Hotels near Kansas City Airport

Hotels near Kansas City Airport

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Kansas City (MCI) - Kansas City, MO, United States
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Best hotels near Kansas City Airport

Cleanliness
9.6
Comfort
9.4
Facilities
10.0
Location
9.5
Overall
10.0
Overall 9.3 Excellent
Based on 149 reviews
Cleanliness
9.6
Comfort
9.4
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
9.6
Comfort
9.5
Location
9.6
Services
9.4
Staff
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.6
Comfort
9.4
Location
9.4
Services
9.5
Staff
9.6
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
9.6
Comfort
9.1
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
9.9
Comfort
9.1
Location
9.4
Services
9.3
Staff
9.7

Excellent 10.0
Pros: The front desk staff was absolutely awesome. Very professional and friendly. Especially Arlene. She has exceptional service skills, friendly, patient and a great people person. Very lucky to have such an individual on your team. Very impressed by her.
Cons: Nothing
Excellent 9.0
Pros: The staff was very friendly. They placed us on the top floor to help offset the noise of several little leaguers occupying the hotel. The room was very clean.
Cons: A little pricey for the location, at KCI Airport. No real restaurants nearby that were convenient. Several baseball teams were at the hotel which lead to noise. On check in the staff warned us and placed us on the top floor to help mitigate the noise issues.
Excellent 10.0
Pros: Everything
Cons: No
Excellent 10.0
Pros: Location good! Didn’t make breakfast because we too lazy to get up
Cons: The dresser drawers in out room kept coming out and we bumped our legs often so that I really hated but overall everything else was good just don’t want that room again
Excellent 9.0
Pros: Everything is great there.
Poor 1.0
Pros: I expected more for a 3 star hotel, didn¿t meet my expectations
Cons: 1 Terrible WiFi, very slow . Television kept turning off when I changed the Chanel. 2 pillows not comfortable not soft - firm 3. Bathroom glass door got everything soaked, shower drain would not drain right and water olmost overboard, room onlyclean once
Excellent 10.0
Pros: The people are very friendly and will take care of us.
Cons: No
Excellent 10.0
Pros: very friendly staff. The fire pit was a great place to end the night.
Cons: no
Excellent 10.0
Pros: CLEAN! Check in was super quick and the room was spacious and spotless.
Cons: Everything was GREAT.
Excellent 10.0
Pros: The staff at this hotel are beyond amazing. 
Cons: N/A
Excellent 8.0
Pros: convenient location
Excellent 10.0
Pros: exellent hotel and comfortable thanks my family is happy with us
Excellent 9.0
Pros: We appreciated the roominess of our room and our beds were comfy
Excellent 10.0
Pros: Great location, very friendly staff,clean suites and comfortable beds.
Excellent 10.0
Pros: Friendly staff. Clean hotel.
Cons: N/A
Good 6.0
Pros: Clean bed great
Cons: No bath not like where tv. was
Excellent 10.0
Pros: Full kitchenette in room is convenient, TVs equipped with Netflix (have to use your own login), bed is comfortable, ice machines on each floor
Cons: The shower is sort of half open which feels awkward. It didn't affect the function or anything.
Towneplace Suites Kansas City Airport - Kansas City
Rated #1
9.3
Excellent 9.3
Based on 149 reviews
Details
Reviews
C$ 174

Cleanliness
9.5
Comfort
9.4
Facilities
8.6
Location
9.1
Overall
9.5
Overall 9.1 Excellent
Based on 263 reviews
Cleanliness
9.5
Comfort
9.4
Facilities
8.6
Location
9.1
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.4
Location
9.2
Services
9.1
Staff
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
9.5
Comfort
9.3
Location
9.0
Services
9.2
Staff
9.3
Cleanliness
9.4
Comfort
9.2
Location
8.9
Services
8.9
Staff
9.1
Cleanliness
9.8
Comfort
9.7
Location
9.3
Overall
10.0
Services
9.6
Cleanliness
9.5
Comfort
9.6
Location
9.8
Services
9.3
Staff
9.3

Excellent 10.0
Pros: The staff is very friendly & the location is excellent. Rooms are clean & comfortable.
Cons: Nothing
Excellent 8.0
Pros: The property was clean. We loved that you could swim inside or outside. They offered complimentary breakfast and dinner. Adults are able to get three free alcoholic beverages during the dinner time which was a nice bonus. The food was pretty basic. The staff in the dinning area was very friendly.
Cons: I am not sure if they were short staffed, but the front desk did not have staff when I went down to get a plastic fork around 8:30pm. They did have a sign up telling you to use the phone to get help, but I did not want to use the phone so I just went back to my room.
Excellent 9.0
Pros: Good location. Great breakfast.
Excellent 10.0
Pros: Breakfast and happy happy hour
Good 7.0
Pros: Nice clean comfortable.
Cons: The bathrooms are so small
Excellent 10.0
Pros: The Drury is the best place. We will stay again
Cons: There was nothing
Good 6.0
Pros: The rooms were neat and clean. Beds were super comfortable. Price was reasonable and close to the airport. Worked for the night.
Cons: Upon check in we had to wait 15 mins for someone to show up and check us in. She handed the room key to us and started to walk away. I had to get her attention to get just general directions as to where the room was located. I get having a bad day, but.. The ac/heater would not hold the temperature in the room. Desk was notified.
Excellent 10.0
Pros: Clean, friendly staff, great breakfast
Good 6.0
Pros: the food and drinks that are complimentary
Cons: there was alot of boys running around late at night and in the commmon areas unsupervised acting like fools
Excellent 9.0
Pros: drury inn did it again. Love the extra care such as the kickback for supper. Staff were extremely courteous. Only thing is not as beautiful as the Drury Inn in Wichita KS.
Excellent 10.0
Excellent 10.0
Pros: The service amazing!
Excellent 10.0
Pros: I had an AMAZING stay at the Drury 🏨 they have never disappointed me. The staff is top notch, friendly professional and caring. Food was yummy and healthy. Veggies & Chicken was superb. Thank You everyone at the Drury for making my stay an enjoyabl
Excellent 9.0
Pros: Dinner and breakfast included, clean bug free room, and the staff
Cons: Nope
Excellent 9.0
Pros: My plane left before the buffet opened yet they bent over backwards to make sur3 i had plenty to eat. And i always love that Drury Inns serve both supper & breakfast. It was wonderful
Cons: they recently had upgraded their air conditioning units & the ones they have now i understand why they got them. But i feel their will be many complaints because of them.
Excellent 10.0
Pros: Stayed at DRURY INN in the past and once again they did not disappoint. Always clean. Comfy beds. Amazing staff. The kickback and breakfast are second to none.
Cons: Everything was great!!
Excellent 10.0
Pros: I thought It was a very pleasant stay I would stay again I like the space i Cleanliness. And the friendliness Overall very good time
Cons: The bathroom was a little small
Excellent 9.0
Pros: nice place
Cons: no
Excellent 8.0
Pros: Very clean and friendly staff
Excellent 10.0
Pros: The staff were super friendly and accommodating. We were very pleased with the location, and pleasantly surprised by the Kickback! We weren’t expecting an evening meal to be included! Drury is a chain we will happily come back to!
Good 6.0
Pros: Had been refurbished recently
Cons: Location
Good 7.0
Pros: The meal services and location were great!!
Cons: Housekeeping did not have the room cleaned until almost 7 pm!!
Good 6.0
Pros: Proximity to airport and to zona rosa. Had queen sized beds.
Cons: bathroom was small for shared use. Lots of noisy - but good natured - groups with kids. Not a good choice for couple or small group given the large groups.
Excellent 10.0
Pros: Check-in easy, staff very friendly and helpful, entire facility clean and well maintained, hot breakfast/dinner included, happy hour with free drinks.
Cons: I have zero complaints.
Excellent 8.5
Pros: Great staff, terrific hot breakfast, super clean and comfortable.
Cons: Vending machines not working, no service stations anywhere near to refuel.
Drury Inn & Suites Kansas City Airport - Kansas City
Rated #2
9.1
Excellent 9.1
Based on 263 reviews
Details
Reviews
C$ 176

Cleanliness
9.1
Comfort
9.1
Facilities
8.7
Location
8.9
Overall
8.5
Overall 8.9 Excellent
Based on 215 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
8.7
Location
8.9
Overall
8.5
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
8.5
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Location
8.8
Services
8.7
Staff
8.9
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
8.0
Overall
4.0
Cleanliness
9.6
Comfort
9.6
Location
9.5
Services
9.3
Staff
9.5
Cleanliness
9.2
Comfort
9.4
Location
9.2
Services
9.2
Staff
9.5
Cleanliness
9.3
Comfort
9.1
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
8.3
Comfort
8.7
Location
8.7
Services
8.3
Staff
8.7

Excellent 8.0
Pros: The hotel is great, clean, comfortable!! Little mix up with the room at check in but they got us taken care of!!!
Cons: The hot tub was shut down! 😩
Okay 4.0
Cons: The pet fee was very high which was disappointing - basically the same cost of the room night rate!
Excellent 10.0
Pros: The room was spacious and the bedroom door allowed for my husband and I to stay up later than our son.
Cons: We have no complaints.
Excellent 10.0
Pros: Clean and seemed well taken care of.
Excellent 10.0
Pros: It was perfect. Spacious room, comfortable, very affordable, breakfast to go included, & friendly front desk.
Cons: I have nothing negative to say.
Excellent 10.0
Pros: What an excellent hotel! The room was spacious & comfortable, price unbeatable, friendly front desk, & to-go breakfast provided. I¿d stay here again even if I didn¿t need to be by the airport. It was perfection.
Cons: Everything was perfect.
Okay 5.0
Pros: I have stayed at the hotel several times before so my previous experience were better.
Cons: My room was not clean. Things from other prior stay was in the room, shower was not clean, bed was not clean.
Excellent 9.0
Pros: Always nice to have the kitchen facilities and the 2 tvs and couch and chair. It was also a plus to have a patio with chairs and a table.
Cons: I wish the breakfast buffet would return
Okay 5.0
Pros: The hotel was nice looking and the room was nice and cleaned but beds sucked
Cons: The hot tub wasnt working never stated that online it said breakfast was included it was prepackaged food wish they would just state these thing on thier site would be nice beds were sunken in
Excellent 8.0
Pros: Great accommodations in a great location.
Cons: Unfortunately the hot tub was out of service.
Poor 1.0
Pros: The lady on shift for the evening was very sweet.
Cons: Our room way dirty, there was no bedding within the room. We had to go down and get some. The dishes within the room hadn¿t been washed so we had to run the washer before feeding our kids. There were no towels at the pool or a Covid limit.
Excellent 10.0
Pros: Clean, comfortable and large enough for our family!
Cons: Nothing we didn't like!
Excellent 8.0
Pros: Location
Cons: No restaurants
Excellent 8.0
Pros: Very helpful staff, large clean room, nice pool and area for the kids.
Cons: Late check in time (4pm) when website said 3pm.
Excellent 10.0
Pros: Staff was very friendly and helpful, everything was clean and tidy.
Cons: We had a wheelchair bound grandchild with us and there was no easy access to the building near our room. No handicapped parking and no ramp to access the sidewalk from the parking lot. Inside the room the bathroom sink was too high for her to access.
Excellent 9.0
Pros: EASY ACCESS FROM HIGHWAY. QUICK AND FRIENDLY SERVICE.
Cons: NOISES FROM PETS IN ROOMS.
Excellent 8.0
Pros: Great staff, very knowledgeable about area and pleasant to deal with.
Cons: Next renovation/update, consider putting in better windows on the interstate side.
Excellent 9.7
Pros: Rooms where nice and beds where comfortable
Cons: The slow elevator
Mediocre 2.0
Pros: Large modern room, location
Cons: I cleaned room, poor customer service, cable didn't work
Good 7.7
Pros: I like the setup, the facility was nice. We met for a family mini-vacation and this was the halfway point. Great room setup for our needs.
Cons: Hard to find. Our room wasn't serviced on the 2nd day of our stay.
Excellent 10.0
Pros: The room was great!
Residence Inn by Marriott Kansas City Airport - Kansas City
Rated #3
8.9
Excellent 8.9
Based on 215 reviews
Details
Reviews
C$ 159

Cleanliness
8.9
Comfort
8.7
Facilities
8.8
Food
10.0
Location
9.0
Overall 8.7 Excellent
Based on 331 reviews
Cleanliness
8.9
Comfort
8.7
Facilities
8.8
Food
10.0
Location
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Facilities
7.0
Location
9.0
Overall
8.0
Cleanliness
8.9
Comfort
8.8
Location
9.0
Services
8.4
Staff
8.9
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.9
Comfort
9.0
Location
9.3
Services
8.4
Staff
9.3
Cleanliness
9.2
Comfort
9.1
Location
9.4
Services
8.1
Staff
9.0
Cleanliness
8.9
Comfort
8.2
Facilities
9.2
Food
10.0
Location
8.6
Cleanliness
8.9
Comfort
8.3
Location
9.1
Services
8.0
Staff
9.2

Excellent 9.0
Pros: Clean and roomy
Cons: Everything was good
Excellent 10.0
Pros: It was close to restaurants and the airport. The shuttle made my early morning flight very easy.
Excellent 10.0
Pros: It was very clean. All the staff including checkin, shuttle driver, housekeeping, & checkout were courteous, efficient, helpful and knowledgeable.
Cons: No. It was a perfect experience.
Excellent 9.0
Pros: Well after talking to guy at desk we were moved away from elevator but still that should of been a given to not have to ask.
Cons: Needs a keurig coffee maker.
Excellent 8.0
Pros: LOOKED NEW OR WELL MAINTAINED
Cons: WALLS THIN AS PAPER-NOISY
Good 6.0
Pros: Location. Suite was roomy.
Cons: Overpriced. Sofa bed was very uncomfortable.
Excellent 9.0
Pros: The bed was really comfortable
Cons: The breakfast was not good.
Excellent 10.0
Pros: Location, free shuttle to hotel.
Okay 5.0
Cons: Bare bones in the room no pen paper
Excellent 10.0
Pros: Friendly and attentive Staff. A+ hotel!!
Excellent 10.0
Pros: Airport shuttle & drivers.
Cons: N/A
Excellent 9.0
Pros: I like Marriott's because I know they are consistently clean and the staff is friendly. They accommodated a request for a upper level room away from the main traffic flows.
Excellent 9.7
Excellent 8.0
Pros: SPACIOUS ROOMS
Cons: SOFT BEDS
Good 7.0
Pros: Breakfast is very good. A lot of variety.
Excellent 10.0
Pros: The room was clean and the breakfast was ok.
Cons: A little bit far from the downtown.
Excellent 10.0
Pros: It was close to the airport, and the breakfast was very good. The beds were of good quality. The price of the room was very good.
Cons: Nope.
Excellent 8.0
Pros: Clean and tidy room and lobby. Front desk staff were very friendly and helpful. Comp breakfast was really good!
Cons: Parking was limited. Several spots were taken by a camper who parked long ways and should have not been allowed to park like that on such a busy, rainy, cold weekend. Not necessarily the hotels fault.
Good 7.0
Pros: It's very clean
Cons: I booked double queens but was told that was not available upon check-in
Okay 5.7
Pros: close to airport with parking
Cons: checkinprocess was long, toilet in room did not flush as i discovered during the night. Place looked tired and cheap
Okay 5.0
Pros: Proximity to event and amenities
Cons: Stayed for three days and our room was never cleaned!!!!!!!!!!!
Okay 5.0
Pros: Staff very friendly
Cons: Party on floor above us and was loud for a couple hours in middle of night. I did hear management trying to get it stopped. Not the hotel fault but sleep was interrupted
Good 6.0
Pros: The location of the hotel and the staff of the hotel were very good Beyond that I was very disappointed in this hotel.
Cons: This was what I call an SLR are room Crappy little room. It was very small, dirty, beds were uncomfortable. The pool was the size of a postage stamp. The breakfast was C- at best. I would not recommend this hotel.
Good 7.0
Pros: Friendly staff
Cons: No
Okay 4.0
Pros: Cleaner rooms. And bigger rooms
Cons: Small rooms
Poor 1.0
Pros: Close to the airport
Cons: The beds were very uncomfortable, parking lot light shined through the window and the drapes only had a shear so it couldn't be closed, kept the room light all night. For the cost of the room one of the poorest I've ever had.
Good 7.0
Cons: The location was far. Wasn't expecting to be that close to the airport.
Okay 5.0
Cons: Not hotel's fault, but kids in for baseball tournament kept me up pretty much all night.
Excellent 10.0
Pros: The bed was amazing
Okay 4.0
Pros: The cookies
Cons: The pool and exercise room were closed due to construction or remodel so that was very disappointing.
Mediocre 2.0
Pros: Clean and comfy
Cons: Insufficient parking available. Bored, disinterested, or downright grouchy staff
Excellent 10.0
Pros: I always enjoy my stays here. Anytime I'm in KC, its my hotel of choice. Great staff, clean rooms, and quiet. My children love it here.
Good 7.0
Pros: The price
Cons: Found hair in the shower, beds not particularly comfortable, nothing special
Good 7.7
Pros: Very nice stay. Comfortable and clean facility. Easy to get to airport from. Hotel and parking was full when we arrived. Had to park on street which was not convenient.
Excellent 10.0
Pros: I needed an airport close enough to the airport to take a flight departing at 7am. This hotel was the perfect choice. All the staff I met was friendly, particularly, the front desk personnel and the lovely lady in charge of the free breakfast. Rooms have microwave and refrigerator. TV has lots of channels, if anytime need to stay in the room for many hours.
Cons: Nothing that I can recall.
Fairfield by Marriott Inn & Suites Kansas City Airport - Kansas City
Rated #4
8.7
Excellent 8.7
Based on 331 reviews
Details
Reviews
C$ 153

