Hotels near Newark Liberty Airport

Hotels near Newark Liberty Airport

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Newark (EWR) - Newark, NJ, United States
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Best hotels near Newark Liberty Airport

Cleanliness
9.0
Comfort
8.9
Facilities
6.0
Location
9.0
Overall
6.0
Overall 8.6 Excellent
Based on 183 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
6.0
Location
9.0
Overall
6.0
Cleanliness
9.0
Comfort
8.8
Location
9.0
Services
8.8
Staff
8.8
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.7
Comfort
9.0
Location
8.9
Services
8.6
Staff
8.6
Cleanliness
9.0
Comfort
9.1
Location
8.8
Services
8.6
Staff
8.9
Cleanliness
9.0
Comfort
9.0
Facilities
4.0
Location
9.1
Overall
4.0
Cleanliness
8.3
Comfort
8.6
Location
8.9
Services
8.3
Staff
7.8

Good 6.0
Pros: Rooms clean room ssrvice excellent compliments to staff
Cons: Website says pool theres no pool apparently for few years according to staff very disappointed for family also breakfast variety very limited and parking is very overpriced
Excellent 10.0
Pros: Close to the airport Large rooms Front desk staff very helpful
Excellent 10.0
Pros: Breakfast could use more Variety but everything was perfect!
Cons: N/A
Excellent 10.0
Pros: I like everything they service was great thanks!
Excellent 8.0
Pros: Everyrhing
Cons: No issues, just wished more variety with breakfast
Excellent 10.0
Pros: The rooms was beautiful
Cons: Everything was on point
Excellent 10.0
Pros: Location and cleanliness
Good 6.0
Pros: The room were spacious, big enough for the family
Cons: The staff couldn't keep lost items, left a canon camera cover at the swimming pool and when i inquired from the front office/reception they were very much unconcerned, never got it. The parking fees $27.00 is damn too high for a hotel in that location.
Excellent 8.0
Pros: Location. Staff was friendly. Excellent breakfast. We were allowed to check-in early since our flight arrived earlier than we expected.
Cons: TV worked intermittently. Bathroom cabinets were worn/dated. Very close to airport; airplane noise at all hours of the day and night. The shuttle from EWR never said "Residence Inn". We were shuttled by a Courtyard by Marriott van; very confusing.
Excellent 10.0
Pros: Super friendly and helpful hotel staff and shuttle drivers. Great gym and loved that it was environmentally-conscious (suites had refillable toiletries and recycling bins)
Cons: The hotel shuttle are every 30 minutes. It would be very helpful to have more frequently. The ride is short but I think the drivers need more frequent breaks. Perhaps 2 shuttles?
Mediocre 2.0
Pros: Shuttle to airport Pool. Breakfast
Cons: Trash under bed left by previous occupant. Fire Alarm & evacuating at midnight, no sleep, no communication of what happened. No free parking as advertised, it was $24.50 a day. Charged $2.50 per tea bag used.
Excellent 9.0
Pros: Rooms and cleanliness
Cons: shuttle drivers were not friendly at all, some do not evey say hello other threw my stroller like if it was trash, some help you with luggage others dont.
Excellent 9.0
Pros: clean. close to airport. reliable airport courtesy vehicles, twice hourly.
Cons: lack of clarity as to parking. Not a big deal but there should be clarity if they are charging 25 + dollars a day.
Excellent 10.0
Pros: The staff snd the room
Cons: No
Okay 4.2
Pros: I liked the fact the hotel was close to a Mall and provided a shuttle and had a swimming pool with breakfast included.
Cons: The shuttle was terrible - supposed to run every 15 minutes but what they don't tell you is that one of the shuttles is reserved for airline employees of United and American and essentially, there is a shuttle every 30 minutes that is not supposed to stop at the terminals but it does it anyway. One of the drivers was supposed to pick me up from the nearby Mall and decided not to because he was running late, so I ended up running late for my flight and had to change it. Be very careful with these shuttles - they are quite unreliable.
