy walking to restaurants and Carroll College. If you don't have a rent a car the shuttle is worth it's weight in Gold Helena has very limited taxi services.
Good 7.0
Pros: It’s a wonderful location in Helena, so much area to walk around in. Had the carousel and kids museum been opened it would have been absolutely amazing. Rooms were big, a little pricey but not awful by any means. The restaurant and bar attached was amazing. The staff there was incredible!
Cons: Our room did have some dust in places which was a little gross. My biggest gripe would be that their breakfast ends at 9am! To me that’s incredibly early and we weren’t given any options around town for breakfast. So I fed my kiddo goldfish until we found another spot.
Excellent 10.0
Pros: Excellent service. Excellent location.
Good 7.0
Pros: Location Breakfast buffet Airport shuttle
Cons: Slow draining shower, easily overflows.
Excellent 10.0
Pros: Location Breakfast
Cons: Nothing
Excellent 8.0
Cons: The lack of outside maintenance, the parking lot was not plowed for snow which I had to walk across as snow filled the tops of my shoes. The only thing I saw was just one poor guy trying to clear the back entrance with two snow shovels side by side.
Excellent 10.0
Pros: Friendly staff, knowledgeable about local area. They smile... Breakfast area is warm and inviting. I love this place.
Excellent 8.0
Pros: It's a beautiful hotel, with really good beds and a wonderful shower. An amazing breakfast is included. All staff seemed very happy and very personable.
Cons: We were in a "patio room". The patio is concrete on the lower level without trees, garden, etc (at least in fall/winter), in other words kind of like looking at a concrete wall. No view at all. Also cigarette smoke drifted into the room from somewhere.
Excellent 10.0
Pros: Staff very helpful / Bathroom sparkling clean / Room was clean and inviting / HOTEL WAS FULL BUT WE DID NOT HEAR ANY NOISE from the rooms on either side of our room NOR THE POOL WHICH OUR ROOM OVERLOOKED!! LOVE LOVE LOVED THE HOT BREAKFAST & WARM COOKIES
Excellent 9.0
Pros: Friendly staff, cookies at the counter were a nice touch, roomy, and excellent breakfast.
Cons: Parking was free but a bit challenging to get to.
Excellent 10.0
Pros: Location and cleanliness.
Cons: No.
Excellent 8.0
Pros: The rooms had a good bed, good WI-FI and a shower with good water pressure. Also, the Town Center where the hotel was located was lovely. The dining facility and bar next door were excellent.
Cons: There was nothing we did not like about the hotel.
Excellent 10.0
Pros: I liked it all, very nice hotel!
Cons: No
Best Western Premier Helena Great Northern Hotel - Helena
Rated #1
9.3
Excellent 9.3
Based on 133 reviews
Details
Reviews
C$ 261

Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Food
10.0
Location
8.9
Overall 9.1 Excellent
Based on 64 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Food
10.0
Location
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Food
10.0
Location
10.0
Cleanliness
9.2
Comfort
8.9
Location
8.8
Services
8.9
Staff
9.3
Cleanliness
8.9
Comfort
9.1
Location
9.1
Services
9.5
Staff
9.8
Cleanliness
9.2
Comfort
9.2
Location
6.7
Services
9.2
Staff
7.5
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
8.8
Comfort
8.8
Location
8.3
Services
9.2
Staff
9.2

Excellent 10.0
Cons: I didn’t like that when I got there to check in my room wasn’t ready
Excellent 9.0
Pros: Very clean and great bed!
Excellent 10.0
Pros: Hotel was beautiful 😍
Excellent 10.0
Pros: The pool area is awesome for parents who want to relax in hot tub while kids play in safe splash area that¿s kid proof and gated
Cons: No
Excellent 10.0
Pros: Everythjnt
Cons: They overcharged my card..... double charged it and took along time to resolve the issue...
Excellent 10.0
Pros: Large clean room with full kitchen. Very comfortable bed
Cons: Could have been more attentive to freshening up the room during my 6-day stay
Excellent 10.0
Pros: Room space
Okay 5.0
Cons: Room was not ready at 3 when I was told it would be.
Excellent 10.0
Pros: Great hotel! Have stayed here several times, never disappoints!
Cons: Nothing.
Excellent 10.0
Excellent 10.0
Pros: All was great.
Cons: No
Excellent 10.0
Pros: Love the lay out of room.
Cons: Breakfast was lacking
Good 6.0
Pros: The pool area was very clean and at a perfect temperature. The breakfast offered many choices.
Cons: The bed was really uncomfortable which is surprising for this hotel chain. Wish the housekeeper would've left more toiletries because ours were lost at airport.
Residence Inn by Marriott Helena - Helena
Rated #2
9.1
Excellent 9.1
Based on 64 reviews
Details
Reviews
C$ 266

Cleanliness
9.3
Comfort
9.1
Facilities
10.0
Location
9.3
Overall
10.0
Overall 8.8 Excellent
Based on 127 reviews
Cleanliness
9.3
Comfort
9.1
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
9.0
Comfort
8.8
Location
9.0
Services
8.6
Staff
8.9
Cleanliness
9.2
Comfort
9.3
Location
9.5
Services
8.9
Staff
9.2
Cleanliness
9.3
Comfort
8.5
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
9.9
Comfort
9.5
Location
9.5
Services
9.3
Staff
9.3
Cleanliness
9.6
Comfort
9.2
Location
9.6
Services
9.0
Staff
8.9

Excellent 10.0
Pros: Staff was great! Front desk clerk very helpful and porter gave us a ride and promptly picked us up after a concert!
Cons: Restaurant wasn't open due to covid, so that was a bum deal. Next time!
Excellent 10.0
Pros: Staff was incredibly friendly and helpful. Great breakfast offerings.
Excellent 10.0
Pros: Everything
Cons: Bathtub is a little small but that’s okay
Excellent 8.0
Pros: All staff very respectful and nice to family
Cons: Finding price tags from close in our bed. Which tells me house keeping do not strip beds after each stay to totally clean room
Excellent 10.0
Pros: The employees are so nice and polite.
Cons: Nothing bad
Excellent 10.0
Pros: Easy to find. Good downtown location
Excellent 8.0
Cons: Parking was limited.
Excellent 10.0
Pros: The desk staff recognized me from previous visits...they are always extremely helpful!
Cons: My room was not cleaned by 2 p.m. and when I saw the housekeeping staff, she asked if I needed anything. I would've like my room cleaned, but just asked for clean towels as I wanted to spend time in the room.
Poor 1.0
Pros: The staff was very friendly and the room was clean.
Cons: Horrible breakfast!The selection was very limited and we didn't even get everything we ordered. The blueberry pancakes came without blueberries, my waffles with whipped cream/berries came without whipped cream. NOT worth the 25 dollars. No free coffee!
Excellent 10.0
Pros: The Holiday Inn Helena was much more than I expected. The young man who checked us in was extremely courteous and friendly. The cleanliness was exceptional, the bed was very comfortable, best part was the pillow, the food was very good. Will stay again.
DoubleTree by Hilton Helena Downtown - Helena
Rated #3
8.8
Excellent 8.8
Based on 127 reviews
Details
Reviews
C$ 312

Cleanliness
9.1
Comfort
9.1
Facilities
9.3
Location
8.9
Overall
9.5
Overall 8.7 Excellent
Based on 148 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
9.3
Location
8.9
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Facilities
8.6
Location
10.0
Overall
8.6
Cleanliness
9.2
Comfort
9.4
Location
8.9
Services
8.8
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
9.2
Location
9.0
Services
9.2
Staff
9.5
Cleanliness
9.0
Comfort
8.8
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.7
Comfort
8.2
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
9.5
Comfort
8.9
Location
8.6
Services
8.6
Staff
8.8

