Excellent
10.0
Pros:
After a long day of driving, I pulled in and stretched out to relax. That bed was SO comfortable! I have MS and I usually have sore points where I lay. This bed was supportive but felt so good! I wish I could take it home with me! Wow!
Cons:
Nothing!
Excellent
9.0
Pros:
Good price. Disappointed about covid breakfast but that’s the norm everywhere now
Excellent
10.0
Cons:
The only negative about this stay was the amount of rude guests who allowed their doors to slam when checking out early!!!
Mediocre
2.0
Pros:
Nothing
Cons:
The entire hotel was dirty from the rugs the elevator the hallway floors the room there was hair all over the bathroom the towels was dirty very very unclean
Okay
4.0
Pros:
It was a good value
Cons:
It wasn’t clean. It wasn’t disgusting but there was a press on toenail in our floor.
Excellent
9.0
Pros:
Great service and great location.
Poor
1.0
Pros:
Nothing! The manager tried to force his way into our room while was at work and my girlfriend was just relaxing. He tried say we didn't pay for the room, and I had too leave work because he was shouting and cussing at my girlfriend!
Excellent
10.0
Pros:
The customer service was great.
Cons:
not at this point.
Excellent
10.0
Pros:
The professionalism/courtesy exhibited by staff.
Cons:
Completely satisfied with received services.
Excellent
10.0
Pros:
Clean. Good Front Desk Staff. Quite. Near major Highway , Shopping and Food Services.
Cons:
No Breakfast. No Coffee etc as Advertised
Okay
5.0
Pros:
Nothing stood out in my expectations.
Cons:
Location.
Excellent
10.0
Pros:
I was very impressed with this hotel. It was very well updated, clean, comfortable, and a very good experience overall. I highly recommend
Cons:
Everything was great. No complaints. Highly recommend
Okay
5.0
Pros:
It was close to the airport
Cons:
Dead cockroach on my floor
Okay
4.0
Pros:
Close to eateries and close to the airport
Cons:
Room was a bit outdated
Excellent
10.0
Pros:
Everything
Cons:
Nothing
Excellent
10.0
Pros:
It’s clean and staff are friendly
Cons:
N/A
Excellent
8.0
Pros:
Staff was friendly and I was able to check in earlier than expected.
Cons:
I thought that the hotel would offer a grab and go breakfast because of the COVID19 serious conditions.
Excellent
8.0
Pros:
The price
Cons:
Both times I stayed there the clean washcloths had hair stuck in them like someone shaved over a washcloth and it was stuck into the cloth.
Excellent
10.0
Pros:
The hotel smelled clean.
Cons:
No
Excellent
9.2
Poor
1.0
Pros:
Location was close to I-20
Cons:
Do not stay here! Worst experience ever! Roaches in room. The desk clerk was so rude and unprofessional. My handicap friend parked in front so he could eat breakfast and was told to move or would call police! Discrimination! Fire her!
Poor
1.0
Pros:
Nothing This hotel should be closed.
Cons:
The dirty carpet The smell The airconditioner was not working in 3 rooms I was put in The shower head was loud and lousy. The breakfast area was a joke/ dirty no food at 8:30 and no food was replaced when it ran out. This hotel should be closed.
Good
7.0
Pros:
Large room.
Cons:
Could be cleaner.
Okay
5.0
Pros:
Personal location
Cons:
Outside grounds very dirty,cigerrates butt everywhere,musty smell 3 weeks and elevator broke
Okay
5.0
Pros:
location, staff
Cons:
elevator out of service outside the entrance cigarettes butt every where ground could be kept cleaner musty smell in hotel
Poor
1.0
Pros:
The location was in the area we needed it.
Cons:
The rooms were not clean and had an unpleasant odor. We found hairs under the sheets of both beds as we pulled back the covers and we saw black bugs in the room.
Excellent
10.0
Mediocre
3.0
Pros:
Nothing except location
Okay
4.0
Pros:
breakfast was good, free USA Today in lobby. Bed was comfortable enough. Bathroom was well laid out
Cons:
No HD TV, No HBO, internet pretty slow. (4) tiny marshmallow sized pillows on bed.
Mediocre
3.0
Pros:
Near I10
Cons:
The room smelled bad .... shower was soooo small I couldn't get into it
Okay
5.0
Pros:
easy access from I-20. Wifi. Not crowded.
Cons:
Wasn't a 2.5 star hotel. Doesn't compare to most Holiday Inn (Express) that I've stayed at or Comfort Inns and Suites. Need to rethink how you give stars out to hotels. 1-star breakfast at best.
Mediocre
2.0
Pros:
I honestly can't think of anything.
Cons:
The girl at the front desk was rude and had a bad attitude. When we arrived, we had to wait until she woke up behind the desk to open the door at her own leisure. It took two key changes and a room change for us to get settled in without an apology.
Okay
4.8
Pros:
The location was excellent and staff OK
Cons:
Two hours after falling asleep, I woke up from bedbugs crawling and biting me. Took the pillow downstairs which had six bedbugs on it. That's just plain nasty. The AC was super loud. Would not go there ever again
Good
7.0
Pros:
quiet
Okay
4.0
Pros:
The location. It's right off the interstate and down the street if you're flying out of the airport. Close to a few restaurants and walmart
Cons:
The staff was vee unpolite. When I checked in I was given the same room as the guest in front of me. The room was hot very hot on a humid day. The ac was not working. We both had to come bk. Down. The rooms smelled needed air freshne.
Good
7.0
Pros:
Breakfast was quite good. Hot foods as well as cold offerings were appreciated.
Cons:
One glaring omission is a non-slip shower mat. The shower floor is VERY slippery. When I requested a mat, none was available. On our return trip. I booked a handicapped room, thinking there would be a shower mat. There was not-very unsafe!
Mediocre
3.0
Pros:
Nothing
Cons:
One of our rooms was a king 'suite' with what was supposed to be a pullout couch, except that it wasn't a pullout couch. Our other room ended up being a handicapped room, and the shower was so small I could hardly get in it (I'm 5'2, 115lbs).
Good
6.8
Pros:
Quiet,clean and comfortable
Cons:
The breakfast did not suit a diabetic person in need of a balanced breakfast.