C$ 244

Cleanliness
8.9
Comfort
8.8
Facilities
8.4
Food
8.5
Location
9.1
Overall 8.5 Excellent
Based on 2,133 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
8.4
Food
8.5
Location
9.1
Cleanliness
8.4
Comfort
8.4
Facilities
8.4
Location
8.4
Overall
8.0
Cleanliness
6.3
Comfort
7.0
Facilities
6.3
Location
6.6
Overall
6.6
Cleanliness
8.8
Comfort
8.7
Location
9.0
Services
8.4
Staff
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.4
Comfort
9.2
Facilities
9.0
Location
8.9
Overall
8.9
Cleanliness
9.0
Comfort
8.9
Location
9.2
Services
8.5
Staff
8.7
Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Location
9.0
Overall
9.0
Cleanliness
8.9
Comfort
8.8
Facilities
8.5
Food
8.5
Location
9.1
Cleanliness
8.8
Comfort
8.6
Location
9.0
Services
8.3
Staff
8.5

Excellent 9.0
Pros: Great beds. Very quiet. Great breakfast. Excellent location
Excellent 9.0
Pros: very close to the Airport, made the transport easy.
Cons: No refrigerator in the rooms. That was a very big disappointment.
Excellent 10.0
Pros: Everything went smooth and pleasant. Thank you for a great accommodation!
Cons: Nothing
Good 6.0
Pros: Close to AirPort, easy shuttle, pleasant staff
Cons: Food
Excellent 9.0
Pros: We needed to be at the airport very early and needed a hotel that was close. The shuttle was quick and convenient.
Excellent 10.0
Pros: Easy to get to and no hassle.
Cons: I would have prefer bigger bathroom.
Excellent 9.0
Pros: Staff went above and beyond.. completly clean and sanitized.
Cons: Had to layover for 24hrs.. would not find a better deal or comfort.. thanks
Excellent 10.0
Pros: Customer service
Cons: n/a
Excellent 10.0
Pros: good
Excellent 10.0
Pros: Loved this upscale hotel! Convenient Clean & staff very friendly
Excellent 8.0
Pros: Close to airport if flying out the next day
Cons: To far from Manhattan, did not like the fact I had to pay for parking
Excellent 8.0
Pros: Close to the Airport
Cons: Need renovation
Excellent 10.0
Pros: Loved the location, the room and the staff.
Cons: I liked everything about this hotel
Excellent 10.0
Pros: Great staff, great location for travel
Excellent 10.0
Pros: Clean, quiet, convenient and classy.
Cons: Currently, it was challenging to use the restaurant/bar during the pandemic because I did not have a newer smartphone with me with code reading capability.
Excellent 9.0
Pros: It was very nice and clean, and the staff was very polite and attentive. Food was good for a hotel.
Excellent 10.0
Pros: Location is #1. Also it was clean, shuttle driver was nice, the bar was open (though limited.)
Cons: Parking price. $28 for guests for $44 for additional days (we went into the city for a day)
Okay 5.0
Cons: It fell more like a car parking in an overnight garage than a guest. The few human interactions I had, were to let me know that the services I was looking for wasn¿t available¿
Poor 1.0
Pros: Location
Cons: Filthy room with dirty/used towels in the bathroom: This is very sloppy of a big hotel chain during a PANDEMIC t took 30 minutes to check in. when i did check in, staff told me my king bed that i upgraded and paid for was not available and i had a twin
Excellent 10.0
Pros: Did not have breakfast
Cons: Electronic keys , getting out of parking after dropping off keys
Poor 1.0
Pros: The location is good - that's it.
Cons: The rooms were not up to mark - It's nowhere near to Marriott standards. The staff is not cooperative. No guest service with respect to Marriott standards and staff doesnt care. Rooms have no amenities, except basic. They charge 2.5$ for a mask
Good 7.0
Pros: Great location and nice rooms.