Cleanliness
8.9
Comfort
9.0
Facilities
6.6
Location
9.0
Overall
8.5
Overall 8.6 Excellent
Based on 366 reviews
Cleanliness
8.9
Comfort
9.0
Facilities
6.6
Location
9.0
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.8
Location
8.9
Services
8.7
Staff
8.9
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
9.0
Cleanliness
9.1
Comfort
9.1
Location
9.1
Services
9.2
Staff
9.5
Cleanliness
8.9
Comfort
9.2
Location
9.2
Services
8.8
Staff
8.9
Cleanliness
8.6
Comfort
8.9
Facilities
6.0
Location
9.0
Overall
6.0
Cleanliness
8.9
Comfort
8.9
Location
9.2
Services
8.6
Staff
8.7

Excellent 8.0
Pros: Breakfast buffet was good. Staff was great.
Excellent 9.0
Pros: The room was very comfortable. The staff was very friendly and helpful. I want to say a special thank you to Jennifer. She was so very sweet and helpful. She was like talking to an old friend. Every time we would leave for the day for site seeing she would tells us to have a great time. Jennifer would great us with a smile when we returned and ask if we had fun. It was very nice you could tell she was smiling from behind her COVID mask. It was a wonderful stay. The pool was nice. My son and granddaughter had a lot of fun swimming and playing in the pool. It was very nice to have a supply of towels in the pool room.
Excellent 8.0
Pros: Easy access to the airport!! Great staff and great staff in the on site restaurant!
Mediocre 3.0
Cons: There was a bottle of prescription Adderall from the previous guests stay in our drawer. I have 2 young children....so that was the problem for us.
Excellent 10.0
Pros: Cleanliness
Cons: There was nothing I disliked about my stay.
Excellent 10.0
Pros: I like how clean the room was and how nice customer service was
Excellent 10.0
Cons: My card entry kept disengaging. So I had to replace them twice. Other than that, my stay was fantastic. I will stay there again whenever I return to visit.
Mediocre 3.0
Pros: It looked nice
Cons: Room had stains on the cover
Excellent 10.0
Pros: Pool was open, which was a great stress reliever from being on the road.
Cons: Complimentary coffee was at the bar, which took 20 minutes because they were understaffed.
Poor 1.0
Cons: No one was there to greet us or check us in when we arrived and when they did finally show up, they put us in the wrong room. Then the room they switched us to wasn¿t even clean. I complained and instead of getting us a clean room, they told us to leave.
Excellent 10.0
Pros: Everything
Cons: No
Excellent 10.0
Pros: clean and close to airport
Good 7.0
Pros: The king bed with a trundle bed was Breakfast was good and the staff was very friendly. My granddaughter loved the pool
Cons: The remote did not work. There was a toenail in the bed when pulled back however the bedding smelled clean like bleach.
Excellent 10.0
Pros: Great location to the airport, friendly check in staff.
Cons: Left two were to busy talking to even ask if I wanted a receipt, have a good day, or was everything ok? Very limited menu at the restaurant, and nothing else close by.
Excellent 8.0
Pros: The staff was so nice when we checked in! And the room was nice!
Excellent 9.6
Excellent 8.0
Pros:  the front desk!
Cons: Noisy HVAC unit
Excellent 8.0
Pros: The room was beautiful.
Cons: Nothing. Everything was great.
Excellent 10.0
Pros: Nice clean room. Staff very friendly and helpful.
Excellent 9.0
Pros: Clean, rooms are nice and modern (not dated like some hotels)
Cons: Nothing
Good 6.0
Pros: Clean and near airport
Cons: The room they gave me was not what I booked. I booked a suite with a sofa sleeper and my room did not have one. I would not have booked the room had I known .
Good 6.0
Pros: Our toilet stopped up right after we checked in and ran over. We called the front desk and they brought us a plunger? So we unstopped the toilet and cleaned up the mess with our towels? That may be common practice, but I was surpirsed.
Cons: As I stated above, we told the front desk that the toilet was running over. We checked out early the next am, with the dirty towel in the tub along with the plunger.
Excellent 10.0
Pros: I will never forget the service from the front desk Agent!! She was professional and punctual .she had a excellent smile and treated me like a customer Should be treated.she represented her company well and I would like to applaud her.
Cons: I enjoy my stayed. Jennifer made it worthwhile!
Okay 5.0
Pros: Hotel made our rooms close together after we requested it
Cons: No side or rear entrance. We had to park rather far away and go back to the front door in the rain. Hotel charged for breakfast.
Good 7.0
Pros: Room facilities
Cons: Wanted to charge for the breakfast and said it was not included We pointed out it was listed as free on your site and then we didnt pay But we had to convince them Breakfast options very poor Tea was cold No croissants or bakery items
Good 7.0
Pros: I liked that you had microwavable food available for supper. Staff was very friendly and helpful.
Cons: There was no garbage can in the bathroom. The main garbage can had no bag in it. Walls are thin and can hear people talking in hall. We missed out on the free breakfast because of leaving so early. Would have been nice to have a discount on supper.
Good 6.0
Pros: The burger restaurant on site was great. Although, everytike someone opened the patio door a cloud of cigarette smoke came billowing in. The stench was a damper on an otherwise great meal.
Cons: The locks to my room door had to be reprogrammed after having my key unsuccessfully recoded three times. I was very tired from traveling, had an early flight, and just wanted to sleep. Inside the room, it looked as though someone had spilled something on the old A/C unit and it was crawling with ants. I was too tired to call down to the desk again, so I just slept in the far bed from the window and did my best to put the ants out of my head so I could sleep.
Excellent 9.4
Pros: Husband and I stayed with our 3 kids, ages 5-14. They loved pancakes at night. I loved having coffee, microwave, and fridge in the room. Breakfast was delicious. Rooms were very clean. The staff was wonderful. Due to some unfortunate circumstances we had to change cities and dates for our stay. They were great about moving the dates the day of our original booked date.
Cons: The only slight down side was the pool was pretty small.
Good 7.4
Pros: Location, friendly staff
Cons: Loud humming elevator. Need a new shuttle van.
Holiday Inn Kansas City Airport - Kansas City
Rated #5
8.6
Excellent 8.6
Based on 366 reviews
Details
Reviews
C$ 174

Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.3
Overall
7.0
Overall 8.4 Excellent
Based on 227 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.3
Overall
7.0
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
8.3
Comfort
8.2
Location
9.3
Services
8.1
Staff
8.1
Cleanliness
8.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
9.2
Comfort
9.2
Location
9.3
Services
9.0
Staff
9.1
Cleanliness
8.8
Comfort
9.4
Location
9.3
Services
9.3
Staff
9.1
Cleanliness
9.3
Comfort
9.2
Location
9.2
Services
9.0
Staff
9.0
Cleanliness
9.0
Comfort
9.0
Location
8.8
Services
8.5
Staff
9.0

Okay 4.0
Pros: Wait staff in the restaurant were super!
Cons: Shuttle service was a hot mess and they weren’t busy Housekeeping did but freshen the room
Excellent 10.0
Pros: Near the airport.
Cons: Visibility was not the greatest.
Excellent 9.0
Pros: The hotel was very nice and clean. Staff was really nice. Restaurant had good food, service took a while. The only issue I had was the room temperature never was warm. I finally had to get extra blankets because it was always cold. It was cold and raining when I visit Kansas.
Cons: Didn’t like that I couldn’t get the room warm. Other families in our group had the same issue.
Excellent 10.0
Pros: The room was amazing!
Cons: Nope I liked everything
Excellent 8.0
Pros: Room cleanliness
Excellent 10.0
Cons: There was no coffee or cups in the room with the coffee maker.
Excellent 9.0
Pros: Location ideal for Kansas City airport access. Staff went above and beyond for us.
Excellent 10.0
Pros: staff was nice and helpful
Cons: construction near by
Excellent 9.0
Pros: Super classy& nice
Cons: False emergency at 2:37am
Excellent 10.0
Pros: Location
Cons: Staff was not helpful. Gave short answers to to important questions. Seemed disinterested.
Good 6.0
Pros: Clean and friendly staff.
Cons: Was supposed to include cont. breakfast, it did not. Pool was closed for the whole weekend. Furnace would not turn off, it was 78 degrees in the room. All they did was disconnect the control.. so nothing to cool it off, nor to hear if it had gotten cold
Excellent 10.0
Pros: Proximity to the airport, well appointed rooms & decor.
Cons: N/A
Excellent 10.0
Pros: The staff at this hotel is fantastic from the front desk to the bartenders Great stay!!
Cons: Nothing wrong
Excellent 10.0
Pros: Very modern andclean
Poor 1.0
Pros: Staff was rude and exhibited terrible customer service. I and other reps from my firm travel to this area often. We will never stay at that hotel again.
Mediocre 3.0
Pros: It was clean and the room was large enough.
Cons: The bathroom door was a slider and was installed with a two inch gap so there was little privacy and no fan. The H VAC was loud and ran all night. Got woken up at 530 in the morning by an intercom that was a false alarm. Breakfast was not included.
Poor 1.0
Cons: This hotel should not be operating. It is a construction site. Bugs dirt and construction everywhere. Had to skim bugs out of pool. Ended up leaving a night early even though it was prepaid. So loud and filthy. Alarms went off in rooms in am, for dusthaza
Good 7.0
Pros: Renovated bathroom. Comfortable bed.
Cons: Hotel still renovating so it wasn't elegant.
Mediocre 3.0
Pros: It is a nice hotel. The rooms are clean and the staff is friendly.
Cons: The construction at the hotel created many problems. The emergy alarm went off at 4am, the loud drilling and banging noises from construction started at 8am, and the water in the rooms was turned off at 10am. The staff didn't explain/warn us about this.
Good 7.0
Pros: Remodeled rooms and proximity to airport with very friendly staff!
Cons: Remodel going on - not aware when booked. Staff watching random music videos at loud volume in lobby on lobby tv. Shower hot cold didn't work well.
Okay 5.0
Pros: The newly renovated room we had was nice.
Cons: The construction inside hotel caused noise and confusion of direction. The room never got clean even though we asked for it to. Staff either did not communicate or it was ignored. Same with room service, terrible communication amongst staff.
Good 6.0
Pros: I loved the location, the rooms were nicely decorated and very clean, and overall the staff was very friendly and helpful.
Cons: The hotel was in the middle of a large remodel, which really doesn't bother me. What did concern me was the fact that there were large unsecured construction areas which seemed dark and creepy. It felt unsafe and I feel they should have been locked off.
Good 6.0
Pros: The room was very nice and clean.
Cons: Clarity around internet access would be helpful. I was told over phone to enroll as a Marriot Rewards Member for free access. I enroll and I called again about the access code and I was told to choose the 9.99 for the daily rate and was charged anyway
Mediocre 2.0
Cons: they were in the process of remodeling this hotel, so the place seemed like a construction zone. It wasn't what I expected from a Marriott hotel. Our hotel room had been renovated, but the AC didn't work properly and the window overlooked construction.
Okay 4.0
Cons: The hotel is going through renovation that was never mentioned when I made the reservation. The first room was very dusty, which shouldn't been used for guests at all. The second room was better, but still not perfect.
Okay 5.0
Pros: good rate
Cons: no comp breakfast they need to add one
Good 7.0
Pros: Close to airport. Free parking. Really comfortable bed. Nice linens Mini fridge included.
Cons: Dated compared to other Marriott Hotels. My king room was adequate but very cramped for 2 people. There was a hair on the clean folded washcloths. There was an apple under the bed that housekeeping missed.
Poor 1.0
Pros: Location
Cons: The hotel was old, not clean at all.
Good 7.0
Pros: lobby/entrance very nice, good workout gym
Cons: the bathroom - it was very small - the ceiling was lower than in the bedroom area and my husband was almost to tall to stand in the shower - could barely close door to bathroom when in it, for the price paid I expect a nice larger bathroom
Good 7.0
Pros: it's location
Cons: no
Okay 5.0
Pros: The comfortable bed and pillows
Cons: Small room & bathroom, hotel is dated, and needs updates. The hallway was dusty and the carpet was old and frayed. No frig or microwave & no free breakfast. Location in the middle of nowhere. Just an average stay, wouldn't want to stay there again.j
Kansas City Airport Marriott - Kansas City
Rated #6
8.4
Excellent 8.4
Based on 227 reviews
Details
Reviews
C$ 219

Cleanliness
9.1
Comfort
8.8
Facilities
8.6
Location
9.3
Overall
8.9
Overall 9.0 Excellent
Based on 12 reviews
Cleanliness
9.1
Comfort
8.8
Facilities
8.6
Location
9.3
Overall
8.9
Cleanliness
9.0
Comfort
6.0
Facilities
8.0
Location
9.0
Overall
6.0
Cleanliness
8.0
Comfort
9.3
Facilities
7.3
Location
9.3
Overall
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.6
Comfort
9.2
Facilities
9.2
Location
9.2
Overall
10.0

