Basics
Services and conveniences
Dining
Bathroom
Things to do
General
Accessibility and suitability
Laundry
Pool and spa
Media and entertainment
Family friendly
Parking and transportation
Outdoor
Bedroom
Workspace
Health and safety
Fitness
Show reviews that mention
Filters
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the standout features of the hotel?
The hotel offers a superb swimming pool, spacious rooms, beautiful nature surroundings, and a tranquil location for a retreat stay.
What are the common concerns about the hotel's services?
Some guests have mentioned slow room service, underwhelming service in the restaurant, and inefficient staff.
What practical information can you provide about the hotel's amenities?
The hotel provides a 100-meter pool, a beachside pool with an ocean view, and a spacious room with an outdoor bathroom. Additionally, the hotel offers a variety of activities such as fishing, cycling, and cooking classes.
When is the best time to visit the hotel?
The high season is in February, offering an ideal time to experience the hotel's beautiful location and grand pool. However, guests should be aware that the low season is in May.
What can guests expect from the hotel's dining options?
The hotel provides delicious a la carte food, a lovely restaurant, and a beautiful main dining hall with a lake view. However, some guests have mentioned limited vegetarian food options and overcharging for breakfast.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests praised the beautiful views of the lagoon and the spacious, well-maintained rooms. Consider requesting a room with a view for a more enjoyable stay.
Enjoy the Spectacular Pool
The 100-meter pool and beachside pool were highlighted by many guests for their incredible design and size. Don't miss the opportunity to take a refreshing dip in these stunning pools.
Consider the Location
While the hotel offers a tranquil retreat, some guests found the surrounding area to be limited. Keep in mind that it's about a half-hour drive from the airport and may be ideal for a last-night stay before departure.
Be Mindful of Mosquitoes
Several guests mentioned encountering mosquitoes, especially around the outdoor areas. Consider bringing insect repellent to ensure a comfortable experience, particularly if traveling with children.
Check Room Facilities
Some guests reported that certain facilities mentioned on the website were not initially provided in their rooms, such as hair dryers and slippers. It may be helpful to double-check the availability of these amenities upon arrival.
Explore the Dining Options
While the food received mixed reviews, the a la carte options were praised for their deliciousness. Consider trying the a la carte menu for a satisfying dining experience.
Be Prepared for Language Barriers
A few guests experienced challenges with staff members' English proficiency, leading to communication difficulties. Patience and clear, simple communication may help overcome language barriers.
Consider Transportation Needs
The hotel is a bit secluded, and some guests found it challenging to explore nearby tourist locations or shopping malls. Plan transportation in advance if you intend to venture out beyond the hotel premises.
Take Advantage of the Spa
Guests appreciated the spa services and last-minute massage availability. Consider indulging in a relaxing spa treatment during your stay for a rejuvenating experience.
Be Mindful of Service Speed
A few guests mentioned slow room service. If you have time-sensitive needs, it may be helpful to place orders well in advance to avoid any inconvenience.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Jetwing Lagoon is located at Pamunugama Road, Thalahena, 4.4 km from the centre of Negombo. Fish Market is the closest landmark to Jetwing Lagoon.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Jetwing Lagoon.
Yes, Jetwing Lagoon offers free Wi-Fi.
Yes, Jetwing Lagoon offers free parking.
Jetwing Lagoon is 6.4 km from Colombo Bandaranaike Intl. Jetwing Lagoon is 30.5 km from Colombo Diyawanna Oya Seaplane Base.
Yes, Jetwing Lagoon has a pool on-site.
KAYAK scours the web for all room deals available at Jetwing Lagoon in Negombo and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Jetwing Lagoon and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Jetwing Lagoon.
Value for money | 7.7 |
---|---|
Distance to downtown | 4.4 km |
Nearest Airport | Colombo Bandaranaike Intl |
Distance to airport | 6.4 km |