The Dyke Neuk - Guest house

Nothing

Said they would waiver the cancellation fee but charged me anyway

The family room was a good size with a nice en-suite. Warm and comfortable. Tea and coffee with biscuits was a nice bonus. Fabulous power shower and complimentary toiletries.

You had to walk in through bar to get to room with cases when we checked in which wasn’t great with children and a full bar. The hotel is a bit dated and in need of some TLC. Doesn’t quite look as good as the pictures make the hotel out to be. I have to mention there was a storm the night we stayed. The wind rattled in through our bedroom window all night. When we went for breakfast the next morning we were told we couldn’t get a cooked breakfast as the oven wasn’t working and there was water pouring down the walls into the sockets. It was an accident waiting to happen!!! I know nobody can control the weather but we’ve stayed in establishments in worse weather and never experienced this before. Faulty Towers comes to mind! The lady ( not sure who she was as never introduced herself?) was apologetic and I did feel sorry for her as there were other guests also in the same situation. We were refunded some money for the inconvenience of not getting a cooked breakfast and only cereal and bread so luckily this meant we could buy breakfast elsewhere. I don’t like writing bad reviews but on this occasion I feel it is justified.