Parkhotel Matrei

Health and safety

• Daily housekeeping
• Contactless check-in/check-out
• Face masks for guests available
• Physical distancing in dining areas
• Physical distancing rules
• Process in place to check health of guests
• Hand sanitizer in guest accommodation and key areas
• Screens or physical barriers placed between staff and guests in appropriate areas
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• All plates, cutlery, glasses and other tableware have been sanitized
• Delivered food is securely covered
• Guests can opt out of accommodation cleaning
• Staff follow all safety protocols as directed by local authorities
• Disinfection of high-touch surfaces
• First-aid kit
• Enhanced cleaning
• Thermometers for guests provided by property
• Safe

Services and conveniences

• ATM on-site
• Wake-up service
• Concierge service
• Currency exchange on-site
• Hammam (Turkish bath)
• Meeting/Banquet facilities
• Room service
• Ski pass vendor
• Tour desk
• Key access
• Express check-out
• Conference rooms
• Wedding services
• Ticket service
• Safety deposit box

Accessibility and suitability

• Multi-lingual staff
• Hypoallergenic
• Hypoallergenic pillow
• No smoking
• Non-feather pillow
• Designated smoking area
• Pets allowed on request. Charges may apply.
• Roll-in shower
• Disabled Access
• Elevator
• Accessible by elevator
• Adapted bath
• Allergy-free room
• Upper floors accessible by elevator

Basics

• Mobile hotspot device
• Wi-Fi available in all areas
• Internet
• Fire extinguisher
• Free toiletries
• Smoke alarms
• Heating
• Free Wi-Fi
• Linens
• Towels
• Shampoo
• Body soap
• Trash cans

General

• Family rooms
• Hardwood or parquet floors
• Mountain view
• Ski storage
• Storage available
• Seating area
• Sofa
• Solarium
• Soundproof rooms
• Soundproofing
• Telephone

Things to do

• Board games/puzzles
• Game room
• Cycling
• Archery
• Skiing
• Horse riding
• Bowling
• Ski-in/Ski-out
• Hiking

Dining

• Packed lunches
• Special diet menus (on request)
• Restaurant
• Bar/Lounge
• Food can be delivered to guest accommodation
• Coffee shop
• Snack bar
• Breakfast in the room

Pool and spa

• Spa
• Pool towels
• Steam room
• Spa and wellness centre
• Massage
• Sauna

Media and entertainment

• Flat-screen TV
• Cable or satellite TV
• Radio
• Library
• Shared lounge/TV area
• TV

Bathroom

• Hairdryer
• Private bathroom
• Shower
• Bathtub
• Toilet
• Toilet paper

Family friendly

• Babysitting or child care
• Kids meals
• Indoor play area
• Kids' outdoor play equipment
• Playground

Parking and transportation

• Airport shuttle (surcharge)
• Free parking
• Ski shuttle
• Shuttle service (additional charge)

Outdoor

• Garden
• Terrace/Patio
• Grill

Laundry

• Ironing service
• Laundry facilities
• Laundry service

Bedroom

• Socket near the bed
• Alarm clock
• Wardrobe or closet

Workspace

• Computer use available
• Fax/photocopying
• Desk

Fitness

• Tennis