Hilton Istanbul Maslak

My first and last time at this hotel

It was more than 22 degrees and the hotel had turned the aircon off. I woke up 4am to explain this to the hotel staff but the best they could do was to send me a fan! For Euro 200 / night you get a fan!

Hotel do not has shiraton standards

This is not sheraton!!! Check in is at 14, i waited for 1 h till my room will be cleaned. I was told the room was not payed, even i payed everything. I think, they wanted double pay. Coca cola 0.33 - 5.5 euro

This hotel was a disgrace to the Sheraton Name. The bathroom was old and dirty with black in the grout and the shower was a trickle, This hotel operates under the licence of Sheraton name but the standard is poor and very outdated. Terrible value for money.

the staff was very nice and helpful

staff didnt know most of the queries i had. And the back offcie staff doesnt speak english e.g. techinicians. also the prices of food and beverages are to much. e.g. 12 YTL for a coka cola and a coffee. the swimmingpool was very basic and not wel maintained. all windows in the whole hotel needs cleaning and details of the hotel must be taken care of as well.

Fitness, swimming pool

I booked this hotel for 515 euro at your website. When I checked out, I had to pay 548. Although I had my booking confirmation, the hotel did not accept the rate that I had booked the room for at Booking. So either Booking did something wrong or the hotel. Anyhow, I don't think I will use your website soon again.

The room was beautifully decorated and we had a great view from the 20th floor

I realize we were in Turkey and that everyone shouldn't have to speak English but we found it difficult to communicate with staff at times since their English was quite limited. Overall though, the staff wer quite firendly and helpful.