Excellent 10.0
Pros: Great staff! Excellent breakfast! Clean rooms!
Excellent 10.0
Pros: It was clean, the front desk was helpful and caring. They made it simple to check in and out. Recommended a few places to eat. The room was nice and quiet. It was a good place for the price we paid. Breakfast was kind of the norm. Nothing special. It was close to where we needed to be.
Cons: If I had to complain it would be that I sounded like a herd of cattle walking down the hallway. But really otherwise I have no complaints
Excellent 9.7
Pros: Staff, breakfast selection, beds
Cons: N/A
Excellent 9.7
Pros: They let me check in early, when my paid airport shuttle didn't arrive, they took me to the airport before their normal shuttle hours. Overall awesome
Cons: I was on foot and their wasn't too many food options nearby
Excellent 8.5
Pros: Staff was personable and helpful, as we needed to catch shuttles for the airport.
Cons: Room wasn't stocked with tissues, coffee, etc... Breakfast was okay.
Okay 4.8
Pros: Close to airport
Cons: They would not refund $99 for my husband and I since I canceled my two minutes after booking it. I thought I had booked for the wrong night. Then I realized it was the correct night and I booked again two minutes later. I called to see if they would refund the first booking since it was such a quick turnaround and I had mistakenly thought the wrong date then I booked again two minutes later once I realized it. My brain not working at full capacity due to helping my husband fight a very serious cancer which chemo is not working. The stay was for medical reasons to fly out to a dr to see if they had any trial or anything else we could try. We are a young couple with two young kids. When I called this online service and hotel they would not refund my $99 even though I booked, accidentally canceled, and then booked again within 5 minutes. They did not loss any money off this but still would not refund us even after I explained what happened and told them of all the medical expenses we have had. Comfort inn and company will never again receive any of my or my family's business.
Excellent 10.0
Pros: The front desk and breakfast staff were very friendly and helpful for our one night stay before a flight. I was traveling with my son and they were very accommodating. Everything was clean and decent breakfast.
Cons: The shuttle driver was pretty grumpy, but what do you expect at 5am
Excellent 10.0
Pros: Affordable, clean, spacious room & bathroom, friendly staff. Good hotel for overnight to catch a next day flight.
Good 7.6
Pros: Staff was very good! Breakfast lady was awesome!
Cons: Phone didn't wirk in room. Mold in shower. Light burned out in bathroom. Alarm clock didn't work. Called for wake up at 0545. They called at 0615. Breakfast lady was on point. She was fabulous. Staff very friendly!
Comfort Inn Kansas City / Airport - Kansas City
Rated #7
9.0
Excellent 9.0
Based on 12 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.8
Facilities
7.8
Location
8.8
Overall
8.0
Overall 8.1 Excellent
Based on 890 reviews
Cleanliness
8.6
Comfort
8.8
Facilities
7.8
Location
8.8
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
8.0
Cleanliness
9.0
Comfort
8.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.5
Comfort
8.8
Location
8.9
Services
8.4
Staff
8.6
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.8
Overall
6.5
Cleanliness
8.3
Comfort
8.1
Facilities
8.0
Location
8.3
Overall
7.8
Cleanliness
8.6
Comfort
8.6
Location
8.8
Services
8.2
Staff
8.7
Cleanliness
8.7
Comfort
8.4
Facilities
7.0
Location
8.7
Overall
7.5
Cleanliness
8.8
Comfort
9.0
Facilities
8.6
Location
8.8
Overall
9.0
Cleanliness
8.6
Comfort
8.5
Location
8.4
Services
8.1
Staff
8.3

Excellent 10.0
Pros: I liked everything. When I travel to Kansas City, i only stay at this hotel
Cons: nothing
Excellent 10.0
Pros: Great location and so easy for early airport drop offs!
Cons: N/A...liked everything.
Good 7.0
Pros: This hotel was very close to the airport and the shuttle runs every 30 minutes. The rooms were nice but the bathrooms were small. Honestly the room size is enough for just two people. They are smaller and a little outdated but it was fine for one night.
Cons: There weren’t any microwaves in the room in the only one located was in the ice machine room which I thought was weird.
Excellent 8.0
Pros: Convenient location, reasonably priced
Cons: Rude shuttle driver drove fast, tailgated other vehicles
Excellent 10.0
Pros: Cleanliness
Cons: Close to the airport and nearly attractions
Excellent 10.0
Pros: Clean and quiet. 24 hour airport shuttle
Excellent 8.0
Pros: Room was clean and comfortable,quiet. Shuttle service was prompt. Chelsea at the desk was exceptional.
Cons: Your ad said breakfast included, not so. Paid 15 dollars for a bagel and toast.not happy.
Excellent 10.0
Pros: Great staff, food, rooms, and ambience
Cons: No indoor pool
Excellent 10.0
Pros: Staff was wonderful!
Good 6.0
Pros: I like the location as it was close to the highway for our trip
Cons: The room was extremely small (which was fine for the 12 hours we were there but would¿ve been terrible for an extended stay). The housekeeping staff didn¿t seem very friendly but the desk staff was very helpful.
Okay 4.0
Pros: Not much
Cons: Slow water draining in sink and bathtub notified the hotel front desk but never fixed the problem
Excellent 10.0
Pros: I was there taking advantage of the park and fly program for an early flight out. Location, airport shuttle were all great.
Cons: Was perfect for my needs.
Okay 4.0
Pros: Location is very close to airport
Cons: I have stayed here many times. This time I was charged for parking??? Never before and staff at checkin said they have always charged for parking. Called for shuttle driver from airport he said "stand outside by the curb, call me back when you get there"
Excellent 10.0
Pros: Super close to hotel. Staff was great. Shuttle very convenient.
Mediocre 2.0
Pros: Price
Cons: I wasn't a 3.5 star hotel.
Mediocre 3.0
Pros: The staff was extra friendly and accommodating.
Cons: The room smelt like a smoking room and the bed wasn’t very comfortable. The hotel was definitely dated once you got past the front desk. I wouldn’t stay here again.
Excellent 9.0
Pros: The Customer service was excellent and the food was delicious. Our room was clean.
Cons: Our stay was good.
Excellent 10.0
Pros: The receptionist was very polite. She answered all our questions and concerns.
Cons: Not at this time.
Excellent 10.0
Pros: Staff and location
Cons: Nothing I can think of
Excellent 10.0
Pros: The kind staff and ability to park my car for 2 extra days while out of town.
Poor 1.0
Pros: The staff was nice and welcoming when we first arrived. The over night help was horrible.
Cons: Upon arrival the staff was a great help. But it was the building that was just disgusting it smelled of marijuana and cleaning supplies mixed with mold and fecal matter. our room looked as if someone was already sleeping in there trash everywhere
Good 6.0
Cons: The TV wasn’t working properly due to server problems and they couldn’t correct the issue. It was annoying.
Good 6.0
Pros: Cost
Cons: Trouble with internet and channels changed on tv randomly.
Good 6.0
Pros: The bed was super comfortable!
Cons: There was standing water in the tub. You would think the cleaners would report this after cleaning the shower. Not good.
Poor 1.0
Pros: There is nothing pleasant I can say about this hotel, I have never in my life treated so horribly by a hotel and staff.
Cons: The entire night staff at this hotel. Needs some strong retraining. The girl  who was working was the worst I ever encountered anywhere i have ever stayed. And one of there employees tried to start a physical fight with me!!!
Mediocre 3.0
Cons: There was markings on the sheet and as well as tissues And I have a newborn so I left the hotel
Good 6.0
Pros: Staff. They were all wonderful people.
Cons: The rooms were seriously not up to par with this brand or rating of hotel. I was extremely disappointed in this place. They closed the restaurant so there was literally nothing this place had to offer.
Okay 5.0
Cons: Beds where very uncomfortable. They where hard with barely any padding. As soon as I laid down I sunk in the bed and the bed also moved. When I told staff all they said was, “oh.”
Mediocre 3.0
Pros: The hotel has a restaurant/bar which was nice, but no room service.
Cons: The room was uncomfortable. The toilet wouldn't flush, or water would run continuously. The shower didn't drain. The room was noisy, inside & outside. The bed was sunk in so not comfortable. Too many LED lights. Room was small for 2 Queens.
Okay 5.0
Pros: Clean, fully stocked
Cons: Was a mediocre experience overall.
Good 7.0
Pros: Shuttle service 24/7 and spotless bathroom.
Cons: Gloomy and dated.
Okay 5.0
Pros: Fast check in .. Nice front Desk people loved the shuttle
Cons: It was Older and dirty Looking and the elevators were scary sounding ... Rooms were Basic
Good 7.0
Pros: They gave us a room close to the pool. The pool was deep! Loved that!
Cons: They charged me twice but I caught it on credit card statement
Okay 4.5
Pros: Bed was comfortable and staff was great
Cons: Wall paper falling apart, carpet frayed and dated, overall appearance was not what we have known for Starwood properties. We were disappointed.
Okay 5.0
Pros: Price
Good 6.0
Pros: The hotel was clean. The beds pillows were very comfortable.
Cons: We came there because our air conditioning at home was broken. The hotel air was not cold enough for my husband.
Good 6.0
Pros: Very close to the airport.
Cons: Our room smelled very musty,
Good 6.0
Pros: The beds were very comfortable. Staff was very friendly.
Cons: I didn't appreciate the lack of free breakfast, or the fact that the breakfast buffet offered for $12.00 was exactly the same as that I could have for free at another hotel. They held $50.00 from my card for 24 hours after we left for incidental charges.
Okay 5.0
Pros: location was great
Cons: I wanted a hotel with a pool. That's all my kids wanted. the pool was closed until the next weekend. not known until too late. Also the walls were super thin. Could hear next room conversation perfectly through the door. Slow tub drain.
Mediocre 2.0
Pros: Super 8 was awful cockroaches infested asked for a wake up call because had an important meeting and no wake up call was late. Not satisfied at all and wouldn't recommend This hotel at all.
Excellent 10.0
Pros: The hotel has a really good restaurant inside with a good breakfast buffet. The room was spacious & the heat worked well in January for playoff time.
Excellent 9.7
Pros: Hotel was clean throughout and that’s very important to me. Room was cozy very clean as well. Well taken care of establishment
Cons: Bed was a tad bit firmer than I prefer
Mediocre 2.0
Cons: NOT a 3.5 star hotel! Closer to a 2 star. "Room Connection" doors were hollow metal=amplifying room next door. Don't book here if you want to sleep!
Okay 5.0
Pros: Good location.
Poor 1.0
Cons: The mattress I slept on needed two pillow under one side. So that I did not roll out. Very terrible mattress. I told them at the counter. They said ok.
Okay 4.0
Pros: Close to the hotel with shuttle service.
Cons: The bathroom was pretty bad. Toilet took ages to flush and the bathtub immediately filled with water no matter what you did. The hotel itself was old and not in a charming way.
Poor 1.0
Pros: Proximity to airport
Cons: Poor hygiene First room offered to us was smelling very bad Second room offered to us was also smelling very badly Very loud noise from the bar below
Mediocre 3.0
Pros: Close to airport.
Cons: Despite the distance shuttle only is available every 20 minutes and leaves sharply which is fine. However, the clock in our room is about 5 minutes behind so don't rely because you're bound to be late and miss the shuttle. Need to wait outside for shuttle
Mediocre 3.0
Pros: Close to the airport and the shuttle
Cons: Old and needs updates
Okay 5.0
Pros: The staff was great! The location is excellent.
Cons: The hotel itself was dingy and smelled smokey. The room smelled like feet and was humid/damp. Even the sheets felt damp.
Poor 1.0
Pros: Great location and dining options.
Cons: The front desk staff.
Mediocre 2.0
Pros: Location next to airport
Cons: Very old needs updating
Poor 1.0
Cons: Extremely loud. Old A/C units that rattle, loud neighbors, honking horns in the parking lot at 2a.m., and very loud staff in the morning who do not respect that I tagged my door to not be bothered. I slept maybe 2 hours.
Mediocre 2.0
Cons: I rented 2 rooms for three people for 3 nights. There were no parking spots for my car and I had to park on the mulch near the street. I was blocked in the next morning and had to drive off the curb. Staff was not helpful in locating parking
Poor 1.0
Cons: The hotel staff gave a wrong key while check-in. Shuttle what they provide, they dont come on time. I had to wait for an hour before the driver called and showed up. The hotel staff was trying to compliment with money on their faults. I will never ever go
Poor 1.0
Pros: The location was great for me
Cons: The housekeeper stole money feom my room.
Poor 1.0
Cons: There is absolutely no way that this hotel should have been a 3.5 Star. It was awful. Disgusting. Rats running through the duct work. The lobby smelled like cigarettes and bad cologne, and that was the hotel air freshener. I was so disappointed.
Poor 1.0
Pros: Nothing
Cons: Everything
Excellent 10.0
Pros: Really friendly staff, great stay.
Excellent 8.0
Pros: Rooms were clean
Cons: Ac didn't get as cool as I would have liked. Would be better if they served free breakfast.
Excellent 10.0
Pros: Very clean and spacious! Friendly staff as well. Free bottle of water each day, and a large fridge, were nice perks.
Good 7.1
Pros: Hotel was very close to the airport which made it easy to get to my flight. Hotel was very clean and the bed was comfortable. Room had mini fridge, good size tv and nice bathroom.
Cons: Room AC wasn't working. When I contacted the front desk they sent maintenance quickly. Tech said AC was working, but couldn't keep up with the heat from the day. Front desk staff said the room would cool off eventually, but the hotel was full and they could not move us to another room. When I went down to the front desk to ask for a manager, they said a supervisor wouldn't be available until Monday (two days later), and that they would not be able to offer any room discount. Surprisingly, they were able to find an empty room for us which did have a working air conditioner. Very disappointed with the lack of customer concern from the front desk staff. Pillows were too soft for my liking. Hotel has a restaurant but for the rate, does not offer a continental breakfast for the guests
Excellent 8.2
Pros: The bed was so comfortable.
Cons: I think a nice continental breakfast could be included.
Good 6.8
Pros: We enjoyed the king size bed that had a very comfortable mattress and bedding. Our TV had a variety of channels including HBO and Showtime. Also, the black out curtains were perfect for sleeping in.
Cons: We received a questionnaire in advance of our stay that included room preferences. We requested a high level room with a king size bed. Upon arrival, we received a room on the first floor with two full size beds. We then asked the attendant if our initial request could be met and as it turns out there was a room available that met our needs. She did not express concern for the unmet request or issue an apology. Our room was only cleaned once during our three night stay. We had to requested additional towels because ours were not replenished daily. We were going to have breakfast in bed but the room service line was busy for an hour. We tried the front desk and restaurant as well. All lines were busy.
Excellent 8.5
Pros: Clean with a restaurant inside.
Cons: Not much of a complaint but the bed was a little too soft and the bathroom was small
Good 7.4
Pros: The beds are amazing, and rooms are nice.
Cons: Location isn't the best, unless you are looking to be close to the airport
Good 6.8
Pros: I really liked the front desk staff. They were very understandable and eager to help with all of my needs.
Cons: I disliked the fact that my card info was taken for incidentals and my card was charged 60% of the actual overall room payment. I have never noticed that before but it was definitely an extreme negative mark when I saw that on my acct info. Yes I was told it would take 3 to 4 days for it to be placed back onto my account but it was still a big shock.
Okay 4.8
Pros: Some staff was nice and pleasant. The restaurant food was average but not bad. Bed was comfortable and we used the small gym. Some machines were not working 100% but you could still use them. Also the pool was nice
Cons: So the small detail was that there are many Four Points and we wanted the one by the stadium not the one by the airport. Huge difference. No one could help us with this and we wound up paying for two hotels for the weekend. It's pretty isolated so you need a car or taxi to get a good meal away from the airport. The hotel actually drove us to a local restaurant and said they could brng us back, but when we called they said they couldn't do it after all. If you want a place near the airport it's fine. A lot of pilots and stewards were staying there.
Excellent 8.0
Pros: Friendly staff
Okay 4.8
Pros: Rooms were small but the beds comfortable! Food at restaurant was average. Check in was quick and easy!
Cons: Attempted to order room service at 9am from our room- the hotel phone was not working so I called via my personal cell and spoke with AJ at the front desk. He said he would send someone to fix the phone but told me there was no room svc on Sundays- which is not true. He then proceeded to hang up on me. My friend and I had to physically go down to the front desk (were still in pj's, mind you) and spoke directly to the manager, who happened to be Aj who previously hung up on me! After he told us the restaurant is "right there" pointing to the restaurant, he finally gave me the phone to call room service. Unbelievable customer service. I've never been treated like that in my life. Especially at a "nice hotel." Aj must have had a change of heart and apologized for his actions 2 hrs later when we checked out and compensated our breakfast but I will never ever pay to stay at a Sheraton again. It was supposed to be a fun girls weekend and this is what we're talking about. I just hope other guests don't have to experience any of this.
Excellent 10.0
Pros: Wee arrived late and left early. Everyone was curious and efficient.
Cons: Nothing. It was great.
Excellent 8.0
Pros: 3 star, very nice room.
Good 6.8
Pros: The hotel is very near the airport and the shuttle ride is quick. A major draw is the 10 day free parking. The hotel looked like it was being remodeled but our room (we stayed twice) were comfortable.
Cons: The restaurant was terrible. Also the business center is joke. While the computer is nice it is placed five feet from a big screen TV. It gave me a headache to print out my boarding pass.
Four Points by Sheraton Kansas City Airport - Kansas City
Rated #8
8.1
Excellent 8.1
Based on 890 reviews
Details
Reviews
C$ 143

