|"The complimentary drink in the bar"||(in 9 reviews)|
|"The staff were friendly and helpful."||(in 29 reviews)|
|"Simple and efficient shuttle service"||(in 31 reviews)|
|"Air conditioning is not working well"||(in 7 reviews)|
Don't go there.
The rooms were ok. Nothing special.
The staff were rude. When I arrived, I had made a mistake on the dates. Rather than adjust my dates accordingly (yes there were plenty of rooms available) they charged me again and refused to refund my first reservation. When attempting to discuss it in a cordial manner, they proceeded to yell and treat me like a child the following day. Don't go there. They're thieves.
Not worth the price
The stuff were friendly
The airport shuttle took forever to show up, and you need to call them to be picked up, which can be a hassle if you don't have an international phone. The location is not a close drive to the airport. It took 30 minutes to get to the hotel. The internet connection was not reliable. The rooms are outside as in a motel. The hotel looks fancier in the pictures than reality. It was an okay stay, but was not worth the price.
With a stay at SHS Hotel Aeropuerto in Madrid (Barajas), you'll be within a 10-minute drive of Estadio Wanda Metropolitano and Plenilunio Shopping Mall. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours), and a train station pick-up service is also provided at no charge.
Based on 2,404 reviews
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