Good 7.0
Pros: The hotel was wonderful and the staff very helpful. We liked the central location and that all shops and stores are very close by. (Super 1 supermarket is diagonal across the parking lot from the hotel!)
Cons: I wish I didn't have any negative comments to add, but I cannot give an outstanding rating overall because our family and other guests were woken up at 3 AM by a fire alarm that turned out to be false. We found out later in the morning that this is a persistent problem at the hotel, with the fire alarm going off without being triggered by anything in particular. The staff was extremely helpful and apologetic about this and did the best that they could considering the circumstances. But our experience would have been tons better if management looked further into fixing this permanently so it won't happen again unless there is a real fire.
Excellent 9.0
Pros: I was so happy at how clean the room was. We did find a previous guests child's small toy under the bed when looking for a shoe of ours, but that's not a big deal. Its mostly if there were stains in the bed we cared more about. I was very satisfied that the beds were clean and the linens were as well. No stains and no nasty surprises. what a relief.
Cons: I was bummed that we missed the breakfast by 30 minutes. Its from 6 to 9 and we were'nt ready for the day until a little after 9. There wasn't even cereal or a scone to have with coffee after the bigger breakfast items were put away. My kids were looking forward to pancakes. I wish they would have been at least open until 10. seems a little more reasonable. As check out is at 11 and it gives you some time to enjoy the morning and not rush. But oh well. We missed out. Guess you got to get up early and go go go. Also, I was questioned about our towel use. I needed more towels as there only 4 in the room and there were 5 of us. 3 being children. like they were keeping a tally on how many we used? The pool was tiny and only open at night. Kids had to wait. We ate dinner and by the time we were done eating, it was late and kids were too tired to go in. Seems like you have to relax around the hotel's schedule and cant go at your own pace and be a guest. Would have liked things to be more available I guess? Just get up early to make it to breakfast and stay up late to swim in pool.
Excellent 8.0
Cons: Bed was comfy and room was nice and clean.
Okay 4.0
Pros: The location is convenient
Cons: We purchased the room for our son. We paid with our card in advance by stopping in and swiping our credit card. When our son arrived later, the desk clerk was very rude. And told our son he had to use his credit card. This meant we had to go back to the hotel later that evening and swipe our card again. We will be sure and check our credit card charges to ensure both credit cards weren’t charged. We’ve never run into this problem when paying for a hotel room for out of town visitors.
Excellent 9.0
Pros: Very nice, clean room.
Cons: Breakfast was ok.
Excellent 10.0
Pros: Before learning I would be taking this trip, I already had an online conference scheduled. My mom was traveling with me and, since the conference started at 6:30 am, I asked if there was a quite spot where I could join the conference. The staff went above and beyond to accommodate. It worked perfectly. The room and pool were also great!
Excellent 10.0
Pros: The breakfast was great and the staff and breakfast attendants were friendly and very helpful
Mediocre 2.0
Pros: the room was big
Cons: they gave us wrong room front desk lady as rude was unhelpful , when we asked she said do you want room or not , i have bad back needed room with jet tub as we requested but we didn't get it. . if it wasn't so late i would of left and looked new motel
Excellent 10.0
Pros: The beds were amazing and the staff very friendly and helpful.
Excellent 10.0
Pros: The staff was amazing and helpful. We loved they had the shuttle service to take you where ever you wanted to go.
Cons: It seemed our shampoo and lotion bottles were half used.
Excellent 10.0
Pros: The staff was very helpful.
Excellent 8.0
Pros: I stayed in a King suite and enjoyed the size of the room and the quality of the furnishings.
Cons: The room was loud. I could hear people talking out on the sidewalk and in the room next door.
Excellent 10.0
Pros: How clean it was. The staff was incredibly professional.
Cons: This is definitely NOT a fake review. This hotel exceeded my expectations. The staff was amazing! The breakfast is SO good.  Hotel employee were beyond friendly and sweet. If you are in the area and need a place to stay go to this hotel! SO HAPPY!
Excellent 9.0
Pros: very clean room
Excellent 10.0
Pros: the staff were very friendly and helpful.
Cons: not a dislike but, i've stayed here a few times and always end up in the same room. not bad just odd.
Excellent 10.0
Pros: The bed was and pillows were so comfortable!
Cons: No
Excellent 10.0
Pros: Roomy
Cons: No
Poor 1.0
Pros: (no maint person on site) carpet was very badly stained and looked really bad tv did not work finger prints in shower wall(looked likw whoever di
Cons: door wouldn't lock, we had to change all our plans because we couldn't leave our things in the room(no maint person on site) carpet was damaged and stained(looked really bad sickening really) TV did not work finger prints on shower wall(looked like mai
Excellent 10.0
Pros: The bed was super comfortable and the sheets were clean! Huge tv with a wide selection of channels. Loved the smell of the body lotion and shampoo/conditioner combo that was provided! Spacious rooms, super nice and helpful staff.
Cons: If you want to grab a bite to eat late at night, your best option is probably Burger King which is the only closeby establishment that’s open till late. But it’s an airport location, so it’s not the hotel’s fault but maybe something you might want to consider. Our shower drain wasn’t the best, water went down really slowly so i found myself standing in a pool of “dirty” water. No blinds on the windows and couldn’t pull the curtains in...it would’ve been nice to have the privacy.
Good 7.4
Pros: Great location with spacious rooms. Staff was friendly and helpful. Great breakfast staff Pet friendly.
Cons: Could hear quite a bit of noise. Some staff members were not well kept. Carpet had multiple dirty spots.
Comfort Suites Helena Airport - Helena
Rated #4
8.7
Excellent 8.7
Based on 148 reviews
Details
Reviews
C$ 210

Cleanliness
9.4
Comfort
9.2
Facilities
10.0
Location
9.1
Services
9.0
Overall 8.8 Excellent
Based on 64 reviews
Cleanliness
9.4
Comfort
9.2
Facilities
10.0
Location
9.1
Services
9.0
Cleanliness
9.3
Comfort
9.3
Location
9.0
Services
8.8
Staff
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
9.3
Comfort
9.1
Location
9.0
Services
9.1
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Location
9.2
Services
10.0
Staff
10.0
Cleanliness
9.5
Comfort
9.5
Location
9.5
Services
9.0
Staff
9.5
Cleanliness
9.5
Comfort
9.5
Location
9.0
Services
9.5
Staff
9.5

Excellent 8.0
Pros: Clean and friendly. Good location
Cons: Little pricey
Excellent 10.0
Pros: Breakfast was good. Staff was great. Very clean.
Excellent 10.0
Pros: Great
Cons: Nothing
Good 7.0
Pros: It was a pleasure to have healthy options for breakfast. I really enjoyed the egg white omelette and turkey sausage. I would have preferred to have dine-in options but understand the reasoning.
Cons: I would have liked to have a refrigerator and microwave in the room. I would have preferred breakfast seating options. I thought the price was too high compared to other hotels in Montana that were comparable.
Excellent 8.0
Pros: Staff was friendly and room was comfortable
Cons: The hot breakfast is terrible and their was a weird smell when you first enter the room. But this smell is consistent with many hotels
Good 7.0
Pros: Location
Cons: No fridge and we had to eat our breakfast in our room where there is only one chair at a desk and non for the second guest.
Excellent 8.0
Pros: The location was perfect for our purpose and the room was spacious. The staff was helpful and gave me a great area suggestion. The room was quiet and we had no problems.
Cons: Those little tiny coffee thingys are not meant for real men or real coffee drinkers. The mattress was not very comfortable for me nor my wife, but neither of us could I.D. what we didn't like about it.
Poor 1.0
Pros: The front desk clerk (a young man) was very polite and professional when we checked into the hotel.
Cons: Room was not as clean as it should have been. We had a noon checkout and do not disturb sign on our door. The maid woke us up at 8 a.m. The elderly lady behind the desk that said she was the hotel manager was extremely rude and unprofessional.
Excellent 9.0
Pros: Friendly, helpful staff.
Cons: Surprised at no refrigerator in our room. We kept insulin cool in the window, & let our ice packs re-freeze in our car overnight. Disappointing view to the west, even from the top floor we saw a brick wall of a closed retail big box store.
Excellent 10.0
Pros: Location and friendliness
Cons: We had to have our keys reset every time we left the roo.
Good 7.0
Pros: Breakfast
Cons: Parking was not great.
Holiday Inn Express & Suites Helena - Helena
Rated #5
8.8
Excellent 8.8
Based on 64 reviews
Details
Reviews
C$ 269

Cleanliness
8.8
Comfort
8.6
Facilities
8.5
Location
8.3
Overall
8.3
Overall 8.3 Excellent
Based on 168 reviews
Cleanliness
8.8
Comfort
8.6
Facilities
8.5
Location
8.3
Overall
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
9.3
Location
9.3
Overall
9.0
Cleanliness
8.9
Comfort
8.6
Location
8.3
Services
8.4
Staff
8.9
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
8.0
Overall
9.0
Cleanliness
8.7
Comfort
8.6
Location
8.4
Services
8.3
Staff
8.8
Cleanliness
8.5
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
8.4
Comfort
7.7
Facilities
6.0
Location
7.9
Overall
6.0
Cleanliness
8.8
Comfort
8.3
Location
8.3
Services
8.3
Staff
8.8

Excellent 9.0
Pros: Room was excellent, gym was clean. Continental. Breakfast was great.
Cons: Litter outside back door tha was unsightly.
Poor 1.0
Pros: It was great
Cons: The shower drain was plugged
Good 7.0
Cons: No handicap rooms available online so I asked at the front desk when checking in - they had plenty - so I got one but they charged me more for it - why ? Other Hampton’s I stayed at handicap rooms available online for same price.
Excellent 8.0
Pros: The pillows
Cons: More coffee in the room - restocked more regularly and fresh towels.
Excellent 10.0
Pros: The front desk clerks were fantastic and the room was super clean
Good 6.0
Pros: staff was great.
Cons: The room was the issue. had a strong sewer smell when I first checked into room in the bathroom. Figured might been not used in awhile. Next morning when I opened bathroom it was super strong again. Also no water pressure in shower.
Excellent 9.0
Pros: Nice and clean. Had a guest laundry facility which was a plus. Good location
Excellent 10.0
Pros: The hotel was located near every attraction, we wanted to see in Helena.The staff of Tiffany and Garrett saved my bacon. I left my wallet at their establishment. They called and the trip was saved. Great hotel and better people.
Okay 4.0
Pros: Location
Cons: We were not informed that this hotel was under construction. The pool was closed and the hotel was noisey. Sketchy staff and felt uncomfortable going to my car alone.
Excellent 9.0
Pros: Friendly staff. Clean spaces.
Cons: Internet was slow, and option to upgrade required additional charge.
Excellent 10.0
Pros: Very clean and quiet ... the doors on the rooms close quietly ... the hot breakfast was good ...
Excellent 10.0
Pros: The staff was friendly, the room was clean, and the complementary breakfast hit the spot.
Good 6.0
Cons: The bathroom fixtures need replacement in room 108.
Excellent 8.0
Pros: It had all the amenities I was looking for , clean and updated room , exercise room, a pool with hot tub and a good variety of food choices at the breakfast bar.
Cons: N/A
Excellent 10.0
Pros: They have done a ton of work on this hotel within the past year, and it needed it! Love the new features of the building. New HUGE TVs that actually use the HDMI cable. Nicely revamped breakfast area, and even the feel of catering to the guest is there
Cons: Was assigned a handicapped room when I didn't need one.. I could have changed rooms but realized I "really" didn't care to bother with it. Just beware if you are a tall person, the handicapped shower is low.
Excellent 9.0
Pros: Quietness, good breakfasts, friendly staff
Cons: Only one thing. The tap water was highly chlorinated as elsewhere in Helena. Recommend that you bring your own bottled water.
Good 6.0
Pros: A large clean room.
Cons: Just the location. Noisy traffic next to the casino.
Excellent 9.6
Pros: It was clean, staff was friendly
Cons: Pool was cold. Hot tub was cold.
Hampton Inn Helena - Helena
Rated #6
8.3
Excellent 8.3
Based on 168 reviews
Details
Reviews
C$ 243