Cleanliness
8.3
Comfort
8.2
Facilities
7.7
Location
8.5
Overall
8.1
Overall 7.9 Good
Based on 617 reviews
Cleanliness
8.3
Comfort
8.2
Facilities
7.7
Location
8.5
Overall
8.1
Cleanliness
9.5
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
2.0
Overall
8.0
Cleanliness
8.1
Comfort
8.1
Location
8.3
Services
7.7
Staff
8.2
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
7.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
8.6
Comfort
8.4
Location
8.8
Overall
10.0
Services
8.1
Cleanliness
8.8
Comfort
8.8
Facilities
9.0
Location
8.6
Overall
9.0
Cleanliness
8.0
Comfort
7.9
Facilities
6.0
Location
8.4
Overall
7.0
Cleanliness
8.4
Comfort
8.1
Location
8.3
Services
8.0
Staff
8.5

Mediocre 3.0
Pros: Nothing
Cons: Everything. Your pool was absolutely disgusting
Excellent 9.0
Pros: It was clean and comfortable. It had a refrigerator, which is always a bonus. There was free breakfast and a nice swimming pool. The staff were very helpful and polite.
Cons: My only complaint is, when I went to check out, I had to wait for about 3 to 4 minutes for a desk clerk.
Excellent 9.0
Pros: The price.
Cons: Smell of I think cleaning fluids to clean rooms
Good 7.0
Cons: Pancakes were the only hot breakfast item. Pool didn’t look very inviting. Had tv’s on with oldies music on fairly loud at the same time in lobby. Landscaping was overgrown, partially blocking the entry sign.
Okay 4.0
Pros: The marble pieces in the bathroom; and, the cable tv (not the tv, just the cable).
Cons: The grass had not been mowed in quite some time, and we have allergies. The staff knocked on both doors 3 different times, the morning of checkout, to see if the room was empty so they could get in to clean. The continental breakfast, the chewy granola bars were so old they were dry and crunchy. Vagrants outside. Seen the same gal (a guest?) go in to different rooms on different floors all 3 nights we were there...
Excellent 8.0
Pros: Staff was helpful and courteous.
Cons: Some of the Ice & Soda Machines weren't working and remember a used pizza box on top of the soda machine from check-in to check out.
Okay 4.0
Pros: I like the fact that it was quiet and not crowded.
Cons: The smell throughout was stale as if the carpets needed to be cleaned. This is usually our favorite place to stay each year we come but this year was very disappointing. Our room was not smelling fresh at all to the point of having to buy spray to get only a temporary relief from the smell and it was not equipped with things we needed. The phone did not work to call the front desk and it took coming to the desk 3 times to find someone finally behind the desk.
Excellent 10.0
Pros: The room was very clean. Great size for moving around and stretching your legs. Breakfast presentation was adequate. Coffee was good.
Good 6.0
Pros: Good location to our destination and the breakfast was decent.
Cons: Definitely did not meet expectations as far as cleanliness. The upgrades were an attempt, but this is not an 8+ hotel. Can't be too upset though because it is much, much cheaper than others. You get what you pay for.
Okay 4.0
Pros: Convenient to highway.
Cons: Bed not comfortable and very small room.
Okay 5.0
Pros: Okay. I ate a bagel
Cons: The cleanliness. The room wasn’t cleaned thoroughly enough.
Okay 5.0
Pros: location
Cons: wouldn't let me check in 30 minutes early.
Excellent 10.0
Cons: Hard to locate
Mediocre 3.0
Pros: Room was clean
Cons: The hotel behind it was very sketchy. Saw a few drug deals happen, people smoking weed. To make it clear the hotel was great but just wish they did something about their next door neighbor to make it better. I wont be booking here for sure.
Excellent 10.0
Excellent 8.0
Pros: Close to airport to fly out.
Cons: Really more than I wanted to pay.
Excellent 9.0
Pros: Nice area, felt safe, clean and updated, kind and helpful front desk staff.
Cons: No
Mediocre 3.0
Pros: The woman working at the front desk was nice.
Cons: Our first room we walked in and there was a huge nasty stain in the middle of the bed with hair.
Okay 5.0
Cons: The hotel is aging and needs a lot of work. Walls are dirty. Corners of tub were dirty. Sheet rock tape has popped in the middle of the wall. Desk chair was split all the way down the side. Furniture is awkward in the space.
Mediocre 3.0
Pros: The room was clean but the door had a gap in it when closed and we had to be moved and then the air conditioning didn't work that well. Plus the bed was hard.
Cons: The bed.
Excellent 8.0
Pros: The hotel is easily accessible and was clean. They had breakfast to go breakfast which was good.
Cons: The walls were thin and the noise travels. We could hear people talking from upstairs and also on the street during the night. Other than that no complaints.
Mediocre 3.0
Cons: Window was not sealed so we could hear the outside noise terribly. The screen was broken and the safety for the window was not functional.
Excellent 10.0
Pros: Very nice room and customer service
Okay 4.0
Pros: Friendly staff
Cons: We arrived for a very late check in. When given our room we found it to be filled with trash from the last guest and not turned for a new guest. When given another round we found trash and popcorn in the pullout bed. The toilet took forever to turn off.
Excellent 9.0
Pros: perfect location.breakfast was good.
Cons: no
Excellent 10.0
Pros: Friendly staff, good breakfast selection, clean comfortable room.
Excellent 10.0
Pros: King Room with couch
Cons: Jacuzzi is in bathroom which would be fine if you can dim the lights
Okay 5.0
Pros: Good price on our route. Pet-friendly.
Cons: the area seemed sketchy. Was nervous about leaving the car full of all our stuff.
Good 6.0
Okay 5.0
Pros: Clean
Cons: We paid for a whirlpool room and didn't get it. Staff didn't help at all.
Mediocre 3.0
Pros: Overall, it looked clean. The beds were good.
Cons: Next door was a family with small children crying loudly in the middle of the night. Rooms didn't seem to absorb much sound. With occupancy so low, please book parents with small kids with empty rooms on either side.
Mediocre 3.0
Pros: The closeness to the airport was good.
Cons: The room was filthy! Hair was all over the room. On the bed, bathroom floor, in the towels. Spiders on the bathroom floor. It was disgusting! I would say for the price one could find a cleaner place to stay.
Okay 5.0
Pros: The staff was friendly. Except the check out lady. She was nice to the lady who checked out before me. When it was my turn, she got a complete attitude for no reason.
Cons: My bathroom and a few areas in the room where dirty. My toilet kept almost overflowing. The iron and ironing board was filthy. And my towels had old stains on them. And my door was broke so I literally had to kick it to close all the way shut.
Good 6.0
Pros: It was clean.
Cons: The side door where close to our room was never locked. Felt it was a safety issue. Ice machine intermittently worked.
Poor 1.0
Pros: Quiet location
Cons: Amenities were not available
Okay 5.0
Pros: The close location to the airport.
Cons: I booked this hotel based on availability of shuttle service to the airport. Fortunately, I called the day before was told I had to find another way as the shuttle was cancelled for the foreseeable future. You need to have the latest information
Good 6.0
Pros: Friendly staff
Good 7.0
Pros: Staff helpful, friendly
Cons: Was some water damage to the walls in the bathroom
Mediocre 2.0
Pros: The driver of our shuttle to the airport the next morning.
Cons: The rooms were not clean. I didn't even want to get in the bed or take a shower. Did not meet a 3 star. Definitely a 1 Star hotel. The staff was unprofessional when we checked in and were more interested in the chiefs game then even doing there job.
Poor 1.0
Pros: The front desk were excellent.
Cons: The Hotel had bed bugs....They are suppose to recredit my account for the night....As they put it! they will credit you and you will recredit me....I'm waiting for this to happen....
Poor 1.0
Cons: Window in the room did not close correctly, you can hear everything from crickets chirping to loud music and on the 3rd floor. Pool was dirty there was dead bugs in it water felt greasy. When turning on the ac Seemed like there was mold
Excellent 9.7
Cons: There was remodeling going on, but nothing that disturbed.
Okay 5.0
Pros: The housekeeper and maintenance man were very friendly and courteous. The rooms were nice and cold. The breakfast was decent.
Cons: After we checked in, got our keys, went to the 3rd floor, the door was not working. The housekeeper tried, she was super friendly.20 min later still standing in hall. We get a room, and the bathtub doesnt even drain. The stopper was stuck down
Okay 5.0
Pros: Location is good and room was clean.
Cons: Older hotel, a bit run down elevator buttons broken- missing. Old and very noisy window AC units in rooms. Very difficult to sleep with all that noise!
Mediocre 3.0
Pros: The bed was fairly comfortable. The breakfast was adequate to good. And the morning reception was friendly.
Cons: The evening reception was grouchy and didn't bother to even stand up from behind the desk to check me in. The Room did not seem well taken care of With missing window shade cover and A poorly latching door. Elevator buttons broken and missing.
Good 7.0
Pros: Close to airport
Cons: no
Mediocre 3.0
Pros: Location
Cons: The availability of food was misleading. Carpets were littered all the way to our room. AC was not working properly in our room so they brought us a box fan...I guess to blow around the hot air. I booked a room elsewhere and we checked out after an hour
Good 6.0
Pros: Location
Cons: Public areas were dirty and old. A lot of trash on the floors in public areas.
Okay 5.0
Pros: Breakfast
Cons: Found out it was a two star hotel instead of a 3 like that advertisement said
Poor 1.0
Pros: Clean room, good breakfast options, small pool that's perfect for kids
Cons: The toilet didn't flush properly upon check in. Asked front desk to fix it early the next morning. Not fixed 13 hours later and front desk attendant was rude beyond belief. She brought a plunger so that we could fix it ourselves.
Good 7.0
Pros: Amenities were nice and breakfast was a plus!
Cons: Odd smell throughout the halls, possibly need to change their mop head while cleaning.
Good 6.0
Pros: Great breakfast
Cons: Needs updating which they are currently working on.
Good 6.0
Cons: Most of the front desk staff very unfriendly.
Good 6.0
Pros: Nice hotel
Cons: Front desk attendant not very friendly at check in. She was training a new employee and seemed very unfriendly..
Okay 4.0
Cons: Wanted to be near the airport but will never stay here again. Pick another one of the nearby hotels.
Poor 1.0
Pros: 10 min to airport
Cons: Window would not close, close to freeway very loud, Beds very hard, terrible experience and did NOT sleep
Poor 1.0
Pros: Location
Cons: Was not told ahead of time that there was a renovation going on so no pool and everything a mess.
Poor 1.0
Pros: Location
Cons: Someone smoked in my non-smoking room before I arrived. Staff had to get machine for cleaning out "now" an hour after I checked in. Next night had a dog barking in another room keep me awake- front desk did nothing. Hotel promised refund but never got it
Mediocre 3.0
Pros: I liked the young women working at the front desk until the following morning. The girl working the front desk was terrible. Not helpful and could tell she didnt like her job.
Cons: Yes I was not informed that it was under construction when I paid for this room. That hotel has no business being open until the work is completed. It was very deceitful to keep this hidden from customers. Had I known I wouldn't have paid to stay at this
Poor 1.0
Pros: The woman at the front desk was very friendly and attentive to our needs. I liked it because it was pet friendly, with indoor pool. I thought it was great that I didn't have to cancel my apt with my caseworker, since they had a media center.
Cons: Back outdoor entrance DID NOT require a key to get into hotel!! Manager said they purposely stripped the door, its on back order. I had to call the front desk at 1pm to ask for maid service. Ice machine, pop machine, vending machines all down on 1 floor.
Excellent 9.1
Pros: Clean rooms and a good breakfast
Cons: No hot tub
Excellent 9.4
Pros: Clean room and public areas. Easy access.
Cons: Old furniture, poor sound insulation. Breakfast can improve a little bit.
Best Western Plus Kansas City Airport-Kci East - Kansas City
Rated #9
7.9
Good 7.9
Based on 617 reviews
Details
Reviews
C$ 141

Cleanliness
8.0
Comfort
8.0
Facilities
10.0
Location
8.4
Overall
8.0
Overall 7.8 Good
Based on 99 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
10.0
Location
8.4
Overall
8.0
Cleanliness
6.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
7.3
Comfort
7.9
Location
8.3
Services
7.3
Staff
7.3
Cleanliness
7.9
Comfort
7.9
Location
8.0
Services
7.3
Staff
8.0
Cleanliness
7.9
Comfort
7.9
Location
8.6
Services
7.1
Staff
7.9
Cleanliness
8.3
Comfort
8.4
Location
8.8
Services
8.2
Staff
8.5
Cleanliness
7.6
Comfort
7.4
Location
7.8
Services
7.4
Staff
8.2

Excellent 10.0
Pros: beds were soft bathroom was clean and kitchen was nice.
Excellent 10.0
Pros: Very quiet area. Very clean rooms and comfortable bed and pillows.
Cons: No complaints.
Excellent 10.0
Pros: Free laundry. Kitchen and kitchen utensils. Refrigerator
Cons: Maybe more movie channels. Maybe
Okay 5.0
Cons: Comforter had big stain. Tons of little black specks on the ground. Rubber? Not sure what it was or why it wasn't vacuumed up. The previous person's room keys still in the room had us questioning if the room was cleaned between guests.
Excellent 9.0
Pros: Everything except the small beds
Cons: Beds are too small
Excellent 10.0
Pros: The staff was great, and the room was awesome. A great value.
Cons: We had to go to the lobby to get ice. But the desk people were very gracious to help us out.
Okay 5.0
Pros: Close to airport
Cons: The website stated that there was an airport shuttle and free parking at the hotel upon check in They stated they did not have a shuttle to the airport. Since the room was non refundable we had to stay there and park at the aimport very expensive
Good 6.0
Pros: It was what I've come to expect of a Candlewood Suites. I love having the kitchen in the room. This one had complimentary coffee, which was great too.
Cons: Not clean. It was clear the floor had been poorly vacuumed (or not at all?). There was hair on the wall of the shower. Hallway was loud into the middle of the night.
Excellent 8.5
Pros: Great staff Friendly Full kitchen Pretty clean
Cons: Bugs (in kitchen and on towels)
Candlewood Suites Kansas City Airport - Kansas City
Rated #10
7.8
Good 7.8
Based on 99 reviews
Details
Reviews
C$ 712