Cons: I paid more for a concierge level room which included evening snacks and drinks, as well as a hot breakfast. At check in I was told no food was included and only wifi. Later, was told no concierge benefits on weekends (including Friday). Why offer?
Good 6.0
Pros: Location
Cons: Food
Good 6.0
Cons: $21 sandwich and $8 water
Okay 5.0
Pros: The location.
Cons: The food was not good and overpriced.
Poor 1.0
Pros: I will never go back to the place, I just like the location .
Okay 4.0
Pros: Nothing really
Cons: 1) not lied about the location stating it was located in the airport as opposed to next to the airport 2) shuttle service could not be found had to rent a taxi 3) staff very unhelpful regarding room service. 4) stale food
Poor 1.0
Pros: Nothing
Cons: The front desk claimed they did not have my reservation. Then 30 minutes later they all of sudden found it. I was charged $12.95 per day for internet when I am Marriot Bonvoy member. The room was not clean.
Okay 5.0
Pros: Clean and close to the airport.
Cons: Airline pilots were given priority and allowed to cut in front of the line to check in. Some of the staff communication skills were unpleasant and demanding.
Mediocre 3.0
Pros: The gym is huge, the rooms are nice, the hotel is clean.
Cons: You need a treasure map to get there, the parking fee is too expensive, leaving the actual parking lot is ridiculous. Not worth the positives. I’m never coming back.
Okay 5.0
Pros: The location is close to home n having plumbing issues so we stay periodically.
Cons: The staff!! The AA woman with short hair usually checks us in is wonderful n she makes u feel so welcome. I didn't see her this time.It was disappointing not to see her during our stay. I honestly come back just because of her exemplary service.
Good 6.0
Cons: Paying for parking is very awkward to me
Good 7.0
Pros: Hotel is very nice and clean. The shuttle service is prompt and friendly.
Cons: The alarm set off at 6 am. At around the same time I heard people conversing in the room across mine and theirs was probably set off too. I left around 6:45 am for some chores. The front desk didn't address this problem at all.
Good 7.0
Pros: The staff was great! Very kind and helpful!
Cons: While it has been updated it appears worn & tired. To be rated as a 4 star hotel it needs some love.
Good 6.0
Cons: No microwave in room
Mediocre 3.0
Pros: The room was cute and clean. The bed was nice.
Cons: They charged $28 for parking after I was told it was $16 and they charged $13 a day for WiFi.
Okay 5.0
Pros: Front desk staff and beds
Cons: Sticky clocks and remote Sticky oily hair dryer and clothing iron
Okay 4.0
Pros: Location is perfect as well as shuttle to departure.
Cons: Room service nightmare. Blame it on COVID but 2 hrs later and 6 calls to service area i finnaly got my burger and cold fries!
Okay 4.0
Pros: The location was fine
Cons: I think the hotel staff was not friendly at all and my room was never clean after I was gone all that Saturday.
Good 7.0
Pros: Room was clean, and the beds were comfortable.
Cons: No coffee maker in the room
Okay 4.0
Pros: Being so close to the airport.
Cons: No extra water in room like other Marriotts. When I asked the desk person I was told that I can buy water from the gift shop. Staff very unfriendly when I entered the hotel. Other Marriotts have a concierge that had to go items like cereal, soda, water.
Excellent 10.0
Okay 5.0
Cons: Room
Poor 1.0
Cons: We checked out a 1 am because the neighbors were talking so loud
Good 7.0
Pros: convenience to airport, well maintained, comfortable although Spartan
Cons: undisclosed charges, high Wifi, exorbitant parking fees even for high status Bonvoy members, snacks were cheaper at the airport
Good 7.0
Pros: The hotel is very close to Newark Airport. The bed was comfortable, the room spacious, and everything was quiet. All the staff were unfailingly polite and helpful. The bar has a small menu, but the items I ordered were tasty.
