Sirkeci Mansion

First class from the moment we walked through the door! Any and all requests that we had were immediately fulfilled. The staff working at the hotel are top notch. Since we arrived early our room was not ready, but we were shown two other rooms and chose the second. Great attention to detail from the free Turkish Delight placed in the center of the enormous bed to the hand written note "to our special guests." A wonderful place run by wonderful people with both taste and talent. We did not feel like a number at Sirkeci Konak but rather were given individual attention. Ezgi Kepsutlu gave us special time in laying out the details of how to get to where we wanted to go and answered other questions that we had. We will return!

The Excellent staff attention. At every turn they went out of the way to be helpful.

The billing charges from Booking.com were not clearly stated to us by booking.com so there were unexpected charges at the end.

The staff were attentive to our every need and friendly without being too effusive. Nothing was too much trouble. When we were kept awake by overnight building work in the building next door (which was beyond their control) they gave us a rebate on our bill.

I would have prefered more drawer space for clothes in the room.

This hotel is extremely well located. Great staff. Available and always helpful with a smile. Top of our priority list when we go back to Istanbul.