Good

Sep 2017

7.1

Pleasant

Tonquin inn is okay. The beds are comfy and the room is a good size but a facelift is needed to freshen up everything. Pricing is probably a little expensive with no breakfast inclusions. Staff at reception were quite young and not very engaging.

Dated furniture and a little old.

Good

Aug 2017

7.1

An Old Horel that has been Redone

Nice staff and rooms very cleen. Good bed.

The pillows too fat. The air con was loud. Walls very thin. The price was too high for the hotel, but no higher than other hotels.

Good

Oct 2016

8.0

Comfortable, clean room, conveniently located, good value.

Breakfast selection on the cold buffet was limited, eg no healthy cereals. Waitress did not understand English.

Excellent

Jun 2015

8.2

Great value for staying in Jasper!

We were given an upgrade which was a nice surprise and the room was beautifully done. It was clean and the hotel had a great location with its proximity to town.

There was very limited parking and that was unsettling. The hotel seemed to be cramped for space, but it was very nice.

Excellent

Jun 2014

8.3

The beds were among the most comfortable I have ever slept in, even including my own at home. The breakfast buffet, with the vouchers for guests costing $12, was very good, and compared well in quality and price to the breakfasts offered by other restaurants in town. The dinner was also well done. Though a bus group had pulled in just before we walked in, we experienced no delay in service once we were seated. The Alberta beef Prime Rib was very good, and the cheesecake dessert among the better I have had.

For the cost, tThe room was tight in size, and there was no chair other than the desk chair, which couldn't be used without blocking the walking space between the bed farthest from the door, and the door itself, and the bathroom. Also, as Americans, I suppose we expect there to be air-conditioning available. As we learned, both at this hotel, another in Banff and at our relative's home in Calgary, we learned that, because the days that the temperature gets really hot are few in that part of Canada, AC is not a priority. People should be told at check-in about the AC situation. There is one small sign above the thermostat, which should be larger, explaining about the AC, but it's easy to miss. Also, our room had a problem with air circulation, as well as a noisy fan, which made it difficult to sleep.