Cons: While the hotel sits on the airport grounds, you can't actually walk to it, so you need to take a shuttle and it is not much of an improvement on nearby (and cheaper) options. The food in the restaurant was expensive -- even for hotel food.
Okay 5.0
Cons: this hotel is very difficult to get to. The parking is very confusing as well. I'm not sure if it's because of the construction going on but i would not recommend staying at this hotel unless you have a flight to catch.
Poor 1.0
Pros: It was a really nice hotel with in itself But overall bad experience one of the guest barricade himself in the room & police was everywhere the hotel manager told the receptionist to refund my money & she only refunded my parking which was entirely to ex
Mediocre 2.0
Pros: It was clean.
Cons: I can't believe they charged me $28 to park!!!! This will ensure I'll never come back.
Poor 1.0
Pros: Clean and nice rooms
Cons: The hotel is fenced on by roads, one can literally not walk anywhere from the hotel. Not even to the airport 200 meters away. Also, having staff working for tips should be a nogo in this century. All hotel workers should be payed properly!
Excellent 9.7
Pros: Shuttle to the airport was super helpful!
Poor 1.0
Cons: Very misleading description of location this hotel cannot be reached from the airport without waiting outdoors for shuttle. No direct access. Window completely blocked out with translucent film, I couldn't check the weather or get my bearings. Rude s
Mediocre 2.0
Pros: Nice gym.
Cons: Location, smell, parking fees, parking hassle, isolated location, limited breakfast options.
Excellent 8.5
Excellent 10.0
Pros: Convenient for overnight stay to pick up flight next morning. Wait staff at restaurant very friendly and accommodating to needs.
Cons: Nothing.
Mediocre 3.0
Pros: the manager was very nasty to me and my son and now I am in Jerusalem and the have put all kinds of false charges on my card. I will have to deal with this issue after my trip. Only should be ---- on bill.
Excellent 10.0
Pros: Great location ad very nice facilities.
Cons: Climbing over a small railing to get from Terminal B to front door of Hotel . A cross walk would be nice.
Poor 1.0
Pros: The staff was helpful along with the location
Cons: My bed had bugs, I was literally eaten alive while I was sleeping. I had to attend a funeral, which was the reason for the trip. I was very uncomfortable all day and still until today I have welts. They filled out a report and told me to wait.
Excellent 8.0
Pros: Nice bed, good mirrors in room, good working space in room
Cons: Conference rooms on first floor were FREEZING!! Rooms could have used a bit more hanging space for clothes Wish there were more bath products — shower cap would have been nice, when I called housekeeping about deodorant they couldn’t help
Poor 1.0
Pros: Parking prices was outrageous
Cons: Food in this place was horrible drinks was definitely overpriced paid $6 for a glass of pineapple juice price is just outrageous
Excellent 8.5
Pros: The hotel is nice and very close to the airport and a nearby shopping mall outlet. There is a restaurant, bar and business center and free hotel shuttle.
Cons: Everything was fine and the price is a good value.
Excellent 10.0
Pros: Everyrhubg was great above average on all things.. Great service and room service food was beyond great..
Cons: One very rude women that was a clerk at the front desk about 3am in the morning needs to be fired. I don't want to give the hotel a bad review because of her. I asked about the shuttle and all were more than happy to call the bus driver. They said tell us when you are ready.. I walked outside and came back in and there was another clerk there. I said you can call the shuttle driver now please, I'm ready. She answered very ugly and rude sharp '' when I have time I will'' there were no customers at the desk. No reason that I should have been treated like that. I just thought to myself welcome to new jersey where all the rude selfish people in the world live and blew it off. But what needs to be realized is that people like this on staff there will cause this great hotel to lose customers.
Excellent 9.1
Pros: Amazing location adjacent to terminals
Cons: Prices are similar to Midtown Manhattan
Excellent 9.1
Pros: Hotel staff was nice, room was clean and not noisy.