Cleanliness
8.1
Comfort
8.1
Facilities
8.3
Location
8.3
Overall
8.1
Overall 7.7 Good
Based on 580 reviews
Cleanliness
8.1
Comfort
8.1
Facilities
8.3
Location
8.3
Overall
8.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.8
Comfort
8.8
Facilities
8.0
Location
8.4
Overall
7.6
Cleanliness
8.2
Comfort
8.4
Location
8.5
Services
8.0
Staff
8.4
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
8.6
Cleanliness
7.9
Comfort
8.0
Location
8.0
Services
7.5
Staff
8.0
Cleanliness
7.4
Comfort
7.7
Facilities
8.0
Location
7.9
Overall
9.0
Cleanliness
8.6
Comfort
8.3
Facilities
8.4
Location
8.5
Overall
7.6
Cleanliness
7.9
Comfort
8.0
Location
8.0
Services
7.8
Staff
8.1

Okay 5.0
Pros: The location
Cons: The customer service was horrible and the rooms were hot ,the ax didn¿t work and the staff did not do anything to accommodate you ,the guy at the front desk was short with us are entire stay
Okay 5.0
Cons: Tv didn’t work and could hear the smoke alarm all night
Excellent 8.0
Pros: Stayed 2 separate nights on a trip to MO, coming and going. 1st stay was awesome, clean room, stocked for what I needed for such a short trip. 2nd night, there were NO towels in, and I did not realize that until I was getting out of the shower. Room was on the 1st floor, no ice machine that I could locate
Cons: No bath towels or blow dryer in the room on 2nd room stay
Good 7.0
Pros: Checking in was easy and fast.
Cons: When we checked in our room was not stocked. We had to go down multiple times for items that should have already been in the room.
Excellent 8.0
Pros: Ambiance was fantastic! I was traveling alone and felt safe, this is huge deal for many solo women travelers.
Cons: Restaurant could have a few more meal choices.
Poor 1.0
Pros: Location
Cons: Sent to a dirty room. Go all the way downstairs again only to be sent to a room with zero air conditioning. Was so hot and was told all the rooms cold air was out. No comp, no discount, would not change room again for us. Disgusting, dirty place and will never stay there again.
Excellent 10.0
Pros: Location to the interstate was perfect!
Cons: Our 1st room AC wasn¿t working & we slept in a hot room but they gave us another room the 2nd night & compt one nights stay which was super nice, definitely wasn¿t expecting that! Will definitely stay there again when we go back!
Okay 5.0
Pros: Location and shuttle
Cons: Room smelled like it used to be a smoking room, staff was not friendly or responsive to questions, no breakfast of any sort came with the room. Not even a granola bar.
Okay 5.0
Pros: The lobby and restaurant area are nice.
Cons: The room smelled stale and there was hair in the tub and sink.
Excellent 8.0
Pros: Restaurant
Cons: The air conditioning did not work in hotel room. It was very hot
Good 6.0
Pros: Location
Cons: Parking Fee and Pool was Dirty
Good 6.0
Pros: It¿s location and it was peaceful
Cons: On the night of the 25th I couldn¿t sleep because of the strong smell of marijuana. I woke up to the smell on the 26th. I wanted to ask for a refund and check out but I had already booked the room
Mediocre 3.0
Pros: Close to airport, easy to access
Cons: I eventually ran the shower/sink faucet for 20 minutes, but could get NO hot water! I understand it's "pandemic time," but the Starbucks was understaffed and undersupplied for breakfast, very disappointing.
Excellent 10.0
Pros: It was clean. The beds were extremely comfortable. The staff was courteous.
Cons: I was not able to sit at the bar. I know there is Covid however they could have socially distanced the barstools.
Excellent 8.0
Pros: Nice rooms
Cons: Charge 7.00 a night for parking, and there was Nothing special about the parking lot.
Excellent 10.0
Pros: Quiet. Comfy beds. Friendly staff
Cons: No
Excellent 8.0
Pros: Location
Cons: Charging for parking
Excellent 9.0
Pros: Free shuttle every 15 min to KCI. Short ride.
Cons: Just wanted a snack for dinner & breakfast. Snack stand in the hotel is pricy. Short walk to service station offers better selection & prices.
Excellent 10.0
Pros: Very close to MCI. Very friendly front desk staff. Room clean and sanitized.
Excellent 9.0
Pros: The staff here are attentive and very friendly.
Cons: The surrounding area is desolate, but it’s an airport hotel, it didn’t adversely affect my stay due to the great staff.
Good 6.0
Pros: Liked that it was near Airport, Kansas.
Cons: Called for a shuttle ride. No directions were given to where to stand for a pick up. Waited outside in cold for 40 minutes. Employees were all nice. A small dried blood stain on pillow case. the room smelt like cigaret smoke.
Excellent 8.0
Pros: Location was why I chose this Hotel.
Cons: I checked in at 4:00 pm tried to get some rest. There were at least 5 cleaning staff talking loudly and laughing. This was incredibly disruptive and why I marked the staff down.
Good 7.0
Pros: Free airport shuttle and close to airport
Cons: The AC unit was very noisy to the point it was hard to get into a deep sleep. There were tons of available rooms so not sue why they put us in one with an AC that wasn't working properly.
Okay 4.0
Pros: Staff
Cons: The room still had trachea on the ground. There was green bottle cap and a tampon wrapper. The walls had water damage that needs to be fixed asap due to mold. The towels didnt smell clean, smelt musky.
Poor 1.0
Cons: The room was dirty, contact the front desk there was not any other rooms available with the same accommodations. The site was under construction and the next morning the clang of construction began at 6 am. Very un pleasurable. Onsite restaurant was gros
Okay 5.0
Pros: Location
Cons: Elevator and heater loudest I've heard. Bed rock hard.
Mediocre 3.0
Pros: Distance from airport
Cons: Door at rear of facility not secure. Anyone could walk in and load the elevator. Construction began early on Saturday morning and was VERY loud. After a late night this was very frustrating and a foul way to start a full day of travel in horrible weath
Good 7.0
Pros: Location
Cons: Checked out on a Sunday, very early in the morning there was loud construction noises due to renovations on floor above.
Poor 1.0
Pros: Nothing.
Cons: The entire establishment was horrible. The room was nasty. I have pictures of how disgusting it was .
Mediocre 3.0
Cons: It was dirty.
Okay 4.0
Cons: No soap. Shampoo or lotion. Very loud ac/heat unit. Room musty. Tub had hair in it. Just gross for a Hilton
Good 6.0
Pros: The bed was comfortable and the staff was very friendly.
Cons: Toilet could barely flush anything. Ended up overflowing and required all our towels to stem the tide. It seemed like the hotel was all surface flash, but was slowly getting run down. Construction started on a nearby room on a weekend morning
Okay 5.0
Cons: We were charged for parking during our stay. I have never been charged to park. The hotel also said it had a heated pool and a hot tub neather is true. It has a pool that is it. I will not stay in another Hilton hotel.
Okay 5.0
Pros: location
Cons: breakfast not offered to guests.
Okay 5.0
Pros: Front desk and housekeeping were very nice. Closeness to airport a plus.
Cons: Having to pay 6 dollars extra to self park your car was UNACCEPTABLE. The staff was exceptional but the rooms were older and seemed outdated to me. Smelled slightly stuffy. Not quite moldy but borderline smell that cant quite explain but just not fresh.
Mediocre 3.0
Pros: Beds were clean and comfortable. Restaurant staff was great.
Cons: Desk staff was rude and indifferent, bathroom was very dirty. TV was horrible.
Good 6.0
Pros: The hotel was rated 3.5 stars, but was not comparable to the 3 stars, such as the Four Points Sheraton, where I have stayed in the past. They didn't have luggage carts, nor bellmen to help with luggage. It seems they cater just to business travelers who
Okay 4.0
Pros: Location with respect to airport for early morning flight
Cons: Early check in resulted in room next to the elevator and was very noisy with foot traffic and cleaning crew
Good 6.0
Pros: Location. Free breakfast.
Cons: Mystery charge on my credit card. They reversed ait after I called it iut a day later but did not explain how it got there.
Poor 1.0
Pros: Location to Airport.
Cons: Dated rooms. Dog was barking for 20-30 minutes across the hall at 3:00 am.
Poor 1.0
Pros: Location
Cons: I arrived late and upon arrival I was given a room that had insects on the mattress, which I believed to be bed bugs. I called the front desk and showed the Manager on duty what I discovered. I explained to her that I wanted another room and she delivered
Excellent 10.0
Pros: Seems clean and the staff ate helpful.
Cons: We stayed on the second floor and there was a strange noise all night. It would only last a couple seconds. Never could determine what it was.
Poor 1.0
Pros: It looked nice
Cons: I stayed on the 4th floor and it smelled sewage the whole time we stayed there. From the time you got out of the elevator to the hotel room it smelled. At night it started to come into our room.
Poor 1.0
Pros: Swimming pool and location right off I-35 (but had to cancel rest of our 3 day stay and find alternate hotel nearby -see below)
Cons: Kinky arrangements by HILTON selling a room "Recommended for 3 adults"...with just One king Bed !!!(no rollaway,no convertible sofa).Shameful practice and huge disappointment after long drive, from a Hotel Chain we used to respect.
Excellent 10.0
Pros: We originally got a room that was non smoking, but as soon as we walked in, it smelled like smoke. My two young children could smell it as well. I immediately went to the front desk and talked to them about switching our rooms. Without hesitation, they did. They completely understood and emphasized on the situation. The front desk lady was very professional. She is an asset to the Hilton.
Poor 1.0
Pros: Hotel would have been fine if the room had any heat!
Cons: Arrived after midnight. Room had no heat on a 50 degree night. Freezing. Told that heat had to be turned on for entire hotel later in the fall. They gave us more blankets instead!!! We may as well have slept in a tent.
Excellent 8.0
Pros: Did get a free dessert.
Cons: The unexpected pet deposit, and unable to leave my pet while I went out to dinner.
Good 6.0
Pros: Easy access
Cons: Cleanliness - was filthy under the entertainment furniture. Bottle cap and a bunch of dirt. Did let the front desk know about it.
Good 6.0
Pros: Close to the airport and a mall with restaurants, shppping and other facilities.
Cons: The hotel restaurant had below average food. One of the bed sheets had holes in it and the mattress made a creaking noise.
Good 7.0
Pros: Comfort
Cons: The pool was not in working order. That was the entire reason I chose this particular hotel. I was offered to be shuttled to a different hotel to use their pool; but that is ABSOLUTELY not the same as just leisurely walking to the pool.
Poor 1.0
Pros: Convenient
Cons: Loud TV next door until after midnight and not much help from the front desk to quiet them and let us get needed sleep.
Mediocre 2.0
Pros: Nothing really, cold breakfast, smelly rooms, keys don't work...not going back no matter how great the deal.
Cons: The entire trip was a bust! Slanted uncomfortable beds, was up all night. Cold breakfast, smelly rooms, keys don't work...not going back no matter how great the deal.
Mediocre 2.0
Pros: Close to airport
Cons: Fire alarm going off at 4am for at least an hour..bathtub drain not draining
Poor 1.0
Pros: THE bed was comfortable and the area was good people was nice.
Cons: The bathroom wasn’t cleaned spoke to the front desk asking them too come clean it again . I left came back the toliet was still dirty and the tub still had hair in it I had to spend money to clean the tub in order for me too take a shower.
Mediocre 3.0
Cons: rhe hotel lobby had a foul odor
Excellent 10.0
Pros: Great bed, clean bathroom and extra blanket and pillow in the closet, friendly staff
Excellent 10.0
Pros: The best were very comfortable and linens were very soft aND perfect after a long day of travel.
Cons: There was only one ice room per floor.
Okay 5.7
Pros: Airport pickup and close to airport
Cons: They charged me $25 to check in early as I needed to change clothes for my business meeting. They did not mention that had I waited 20 minutes there would be no charge. 'Company policy', the refuge of cowards.
Good 7.1
Pros: Fast check-in. Very clean room, beds were comfortable. Good price for one night stay.
Cons: Had to call twice for the shuttle to pick us up at the airport. It took about 45 minutes. Being remodeled so the restaurant looked like a temorary set up with a some square bare tables and an electric food server on the counter. The "bar" was a ledge near the lobby with 2 beer taps and not a soul in site. Places to eat were about 5 miles down the highway.
Excellent 8.2
Pros: Location is everything! The price was adequate. The room was clean and quiet.
Hilton Kansas City Airport - Kansas City
Rated #11
7.7
Good 7.7
Based on 580 reviews
Details
Reviews
C$ 160

Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.2
Overall
8.0
Overall 7.7 Good
Based on 201 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.2
Overall
8.0
Cleanliness
6.0
Comfort
6.0
Facilities
4.0
Location
6.0
Overall
6.0
Cleanliness
7.6
Comfort
7.4
Location
8.0
Services
6.9
Staff
7.9
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
9.0
Comfort
8.6
Facilities
8.0
Location
7.5
Overall
8.5
Cleanliness
8.2
Comfort
8.7
Location
8.5
Services
7.9
Staff
8.6
Cleanliness
8.0
Comfort
8.0
Location
8.0
Services
7.3
Staff
7.8
Cleanliness
8.1
Comfort
8.2
Facilities
8.0
Location
8.2
Overall
8.0
Cleanliness
8.3
Comfort
8.1
Location
8.2
Services
8.1
Staff
8.2