Cleanliness
8.4
Comfort
8.5
Facilities
7.4
Location
8.6
Overall
7.9
Overall 8.2 Excellent
Based on 966 reviews
Cleanliness
8.4
Comfort
8.5
Facilities
7.4
Location
8.6
Overall
7.9
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
7.6
Comfort
8.0
Facilities
7.2
Location
8.0
Overall
7.8
Cleanliness
8.2
Comfort
8.5
Location
8.5
Services
8.0
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
9.0
Cleanliness
8.0
Comfort
9.0
Facilities
9.0
Location
8.0
Overall
9.0
Cleanliness
8.5
Comfort
8.6
Location
8.7
Services
8.1
Staff
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
4.0
Location
8.4
Overall
4.0
Cleanliness
8.3
Comfort
8.4
Facilities
7.0
Location
8.6
Overall
8.0
Cleanliness
8.2
Comfort
8.4
Location
8.7
Services
7.9
Staff
8.9

Good 7.0
Pros: Nice staff, comfy bed, nice breakfast though no place to eat it. Convenient location.
Cons: Filth and dust and water and construction equipment in the lobby. Lobby had a thick coating of dust on Everything. Sketchy guests all over. Bathroom old and a little beat up. Wish there was an elevator.
Excellent 8.0
Pros: Breakfast was good. All will be much better when remodeling of facility is completed.
Good 6.0
Pros: The room was spacious
Cons: Felt cluttered. In there defense some construction going on
Excellent 10.0
Pros: The Staff they are very friendly and polite.
Cons: They are remodeling the lobby of the Baymont, yet I understand why the winds in Montana are a Grizzly Bear at times ¿¿
Mediocre 2.0
Pros: The staff was friendly and accommodating.
Cons: The hotel was dirty, there were rips and stains on the bedding and rips in the curtain. Parking was limited. And for the fist hour in the morning, there was no hot water for the shower.
Excellent 9.0
Pros: The staff is exceptional Rooms comfortable Breakfasts was great
Cons: There should be senior rooms with lower beds. Most seniors have trouble with a bed that high.
Good 7.0
Pros: Room was clean and quiet, pet friendly area and rooms and hot breakfast provided. Lots of facilities around the location for groceries or food.
Cons: The motel is obviously older and could use some updating (the lobby was being worked on just for that I imagine) . Beds a bit too soft and room could also use some paint entire work etc. Breakfast was prepared and offered to meet COVID standards (appreciate it) but ooohhhh- so much salt in eggs! I think the cook dropped the salt shaker into the batch!
Good 6.0
Pros: Location was great.
Cons: Poor Internet. King size bed but only one night stand. No plug ins for devices on one side of bed. Smallest pancakes.
Excellent 8.0
Pros: The room was comfortable and clean, the staff was very helpful and provided a good breakfast in spite of limited space and ongoing renovations/construction. Also the wifi was strong.
Cons: For those of us over 70 with bags, and elevator would have been helpful, Though the desk lady did offer to provide help. The only issue I have is the advertised size of the room. It was advertised as 550 sq ft. It was actually 336 sq ft, including closets and bathroom. This is a decent sized room and nothing to be ashamed of. I passed this same 'mistake' off as an error at another Baymont hotel, but since it happened a second time, I decided to mention it. Misrepresenting the room leaves a bad taste in the customer's mouth even if the room was good!
Good 7.0
Pros: Location and convenience to everything
Cons: The breakfast wasn't good. Out of 3 days we tried it once and then never again. Dogs barking in the rooms. Floors could have been cleaner
Poor 1.0
Pros: Nothing
Cons: It was disgusting dirty unsanitary. Hair in the beds blood and stains on mattress protectors food in fridges pee on bathroom floor. It saiid under constriction but the week I was there no work was being done. Pool had missing chunks of tiles all over.
Excellent 10.0
Pros: The location
Mediocre 3.0
Pros: Price. Employees were nice
Cons: It was supposed to be non smoking but was very clearly not as it smelled of cover up scents. Many noises late from other tenants, dripping faucet. Seemed people lived there. Pillows were smelly and poor. I did ask for clean pillows and attendant got some.
Good 7.0
Pros: The staff was attentive to restocking our room while we were there for our extended work stay. Price was good.
Cons: They did not plow the sidewalk or parking lot even after 4 in of snow which made it hard to get our vehicle out and hard to walk on the sidewalk.
Excellent 8.0
Pros: The pool & hot tub was wonderful I liked that they were pet friendly
Cons: It had sort of a musty smell
Excellent 10.0
Pros: The staff was great and treated me like an important customer.
Cons: Nothing bad to say.
Excellent 10.0
Pros: The staff is very accommodating.
Cons: No
Excellent 8.2
Cons: Traveled during the #MaskHysteria of the #Plandemic and the staff at the Baymont handled it about as well as they could have. Well done!!
Good 6.0
Pros: Very friendly staff, very accommodating
Cons: We had guest above us that woke us up every morning at 3:00. Said something to staff, they just said sorry and that was it. It was hard on my husband who is recovering from radiation treatment.
Excellent 10.0
Pros: Easy access. Clean.
Cons: No
Excellent 10.0
Pros: Friendly staff. Comfortable room. Actually served a hot breakfast to us from behind the desk unlike other places that give a cellophane-wrapped muffin during this co-vid season. Food was good. Great value.
Cons: The location can be a bit awkward from one direction, but that's no big deal.
Excellent 9.0
Pros: Staff
Cons: Nope...great stay.
Excellent 10.0
Pros: Great hotel and great staff and close to a lot of choices for food.
Poor 1.0
Pros: Nothing. Bed was uncomfortable, staff was rude and didnt speak English. Door didnt shut all the way. And trouble checking in.
Cons: We tried to book the room another day and were kicked out of the room we were in and moved to a downgrade and paid more for it. No food of any kind and no ice at all.
Excellent 10.0
Pros: The staff is great. The price was even better.
Okay 5.0
Pros: Hot tub
Good 6.0
Pros: The pool was warm and the staff is exceptional.
Cons: The showers were like warm and the hot tub was out of service.
Mediocre 3.0
Pros: Staff was friendly
Cons: One way in and out of the parking lot. Mold on the ceiling above the shower. Super thin walls.
Excellent 9.2
Okay 4.0
Pros: breakfast & hot shower clean linens
Cons: creepy fresh off the boat sorts of people there that, to me, it seemed as though they're tons of homeless bums living there, squatting at that motel and there were also quite a bit of orientals living in rooms on 1st level of building. Untrustworthy.
Okay 4.0
Pros: Cost
Cons: Finding dirty underwear in the room. The vagrants trying to sit in the hotel lobby at the breakfast tables. Was not up to Wyndham reputation, was like a motel 6.
Okay 5.0
Pros: The room, although old and repaired many times, was pretty clean. The young man at checkin was very friendly and personable so a nice welcome.
Cons: The continental breakfast was ok. The pool was so busy with local folks (knew they were local because they had there cloths, coats, etc right by the chairs) that we actually didn’t stay in as long as we wanted. This is a 2 star at best.
Okay 4.0
Pros: Ok place to stay.
Good 6.0
Pros: None
Good 7.0
Pros: Comfortable bed
Cons: The restaurant bird bird down so there is no breakfast but the price was still the same
Good 7.0
Pros: Nice comfortable clean open space check in was fast.
Cons: No
Okay 5.0
Pros: Hot tub pool
Cons: One of the lady were rude that check me in
Good 7.0
Pros: Swimming pool and hot tub were great
Cons: Parking lot is really tiny and only has one way in and out. The bed was a little hard for my liking.
Okay 4.0
Pros: Staff was great and friendly
Cons: The room had a moldy old smell, when I took a shower I found the mold inn the shower, the shower curtain smelled like it was super old and nasty
Good 7.0
Pros: Friendly Staff. Clean.
Cons: The mattress was terrible. Very soft. We rolled into each other all night.
Good 7.0
Pros: The hotel was fine. The staff was okay. The hot tub was great as was the breakfast.
Cons: Unfortunately, while I was out during the day someone went through my medications and took some of my Ambien and some calcium that was in a plain medicine bottle.
Good 7.0
Pros: I liked having soup and a light snack available in the early evening. Also the breakfast was very good. The staff was very nice.
Cons: Shower was not clean and had hair on the walls. Floor tiles in bathroom were all cracked, the room was full of down and I am allergic, only two non down pillows could be found by the staff. The second night they did provide me with more pillows
Mediocre 2.0
Pros: One of the receptionists provided breakfast to one of the soccer players that had overslept and missed breakfast time. That was very kind of her.
Cons: The bathtub, sink and toilet were dirty. Rings of hard water stains; flushing water in the toilet was dark brown and there was an odor. I informed the receptionist; she was apologetic sharing we have a problem and you should have been informed ab
Excellent 9.7
Pros: Pool was the perfect temperature, hot breakfast was wonderful, very clean bathrooms, quick access to the interstate, friendly staff
Cons: The only suggestion I would make is to move the smoking area away from the front door/ parking lot. I had to pass through to get to my car and with all employees out smoking it was strong.
Okay 5.0
Pros: Beds were comfortable, and hotel was clean. Breakfast was decent.
Cons: I was upset because the hot tub was cold. When I contacted the front desk to ask if they can turn it up, she seemed to not believe me that it was not hot and told me it's set at 105 several times before she finally went to check it. It was broken.
Okay 5.0
Pros: Price
Mediocre 2.0
Cons: The facility was not that clean. The front desk manager also prepped the breakfast, using the same gloves from food to desk. There were 4 cleaning staff behind the counter, not trained so all had to wait for the one manager that went back and forth.
Excellent 9.7
Pros: Good breakfast! Highly recommend.
Cons: Lock wouldn't open but they upgraded me to a nicer room.
Okay 4.0
Pros: staff were nice breakfast pretty good this is the second time we have been here/went by the 2 1/2 star and been VERY disappointed so something really needs to be done so more people are not burned
Cons: DEFINITELY NOT 2 1/2 STAR! *QUITE OLD/NEEDS UPDATE*VERY CROWDED BREAKFAST ROOM *NOT AS CLEAN AS THERE WAS DEBRIS UNDER THE BED *VERY DISAPPOINTING/WANTED A NICE STAY WITH OUR KIDS & WE BOUGHT 2 ROOMS *AND THIS IS THE SECOND TIME WE BEEN BURNED HERE
Mediocre 2.0
Cons: Rooms dirty, staff was rude, all in all horrible experience
Poor 1.0
Pros: Nothing
Cons: Unmaintained pool, internet did not allow enough users to connect and then once finally connected it does not support secure connections, maintenance was severely lacking. No smoking signs in atleast 4 spots per room yet the place smells. Etc, etc, etc...
Excellent 10.0
Pros: Rooms were great and clean and beds comfortable Breakfast was amazing
Cons: Not a thing
Excellent 10.0
Pros: Clean, comfortable beds and good pillows, hot breakfast, pool, hot tub, responsive and friendly staff, dog friendly, can walk to get groceries or fast food...
Cons: Noisy neighbor, thin walls. Nothing that had to do with the hotel or the staff...
Mediocre 3.0
Pros: I liked the fact that there was a pool and hot tub it was really close to everywhere fast food,Albertsons, the staff was super friendly. Lovation was a.pluse
Cons: My room was not very clean,dust everywhere. There was an empty suger pack under the table,hair in my tub and the bathroom floor wasnt mopped at all.I stayed two days. The second day house keeping handed me towels at the door and walked away,I.wanted my ba
Good 7.7
Cons: In second room ceiling was scraped of texture in two different spots, gave a rundown appearance. Lack of available outlets, only one in same room.
Good 7.1
Pros: Included breakfast was satisfying with plenty of options
Cons: The AC was a little loud in the room, but not too bad.
Excellent 9.7
Pros: The size of the room was nice. I liked that there were two queen beds in our room. I like that you had breakfast. I appreciate the use of your ice machine. I was happy to see there was a swimming pool even though I didn't get to use it. Your pillows were very nice and comfortable. I like that you had a refrigerator in our room. The staff was friendly and helpful. I was happy to have a good air conditioner.
Cons: There was a heavy perfume smell suggesting that you're covering up something stinky. The bathroom fan was extremely noisy and it did not keep the mirror from fogging up during a shower. The entrance to the parking lot is too tight. A car would stop there to register and it would block access to the parking lot. You need to add another entrance to your parking lot. This was a problem several times.
Excellent 10.0
Pros: Very friendly service. Good location too. And a good job on breakfast!
Poor 1.0
Pros: There is nothing to like.
Good 6.5
Pros: The location is perfect, the rooms were semi clean, the staff were friendly, the atmosphere was overall nice.
Cons: The heater would work then not were. The locks on the outside of the building were either not locked or not there at all. This is the third time I've stayed there and they did nothing except to say Sorry. Really? If it is so much better now that they are Baymont, where is the customer service of offering some kind of discount of my troubles? At least Motel 6 had working heaters and was cheaper.
Good 7.1
Cons: There was no fridge in our room
Mediocre 3.7
Pros: The staff was very responsive & helpful. They made cookies evey afternoon & their front desk demeanor was top notch! They really belong in a better hotel!
Cons: The facility was kind of sketchy. Chair upholstery & coverlet in the room was stained, the carpeting in the hallways was gross, there was no elevator & our non-smoking room smelled of smoke. The parking lot had only one entry/exit. When Ifirst ran water for the shower/tub it came out rust colored.
Baymont by Wyndham Helena - Helena
Rated #7
8.2
Excellent 8.2
Based on 966 reviews
Details
Reviews
C$ 128

