Pros (+) Check in was a breeze, the room was adequate and the price was unbeatable.
3 stars
Inn at Monticello
Photos of Inn at Monticello
Overview
Hotel with free parking, near Monticello Casino and Raceway This hotel features concierge services, a 24-hour front desk, and free newspapers. Free WiFi in public areas and free self parking are also provided. Inn at Monticello offers 47 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs. This Monticello hotel provides complimentary wireless Internet access. Microwaves and refrigerators can be requested. Housekeeping is provided daily.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Inn at Monticello
- Room service
- Free Wi-Fi
- Flat-screen TV
- Free toiletries
- Parking
- Pets allowed on request. Charges may apply.
- Hairdryer
- Casino
- 24hr front desk
- Hot tub
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Adapted bath
- Designated smoking area
Basics
- Free Wi-Fi
- Air-conditioned
- Free toiletries
Bathroom
- Bathtub
- Hairdryer
Dining
- Microwave
- Refrigerator
Health and safety
- Cleaning products
- Daily housekeeping
Services and conveniences
- Room service
- 24hr front desk
Pool and spa
- Hot tub
Parking and transportation
- Parking
Media and entertainment
- Flat-screen TV
Workspace
- Desk
Things to do
- Casino
Reviews of Inn at Monticello
3.7
Poor
555 verified ratings
Wonderful
48
Very good
20
Good
38
Okay
17
Fair
51
Mediocre
56
Poor
325
Summary of reviews
Guests say
Guests overwhelmingly criticized the hotel for its lack of cleanliness, with many rooms described as dirty and poorly maintained. Service issues were also a common complaint, with guests experiencing unhelpful staff and problems with reservations. While some appreciated the low prices and convenient location, the overall sentiment was negative, with many stating they would not return.AI-generated from customer reviews
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Score by provider
3.9 out of 10
439 reviews
3.2 out of 10
62 reviews
3.8 out of 10
5 reviews
4.9 out of 10
4 reviews
All reviews
Pros (+) The pressure in the shower was literally the only redeeming quality.
Cons (-) Room still had trash from previous occupant, found door wide open on my second day there with no maid or staff anywhere to be seen, exposed outlet that sparked if plugged into, ceiling tiles falling apart, toilet rocked back and forth, constant children running up and down the walkway screaming and slamming doors at all hours of the night & day, I could go on.
Cons (-) Upon arrival I was told that they couldn't find my reservation because their system was down, and I later heard from another guest there that the "system was down" every single time that the guest called to attempt to reconfirm her reservation. The woman who manages the place was apparently never taught simple manners or words like "please" and "thank you," and upon handing me the room key she cur...
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Pros (+) I liked the price compared to the other lodges in the area which can be double. It is motel style so you can park right in front of your room. For only a night or two for sleeping purposes only it's fine.
Cons (-) The room was dated and the bathroom was not very clean. The "jacuzzi" tub/shower was weird.
Location
392 Broadway, Monticello, NY 12701
What's nearby
- St. John's Episcopal Church and Rectory323 m
- Monticello Casino and Raceway2.8 km
- Holiday Mountain Ski & Fun6.3 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:30 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Inn at Monticello
Low season | May |
|---|---|
High season | May |
Average price (weekend night) | C$ 126 |
When to book a room at Inn at Monticello
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in MonticelloGood to know
Value for money | 4.0 |
|---|---|
Distance to downtown | 0.5 km |
Nearest Airport | New Windsor Stewart |
Distance to airport | 51.3 km |