Pros (+) Comfy
Cons (-) Smell
2 stars
Red Roof Inn Rochester - Henrietta
4820 West Henrietta Road, Henrietta, NY 14467, United States
Henrietta, NY
See location+1 585 359 1100Photos of Red Roof Inn Rochester - Henrietta
Overview
Situated in Rochester, Red Roof Inn Rochester Henrietta is an easy drive from Rochester Institute of Technology and University of Rochester. It also provides a 24-hour reception, a safe and an express check-in and check-out feature.
The motel has 108 rooms and has been recently refurbished.
Red Roof Inn Rochester Henrietta's rooms offer a refrigerator, as well as all the necessities for a comfortable stay. They are also equipped with a hair dryer and a microwave.
The motel provides an ideal place to discover nearby Hyatt Regency Rochester and Park Point at RIT. Greater Rochester International Airport is a 15-minute drive away.
Latest deals for Red Roof Inn Rochester - Henrietta
Amenities at Red Roof Inn Rochester - Henrietta
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Pets allowed on request. Charges may apply.
- Laundry facilities
- Hairdryer
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Adapted bath
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Designated smoking area
- Private entrance
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
Laundry
- Laundry facilities
- Coin laundry
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
Services and conveniences
- Key card access
- Express check-out
- 24hr front desk
Parking and transportation
- EV charging station
- Free parking
Workspace
- Fax/photocopying
- Desk
General
- Hardwood or parquet floors
- Telephone
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
Reviews of Red Roof Inn Rochester - Henrietta
5.0
Fair
993 verified ratings
Wonderful
184
Very good
86
Good
119
Okay
78
Fair
105
Mediocre
65
Poor
356
Summary of reviews
Guests say
Guests overwhelmingly reported issues with customer service, describing staff as rude and unhelpful. Cleanliness was a major concern, with many rooms described as dirty and poorly maintained. The location also received negative feedback, with some guests feeling unsafe due to activities in the area. While a few guests noted comfortable beds and good value, these positives were largely overshadowed by the numerous complaints.AI-generated from customer reviews
Sort by:Most recent
Score by provider
4.8 out of 10
695 reviews
5.4 out of 10
106 reviews
6.3 out of 10
29 reviews
7.3 out of 10
6 reviews
All reviews
Pros (+) Nothing to like in this dirt and poor customer service location! Really bad experience!! Don't try it!!
Cons (-) I don't like everything in this terrible hotel!
Pros (+) Clean, safe, good location. You cannot beat the value for what I paid. Close to many places to eat. I would stay here again.
Cons (-) Nothing I can recall.
Pros (+) Very nice
Pros (+) The beds were pretty comfortable and overall it was a nice room. Affordable and conveinent, would stay again.
Cons (-) Overall the room was pretty clean except my daughter found a used condom wrapper on the floor by her bed. Wasn't too impressed with this.
Pros (+) It was quiet for the most part
Cons (-) The floors ruined mine as well as my kids socks. They were black from the floors being so dirty,the location of the ice machine was inconvienent, no fridge or coffee pot. Pet hair on the small rug between beds. The blankets were uncomfortable. Had to find someone for more towels.
Location
4820 West Henrietta Road, Henrietta, NY 14467
What's nearby
- Rochester Institute of Technology Observatory2.2 km
- Marketplace Mall3.2 km
- Gene Polisseni Center3.4 km
- The Dome Arena3.6 km
- Park Point at RIT3.9 km
- Antoinette Louisa Brown Blackwell Childhood Home4.4 km
- Sports Centre at MCC5.9 km
- Tinker Cobblestone Farmstead6.3 km
- Wild Wings6.7 km
- Stewart Cobblestone Farmhouse8.2 km
- Frederick Douglass Statue9 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Red Roof Inn Rochester - Henrietta
Low season | December |
|---|---|
High season | October |
Average price (weeknight) | C$ 98 |
Average price (weekend night) | C$ 142 |
When to book a room at Red Roof Inn Rochester - Henrietta
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in HenriettaGood to know
Value for money | 5.8 |
|---|---|
Distance to downtown | 3.2 km |
Nearest Airport | Rochester Greater Rochester Intl |
Distance to airport | 7.0 km |