Cleanliness
8.8
Comfort
8.8
Facilities
8.0
Location
8.6
Overall
6.0
Overall 8.3 Excellent
Based on 74 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
8.0
Location
8.6
Overall
6.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
8.6
Comfort
8.5
Location
8.2
Services
8.2
Staff
8.3
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
8.0
Staff
10.0
Cleanliness
9.3
Comfort
9.3
Location
9.3
Services
9.0
Staff
9.1
Cleanliness
8.8
Comfort
8.6
Location
8.9
Services
8.6
Staff
8.6
Cleanliness
8.4
Comfort
8.1
Location
7.8
Services
7.5
Staff
9.1
Cleanliness
8.1
Comfort
7.8
Location
7.2
Services
8.1
Staff
9.4

Excellent 8.0
Pros: The room was as pictured and represented on the websites. It was reasonable in price. Good location, clean, large room with good bed.
Excellent 8.0
Pros: Staff was good, Room was clean, close to needed amenities.
Cons: The guest above who stormed around a lot especially at 5:12 in the morning.
Good 6.0
Pros: The breakfast was safely, and appealing handled. Food was delicious, especially considering that hotel breakfast has to be prepared without knowledge of when guests will arrive. The prompt suggested food review; but the room was spotless and the beds cozy. Staff is personable and kind.
Cons: I was disappointed that three of the amenities didn't work. I'm sure it's coming out of "the long cold winter" and they aren't up to speed yet. After informing the desk, it seems they may make some corrections soon.
Excellent 8.0
Pros: good price, good room
Cons: entry way door did not work, re insulating the entry way and insulation stacked next to the check in desk. A little effort could have been made to make it more presentable.
Okay 5.0
Pros: ...
Cons: Building is dated. Parking is horrible. Price was ridiculous for what it was. Would have rather spent a couple bucks more and gone down the road.
Excellent 9.0
Pros: The staff was outstanding. Exercised all COVID protocols cheerfully and professionally. I was pleased with how seriously they followed Oublic Health’s rules.
Excellent 8.0
Pros: Clean, good breakfast, pool was warm enough
Cons: Hot tub jets broken
Excellent 9.0
Pros: Clean, comfortable, pretty good breakfast.
Excellent 10.0
Pros: Clean and good condition hotel
Cons: Nothing
Excellent 10.0
Cons: Closure of pool due to Covid19
Excellent 8.0
Pros: It was clean and neat. The lobby smelled like maple syrup, which I happen to dislike. Not that big a deal. Husband loved the breakfast.
Cons: Nope.
Excellent 9.0
Pros: The hotel was very clean and the room was nice. Overall good experience.
Cons: The price was high for 2.5*
Poor 1.0
Pros: Marriott Brand
Cons: Firstly, let me say I'm a frequent flyer of all Marriott products and long term rewards member. So, I was very shocked to have the experiences I had at Fairfield Helena. Dirty room, broken toilet, broken fridge, moldy ice bucket... all I need to say
Excellent 8.0
Pros: Clean, nice rooms, courteous service.
Cons: Fix the fire alarm so we don't get waken up at 2:00 am!
Fairfield Inn and Suites by Marriott Helena - Helena
Rated #8
8.3
Excellent 8.3
Based on 74 reviews
Details
Reviews
C$ 210

Cleanliness
8.4
Comfort
8.2
Facilities
8.0
Location
8.3
Overall
7.5
Overall 8.1 Excellent
Based on 274 reviews
Cleanliness
8.4
Comfort
8.2
Facilities
8.0
Location
8.3
Overall
7.5
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
8.0
Staff
6.0
Cleanliness
8.4
Comfort
8.1
Location
8.6
Services
8.1
Staff
9.2
Cleanliness
8.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.3
Comfort
8.2
Location
8.2
Services
8.1
Staff
9.0
Cleanliness
8.9
Comfort
8.3
Location
8.8
Services
8.1
Staff
9.6
Cleanliness
8.2
Comfort
8.2
Facilities
8.0
Location
8.1
Overall
6.6
Cleanliness
8.6
Comfort
8.2
Location
8.5
Services
8.1
Staff
9.0

Mediocre 3.0
Pros: Hotel was noisy, did not sleep well. AC unit also sounded like a jet plane. Breakfast was great.
Excellent 8.0
Pros: Breakfast was very good. It was hot & made to order. Also, the room was very quiet even tho it was on a busy road.
Cons: The room was nice, but very small. Not a lot of room tomove around. I had planned on bringing my dog - but I ended up not. Thank goodness I didn't, as getting around her in such a small room would have been challenging.
Excellent 10.0
Pros: The breakfast was very good. It helped with my stay and transition to Home in Helena. The room was quiet a nice space for my pups myself. The desk managers very nice good customer service. The breakfast cook very nice excellent food. I would definitely recommend to others.
Cons: No complaint
Okay 5.0
Pros: Breakfast was great. Staff was great. Facility is run down and room floors were dirty.
Cons: Clean and upgrade.
Excellent 8.0
Pros: Staff were very friendly
Cons: Carpets were pretty gross rooms were clean otherwise
Excellent 10.0
Pros: They have a fresh made-to-order breakfast with eggs, hash browns, pancakes, meat, toast, juice and coffee. very nice.
Cons: Slow clogged shower drain.
Okay 5.0
Pros: Price
Cons: Many people were not wearing masks indoors.
Excellent 10.0
Pros: Check in process was quick and easy. When I received my room keys, I also was given 2 sanitizing wipes which was nice. The bed was comfy and no noisy neighbors either.
Cons: When I was checking out, there were 2 employees standing at the front desk. The lady was working on something but the gentlemen wasn't and kind of ignored me. It wasn't that big of a deal but kind of bizarre.
Excellent 8.0
Pros: Staff was wonderful. Also the breakfast was very good
Cons: Room didn¿t heat as well as I would have liked.
Excellent 10.0
Pros: Easy to get too very clean. Comfy beds & pillows
Cons: No
Poor 1.0
Pros: Nothing
Cons: Very noisy. Was next to lobby. People talking late night. Something banged the wall and woke us up. Large motor running outside of the window. Shower had a shade that didn’t cover the clear window with a picnic bench located so there was no privacy
Good 7.0
Pros: The staff was friendly for the most part.
Cons: Room Wasn’t as clean as it could have been.
Okay 4.0
Pros: Close to where we wanted to br
Cons: Room keys kept Deactivating even when they weren’t around credit cards or cell phones five times, room was not very clean, the sanitizing expected in the eating facility was not maintained at all, hashbrowns were fried in rancid grease,
Excellent 10.0
Pros: Friendly, accommodating staff. No issues at all.?
Cons: I think the carpets could be updated in the room
Excellent 10.0
Pros: Cook to order breakfast
Cons: None
Excellent 9.0
Pros: Friendly staff, nice rooms, great location.
Excellent 9.4
Pros: Excellent service.
Cons: The omelet that the morning chef presented was not an omelet. Everything else was good
Days Inn by Wyndham Helena - Helena
Rated #9
8.1
Excellent 8.1
Based on 274 reviews
Details
Reviews
C$ 138