Excellent 8.0
Pros: very good
Excellent 9.0
Pros: Friendly staff, nice accommodations and a shuttle service. Was convenient to stay here after arriving on a late flight.
Good 7.0
Pros: Bed was comfortable. Staff was nice
Cons: Room was dirty. Dried liquid on the walls. Pool was closed.
Mediocre 2.0
Cons: Needs upgrade. Carpets were filthy. Roman shade in the room was stained. Grounds unkept. No designated pet area. Parking lot needs new asphalt. Many pot holes. Neglected propery in general.
Poor 1.0
Pros: Very poor customer service. Danny at the front desk did not how to solve a simple situation, spoke doen to me and my husband, got frusterated and left the front desk and then hid in the back office until I left. Could not get get a hold of anyone at the hotel the next day, who would a phone call and care enough to.solve an easy problem. We will and be back and suggest others use caution with thia poorly run hotel.
Cons: Very bad experience
Okay 4.0
Pros: Definitely the manager at the reception upon arrival !! Super nice and professional person!
Cons: As pleasant and easy as the check-in was, it was just as frustrating and repulsive to check out. There was a very professional and pleasant young man on the check-in. At the check-out, the woman from the reception, firstly, for 10 minutes ignored the fact that I was standing in front of the counter and just talked with someone in the lobby about diving and coral, then when this haughty lady drew attention to me, she refused to give me my documents about accommodation and arrogantly said that she would not give anything, and if I need an invoice for accommodation, then I should contact booking.com. As a result, with whom I just did not contact, but did not receive the bill ... It is a pity that they have such a disgusting attitude towards customers
Poor 1.0
Pros: Close proximity to the airport
Cons: The hotel turned the ac units in the rooms (and hallways) completely off on a day when it was 96+ degrees outside. The ac in our first room did not work so they moved us to the adjoining room that was 86 degrees. We were miserably hot all night.
Good 6.0
Pros: Average hotel, breakfast was decent
Cons: Needs updated
Excellent 8.4
Excellent 10.0
Pros: Friendly staff. Comfortable room
Cons: No
Excellent 10.0
Pros: Staff was very friendly and helpful. We had a problem with our TV. Told front desk on our way to dinner. When we returned everything was working properly. Breakfast was very nice.
Cons: Nothing I can think of.
Okay 4.0
Pros: Staff was great
Cons: Room was in horrible shape. Needed major updates
Mediocre 3.0
Pros: Location
Cons: Room and beds did not meet typical Hampton standard. Breakfast sub par as well.
Excellent 10.0
Pros: The staff were friendly and the rooms were clean and neat
Cons: This hotel is a little hard to find. It is tucked back in on a road you can easily miss.
Excellent 9.0
Pros: Convenient location off the highway. Staff very helpful
Cons: Would like their to be a cleaning agent in the fitness center.
Excellent 10.0
Pros: All of the staff that I interacted with was extremely polite.
Cons: I wish they would have had on-site laundry. I was told I could drive over to the Hilton & use theirs.
Excellent 8.0
Pros: They had hot breakfast in the morning and shuttle to the airport.
Cons: I am still adjusting to hotel beds.
Excellent 10.0
Pros: Clean and quiet. Close to the airport-the shuttle had to be called because we came in at 11pm, but they arrived quickly. Their shuttle also took us directly to the car rental place in the morning so we didn’t have to catch it from the airport.
Cons: No
Excellent 10.0
Pros: The customer service I received was exceptional. I will definitely keep this hotel as an option the next time I stay in KC. This is definitely a really nice hotel for the star rating and amenities.
Cons: Room is kinda small but its nice. There is also no fridge or microwave.
Excellent 9.0
Pros: Accommodating staff.
Excellent 9.0
Pros: Very friendly and attentive/professional staff all around. Hotel updates are a great improvement. Surrounding grounds and pool kept clean.
Cons: Some new pool furniture is needed.
Okay 5.7
Pros: The location was good for us. The staff are nice.
Cons: the facilities are old and the rooms are small. Not great value for the price per night.
Good 6.0
Pros: The price
Cons: After I ate the feee breakfast I threw up 6 times with food poisoning
Okay 5.0
Pros: The breakfast was good and staff nice. They gave us free bottles of water whenever we asked. The pillows were firm enough. Price was great.
Cons: Mold in bathtub, fan in bathroom did nothing, the room always felt humid, lots of bright light leaked in at night on sides of blind, the comforter was way too heavy. It's an older hotel, perhaps in need of some updating.
Mediocre 3.0
Pros: Nice staff.
Cons: Dirty room.
Excellent 10.0
Pros: Room was small but arrangement made it feel like a much larger room. Congrats to the designer and his/her genius.
Cons: location of elevators in the rear of building
Excellent 9.3
Pros: Cleanliness was excellent. Everything was convenient. The staff was VERY friendly.
Cons: Mattress needs to be replaced.
Hampton Inn Kansas City-Airport - Kansas City
Rated #12
7.7
Good 7.7
Based on 201 reviews
Details
Reviews
C$ 157

Cleanliness
7.4
Comfort
7.8
Facilities
3.6
Location
7.9
Overall
3.7
Overall 7.4 Good
Based on 446 reviews
Cleanliness
7.4
Comfort
7.8
Facilities
3.6
Location
7.9
Overall
3.7
Cleanliness
3.6
Comfort
4.0
Facilities
2.4
Location
4.0
Overall
2.4
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
7.6
Comfort
8.0
Location
7.9
Services
7.3
Staff
8.3
Cleanliness
2.6
Comfort
3.3
Facilities
2.6
Location
4.6
Overall
3.3
Cleanliness
4.1
Comfort
4.0
Facilities
4.3
Location
5.0
Overall
4.1
Cleanliness
7.7
Comfort
7.9
Location
8.1
Services
7.6
Staff
8.1
Cleanliness
7.0
Comfort
7.3
Facilities
5.0
Location
7.9
Overall
5.0
Cleanliness
7.7
Comfort
8.4
Facilities
3.6
Location
8.5
Overall
4.0
Cleanliness
7.8
Comfort
8.1
Location
8.6
Services
7.6
Staff
8.2

Mediocre 2.0
Pros: Not much
Cons: Room was dirty, main door wouldn't lock, bathroom door stuck and had to pry it open, air conditioner was noisy, towels were scratchy.
Excellent 8.0
Pros: Beds
Cons: Nothing
Excellent 10.0
Pros: The staff at the front desk was really friendly and nice. The room was very clean and the pillows on the bed were amazing!! The bed was super comfortable. The bathroom was huge and I loved the shower. The room had a dorm sized fridge, microwave, coffee maker, iron and and ironing board. It was a great place to stay after traveling for eight hours.
Excellent 9.0
Pros: This was a very decent room for the price. Staff is quite friendly and helpful with any issue you may have.
Cons: Nothing wrong here. Quiet, clean, and very helpful staff.
Excellent 10.0
Pros: VERY COMFORTABLE AND CLEAN
Cons: COULD OF USED ANOTHER DESK CLERK AND ANOTHER SHUTTLE BUS TO THE AIRPORT
Excellent 10.0
Pros: Very clean and people were wonderful
Mediocre 3.0
Pros: Location to kci expo
Cons: No where was it posted the pool is closed or no breakfast available. That¿s the main reason i stayed there with my kids. Also my room was dirty. Old soap & hair in the bathtub. No towels. Coffee maker didn¿t work. I told staff & they didn¿t seem to car
Okay 5.0
Pros: The price was nice; the pillows were amazing as well as the soft bed covers.
Cons: I did not like the color on the walls in the hallway, the carpet was horrible colors and patterns and there were screaming children in rooms around us.
Good 7.0
Pros: The easy access to fresh air
Excellent 8.0
Pros: The bed was probably the best thing about the room
Cons: The alternative breakfast wasn't as filling as the waffles
Mediocre 2.0
Pros: The room size for the price listed.
Cons: The room was filthy. From hair being in the sheets, the pillow cases having obvious makeup stains, the bathtub had a dirt ring around it, floors were not vacuumed, toilets were dirty.
Excellent 10.0
Pros: Very comfortable accomidations
Mediocre 3.0
Pros: The balcony in our room
Cons: The owner or manager is very pushy and very rude and they rush u out of the hotel making u feel like they didn't want u there much to begin w it's. So rude
Excellent 8.0
Pros: Location close to the airport.
Cons: Elevator seemed a little old. Room was pretty cold at first.
Excellent 10.0
Pros: Staff
Cons: No
Poor 1.0
Pros: We did not even stay, room smelled awful.
Cons: The smell. Would not recommend at all. Disgusting
Excellent 10.0
Pros: The staff is very pleasant any easy to work with. The helped me by allowing me an early check in and its been recently remodels and looks real nice.
Cons: I wish the 2nd elevator would of been working also but other than that it was great.
Good 7.0
Pros: The staff are super friendly and the hotel is very quite and peaceful
Cons: Just that the pool and select other activities were closed due to covid
Excellent 8.0
Pros: Beds were comfy and the staff
Cons: We paid for a non smoking room and our blanket had a coherent burn in it as well as whoever the previous person that had the room wrapped the smoke alarm with a plastic bag and taped so they could smoke in the room and the room had a slight stale smoke.
Excellent 10.0
Pros: Room was very nice, quiet, good quality mattress.
Cons: Fitness room still closed due to Covid. I know is not in employees control.
Excellent 9.0
Pros: Shuttle service every 20 mins after 4am is a PLUS! Upon request anytime before 4am.
Cons: Covid = no breakfast, etc
Mediocre 2.0
Pros: This place was nasty had to change rooms first one stunk and was gross Second one had no water pressure and Luke warm shower water on 7 th floor . This property was poorly designed and not very good care has been taken to maintain property. Y
Cons: The entire place was a disaster stink,dirty,smelly it was awful
Okay 4.0
Pros: nice personnel, very friendly
Cons: the smell on the all way, the tub take forevee to drain and the toilet takes forever to filled up the deposit
Excellent 10.0
Pros: Nice clean room and night staff was very nice
Cons: Choice of breakfast in bag
Okay 5.0
Pros: Pretty clean, staff is kinda meh though
Cons: people getting shot and delaying my entire day
Good 6.0
Pros: Tiles floors and spacious rooms Staff was friendly.
Cons: Floor was so dirty and sticky we could not remove our footwear and the shower in the bathroom was so disgustingly dirty we were unable to use it. Stayed two nights in two separate rooms and same thing each room.
Mediocre 3.0
Pros: The size of the room and having a balcony
Cons: Check in and the property is run down particularly the pool and no hot tub as they covered it up as if they are taking it out however that amenity is still listed.
Poor 1.0
Pros: Not really much.
Cons: Toilet seat was broken, fire alarm was discharged in the middle of the night by kids roaming the halls and woke EVERYONE up, breakfast on Sunday is only served until 9am, while most hotels run breakfast until 10. I think staff member we spoke to was high.
Good 7.0
Pros: Clean, bed was big, comfortable, very new mattress & clean. I had outside deck, beautiful to look out. Motel was quiet. Clerk was friendly.
Cons: Poor breakfast,sausage tasted like dog food. I had to ask for eggs, they ran out. Only soft apple for fresh fruit. Good gravy but biscuits cold so had to microwave. Also, no one told me shuttle wasn't available from airport after midnight,no cab, did Uber
Okay 4.0
Pros: Good location for us, and the people that checked us in were friendly and helpful.
Cons: Paint splatter made the room look dirty. Shower did not work properly. We told the person at the desk, who said he would check into it, as he played on his cell phone. It took about 15 minutes of waiting to get a receipt printed.
Mediocre 2.0
Cons: This hotel was disgusting! Yes, it is under renovation so the lobby and all of the floors are in disarray, but everything is filthy. I had to walk around stained mattresses that were just laying in the hallway, old furniture stacked in the hallway, old broken drywall everywhere. This hotel has no business renting rooms while this kind of construction is goes on. I didn't feel safe and decided not to stay the night. Will never attempt to stay here again.
Mediocre 2.5
Pros: Cheep
Cons: Dirty and old and rundown and cops in the parking lot all night
Mediocre 2.0
Pros: Staff was polite.
Cons: Room had baby flies in it. The mattress was an air mattress and almost completly deflated. Television was fuzzy. Just had a overall dirty appearance.
Okay 5.0
Pros: The closeness to the airport.
Cons: The hallways smelled bad. Wallpaper was peeling. The bed was supposed to be a sleep number bed, but it didn't work, so one side was a lot firmer then the other side. Lights weren't plugged in or couldn't be plugged in at all.
Okay 5.7
Cons: Mold on ceiling just outside my room, was unable to adjust the temperature, staff parked under the canopy, toilet seat in my room needs replaced. Seems like the owner would rather keep every dime he makes instead of making the hotel a nice, clean and relaxing place for the guests. Also, my room was on the ground floor and guests coming and going could see in my room as there was not a closable curtain
Mediocre 2.0
Pros: Not much, the fridge in our room I guess.
Cons: They said there was a bar and restaurant on the website, one of the reasons I booked this place, that was false. The breakfast was gross... the gravy smelled bad, like it would make some one sick. The staff was rude, and not really accommodating. They didn't even asked if I enjoyed my stay when I left. The beds were rock hard. I could go on, I don't usually leave reviews for places, but this was terrible. They said they had new management again it would be nice to know this information before we book. Wish i couls get a refund....
Okay 4.0
Pros: They have the option for early check in. The staff was friendly.
Cons: The room had water damage. The hot tub wasn't working. The TV channel selection sucked. The breakfast was mediocre. The whole place was kinda run down. Not worth the money we paid.
Mediocre 2.0
Pros: The hotel has serious potential to be beautiful if someone would take care of it. Hotels.com went above and beyond to make sure that our negative experience didn't ruin our road trip.
Cons: The manager was beyond rude; he swore when speaking to me on the phone and pretended a manager was unavailable when he later told me he was standing there the whole time. All I wanted to do was make sure he wouldn't charge me for the nights that I wasn't staying. The hotel was dirty, visible crud and wrappers on the floors and walls of the hallways and our room, and the very strong smell of cigarette smoke and mildew. The carpet in our room was wavy from water damage and the beds were as hard as boards. There was no mini-fridge or microwave in the room. Two out of three elevators weren't working, the pool and hot tub were closed and so was the restaurant they were supposed to have. I just can't get over how rude the manager was or that he would lie to customers. Hotels.com did everything right though.
Mediocre 2.0
Cons: We got there at midnight. The staff doesn't care about you personally as a customer. The room we received was dirty and smelled of smoke. This was at Midnight!!!! We went back to the desk, got another room. It was ok. Except 30 minutes later another couple was trying to get into our room. That room was double booked. The girl at the front desk did not seem to care about anything. We could not get a receipt for the first of a two night stay. I cancelled the second night the next morning. I was not going to stay there. If we left our car, I would have to pay $5 to park my car. There is no valet service. It is a hotel parking lot. Would NEVER stay here again!
Good 6.0
Pros: Cost efficient, I mean overall it completely served the purpose
Cons: Light bulb out in the room, closet door was broken, toilet was loose, seemed kind of outdated there's definitely a smell going on that isn't natural. The door to the outside does not lock at all
Mediocre 3.1
Pros: Location
Cons: Hotel smell terrible, it could be health hazard. The room was in professional clean. First room I have the bed sheet had spots on, it was too nasty to sleep on. The receptionist was will to chant us new room. Second room the trash was not empty, smell of old wet paint was so strong, the tv was the old version unlike the picture they shown and the remote wasn't working. Even though we didn't pay much to stay but this is not even worth to stay. The breakfast was unsanitary, I was afraid to eat anything from there. Stay away if you don't want to get sick.
Mediocre 2.5
Cons: The room included a sleep number bed, which they didnt tell us. It wasn't actually working or plugged in, so we just thought the mattress was rock hard. When we asked for a different room, we were told they would fix the bed. After a day out, we came back to find the bed still unplugged and rock hard. The pool heater was broken and the hot tub had not been cleaned. Two people were actually smoking inside the hallway of the building. When we complained a second time that it was not fixed, we were yelled at by the building manager. We chose to go elsewhere for our third night. I've never had such poor customer service in my entire life. I would avoid this hotel even if the room were free.
Okay 5.1
Pros: The lobby was nice. It had a really cool courtyard with potential, but basically it was left to rot by the owners. The front desk guy had a lot of patience, but it appears he had a lot of practice. They had a hot tub that worked, and my kids swam in that because the pool was liquid ice (see below). My room was ckean and well organized.
Cons: The swimming pool was cold, i know what the last feelings of the titanic victims were cold. The restaurant in the hotel was decent, but expensive for what it was. My food sat out under a heat lamp forever, and the shrimp put on it were possibly edible, but I didnt take the chance.
Mediocre 3.1
Pros: Price (but, you get what you pay for)
Cons: The overall appearance of the property is very dirty, and very unkempt, and had a very bad smell! I was only able to stand being in the pool area for about 5min before I had to leave. Walking across the deck area, my foot almost went through a very rotted out section. My room smelled very strongly of bleach to the point it burned my eyes. As this was already my second room due to no working bathroom lights in the first one, I did not ask to change again. The sheets were stained, and the comforter was a bit worn. I noticed as I was leaving that there was spots of smeared blood on the door. Very disconcerting
Good 7.7
Pros: Two queen beds for $90
Cons: Bathroom shower was clogged
Mediocre 3.4
Pros: Absolutely nothing, and I will never trust Kayak ratings again
Cons: Had to walk thru pool of water on wet carpet to get to swimming pool. Was never cleaned up while there. Toilet ran constantly Breakfast service was atrocious - one man (who wore the same clothes every day) cooked sausage one frying pan at a time. He couldn't even keep up with 8 people in the room, let alone a full crowd. No waffle iron, pancakes or many other things. This hotel is trying to skimp on every penny and could care less about service. Front desk too busy chatting on cell phone to be responsive to customers One small bar of soap in bathroom for 4 people - REALLY? Two towels for 4 people. etc.
Mediocre 2.5
Pros: Decent location to airport
Cons: Room smells of mold, wall lamp by bed was hanging off wall, bed was horrible, desktop dirty
Okay 4.0
Pros: It's was quiet and private
Cons: the TV was still old style tube even though said was flat screen. The sleep number bed didn't work although still was not to bad.
Okay 5.7
Pros: We loved the location. It was near the airport and featured a park and stay. We stayed one night and felt that the room was okay. Nothing too special but nothing really wrong with it either. It's really one of those hotels where you get exactly what you pay for. It was quiet, didn't really hear anything at all and we do appreciate that. The pool was decent. I loved the park and stay feature. We paid $4 a day to park at the hotel rather than parking at the airport for a much bigger price. The shuttles were nice and when we got back to the city and the shuttle came straight to the airport and picked us back up and delivered us back to the hotel and our car.
Cons: We were really bummed that the hot tub wasn't working AT ALL. It was colder than the pool actually. And there wasn't even a sign or anything to let us know it was broken. This hotel was okay for one night. We aren't sure we would stay there for longer though.
Okay 5.4
Pros: Price
Cons: There was a moldy smell in the room. Wallpaper was peeling and shower had mold.
Okay 4.5
Pros: Nothing really.
Cons: The pool had to much chlorine, bed was dirty, bathroom was dirty, bed was hard, breakfast wasn't all that great, plates and bowls were still dirty.
SureStay Plus Hotel by Best Western Kansas City Airport - Kansas City
Rated #13
7.4
Good 7.4
Based on 446 reviews
Details
Reviews
C$ 125

