Good to know
|Distance to city centre||0.1 km|
Time of year
Show reviews that mention
The staff was friendly. The room was nice with a window overlooking scenery as requested. It was located in the center of old town with old Italian decor. Now the big con; The door to the room was broken and thee management reply was we asked for a room with a view. The hotel Appeared to be empty except for us! The worst of our one night stay was that there was no hot water for a shower and when when I tried running the sink hot water it ran brown for some time! The water was literally brown. The manager apologized and tried himself to fix it but since we had to depart in early morning nothing changed. No compensation was offered but an apology.
The door to the room was broken nearly off the hinge and framework and the management reply was that since we asked for a room with a view and it was broken by last patron and not yet fixed The hotel was not filled and in fact there was no other guests except for us! There was other rooms below us with a view! The worst of of our one night stay was that there was no hot water for a shower! So I tried running the sink hot water it ran brown and for some time and now confirmed that there was no hot water ! The manager apologized and tried himself to fix it but had to call someone who did not come before we departed. No compensation was offered but an apology.
Location and staff.
Location, friendly town and people
The hotel has a traditional Italian feel of elegance. The central location is excellent both for local restaurants and visiting other towns. Although there is no parking at the hotel we always found a space within 500 metres. Above all the staff were excellent, very friendly and helpful.
We liked it all.
Wonderfully nice staff who trekked out in a rare freak snow day to let me in.
The room never quite heated up, vents on high ceiling without fan to help circulate the air.
based on 110 reviews
Things to Know
- Comfortable beds
- Friendly service
- Nice building
Policies vary by room type and provider.
Reviews about Hotel Logge Dei Mercanti
Most Popular Landmarks
- Museo del Cassero 30 m
- Comune di Monte San Savino 0.6 km
|San Dalmazio San Domino Island||64.4 km|
|Florence Peretola||67.6 km|
|Rapolano Terme||11.3 km|