Cleanliness
8.7
Comfort
8.8
Facilities
7.6
Location
8.6
Overall
7.2
Overall 8.0 Excellent
Based on 77 reviews
Cleanliness
8.7
Comfort
8.8
Facilities
7.6
Location
8.6
Overall
7.2
Cleanliness
8.3
Comfort
8.3
Location
8.3
Services
7.9
Staff
8.1
Cleanliness
8.0
Comfort
4.0
Facilities
6.0
Location
4.0
Overall
4.0
Cleanliness
9.0
Comfort
9.4
Location
8.8
Services
8.8
Staff
9.0
Cleanliness
9.5
Comfort
8.5
Facilities
9.0
Location
9.5
Overall
9.0
Cleanliness
7.7
Comfort
8.7
Facilities
7.0
Location
8.4
Overall
7.0
Cleanliness
9.1
Comfort
8.4
Location
9.1
Services
9.4
Staff
9.1

Excellent 9.0
Pros: The hotel staff placed us into a new room and the rest of our stay was wonderful. The staff went out of their way to make sure our stay was great.
Cons: Our first room was very noisy.
Good 7.0
Pros: Comfy bed
Cons: Dinner was ok
Excellent 10.0
Pros: Staff was very friendly and helpful.
Excellent 10.0
Pros: We liked the fact that it had a restaurant, room service and bar/lounge. Made it convenient for meals while we were there!
Cons: Thought the room would have been somewhat bigger and that it had more room so we could unpack more of our things instead of having to leave it in our bags
Excellent 10.0
Pros: Very convenient that it had a restaurant and room service at the location. Staff was very pleasant and helpful.
Cons: Thought the room would have been a little larger then what it was.
Good 6.0
Pros: Lobby/food/bar area good for getting some work done
Cons: Bed was uncomfortable, had obviously not been turned, cheap little coffee maker in room, small bathroom, no complementary water in room
Excellent 10.0
Pros: the room,fire place,bed. the stairway upto the room was beautiful
Cons: that they told us we could do breakfast and when we went to go they were not serving it was only 9
Okay 5.0
Pros: Na
Cons: The room was dirty. The bathroom had hair in the tub and on the floor the toilet was dirty the sink and counter was dirty and the floor had not been vacuumed
Excellent 10.0
Pros: It was clean, comfortable and convenient but mostly the staff made it great! They were all just so friendly and welcoming!
Cons: Nothing
Good 6.0
Pros: The restaurant and bar were open until 11-12 at night. That was perfect because I needed a meal and didn’t want fast foods.
Excellent 10.0
Pros: Comfortable bed and lots of plug ins for device charging. Great shower head.
Cons: Shower did not drain well.
Excellent 10.0
Pros: This hotel is always immaculate and the staff could not be nicer. Our experience is always outstanding here.
Excellent 9.0
Pros: The cleanliness of the room and the friendly staff were my favorite parts. There was a lovely bar area in the lobby with a fireplace that we really enjoyed.
Cons: I really didn't like that we had to pay $10.95 for the breakfast buffet every day. Most hotels I stay at have a complimentary breakfast and I feel like, with how nice this hotel was, a complimentary breakfast should have been included with our stay.
Okay 5.0
Pros: Close to the airport, easy check in.
Cons: The door closest to my room opened to let you in, but then did not open to let you out, so you had to search for another door. The heater was loud and the temperature would not change above 63, so it was cold.
Excellent 10.0
Pros: Big room and fireplace
Cons: Paper thin walls could here everything in the next room
Mediocre 3.0
Pros: Staff was very nice
Cons: Checked in at 11pm and due to lack of rooms was upgraded to king suite. Appreciated, but there were 3 of us and needed 2 beds. Sofa bed had bad urine smell and shades would not open or close. Told staff night that night and next morning and nothing done.
Okay 4.0
Pros: beds were nice
Cons: the first room i was given was not made up and garbage everywhere. it was a little more outdated than i thought it should be
Excellent 9.1
Cons: Restaurant food was average.
Excellent 8.0
Pros: The size and layout of the room
Cons: Pool area was in a place where you had to walk through the conferences center to get there
Excellent 10.0
Pros: Large room and very comfortable bed!
Okay 5.0
Pros: A field to let the dogs run
Cons: No internet service in our room or the lobby, non-refundable pet deposit and no breakfast included
Poor 1.0
Pros: The lobby and the restaurant were up to the expectations of a 3-4 star hotel. It was beautiful and spacious, the staircase was impressive.
Cons: We stayed 3 nights and the maids never checked or cleaned our rooms the first or second nights. I requested clean towels from the front desk, they did NOT have towels to give me! It wasn't until the 3rd night stay that our room was cleaned
Excellent 9.0
Pros: Very nice, bar, restaurant, convenience store all in the building. Clean and nice room
Good 7.0
Pros: The hotel was very clean. The beds were comfortable. The staff at front desk was pleasant and offered to move us to a different room without me asking when I told her the temperature was 58 degrees when we walked in.
Cons: Our room was at 58 degrees when we entered. Brrrrrrr. It was hard to get the temp just right thru the night. It was either too cold or too hot and the air unit was a little loud The room also smelled like someone had smoked a few cigarettes in there.
Mediocre 3.0
Pros: The lobby is updated
Cons: The first room had pee on the seat. The second room had yet to be cleaned at all. The third room had someone else's dirty sock under the desk. The outdoor pool was closed in July on a 90 degree day. The hotel is old and in need of updating.
Excellent 10.0
Pros: The hotel has undergone recent upgrades.
Cons: It was a hike to my room from check in.
Good 7.7
Pros: The hotel is undergoing a remodel and I've stayed both in the old rooms and the new on recent trips and both are great. The BIG, BIG improvement was to the lounge. It's a great space now as opposed to the old seedy, bar atmosphere.
Cons: The bar and restaurant staff are seriously lacking. The only one who really seemed to have a handle on it was the manager. The rest of the staff seemed either MIA, slow or under trained.
Okay 5.4
Pros: It had a beautiful entry and nice bar/lounge area.
Cons: There is not contenintal breakfast, and the breakfast menu they do have is well over priced.
Delta Hotels by Marriott Helena Colonial - Helena
Rated #10
8.0
Excellent 8.0
Based on 77 reviews
Details
Reviews
C$ 291

Cleanliness
8.3
Comfort
8.5
Facilities
6.6
Location
8.1
Overall
9.0
Overall 7.9 Good
Based on 108 reviews
Cleanliness
8.3
Comfort
8.5
Facilities
6.6
Location
8.1
Overall
9.0
Cleanliness
8.8
Comfort
8.4
Location
7.5
Services
8.4
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.4
Comfort
8.5
Location
8.5
Services
8.2
Staff
8.3
Cleanliness
7.1
Comfort
7.4
Facilities
2.0
Location
7.0
Services
7.5
Cleanliness
8.3
Comfort
8.7
Facilities
8.0
Location
7.9
Overall
8.0
Cleanliness
8.7
Comfort
9.0
Location
9.0
Services
8.5
Staff
8.8

Excellent 9.0
Cons: Facility is under construction/renovation, others, great room, no complaints.
Good 7.0
Pros: Brandon moved us to another room and it was clean. Brandon was very concerned and made it good in finding us a clean room
Cons: The first room we had was not cleaned and trash everywhere. Ice room trash was stacked full
Mediocre 3.0
Pros: The room itself was ok and mostly clean. Staff was friendly.
Cons: It was basically a construction zone. All Public areas are under construction and dirty in the inside and outside. Had no towels in the room. We got the information that there was „breakfast in a bag“ until 9:30am. When we went to the breakfast room we couldn’t find any bags and no staff was around so we just left without it.
Excellent 8.0
Pros: The room was very clean and nice. We had a King sized bed and was everything that we needed.
Cons: The lobby was under construction which was okay, but the staff were out smoking at the front of the hotel often. Several times I saw them out there. Also, when we went to check out no one came out to the desk. There was no bell or anything to notify anyon
Excellent 10.0
Pros: Comfortable beds!
Good 7.0
Pros: Great price and an effort to provide a bagged breakfast
Cons: Exterior could be cleaner
Good 7.0
Pros: The price was right
Good 6.0
Pros: The location being close to shopping and the places that we needed to visit during our stay in Helena.
Cons: The property was visibly an older building and in need of TLC. The entry doors and walls. Also the room needed attention with broken tile in bathroom and carpet had tears in the room. The rundown vehicle and trailer with shopping cart in parking lot.
Good 7.0
Pros: Room service.
Cons: Some of the staff caused billing issues that need resolved.
Excellent 9.0
Pros: The room itself. Sheets were very nice ,soft not the type that is stiff and hard.
Cons: Pool was closed
Okay 5.0
Cons: dogs barking in the hotel was odd. TV/cable was a strange setup that generally didn't work.
Excellent 10.0
Pros: Clean rooms and staff very friendly
Excellent 9.0
Pros: Very comfortable room with all the amenities and and pleasant staff. They provided what they promised including a business center and fitness center that were open and a breakfast bag when regular meals could not be served.
Cons: no
Good 7.0
Pros: Close to location of dentist
Poor 1.0
Cons: 1 Queen bed for 2 Adults is not at all acceptable & we had to pay extra to change to a king
Excellent 8.0
Pros: The room was clean and roomy!
Cons: The hotel is pretty dated in the lobby and common areas.
Good 6.0
Pros: Convenient location. Room air conditioner worked well in record high temps.
Cons: Continental breakfast was very disappointing. Imitation eggs, driest biscuits, breads, and muffins I've ever had. Coffee, yogurt, and waffle maker were the only thing I found satisfying. Third floor hallway was not air conditioned in 100 degree weather.
Excellent 10.0
Pros: The Quality Inn was a great place to stay! Friendly staff that really went above and beyond! I will gladly stay again!
Mediocre 3.0
Pros: The room was quite.
Cons: Hair is the bathtub toilet, and counter. Floors where dirty, the trash cans had garbage in them. The breakfast was poor and the food still frozen in the slow cooker.
Good 7.0
Pros: Free breakfast and coffee
Cons: THE TRAIN NOISE!
Excellent 10.0
Pros: Quiet, easy access
Cons: The bed was not very comfortable
Okay 4.6
Pros: Big rooms, nice pillows.
Cons: Hard beds that were old, and breakfast was terrible, I had the biscuits and gravy, the biscuits were old and cold. And then I tried making waffles. They smelled great. But they tasted sour.. I then poured a little batter on a spoon and it confirmed it. It must have been made days ago. GROSS
Quality Inn Helena - Helena
Rated #11
7.9
Good 7.9
Based on 108 reviews
Details
Reviews
C$ 115

