Featuring an outdoor pool and a heated Jacuzzi, this resort provides guests with the luxury of a private beach. Popular facilities, such as outdoor tennis courts and a sauna, make for an enjoyable stay in Huntsville.
Hidden Valley Resort an Ascend Collection hotel features a 24/7 reception, as well as free Wi-Fi and a beauty centre. For added convenience, it offers babysitting/child services, a BBQ/picnic area and a lake.
Hidden Valley Resort an Ascend Collection hotel has 93 rooms offering all the necessities to ensure an enjoyable stay. They are also equipped with a refrigerator and a hair dryer.
The area around the resort has a variety of restaurants and cafés. Guests can also visit The Spa at Deerhurst and Deerhurst Highlands Golf Course.
Services and conveniences
Accessibility and suitability
Things to do
Basics
General
Dining
Pool and spa
Bathroom
Family friendly
Outdoor
Bedroom
Laundry
Media and entertainment
Workspace
Health and safety
Fitness
Parking and transportation
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the resort?
The resort is ideal for a visit in August, during the high season, to enjoy the beautiful lake and outdoor activities.
How is the food quality at the restaurant?
Guests have praised the fabulous restaurant food, but some have mentioned that the menu could be more diverse and the fish and chips were greasy.
Is parking readily available at the resort?
The resort offers free parking, although some guests have mentioned discrepancies in the parking charges during their stay.
What can guests expect from the cleanliness of the rooms and public areas?
The rooms and public areas are generally clean, with some guests highlighting the importance of cleanliness and the satisfaction with the cleaning services.
How are the beds at the resort?
Guests have found the rooms to be clean and comfortable, although some have mentioned concerns about the quality of the beds and pillows.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Room Selection
Some guests recommended requesting a room with a lake view to fully enjoy the beautiful surroundings. Additionally, it's advisable to confirm the pet-friendly room policy to avoid any inconvenience upon arrival.
Dining Experience
While the restaurant received mixed reviews, several guests praised the delicious food and friendly staff. However, it's important to note that the menu and food quality may vary.
Staff Service
Many guests highlighted the friendly and accommodating nature of the staff, particularly mentioning specific employees who provided exceptional service. It's recommended to seek assistance from the attentive front desk and other helpful staff members.
Outdoor Facilities
The resort's outdoor facilities, such as the pool and tennis courts, received mixed feedback. It's advisable to inquire about the current condition and availability of these amenities before planning outdoor activities.
Hidden Fees
Some guests expressed surprise at additional charges, such as the resort fee, which was not clearly communicated during the booking process. It's recommended to clarify all potential fees before confirming the reservation.
Maintenance and Cleanliness
Several guests mentioned maintenance issues, such as outdated facilities and cleanliness concerns in certain areas. Prior to booking, it's advisable to inquire about the overall maintenance and cleanliness standards of the resort.
Pet-Friendly Accommodation
For guests traveling with pets, it's important to confirm the specific pet-friendly room options and any associated restrictions, as some guests encountered limitations regarding pet accommodations.
On-Site Activities
The availability and condition of on-site activities, such as the indoor pool and sauna, were mentioned in guest reviews. It's recommended to inquire about the operational status of these facilities before arrival.
Noise and Accessibility
Some guests noted noise disturbances and accessibility issues, such as the absence of an elevator. It's advisable to inquire about potential noise concerns and accessibility features based on individual preferences and needs.
Additional Charges
Several guests expressed dissatisfaction with unexpected charges, such as parking fees. It's advisable to clarify all potential additional charges and fees to avoid any surprises during the stay.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Hidden Valley Resort Ascend Hotel Collection is located at 1755 Valley Road, 7.3 km from the centre of Huntsville. Hidden Valley Highlands is the closest landmark to Hidden Valley Resort Ascend Hotel Collection.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Hidden Valley Resort Ascend Hotel Collection.
Yes, Hidden Valley Resort Ascend Hotel Collection offers free Wi-Fi.
Yes, Hidden Valley Resort Ascend Hotel Collection offers free parking.
Hidden Valley Resort Ascend Hotel Collection is 114.3 km from North Bay.
Yes, Hidden Valley Resort Ascend Hotel Collection has a pool on-site.
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