Cons: Restaurant staff were terrible. Can't be described as nice which is in sharp contrast to the hotel staff
Excellent 9.4
Pros: The rooms and staff were nice
Cons: The shuttle service was very poor. Understaffed shuttle service for people trying to make flights. If you are going to use mini-vans, you need to have more of them, or have bigger shuttles on stand-by.
Good 6.0
Pros: They set up a pack and play and refrigerator. Huge win!
Cons: No bellman to bring our bags up. We had to push the luggage cart ourselves. The restaurant was initially rude when I asked to take food upstairs (to my husband and sleeping daughter). I was surprised that this was supposed to be "in" the airport but it still required a van to access. They will not direct you to a walking path. The van was included (nice) but the driver refused to go to the premier counter, leaving us to lugg baby and bags up multiple flights. Not as easy as for a solo business traveller
Good 6.5
Pros: The bed was comfy and divine! Check out time was noon.
Cons: Service fell short. Shuttle took 40 minutes to arrive; I had to call twice. Massive plane delays brought me in at 3 a.m. and it was not fun waiting yet again. First room shown smelled to me of smoke; no problem about changing rooms. However, she said she would slip a new room key under the door while i could sleep (almost 4 a.m. by now) and she did not. It was easier to not leave the room when I woke (bc very tired) then to deal with trying to get a new key to my room when I would be checking out soon. I left hotel at 11:30ish a.m. without coffee but showered.
Good 6.5
Pros: The place was very clean and nice, and very professional looking.
Cons: If you're not a posh business person, it isn't the best. We made the mistake of ordering Dominos to the room, and the hotel was obviously not very happy about "fast food" coming. First of all, they gave the delivery person a hard time and accused her of not really having customers here and being shady, before they finally called my room. Once I confirmed we had indeed ordered pizza, they wouldn't even let the delivery person come into the hotel, and I had to go outside to meet them.
Okay 5.1
Cons: Had to pay for computer access in business suite, no free TV channels…..everything was promotional.
Mediocre 2.0
Pros: I PAID ALREADY.BUT THE FRONT DESK LET ME PAY AGAIN
Newark Liberty International Airport Marriott - Newark
Rated #2
8.5
Excellent 8.5
Based on 2,133 reviews
Details
Reviews
C$ 317

Cleanliness
9.0
Comfort
8.8
Facilities
8.3
Location
8.3
Overall
9.0
Overall 8.5 Excellent
Based on 215 reviews
Cleanliness
9.0
Comfort
8.8
Facilities
8.3
Location
8.3
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
8.4
Services
8.4
Staff
8.4
Cleanliness
9.0
Comfort
8.0
Facilities
8.5
Location
8.0
Overall
8.0
Cleanliness
9.2
Comfort
9.2
Facilities
8.0
Location
8.5
Overall
9.3
Cleanliness
9.2
Comfort
8.8
Location
8.5
Services
9.0
Staff
9.1
Cleanliness
9.2
Comfort
8.9
Facilities
10.0
Location
8.4
Overall
10.0
Cleanliness
8.9
Comfort
8.9
Facilities
7.6
Location
7.5
Overall
8.4
Cleanliness
8.3
Comfort
8.3
Location
7.0
Services
7.7
Staff
8.3

Excellent 8.0
Pros: There was no breakfast
Cons: I like it so far
Poor 1.0
Pros: I liked the outside appearance. The lobby was ok.
Cons: The rooms had musty odor the sheets weren’t fresh and the temperature gauge was messed up. Was just down right uncomfortable.
Excellent 10.0
Pros: Customer service excellent. Also, housekeeping
Excellent 9.0
Pros: the room was nice, clean, and comfortable. The hotel was in a convenient location near the venue we were going to. Staff was also friendly and professional.
Cons: Parking prices do not match what the actual price states online.