Cleanliness
8.1
Comfort
8.1
Facilities
8.2
Location
8.5
Overall
8.2
Overall 7.5 Good
Based on 313 reviews
Cleanliness
8.1
Comfort
8.1
Facilities
8.2
Location
8.5
Overall
8.2
Cleanliness
6.6
Comfort
7.3
Facilities
6.6
Location
7.3
Overall
7.0
Cleanliness
7.9
Comfort
8.0
Location
8.5
Services
7.9
Staff
8.3
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
8.0
Cleanliness
8.2
Comfort
8.3
Location
8.8
Services
7.9
Staff
8.3
Cleanliness
6.7
Comfort
6.7
Facilities
8.0
Location
7.0
Services
6.2
Cleanliness
8.9
Comfort
8.9
Facilities
10.0
Location
8.5
Overall
10.0
Cleanliness
8.6
Comfort
8.8
Location
8.4
Services
8.6
Staff
8.4

Excellent 8.0
Pros: Ok Place just a normal hotel
Cons: When we arrived to checking there were two employees behind the desk a lady and a older man. The Man was on the phone with someone booking as room and even though the lady started trying to help me check in the man stopped her and told her to wait as "he could not deal with it right now" So the lady and I stood there staring uncomfortably at each other for 10-15 minutes while he finished up with the caller.
Poor 1.0
Pros: Breakfast was handy before going to work. We would leave at 4:30 and one day it was available.
Cons: The recessed light falling out of the ceiling, could have killed one of us. The fire alarm going off at 2 in the morning. No fire just Very loud sound and strobe light. Abrupt wake up.
Excellent 9.0
Pros: Enjoyed my stay
Good 7.0
Pros: Clean, comfortable, the location isn't great but it's ok.
Cons: The toilet keeps "falling apart." We keep having to open the lid and fix the handle.
Excellent 10.0
Pros: Joe was the main employee we dealt with and he was awesome.
Cons: The wifi was a little slow. Would have loved to have a smart TV so I could log in to my netflix.
Okay 4.0
Cons: It has done old mold and grime and bad shower heads in the bathroom
Excellent 10.0
Pros: Staff and bed
Cons: View it looked out over a roof and air conditioning units noise at times
Excellent 8.0
Pros: Nice room, pleasant personal, close to interstate, and easy to main road to get to shopping and downtown.
Excellent 10.0
Pros: Staff was extremely professional and friendly
Cons: No
Mediocre 2.0
Pros: After rough confrontation with front desk over owner's mask policy, manager did a great job of building report with me. Poor reviews are on owner. Them forcing the staff to enforce is unfair to employees. Will not stay here again because of ownership.
Cons: Hotel's COVID mask policy is overbearing, absurd, uncomfortable, and unwelcoming. Staff mandated to enforce EVERYWHERE on property. Issue is with owner's policy. Multiple stays in the area over last 12 months with zero issues until now.
Poor 1.0
Pros: Clean rooms.
Cons: I awoke to 8 bite marks from an insect on my arms and forehead. I went to the local wal mart and consulted the pharmacist who had informed me that the bites were more than likely bed bugs. I informed the hotel what the pharmacist had relayed to me.
Excellent 9.0
Pros: location and beds and cleanliness
Okay 5.0
Cons: I usually love staying at Windgate, but this time was different. There was dried blood on the sheets and on one of the towels, dirt marks on the white bed cover, and the shower seat was broken and coming out of the wall. I was disappointed.
Excellent 10.0
Pros: Soft (quiet) close toilet seats, a nice extra touch of class!
Excellent 10.0
Pros: Exceptionally clean!!!
Cons: Protein in the to go breakfast please! Hard boiled eggs would do!!
Excellent 10.0
Pros: Room size was very accommodating.
Excellent 8.0
Pros: The size of the room was large. The bed was well worn but still comfortable. The location and access to the hotel was great. The staff was busy but good.
Cons: The cleaning in the bathtub/shower stall could of been much better. The mattress creaked loudly when you got up out of it and the furniture - 2 chairs had stains on them.
Excellent 9.0
Pros: Comfortable room, clean.
Poor 1.0
Pros: Desk staff was great
Cons: Heater broken, horrible chemical smell, no cups of any kind. Changed rooms, very hard uncomfortable bed, 1 washcloth. Poor bathroom design. Horrible bag breakfast - a bar, water and apple with a brown rotten spot. Should get a refund for the breakfast!
Good 6.0
Cons: Rooms not well stocked, some staff not very receptive, pool and hot tub rules not enforced due to COVID-19 .
Good 6.0
Pros: Daughter enjoyed the pool. Bed was comfortable. Woman running front desk at check in was very personable and friendly.
Cons: No towels in pool area.
Mediocre 3.0
Pros: Room was nice and clean. Just needed a place to sleep.
Cons: I was in room 124 and in the morning I tired to take a shower and it was ice cold no hot water in the shower. Checked the sink and there was hit water there but in the shower it was so cold. I needed to be clean so had to take a cold shower. Not ok!!
Excellent 10.0
Pros: Friendly staff, clean quiet room, good breakfast
Excellent 8.0
Pros: Value was good. They even had soup out in the evening...
Cons: Room was not super clean...vents dusty and chairs stained. The location was ok except noisy if the window was open. Towels were very thin.
Excellent 10.0
Pros: Nice staff and big room/bathroom for the price!!
Okay 5.7
Pros: The lobby.
Cons: Went to breakfadt, came back and my door was open. Manager said there was a problem with that door it was scheduled to be repaired. Should have been a warning about it. The. Lady working the breakfast area was very unfriendly.
Excellent 8.0
Pros: Quiet, good hot breakfast buffet, very close to airport, mostly clean
Cons: moldy shower curtain and some carpet stains, pillows are miniature
Excellent 10.0
Pros: Clean room. Good breakfast. Bathrooms were mostly renovated. Rooms were nice.
Cons: Most hotels nowadays are lacking in some form or fashion. The only thing I typically nit-pick is mold, shower surround and shower head. I hate the shower massaging heads. The one here had a decent flow, but dribbled. The caulking was moldy in the corners. And the shower surround seemed dated in comparison to the rest of the bathroom.
Good 7.6
Pros: minutes from airport.
Cons: no charm whatsoever, but i'm used to staying at b&b's.
Good 6.6
Pros: Breakfast Buffett was nice.
Cons: Our room wasn't ready and the wait to check in was long. We tried to check in at 4PM and rooms wern't ready. We were told to come back in 30 and came back in 45 and still not ready but we did get some rooms. After traveling all day from out of state this was real disappointment.
Wingate by Wyndham Helena Airport - Helena
Rated #12
7.5
Good 7.5
Based on 313 reviews
Details
Reviews
C$ 159

Cleanliness
7.7
Comfort
7.7
Facilities
7.1
Location
8.1
Overall
7.6
Overall 7.4 Good
Based on 336 reviews
Cleanliness
7.7
Comfort
7.7
Facilities
7.1
Location
8.1
Overall
7.6
Cleanliness
7.1
Comfort
7.1
Location
7.7
Services
7.0
Staff
8.1
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
8.0
Staff
8.0
Cleanliness
7.3
Comfort
9.3
Facilities
8.6
Location
8.6
Overall
9.3
Cleanliness
8.2
Comfort
8.0
Location
8.3
Services
7.5
Staff
8.7
Cleanliness
8.0
Comfort
8.1
Facilities
10.0
Location
8.1
Overall
10.0
Cleanliness
7.8
Comfort
7.9
Facilities
6.3
Location
8.6
Overall
6.3
Cleanliness
8.1
Comfort
7.8
Location
8.8
Services
7.4
Staff
8.8