Cleanliness
7.4
Comfort
7.4
Facilities
5.0
Location
7.9
Overall
5.5
Overall 6.9 Good
Based on 794 reviews
Cleanliness
7.4
Comfort
7.4
Facilities
5.0
Location
7.9
Overall
5.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
4.0
Overall
8.0
Cleanliness
7.0
Comfort
6.9
Location
7.6
Services
6.6
Staff
7.3
Cleanliness
4.0
Comfort
2.0
Facilities
2.0
Location
3.3
Overall
3.6
Cleanliness
7.3
Comfort
7.3
Location
8.2
Overall
4.0
Services
7.0
Cleanliness
7.6
Comfort
7.3
Location
7.6
Services
7.5
Staff
7.4
Cleanliness
7.7
Comfort
7.7
Facilities
5.6
Location
8.0
Overall
6.3
Cleanliness
7.8
Comfort
7.6
Location
8.1
Services
7.4
Staff
7.8

Excellent 10.0
Pros: Big fridge, big room!
Cons: The pillows were uncomfortable. Other than that, amazing!
Mediocre 2.0
Pros: Was close to the airport. Woman at the front desk was very polite and helpful even for a refund. Thank you to the property for understanding.
Cons: Hair in the shower, fridge was unplugged and smelled awful, bed covers were torn and ragged, bugs on the kitchen cabinets.
Mediocre 3.0
Pros: Location
Cons: Unclean. Police on scene due to drama. Uncomfortable beds. Broken cooktop Stinky fridge Stained beds Scum covered bathtub Outdated TV Tight parking Went into the first room and the fridge was covered in dirty food handprints. There was food on the floors near the baseboards. It honestly looked like the room had not been clean, but just looked over. The cook top was so broken you couldn't set anything one the burners because they were tilted and hanging out. We went down and requested another room. Got assigned a new room that had a fridge that stank so bad I gagged every time I opened it. The shower had so much soap scum on it I cleaned it myself. The shower curtain clearly wasn't washed, it had mold and mildew on the bottom. This was the worst place I have ever been and stayed because the refund process would have taken too long.
Mediocre 3.0
Pros: Location to the airport.
Cons: Room was filthy. Bathroom was disgusting there was pee all over side of the tub, bottom of the stool as well as hair everywhere. Floor hadn’t been cleaned and when we pulled the sheets back there was hair and clearly dead skin all over that was visible. When we called down all the clerk offered was new sheets. There was also trash in the hallways outside the room. I’ve stayed in many hotels and can definitely say this was by far the most disgustingly dirty room I’ve ever stayed in.
Poor 1.0
Pros: Nothing. Absolutely nothing. Place was pure trash. People were spray painting graffiti in the kitchen area! Horrible place!
Cons: Everything!
Okay 4.0
Cons: The bed was like sleeping on concrete. We had to return our towels before we could get clean ones. There was never anyone at the front desk when we had a question.
Okay 4.0
Mediocre 3.0
Pros: The one thing we did like was the TV’s cable.
Cons: No bed sheet was on the bed when we arrived, just the fitted sheet and 2 top blankets. I called and the lobby attendant brought another top blanket. Bedding was coarsely threaded and itchy. Three thin pillows that were too firm were provided. Bed was too firm. No coffee pot/coffee. Despite having a kitchen in the suite, there were no disposable flatware/cutlery. Walls and floors were thin with poor sound dampening. Sounded like a heard off elephants outside and above our room half the night. No shuttle service "due to covid" even though the neighbouring hotel had a service that ran every 15 minutes. No complementary “grab-&-go" breakfast "due to covid" even though neighboring hotels offered breakfast. Wi-Fi was very slow, although apparently you could pay to have reasonable speed. When we walked outside to meet our Uber driver there was a large group of people who started talking loudly about their dislike for people who ride in Ubers. This hotel needs to modernize it's offerings, put more effort and quality into their accommodations and hospitality.
Excellent 9.0
Pros: Room is as expect
Cons: The fridge should be cleaner
Okay 5.0
Pros: Affordable.
Cons: The microwave was unplugged and just sitting on the table as opposed to being installed on the counter. The television wasn't plugged in or hooked up. I had to call maintenance to come up to hook up the television.
Excellent 8.0
Pros: The staff was friendly it was super quiet and a perfect stop for driving, right off the interstate so we could get up and go.
Cons: No, but because its outside of town there is not much eating options after 7pm.
Mediocre 3.0
Pros: Nothing, it was gross
Cons: Pictures online didn't matchup with the room, the front desk clerk appeared to be under the influence. The whole hotel smelled like marijuana.
Good 7.6
Good 7.0
Pros: Location to airport great for early fight
Cons: Need some at front desk or a way to get someone to appear at front desk
Good 7.0
Pros: The price for a nice clean room
Cons: Not really
Excellent 10.0
Pros: Great staff and accomodations
Cons: I was kept up all night by a occupance dog that was left in the room by itself
Poor 1.0
Pros: I didnt even get to my room. I arrived at 1045 pm one of the staff banged there head on the door to get the other to unlock it. Had 8 people in the lobby spun out. They couldnt get me checked in. They broke into the managers office with a knife. I left.
Cons: I didnt get my room. I arrived at 1045 pm one of the staff banged there head on the door to get the other 8 people spun out in the lobby to open the door. Couldnt get me checked in. They broke into the managers office with a knife. I left after 45 min.
Excellent 10.0
Pros: Easy check in
Cons: No
Excellent 10.0
Pros: Price was cheap
Cons: Everything was good
Poor 1.0
Pros: The staff were great.
Cons: My room was not clean. Someone else¿s clothes and make up were in the room. I was put in the resident¿s area and the night life in the hallway was loud and reeked of weed. Then a resident pulled the fire alarm around 1-3am. No breakfast as advertised.
Mediocre 2.0
Cons: Hotel did not have a room available when I got there. Was going to send me home until I mentioned my kids.
Excellent 10.0
Pros: It was clean in the location was where I needed it to be as far as access ability to the city
Cons: There was no breakfast because of covid-19 and it was no smoking
Excellent 10.0
Pros: The room was bigger than I thought it was going to be and cause my leg was hurt it had a tub and shower
Cons: I didn't like that I wanted a handicap room on the first floor and I couldn't get one but then a couple came right in after me and received a room on the first floor
Excellent 8.0
Pros: Quiet and very satisfied with the service
Poor 1.0
Pros: Bed bugs
Excellent 10.0
Pros: Location, friendliness of staff, clean and kitchen amenities.
Cons: I couldn¿t log onto internet but the front desk wanted me to come downstairs bc she had to watch the front desk. She wanted to see why I couldn¿t log onto my devices but I didn¿t feel like going down.
Mediocre 3.0
Pros: Great distance from everything.
Cons: Wife and I both woke up with cockaroaches crawling on us. Talking to the hotel the apologized and offered a $6 credit. Will not stay here ever again
Excellent 10.0
Pros: Outstanding service
Poor 1.0
Pros: Horrible.
Cons: The hotel was without water for a full 12 hours. During COVID. No water for the toilet, the sink, the shower and no concessions were offered. Horrible.
Mediocre 3.0
Pros: Location
Cons: The towels were dirty. Had poop on them.
Okay 4.0
Pros: Allowing pets and friendly staff.
Cons: Quite sparse. For an extended stay, no utensils, plates, pans. Only 1 burner worked on the stove and to make it work had to "push it" level to connect to electrical. Place is older and worn. Upkeep on items needing replacement were "fixed."
Poor 1.0
Pros: N/A
Cons: The man who checked us in was extremely rude. I still have not gotten my $100 deposit back. The room didn’t look clean. There was still hair in the shower and toothpaste in the sink. The fire alarm in our room also kept going off for no apparent re
Mediocre 2.0
Pros: Not much.
Cons: No room service at all in all my traveling and staying at hotel my room got clean daily not weekly i never had too empty my own trash from room
Poor 1.0
Pros: Kitchen is best part of you want to prepare own food, but you are better off paying a little more and avoiding this place.
Cons: Carbon monoxide alarm went off at 3:50am on one of our nights because of our heater. Fire truck arrived, and we asked the staff to be placed in a different room out of safety. Staff said no. We decided to cancel our final night and stay somewhere else.
Poor 1.0
Pros: Nothing. The staff was incompetent, lazy and the room had ants.
Cons: Everything. All amenities had been suspended, there was ants in the room and staff was horrible.
Poor 1.0
Pros: Nothing
Cons: Rooms are not equipped with electronic charging stations. Poor location. I won’t stay again.
Mediocre 2.0
Pros: It was roomy and clean
Cons: It was a 100 deposit, no problem when it was to E to return my money they charged me 30 dollars for what?
Mediocre 3.2
Poor 1.0
Cons: I called to ensure I can get a shuttle to the airport at 2pm when the driver was to be on shift. After checking in I was told "after they check in" they were 25 minutes late. No one seemed to care. They advised me they had a morning comments breakfast. N
Good 6.0
Pros: The staff was pleasant and attentive.
Cons: Our first room smelled awful so staff put us in a different room.
Good 7.0
Pros: I stayed there before it clean for a hotel
Cons: Now they charge a 100.00 deposit and the day staff not so friendly
Okay 5.0
Pros: The staff was accommodating to us for arriving after hours.
Cons: The room was very poorly cleaned. The bed/sheets felt and looked clean but the whole room was just not squeaky hotel clean if you know what I mean. Dirty chairs, bathroom not the best, etc.
Good 7.0
Pros: The price how close it was to my job and how fast it was too check out
Cons: Ok first walked in turned on a light roach ran across the kitchen floor go too use the bathroom another roach pull back the curtain where the ironing board was a used dirty diaper they gave me get another room and it smelled terrible
Poor 1.0
Cons: Yeah the first room had fleas in the bed and they moved me with no refund and put a 100 dollar hold on my card that I still haven’t got back
Okay 4.0
Pros: it was near where we wanted to stay
Cons: credit card system did not work - had to pay cash. very limited parking because of the construction. smokers - smoking outside the front door where there were SEVERAL signs posted that no smoking was allowed within 100 FEET of this door!
Mediocre 2.0
Pros: ... nothing...
Cons: Web site stated breakfast provided... there was none and no sign stating that! The room was dirty, had not been vacuum and had trash on the floor! I would not recommend this place! We should have some of our money refunded! Thank you for listening...
Good 7.0
Cons: It is a non smoking facility, however everyone sits right in front of the door and smokes where the signs say no smoking within 100p ft and the hotel staff does not stop them.
Good 7.0
Pros: They let us get a late check out because we got room so late
Cons: It was adequate no issues
Okay 5.0
Pros: It was close to where we needed to be the next day.
Cons: Our room had bugs in it.
Okay 5.0
Pros: The hotel was on the route we were taking
Cons: Smelled strange, bad location for food, and not very clean
Good 6.0
Pros: Nothing
Cons: Rude staff
Good 7.0
Pros: It was very quiet
Okay 5.0
Pros: Hotel staff very friendly
Cons: Shower head is way to low.
Okay 5.0
Pros: Not much
Cons: Yes it needs to be cleaner for the price it charges. And the breakfast set up is very poor and not healthy to eat at all.
Okay 5.0
Pros: The staff was continually nice, caring and accommodating! Couldnt have asked for better people. It's the room itself that was the issue.
Cons: The first room we recieved smelled like bug bomb and wasnt clean. The toilet also quit working after one use. It took them at least an hour to have someone come up and look at the toilet. They switched us to a different room, but first impressions matter.
Good 6.0
Pros: The flooring needs attention, some staff needs to be more professional
Cons: No
Okay 4.0
Pros: Location
Mediocre 3.0
Pros: Closeness to the airport
Cons: I asked for several items and was told that they would be delivered to the room and even after staying over the home several times I still never received them..
Mediocre 3.0
Pros: Location
Cons: The staff was not accommodating during their construction, room was not clean, bugs in room, breakfast was taken up early.
Mediocre 3.0
Pros: Close proximity to airport.
Cons: No shuttle to airport. Dirty toilet seat. Hair in bathtub. Dirty bandage in nightstand.
Okay 4.2
Pros: I might should have known that staying at an extended stay hotel is like the 21st century flophouse. Sketchy characters in groups drinking and smoking and generally rowdy right in the entrance to the office. Loud cars and uncaring people loudly conversing right next to the room window. No sheers on the Windows, if you open the curtains for a little light, better make sure you are dressed and have no valuables in sight. The kitchenette was a miniature stove, truly less than 12 inches wide, two burners and a frig and sink - no dishes, no pans, no silverware. Other similar properties I've stayed at are truly furnished. But, after evaluating the clientele, one would not expect these items not to grow legs. Truly, disappointing. I paid for two nights but only stayed one because I felt unsafe. Wish I could have gotten a refund.
Cons: See above
Mediocre 2.0
Pros: I didn't like this hotel one bit! Hidden chargers for stupid things and the service of making me feel welcome was horrible! My room wasn't clean, it wasn't cleaned after I took my do not disturb sign down! I will never stay at an extended again! The free internet was worse than dial up...
Cons: Nothing
Good 6.5
Pros: The night staff manager was fabulous - very friendly and helpful, anticipating our needs. Accommodations were clean.
Cons: Walls were thin. Because of airport proximity, many airline workers were around. They often got up around 4 or 5am and could be heard in neighboring rooms.
Extended Stay America - Kansas City - Airport - Plaza Circle - Kansas City
Rated #14
6.9
Good 6.9
Based on 794 reviews
Details
Reviews