Excellent 8.0
Pros: Staff
Cons: No meals available
Excellent 10.0
Excellent 10.0
Pros: Extremely close to the Prudential Center, which was a plus being that I was attending a Concert there. Hotel staff have very friendly
Cons: N/a
Excellent 10.0
Pros: Front desk gentleman was amazing, so friendly and helpful. He helped us at check in and check out.
Excellent 10.0
Pros: Convenient location to NJPAC
Excellent 10.0
Cons: I didn’t like that I had to pay separate for parking.
Excellent 8.0
Pros: Good location but there are a lots of street vendors
Cons: The pay parking garage is a little weird to get to. They could use two shuttle vans. The one van is making continuous runs to the airport.
Okay 5.0
Pros: House keeping works really hard, very nice people working with the company they need a raise !
Cons: Sheets/ pillows need to be hypoallergenic I was itching every day
Excellent 10.0
Pros: Rooms nice and clean.staff helpful and friendly
Cons: Shuttle needs to run at more convenient times for the guest. .when u walk in front door of hotel it doesnt look like a hotel.too plain..area around hotel not the best.
Excellent 10.0
Pros: Clean room
Cons: The free shuttle was hard to find from the airport and we called multiple times before someone finally answered the phone. I wish they put the information on the website or sent an email to make it easier.
Good 7.0
Pros: Friendly Staff, nice room, comfortable bed.
Cons: I very much dislike that on top of the hotels fees/taxes I was charged an ADDITIONAL $28 per day to park in their garage. Also the area surrounding the hotel is rather run down. There are a handful of places to go and eat, but I wouldnt do it after dusk
Excellent 10.0
Pros: It was clean, the staff was very polite and it's within an easy walking distance to Newark Penn station.
Cons: Nothing! Everything was great!
Excellent 10.0
Pros: This was the nicest room I've ever stayed in! Very clean. Fairly quiet. I felt very safe. You had to use your room key to use the elevator.
Cons: The only downside was you had to pay to park in a parking garage. There is no parking lot. It cost $28 per day.
Excellent 10.0
Pros: Check in staff very pleasant ( Sonia).
Cons: Nothing
Excellent 10.0
Cons: Nothing perfect
Excellent 10.0
Pros: Cost, location, and very friendly/accommodating staff!!!
Excellent 10.0
Pros: Convenient location to the City with a very friendly welcoming staff
Cons: Not many nearby restaurants and unfortunately the lounge closes at 10:00 with no exceptions- trust me!
Excellent 10.0
Pros: The gentle man at the front desk was the absolute sweetest and most helpful person i've ever had the pleasure of working with. I stay at many hotels, and none the less I know that any Marriot hotel i've stayed at is built to work at its finest, but this gentleman went above and beyond to assist me and make sure we were comfortable. He helped me not only get a clean room quickly where I could put away my things and freshen up (since I had arrived much earlier than check in and had an event I needed to get to) but and when incurring a problem (When I thought I lost my ID and Debit Card) was helpful in helping me find it. It a shame on my part that with my terrible memory, I cannot remember his name. He was a caucasian male, in his late 20s promoting some football event, I believe, with a green shirt. My sister, A friend and I were attending a concert later that evening so we only booked the hotel for a one night stay in NJ, but with personnel like him and the cleanliness and professionalism of both the lobby as well as our hotel room itself, I felt like I should've stayed longer had I not already booked the rest of trip at the Ritz in Manhattan. Very satisfied. Definitely will be coming back again.
Good 7.1
Pros: Surprisingly being next to a hockey stadium on a game night it was very quiet. We specifically asked for the quietest side of the hotel not facing the Broad Road. That might has to do with the quietness, and the floor was not so busy. The room was generally clean except the shower floor I can see black dirt residue. The front desk was curteous.
Cons: We didn't like that there was no parking or rather we needed to pay an additional $21! Tax was quite high already on top of the rate. I wish the parking could have been covered or a bit less than 21.
