My first and last time at this hotel
It was more than 22 degrees and the hotel had turned the aircon off. I woke up 4am to explain this to the hotel staff but the best they could do was to send me a fan! For Euro 200 / night you get a fan!
Hotel do not has shiraton standards
This is not sheraton!!! Check in is at 14, i waited for 1 h till my room will be cleaned. I was told the room was not payed, even i payed everything. I think, they wanted double pay. Coca cola 0.33 - 5.5 euro
I could relax after a long working day & the view from the high floors is good.
I arrived in the afternoon & I have a business meeting next day in the morning & I need a laundry which was closed at 5 pm. So please for the foreginers this service has to be till night.
This hotel was a disgrace to the Sheraton Name. The bathroom was old and dirty with black in the grout and the shower was a trickle, This hotel operates under the licence of Sheraton name but the standard is poor and very outdated. Terrible value for money.
the staff was very nice and helpful
staff didnt know most of the queries i had. And the back offcie staff doesnt speak english e.g. techinicians. also the prices of food and beverages are to much. e.g. 12 YTL for a coka cola and a coffee. the swimmingpool was very basic and not wel maintained. all windows in the whole hotel needs cleaning and details of the hotel must be taken care of as well.
Fitness, swimming pool
I booked this hotel for 515 euro at your website. When I checked out, I had to pay 548. Although I had my booking confirmation, the hotel did not accept the rate that I had booked the room for at Booking. So either Booking did something wrong or the hotel. Anyhow, I don't think I will use your website soon again.
The staff were extremely courteous. Smiles and positive attitudes all over the place. They were genuinely interested in helping make our stay an enjoyable one and they were successful. They gracefully answered all our questions about attractions. Breakfast buffet is good. View from our room was pretty. The hotel shuttle service to and from downtown Istanbul is a major plus. Elaborate spa options.
The location. The hotel shuttle compensates for that in a major way.
The room was beautifully decorated and we had a great view from the 20th floor
I realize we were in Turkey and that everyone shouldn't have to speak English but we found it difficult to communicate with staff at times since their English was quite limited. Overall though, the staff wer quite firendly and helpful.
yes sure. Rooms were like a palace. Very very big and comfortable
Hilton Istanbul Maslak has been a home away home for travelers, celebrities and global business leaders who appreciate our style, luxuries, personalized attention and superb location. Set in Istanbul's CBD, our chic hotel is next to the subway and a short walk to corporate offices, consulates, high-end shops and music halls. We're also minutes from luxury shopping malls and major sports arenas. Every comfortable guest room features complimentary WiFi, Serta beds, a large HDTV, ergonomic workspace and walk-in shower. Suites feel residential with a living area, dining table, espresso machine, and separate bathtub and shower. Situated on higher floors, our executive rooms offer spectacular city views, an espresso machine and private check-in/check-out. Visit our Executive Lounge for continental breakfast and daily refreshments. Relax with a dip in the indoor pool or a massage in our spa. Along with traditional Turkish hammams and several private treatment rooms, the spa has two VIP suites with their own whirlpools, saunas and hammams. Boost your exercise routine with our fitness center, Pilates area and squash court. Enjoy international fine dining at Zaxi Restaurant or unwind in Zaxi Bar, a lively spot to see and be seen that boasts an extensive wine list and bespoke cocktail menu. Our lobby lounge is an elegant place to enjoy snacks and afternoon tea and the Vitamin Bar serves nourishing drinks to fuel your day. We offer 22 modern meeting rooms across three floors of the hotel, accommodating up to 1,200 guests. We also have a floor dedicated to an event hall and terrace. Plan your special occasion in our rooftop event hall with panoramic views of the city and Bosphorus.
Policies vary by room type and provider.
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