Mediocre 3.0
Pros: Some of the Beds were comfortable. Breakfast was alright. Most staff were friendly.
Cons: I asked for a handicap accessible room. It was not. My mother fell before they switched us to a new room. Which only had one queen bed so it wasn't very comfortable for me my mother and my 2 yr old. The handicapped shower in the second room was Tony and barely up to handicap code, if at all. While my mother was recovering from her fall someone from staff walked in on her half asleep and only in a tshirt and Undies. She was mortified and barely left the room after that.
Poor 1.0
Pros: Staff was nice.
Cons: Too many people hanging out on balcony, smoking and talking loudly. Room was dingy, shabby, and smelled horrible.
Excellent 10.0
Pros: Restaurant is right on site good food friendly staff. Front desk very help got an escorted to the pool area to find it which was awesome. Very quiet room.
Cons: The InAbility to check in sooner
Excellent 10.0
Pros: Staff went above and beyond to make sure things were great! Food was great and big amount for the price.
Cons: Nothing.
Good 7.0
Pros: Very nice to have a hot breakfast included both mornings of our stay. Waitress was exceptional! Location of the facility was good. Easy to get to our destination and back to the hotel each day.
Cons: Exterior of the building was in disrepair. Bathroom light was 'connected' to a fan that was very loud. It appears they are working to improve the property.
Okay 4.0
Pros: The main building is way better it is like any normal motel. I am glad our TV was not working so we got switched to a way nicer room. The beds are really comfortable the only complaint I have about the main building is the hallways stink. The breakfast is in the onsite restaurant there and it is a nice breakfast. So pay the extra money and stay in the main building.
Cons: If you stay here do not stay in the west building or the economy rooms. Our TV was not working in our room and they didn't know how to fix it so they did switch us to a room in the main building which was a way nicer room. Our other room in the west building had an inch gap under the door that was exposed to the elements the west building is probably the most sketchy motel room I have seen in a long time. The rooms are very outdated and are tiny rooms, and has an outside entrance. The rooms are way overpriced for the junkie place it is.
Excellent 9.0
Pros: Very friendly staff. Clean, comfortable room. Breakfast was great.
Cons: It was difficult to find a place open for dinner in the area.
Excellent 10.0
Cons: No I liked it
Good 7.0
Pros: I like the bedding, sheets and warmth. The heater on the wall worked and was not noisy
Cons: I really only wanted one bed. I had no choice to take a two bed room which reduced the usable space. Made it feel a little cramped.
Poor 1.0
Pros: Breakfast is the only thing that is really good at this hotel
Cons: First its not just hotel its motel and casino. They gave us a room at the motel first and it was awful: old unclean; scary. We had to pay $20 to update to hotel room, which was a little better. The pool is outdated and chloride badly
Excellent 8.0
Pros: They allowed us to switch rooms after the first one should have been condemed years ago. Nice staff.
Cons: Old hotel in need of refurbishment. May be the reason people are staying elsewhere.
Mediocre 2.0
Pros: It was near the airport & had a shuttle to the airport.
Cons: Toilet didn't work. Hair dryer didn't work. spiders & bugs in room. Lampshade ripped & torn. Dust on lamps.
Excellent 9.0
Pros: It was were I needed to be for my meeting. The beds were comfortable and there was coffee available 24/7 in the lobby
Cons: No
Excellent 10.0
Pros: Location anf breakfast.
Cons: Smallish size room.
Good 7.0
Pros: The location and the complementary breakfast was great. Room was a great size
Cons: The parking lot is going through some construction
Excellent 10.0
Pros: Always consistent and free pass to Capital City Athletics club
Poor 1.0
Pros: We had a horrible experience! Very dirty hotel.
Cons: I have pictures of how dirty the hotel is!
Okay 5.0
Pros: Front desk was efficient, professional l, and courteous. Greeted us nicely, and answered all questions.
Cons: Much older hotel. Front desk was super nice and gave us an upgrade to a bigger newer room. Dated, old carpet, elevator floor tiles all cracked, adjoining casino and restaurant was really just a bar, located in a part of town that has seen better day
Excellent 10.0
Pros: Friendly staff
Excellent 9.0
Pros: Staff were customer friendly and really cared about the individual person. Independently owned & operated for over 60 years. Love to support the local businesses whenever I can.
Cons: Would have liked better clarification on breakfast. Thought the kids were covered.
Good 6.0
Pros: A very convenient location for our needs.
Cons: at the front desk was rude and anytime I saw her she was smoking outside...
Mediocre 3.0
Pros: Breakfast options
Cons: It wasn't clean. Smelled dirty.
Poor 1.0
Pros: Nothing
Cons: No coffee in the room or in the lobby except in the morning no hot water for tea no microwave no fridge raider quarter of a mile from the lobby beds are hard
Good 6.0
Pros: Location
Cons: Restaurant was closed
Excellent 9.0
Pros: Everything we needed was right there.
Cons: No
Good 7.1
Pros: The staff was very friendly and accommodating. Appreciated the complimentary breakfast. Beds were comfortable.
Cons: The comforter was dirty upon check in. Room was dated and small. The cost of the hotel room was high for what the guest got.
Good 6.5
Pros: Location
Cons: It feels old, smells old
Excellent 9.1
Pros: Friendly helpful staff. Funky restaurant for the onsite breakfast, but way better than your typical chain hotel buffet since they cook your food to order. Walking distance to the capitol and about a 30 minute walk downtown.
Cons: Online booking sites show you rates for their 'older style' rooms, but list the descriptions of the renovated rooms. So at check in they give you the option to upgrade for $10/night. It could seem like the hotel is trying to pull one over on you, but we asked them about it and they said they have repeatedly tried to get the online sites to show the correct rate/descriptions. So don't take it out on the fronts desk folks : )
Mediocre 3.4
Pros: My stay included a full breakfast and all the employees seems to be very nice.
Cons: I will not be staying there in future and will not recommend the hotel due to filthiness of my room. I must say then when I mentioned it no one really seemed to care
Good 6.0
Pros: I love the how it is close to everything. Friendly staff, ample parking, quiet.
Cons: I stepped back in time. The shower curtain looked like my sheets my mom out on my bed back in 1981. A tube television? To get a flat screen I have to pay $10.70 more?? Wasn't offered an upgrade, or anything else. If you aren't with Montana Rail Link, you get the crappiest rooms. Used to be a nice hotel, now it is turning into slum.
Excellent 9.7
Pros: Friendly staff Free shuttle around town and to beer festival Comfy beds slept like an angel
Cons: Room smelled of pot, like the neighbors were smoking they offered to switch rooms but we were already settled and about to go out so we didn't and just covered the smell with perfume, it died down Tiny towels
Good 6.0
Pros: I liked the breakfast and the renovated bathrooms.
Cons: I didn't like the shabby bedspreads because they made the room look dingy.
Good 6.8
Pros: It had all the amenities I needed, outlets, frig, microwave. The bed was wonderfully comfortable. It appeared clean. Close to interstate, several restaurants, and where I needed to be. Will likely stay there again.
Cons: Walls are a little thin. On a busy thoroughfair, so you hear traffic noise. Neighbors upstairs could be heard and I could smell the dope they were smoking.
Good 6.0
Cons: It was drab! It was clean, but needed updating. The restaurant was drab, as was the food.
Excellent 8.6
Pros: Customer service was the finest I have experimced. We arrived about midnight and called for a shuttle from the airport. The shuttle wasn't available so they sent a taxi for us at no cost.
Cons: Could use a better lobby.
Jorgenson's Inn & Suites - Helena
Rated #13
7.4
Good 7.4
Based on 336 reviews
Details
Reviews
C$ 101

Cleanliness
7.5
Comfort
7.7
Facilities
5.4
Food
3.0
Location
7.6
Overall 7.2 Good
Based on 365 reviews
Cleanliness
7.5
Comfort
7.7
Facilities
5.4
Food
3.0
Location
7.6
Cleanliness
2.0
Comfort
4.0
Facilities
2.0
Location
4.0
Overall
4.0
Cleanliness
3.5
Comfort
8.0
Facilities
3.5
Food
3.0
Location
5.2
Cleanliness
7.5
Comfort
7.9
Location
7.7
Services
7.4
Staff
8.1
Cleanliness
6.6
Comfort
6.0
Facilities
6.6
Location
7.3
Overall
6.6
Cleanliness
10.0
Comfort
10.0
Facilities
6.0
Location
9.0
Overall
7.0
Cleanliness
7.5
Comfort
7.7
Location
7.8
Services
7.2
Staff
7.8
Cleanliness
6.7
Comfort
7.4
Location
7.1
Services
6.6
Staff
7.8
Cleanliness
7.7
Comfort
7.8
Facilities
8.0
Location
7.2
Overall
8.0
Cleanliness
7.6
Comfort
7.6
Location
7.4
Services
7.0
Staff
8.0