Cleanliness
6.7
Comfort
6.9
Facilities
5.8
Location
7.7
Overall
6.1
Overall 6.5 Good
Based on 1,276 reviews
Cleanliness
6.7
Comfort
6.9
Facilities
5.8
Location
7.7
Overall
6.1
Cleanliness
6.0
Comfort
6.0
Facilities
7.0
Location
7.0
Overall
6.0
Cleanliness
6.0
Comfort
6.8
Facilities
5.6
Location
7.6
Overall
6.5
Cleanliness
6.3
Comfort
6.4
Location
7.4
Services
6.0
Staff
7.0
Cleanliness
2.0
Comfort
6.0
Facilities
4.0
Location
8.0
Overall
4.0
Cleanliness
6.6
Comfort
7.3
Facilities
6.6
Location
8.0
Overall
6.6
Cleanliness
7.1
Comfort
7.1
Location
7.8
Services
6.7
Staff
7.6
Cleanliness
6.4
Comfort
6.6
Facilities
5.0
Location
7.4
Overall
5.5
Cleanliness
7.0
Comfort
7.3
Facilities
6.0
Location
7.9
Overall
6.0
Cleanliness
7.0
Comfort
7.0
Location
7.9
Services
6.6
Staff
7.4

Poor 1.0
Pros: The second room rented was better then the first
Cons: Walked in front person was sleeping. Orginally asked for rooms conjoing or close by and was put on two different floors. When asking a question front person would snap at us and say that is what you get . Rooms were stained and gross. No pool or breakfast
Good 6.0
Pros: everything else was great
Cons: it didn't have a micwave in the room like said and no breakfast at all
Poor 1.0
Pros: I didn't stay there. I am disputing their charges. Their website clearly said that my card was not going to be charged until i was at the desk. We called them from the airport to arrange a shuttle and they told us that they couldn't send a shuttle until I checked in. I couldn't check in because couldn't get a shuttle. I went to a hotel that sent a shuttle for me.
Cons: The hotel could have sent a shuttle for me. They should not charge me for notbstayingntherebwhen it was clearly impossible for me to do so. To make it better, they should not have lied in tgeirbwebsite
Excellent 8.0
Pros: I like that they do, in fact, have their pool open to swim in and they do serve pancakes and cereal, juice and coffee for breakfast. The last motel I booked had said they had their pool open and had a continental breakfast, but it wasn't until we checked in that we found out that the pool was closed and breakfast was a granola bar, bottle of water, and an apple in a paper bag. So this is a giant step up. They even have an elevator. There is a fridge, microwave, and hairdryer in the room. The first room we were in here had a living area with a couch and coffee table in it. There is a dresser, desk, armchair and extra seating. I like that there is more than one trash can in the rooms also.
Cons: Being right next to the airport has both positives and negatives. It's neat to look out and see an airplane so close to you, however, it's also very loud at different intervals throughout the day. The TV is a little small and they only have very basic cable. There is a tub but the sink is outside of the restroom. There is no coffee pot in the rooms. They do have a small pool, but not a hot tub.
Poor 1.0
Pros: Staff was extremely rude, didn't get the room I paid for.
Cons: The last at the front desk, not getting the right room, no breakfast.
Good 6.0
Pros: It was a good price for the area
Cons: The pool was pretty small & crowded.
Okay 4.0
Pros: The location
Cons: I will not stay here again.The location was great.From pool area was unwelcoming other sketching people walking around. My kids felt unsafe. The front desk staff,as soon as I arrived was unpleasant and didn't make me feel appreciated.Horrible
Excellent 10.0
Pros: Location and ease of checking in and out
Mediocre 2.0
Pros: The pool
Cons: Room was outdated, dirty, smelled of smoke, and the dog next door yapped ALL night
Okay 4.0
Pros: There were bugs around sink
Excellent 8.0
Pros: It's quite and nobody bothers you
Cons: Not much of an option for breakfast with covid and the woman that works the front desk was ride but the man is nice
Excellent 8.0
Pros: The staff was very welcoming. From the front desk staff to the housekeeping staff, I was greeted each time I passed by.
Cons: There was an intense Indian food smell in the lobby but it didn't reach the room.
Mediocre 2.0
Pros: That the pool was open
Cons: The staff was rude and my room was dirty
Poor 1.0
Pros: It was very close to the airport and they offered an airport shuttle.
Cons: We booked this hotel based on the fact that they offered breakfast, as stated on the website, and had a pool. However, they no longer serve breakfast and their pool was so dirty that we refused to swim in it! Their rooms stunk and they were dirty!
Okay 5.2
Excellent 9.0
Pros: Clean and quiet. Attentive staff
Good 7.0
Pros: Location-easy to get around
Cons: No.
Good 7.0
Pros: The location for me and price
Cons: Room outdated, furniture just put anywhere no organization the bed was due to be replaced. Almost felt like this is the room for negotiated price people not ready for the rest of public. Stayed there four times now and this was the most questionable.
Good 6.0
Cons: They did not have adjoining rooms, and they did not provide a breakfast.
Good 6.0
Pros: Very polite and kind staff at desk
Cons: Old motel undergoing slow updates. Areas cluttered with evidence. Our view was a large area covered in blue paint chips/sand & hoses from pool renovation. They’ve clearly been there all summer. Do not follow food safety rules in breakfast area.
Poor 1.0
Pros: It wasn't expensive. The room was large.
Cons: THERE WAS NO ONE TO CHECK US IN WHEN WE ARRIVED!!! The ONLY employee of the place on shift was gone to drive the shuttle...we waited 20-25 minutes waiting to see an employee. By the time she showed back up, 4 couples were waiting behind us, upset, waiting
Excellent 10.0
Pros: Very happy with the price!
Mediocre 2.0
Pros: Location convenient to airport.
Cons: Dirty, heavily used, worn out, disorganized, and generally crummy.
Good 6.0
Pros: The staff was friendly and helpful, especially housekeeping
Cons: The breakfast was disappointing. One morning there was no coffee, on Sunday there was biscuits and gravy but the biscuits seemed stale and cold, gravy wasn't hot. skipped breakfast the other days we were there and went out instead.
Mediocre 3.0
Pros: The rooms were a nice size and you really do get what you pay for.
Cons: Gross breakfast...we did not eat at the hotel. The bathroom had no molding along the floorboard.
Excellent 9.0
Pros: For the age of the hotel it was very clean. Check in was way and had zero issues
Poor 1.0
Pros: Nothing was enjoyable about this experience.
Cons: The place was FILTHY. Large dogs all over hotel. (And I love dogs! I have 2) The cleaning was non existent. Poor maintenance. Locks on doors were broken. No key card needed. You just walked in. What?!!
Good 6.0
Pros: CLOSE to airport
Cons: The breakfast
Okay 4.0
Pros: The room was somewhat better than the rest of the building
Cons: The building is super run down and you have to pay for parking
Good 6.0
Pros: Location
Cons: Ants in the bathroom, no remote for the tv
Poor 1.0
Pros: nothing
Cons: needs serious updating, bathroom was grunge, Front desk man was very rude when telling the girls to get out of the pool. Pictures on website were deceiving. part of the hall was tile and the girls were told they were too wet to go back to the room
Mediocre 2.0
Pros: Nothing
Cons: The Owner!! Online said checkout was 12p askd for 30 min past chk out time. Was told No, chk out was @ 11am. Wife tried to show staff itinerary that said 12. Owner started screaming at my wife & told her to leave now. This was before 11a. Horrible place!
Okay 5.0
Pros: Close to the airport.
Cons: The phone number listed on the web site isn’t the correct one. I never could get ahold of van driver and had to call an Uber.
Okay 4.0
Pros: How close they were to the airport.
Cons: Found a random pill on my bathroom counter so it wasn’t cleaned very well. The walls were very thin so I could hear my neighbors perfectly at 12 am.
Poor 1.0
Pros: Nothing to comment on.
Cons: Rented hotel for pool poolinoperative room in general shabby condition talked with hotel staff checked out early because of all the messed up conditions told mgt i wanted lessor charges for inferior room hotel conditions
Good 6.0
Pros: BED WAS COMPFORTABLE
Cons: CURTIN LET TOO MUCH LIGHT IN.
Good 6.0
Pros: Close to the airport. Airport shuttle available.
Cons: Heating unit was difficult to keep balanced. Hotel courtesy computer not very private. Recommend hotel computer printer to have cable to connect to laptop for printing.
Okay 5.0
Pros: The location
Cons: Very dated. Mattresses were a little "broke down". Bath towel size. A definite no frills.
Okay 4.0
Pros: Staff really was helpful and friendly.
Cons: The breakfast is a joke
Okay 5.0
Pros: Very comfortable bed in a spacious room. Breakfast was ok.
Cons: The hotel pictures a pool so I selected it even though a bit more expensive. When I arrived I found out that the pool was closed by the health department. I had hoped to go swimming and feel mislead especially with the pool picture being first seen.
Excellent 8.0
Pros: No frills just a good place for the price staff was friendly
Poor 1.0
Cons: Front desk wasn't pleasant to talk to when had questions. Hotel isn't very family friendly and room was out of date. Also, didn't like that breakfast ended at 9AM.
Okay 4.0
Pros: Easy to get to. Location
Cons: Needed to use the laundry amenities but they were out of order. I was missing the chain link lock at the top of my door.
Okay 4.0
Pros: Checkout was easy
Cons: Staff were inattentive, (non-smoking) rooms smelled like stale cigars, the place didn't seem well kept, continental breakfast was a joke, other patrons were unruly. Wouldn't pick again.
Mediocre 2.0
Pros: I didn't like anything about this hotel, even the price was high for what we got.
Cons: The staff was not very friendly, the room smelled so we had to get a can of Febreeze from from desk and the room were dirty. I was very uncomfortable sleeping in it and showering. It was a good thing we were only there for a quick overnight stop.
Mediocre 2.0
Pros: I was extremely disappointed with the hotel. There was no microwave in the room. The beds were not queen size as advertized and they were wobbly. The staff couldn't have cared any less about their guests. Not a single one smiled or said a single word
Cons: (Cont.) to us except the hotel employee at the front desk who texted on her phone for 5 minuttes before looking up to help me. I was very dissappointed and this hotel very nearly ruined our family getaway.
Excellent 8.0
Pros: That they called to see if we were still going we where late thanks
Okay 4.5
Pros: Didn't have to walk too far to room
Cons: Had a problem with payment. Paid in cash at desk but they still charged my credit card and it took 2 days for it to get resolved.
Excellent 10.0
Pros: Real close to the airport!
Cons: no
Mediocre 3.0
Pros: The soft bed and the WiFi was great, but everything else sucked.
Cons: The staff/owners seemed to use the property for more like a home instead making sure that the paying guest can use the "available" amenities
Mediocre 2.0
Pros: Nothing good
Cons: Dirty. Old. Got a smoking room that was awful. Staff not polite or professional.
Poor 1.0
Pros: Never having to sleep there. The hotel was very dirty. Hair under the sheets when I pulled them back. Room was not well maintained.
Cons: The hotel was very dirty. Hair under the sheets when I pulled them back. Room was not well maintained.
Mediocre 2.0
Cons: This hotel needs a lot up TLC. It was not worth the price we paid.
Okay 5.7
Pros: The bed was clean and the room AC worked well
Cons: Besides the room, the rest of the facility was not clean. Hall way carpet is trashed. The room was okay. No bed bugs and it looked like the sheets were clean
Poor 1.0
Cons: I had to find another parking is very limited and no room for a small truck and small trailer
Mediocre 2.0
Cons: This hotel was awful. My room wasn't clean, the shower liked disgusting and the bed had stains on it. Pool was closed by the health department. They tried to overcharge me. Breakfast included a community jar of peanut butter. If I had another option nearby I would have left but it was a quick stay. Avoid if you can.
Poor 1.0
Pros: nothing this hotel need to be condemned and i would like my money back.
Cons: Everything was bad the heat didnt working in the room. The odor was God awful. I will never stay there again.
Excellent 8.0
Pros: Clean - very close to the airport - friendly staff - affordable. Generally when looking for a short overnight stay at an affordable price it's hard to find a place that you really feel comfortable staying at. Cleanliness was my main concern, it met my standards.
Good 7.1
Pros: The location was important since we had an early morning flight & wanted to be close to the airport. The bed was comfortable, and that was nice!
Cons: Check in was backed up and took a long time.
Okay 4.5
Pros: The staff were always friendly and helpful.
Cons: No electricity at the desk. Missing trim on nightstand. Drawers would not stay shut. Stained linens.
Excellent 8.0
Pros: This hotel was a great price for a budget, and the bed and pillows were very comfortable.
Cons: It took about 30 minutes to check in because the staff was giving shuttle rides. Staff had to pick someone up from the airport. Perhaps they should hire more staff.
Good 6.0
Pros: The room was very nice beds were pretty comfortable although there was some bugs in the room roaches
Cons: The front desk staff seemed annoyed with business travelers needing fax and tax print ours for record keeping. There was no friendly greeting you definitely knew you were supposed to quietly go to your room and not expect friendly hospitality
Excellent 8.8
Pros: After a long day waiting on a delayed flight then eventually being canceled we found the hotel to be very relaxing and quiet. Staff was very friendly.
Okay 4.5
Pros: Okay price, bed was decently comfortable, seemingly clean sheets, mini fridge, pet friendly, location was decent if you need something by the airport
Cons: Staff were not very helpful or friendly, room needed dusting and vacuuming, pet fee charge, had to eat in the breakfast area, extremely minimal breakfast options
Mediocre 3.4
Cons: The room was disgusting. The entire hotel had all different kinds of smells, and not good ones. Found all kinds of different small hairs on the linens and towels. I originally booked the room for 3 nights, I left after the first night and booked a different hotel. I have never had a problem with Days Inn before, but this was one of the worst ones I have ever stayed in.
Okay 5.4
Pros: The staff was friendly and helpful. They were always available and were sincere and helpful.
Cons: The whole hotel is in poor repair - from fading and chipped paint and rotten trim on the outside, to worn carpets, musty halls and rooms, and damaged walls in our bedroom. The room we stayed in was damp and musty smelling, and the walls were damaged (sheetrock issues that had been poorly repaired). On top of this, the room wasn't very clean - lots of noticeable dust build up in the corners and on some furniture. The furniture was also chipped, had visible cracks, and was from the 1980's. I wasn't expecting the Ritz or for the styles to even be from this decade, but I did expect everything to be in good repair and acceptable and presentable working condition. If you read other reviews, you'll notice the trend of poor cleaning, musty/moldy smells, and poor repair.
Good 6.5
Pros: Price was the main factor in our decision to stay here. The facilities were fine, the atmosphere was fine (other than the real crowded, tiny breakfast area with cold biscuits and a sticky floor!). I would probably still stay again, simply because of the price.
Cons: The breakfast area was too small for the number of people trying to get breakfast. Everyone had to wait a long time to use the one waffle maker, the floor was sticky, and the orange juice tasted a little sour. Certainly not a 'make or break' issue, though.
Okay 5.7
Cons: Housekeeping needs to be trained how to clean a room. Hair in the bathtub on our arrival, no working alarm clock, and the chair by the bed felt like you were going to fall thru. The bath towns are like sand paper, so be careful. Continental breakfast was a let down. Overall, we probably wouldnt stay here again. To much money for what you get. Staff was very nice though.
Okay 4.8
Pros: The location was good, close by the airport. Beds were clean and somewhat confortable. Ok, for one night.
Cons: There was mold under the toliet seat in the bathroom and hallways were rather noisy. The staff was ok, but when we checked out in the morning, no one was there. Only the person who sets breakfast out was there and didn't speak very good English.
Okay 4.6
Pros: Location
Cons: Poor breakfast
Excellent 9.6
Pros: As others have said, clean, fresh. Room new and modern.
Days Inn by Wyndham Kansas City International Airport - Kansas City
Rated #15
6.5
Good 6.5
Based on 1,276 reviews
Details
Reviews
C$ 124

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