Beds where great!
From the moment we walked in we were greeted with great customer service, which continued thoughout the whole trip. The restaurants were all very good, the casino was fun and I didn't lose any money!
There wasn't much I didn't like. I requested a microwave and never got one because they didn't have any available. They instead paid for our breakfast at the diner, so it ended up alight.
Everything was ok room wise
They charged my card 25dollars for no reason as a addtional charge. And never got a statement of how the cost was broke down for what. Not happy at all
Food in restaurants was great! Rooms were very good.
Lacks space in rooms and proper electrical outlets for charging phones/tablets
The staff treated us like guilty ID thieves. We were ID'd every time we turned around. I was accused of not being myself. The lady called security to ID me again. It was relentless how they went out of their way to let us know who was in charge.
I didn't like Sheila at the casino. She was a horrible pit boss and should lose her job.
With a stay at Ameristar Casino Hotel Kansas City in Kansas City, you'll be within a 10-minute drive of Worlds of Fun and Oceans of Fun. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free valet parking is available onsite.
Based on 5,496 reviews
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