Excellent 10.0
Pros: My grandson said breakfast was really good!
Excellent 8.0
Pros: Not on a freeway so no road noise. Parking close up to entrance. Good hot breakfast.
Okay 5.0
Pros: Could make exceptions for earlier check in time
Mediocre 3.0
Pros: The breakfast was decent and the location is good.
Cons: I was visiting my home town for a wedding. I used to live in Helena and my driver license has a Helena address. Upon check-in I was told they cannot rent to locals. I said I don't live here anymore and asked why. The front desk agent said "locals do bad things in the rooms". I had to argue with her to get the room I reserved. Once I got to the room, it was very dirty/smelly. There was crumbs, wrappers, and a mystery pill on the floor. The shower didn't drain and the light bulb was out. First off, what exactly are "locals" doing in this room. That statement wasn't comforting at all. Maybe it would be worth while to charge a higher deposit rather than discriminate locals. I work in travel and there are way better ways to go about this. Second, it would be worth hiring a quality inspector to go over the work of housekeeping and maintenance. Someone to give the thumbs up or thumbs down on each room before guests arrive could go a long way.
Good 6.0
Pros: the breakfast was good, was glad to see that the full continental breakfast was back. the bed was comfortable and the room was spacious
Cons: we reserved a city view room, and instead got a room on the opposite of the hotel and had to listen to the freeway noise all night. toilet seat was very loose and shifted around whenever it was sat on. the door from the bedroom into the bathroom did not want to open all the way. After about 1 1/2 feet it would hit the floor and stop and you had to push a lot harder for it to open. Not sure if it was a problem in the floor or a problem with the hinges.
Excellent 8.0
Pros: Everything was great except for the breakfast
Cons: My wife and I are diabetic the breakfast consisted of waffles and cereal. Wish there would have been at least some sausage or bacon the staff did offer a sausage biscuit that we took apart. The staff in the building were excellent
Okay 5.0
Pros: price and location
Cons: no one working the kitchen on Saturday, no butter out, ran out of coffee
Good 7.0
Cons: No proof of extra cleaning due t Covid
Excellent 9.0
Pros: Close to I-15
Cons: NO
Excellent 10.0
Pros: Great location. Very nice staff. Great room.
Good 6.0
Pros: Room was clean and beds were comfortable.
Cons: No breakfast after we were specifically told there would be. Had to request toilet paper 1/2 hr after check in. About 1/8 of a roll left on roller and no extra roll.
Good 7.0
Pros: Rooms were clean and decent. Bed not too bad.
Cons: Staff at front desk were not very friendly. Facade of the hotel is just awful - it looks very shabby 12 foot long pool is a joke - turn it into a hot tub.
Okay 4.0
Pros: The price
Cons: Sketchy parking area where it seemed like there was homeless and drug addicts loitering in the back. Did not feel safe just walking out to my vehicle. .
Okay 4.0
Pros: Convenient location
Cons: Yes. The 2 rooms I had were filthy. There was dog hair n the bread spread, the dust was so thick it looked like it hadn’t been dusted in weeks, so we asked for some clean linens but we had to change them ourselves. VERY DISAPPOINTED
Mediocre 2.0
Pros: The bed was comfortable
Cons: This is not a 2.5 star hotel. More like 1. Really a lot of sketchy people around, I’m guessing they have weekly rates. The parking lot was terrible, and dirty. The ac didn’t work, neither did the tv. There was an odd odor in the hallways, no
Mediocre 2.0
Pros: The hotel was a good price. The room was comfortable and clean.
Cons: There was not front desk staff. Ever. It made it feel very unsafe. We thought some of the people in the lobby were homeless. The hallway had not been vacuumed in at least a week. Very dirty. The rooms are loud. Felt slightly unsafe here.
Excellent 10.0
Pros: Noce hotel clean nice bed pillows were nice and comfy.
Cons: No
Mediocre 2.0
Pros: The "manager" is horrible. This hotel has really gone down hill over the last few years...this was our last stay for sure.
Cons: The staff at this hotel are so unprofessional and incompetent. It really reflects the attitude of the manager, as well. First room we got looked like someone had been laying in the middle of the bed, bathroom was not very clean. Breakfast - lacking...
Good 6.0
Pros: Price was reasonable.
Cons: Room was on a busy street and near the freeway. When checking in, we asked for a quiet room, but were told we couldn’t have a different room because of the deal we got on line? It was after 6 pm and there were only a handful of vehicles at the hot
Okay 5.0
Cons: Front desk staff less than helpful. Neither key card worked and he told me I demagnetize them. Got new ones and they didn’t work either, he asked if I knew how to use a key card - very unfriendly. Same thing happened with the same person the next m
Okay 5.0
Pros: Convenient.
Cons: Wondering why I was put into a handicapped room?
Okay 5.1
Cons: Too many dogs and dog hair on bed covers
Mediocre 3.0
Pros: The only thing nice about this place was a staff
Cons: No elevator. Horrible beds needs remodel. Room 101 is very noisy
Mediocre 2.0
Pros: Breakfast
Cons: Dirty room, hair all over blanket and sheets.
Poor 1.0
Pros: Is was easy to find
Cons: The young man that checked me in was terrible, no customer service skills whatsoever.
Excellent 8.0
Pros: Nice staff. Room was pretty comfy.
Cons: No real complaints.
Good 6.0
Pros: Staff was friendly and helpful. Breakfast was better than average.
Cons: Room carpet had not been vacuumed. Made the rest of the room uncomfortable.
Excellent 10.0
Pros: I stayed in that hotel Saturday July 6 to Sunday. The guy that was working there (don't know his name) he gave us a most welcome feeling. The room was pretty clean and breakfast was pretty good!Thank you I would definitely stay there again!
Good 6.0
Pros: Clean. Great breakfast.
Cons: They gave us the wrong room and staff just wouldn't correct the problem. Also, pool closed.
Mediocre 3.4
Cons: Bathroom was not clean with hair in the tub. Room not vacuumed.
Excellent 10.0
Pros: Great staff, extremely helpful
Cons: -
Okay 4.0
Okay 5.4
Pros: Not noisy
Cons: The pillows
Excellent 9.7
Pros: Very comfortable
Cons: A good cup of coffee in the morning is important to me as well as many others. The coffee at this location is so weak it barely has a coffee flavor or coffee color.
Okay 4.5
Cons: Requested a queen bed, got a double bed and a room that was small even with a double. I am 6'4" so my wife and I do not fit in a double bed. We booked online so not sure where the problem occurred. Old style air conditioning unit that could not cool the room. They have tried to update the hotel but fell short. Would not stay again at any price.
Excellent 8.5
Pros: Comfortable arrangement of furniture.
La Quinta Inn & Suites by Wyndham Helena - Helena
Rated #14
7.2
Good 7.2
Based on 365 reviews
Details
Reviews
C$ 170

Cleanliness
7.2
Comfort
7.2
Facilities
6.4
Location
7.7
Overall
5.2
Overall 6.7 Good
Based on 259 reviews
Cleanliness
7.2
Comfort
7.2
Facilities
6.4
Location
7.7
Overall
5.2
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
7.3
Overall
8.0
Cleanliness
6.9
Comfort
6.6
Location
7.8
Services
6.1
Staff
7.2
Cleanliness
6.0
Comfort
4.0
Facilities
4.0
Location
6.0
Overall
4.0
Cleanliness
7.8
Comfort
7.8
Location
8.1
Services
6.5
Staff
7.8
Cleanliness
6.4
Comfort
6.4
Location
6.9
Services
5.8
Staff
7.3
Cleanliness
6.7
Comfort
7.2
Facilities
4.0
Location
7.3
Overall
3.0
Cleanliness
6.8
Comfort
7.0
Location
7.5
Services
5.9
Staff
7.4

Mediocre 3.0
Cons: States it has a pool and breakfast. They had neither.
Mediocre 2.0
Cons: The mattress and box spring stained and internet very intermittent
Excellent 9.0
Pros: No service as of covid.
Cons: Parking is a little cramped.
Mediocre 2.0
Pros: No breakfast
Cons: Noisy walls shook at night, no tissue, door lock issues, got locked out, tv issues no remote.
Mediocre 3.0
Pros: Price was good
Cons: Bathroom smelled like smoke and it wasn’t Clean
Okay 5.0
Pros: Very clean. No breakfast
Cons: Pool was closed. No breakfast. No coffee in the lobby. Staff excuse was COVID-19. This was NOT noted on the website. You can’t blame COVID for that! Just laziness!Soda vending machines offered 6-7 items but everything was sold out but Diet Coke. I’ve been to other similarly priced hotel chains recently both in and out of Montana who at least offered coffee in the lobby and sack breakfasts. Probably won’t stay at any Shilo Inn again.
Good 6.0
Cons: The pool was closed even though it didn't say that online.
Poor 1.0
Pros: Absolutely nothing, I was double billed and had to wait for a refund
Cons: Richard at the front desk, he had just started. He was very kind to me and patient. He took my information, and helped me.
Excellent 9.0
Pros: The beds were very comfortable. The room was very clean and actually got real, glass coffee cups! The staff were efficient and pleasant. The value was very good.
Poor 1.0
Pros: nothing it was absolutely disgusting. It was nothing like was advertised gross.
Cons: The hotel charged us three times when we only should have been charged for one. The room was filthy covered in old puke and dirt. The beds were broken god knows when the sheets were washed. For a non smoking hotel it was subpar.The staff were complete idiots who wouldn’t know how to work in a hotel if they tried. The lady checking us in deleted our whole reservation just because she didn’t read a fine print saying we had paid online thus having us being charged TWO MORE TIMES.
Mediocre 3.0
Pros: Dirty bed spread awful room and experience
Cons: Run down
Good 7.0
Cons: Pool was not open and was advertised as open. My room was callled by front desk attendant and I was told if I was smoking pot to stop it as someone complained they could smell it on the 3rd floor. I told her I worked in law enforcement and she hung up.
Poor 1.0
Pros: Use real keys. Kinda cool.
Cons: They checked me into a dirty room 3 times and charged me a $100.00 cleaning fee for a deposit which was never returned.
Mediocre 2.0
Good 6.0
Pros: Staff was friendly and helpful. It was dog-friendly.
Cons: We booked 4 rooms in this motel for a family gathering in Helena because it advertised a swimming pool...indoor and outdoor. Upon arriving we found both the pools had been closed for some time. One room had hair in the tub. No place to sit for breakfast.
Excellent 8.0
Pros: Location is very convenient, pleasant staff.
Cons: Room didn't have bath towels. I noticed towels hanging from rack in bathroom but didn't realize they weren't bath size until I reached for one after my morning shower. Room door was open, resting on the deadbolt, when I arrived.
Excellent 8.0
Pros: The room was great for 5 travelers.
Cons: The breakfast and the pool not being open.
Okay 4.0
Cons: Got there a little early could not check in not like other motels. The shower head was broke and bathroom freezing for bathing crappy breakfast offering juice machine broke no milk for the cereal they had so kids don't eat . won't stay there again.
Good 7.0
Cons: The breakfast was not complete. There was cereal but no milk. No plates. It would also be nice if the place had chairs and tables to sit at.
Excellent 10.0
Pros: Very nice and accommodating staff.
Cons: Screen was missing on the window. Chairs smelled very bad, should be cleaned to remove odors.
Excellent 10.0
Pros: They have breakfast.
Cons: Parking not too good.
Poor 1.0
Pros: Absolutely nothing.
Cons: Everything!I spent an hour on your "chat" site talking to employee and supervisor about cancelling this room as it was filthy,had dead bug on the bed,sheets were dirty and did not fit bed. Bath tub plugged for hours, telephone filthy, furniture filthy.
Poor 1.0
Pros: LOcation
Cons: Room was not clean, soap left from previous guest, trash not emptied, trash on the floor
Excellent 8.0
Pros: The rooms were nice
Shilo Inn & Suites - Helena - Helena
Rated #15
6.7
Good 6.7
Based on 259 reviews
Details
Reviews
C$ 125

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