Okay 5.4
Cons: The hotel is very hard to get to. There is no space to pull up to check in. The parking garage is extremely expensive, and when I arrived the staff had such thick accents I couldn't understand anything they were saying.
Good 7.0
Pros: the bathroom was perfect, the bed and the comforter were very comfortable, and the tv was a great size and quality
Cons: the food downstairs was way too expensive and there wasnt any kind of complimentary breakfast.
Excellent 9.0
Pros: The room was very clean and comfortable. The staff was very friendly and the breakfast was very good. Joe's crab shack is right next door as well.
Cons: The area is not very good. Went for a walk in the afternoon and felt very uncomfortable. Had to pay for parking as well.
Courtyard by Marriott Newark Downtown - Newark
Rated #3
8.5
Excellent 8.5
Based on 215 reviews
Details
Reviews
C$ 184

Cleanliness
8.7
Comfort
8.7
Facilities
9.6
Location
8.8
Overall
9.5
Overall 8.4 Excellent
Based on 567 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
9.6
Location
8.8
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.5
Location
8.7
Services
8.3
Staff
8.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.0
Comfort
9.0
Location
8.8
Overall
7.0
Services
8.7
Cleanliness
8.8
Comfort
8.7
Location
8.9
Services
8.3
Staff
7.9
Cleanliness
8.7
Comfort
9.0
Facilities
9.5
Location
8.9
Overall
10.0
Cleanliness
8.6
Comfort
8.7
Location
8.9
Services
8.0
Staff
7.8

Excellent 10.0
Pros: Everything
Cons: Nothing
Excellent 10.0
Pros: Breakfast was good. The waiter was so kind and great service.
Cons: The covid restrictions that no on can help. The service was amazing. Please don't put my review online, want to come back in a few months.
Excellent 8.0
Pros: We're in the middle of Covid - everything was a little weird. Parts of the dining room were closed, services were choppy.
Cons: We arrived at the hotel at 12:15 AM via a most wonderful shuttle driver. The front desk did not successfully make our keys - twice. It was decided that the door mechanism was the culprit, but it took more than 45 minutes to reach this decision to put us into another room. The next room was far away from the elevator, and it's later than 1 AM. It was a run-down, badly short-staffed, broken doors, unprofessional.
Mediocre 3.0
Pros: Employees
Cons: Hotel cleanliness / shuttle difficult / room no towels no hair dryer / shower cramped over all needs leadership
Excellent 10.0
Pros: Room was exactly as pictured and described. Perfect!
Excellent 8.0
Cons: Wish there was more than one pack of regular coffee in the room and room service never re-filled our coffee bar and when I asked for coffee at front desk decaf was the only thing they had
Excellent 8.0
Pros: The room. The staff.
Cons: The food was just kind of thrown into styrofoam containers. Not much care put into it. But it was tasty. Also, that the pool was out. That stunk.
Excellent 9.0
Pros: Very nice and clean.
Good 6.0
Pros: Location, 2 room suite.
Cons: Attitude of the breakfast staff. At b/fast there was a queue and the servers making b/fast use to talk or do other things, seems like hotel policy to have a long queue.
Good 7.2
Okay 5.0
Pros: Location was good
Cons: There were no linens for the pull out bed and we never got them. The front desk lady was not very helpful with the airport shuttle we needed the next morning.
Excellent 10.0
Pros: The front desk staff were always professional and helpful.
Cons: Everything was good. I only marked the cleanliness down a little because I noticed that one elevator had the same trash in it for 2 days.
Excellent 9.0
Pros: Lay-out of the room. It felt like a little apartment instead of a hotel room. Awesome!!!
Excellent 9.0
Pros: The hotel is nice. However someone left clothes in one of the rooms that makes be to believe that maybe the room wasn’t cleaned throughly. The breakfast was good. Still sad that they don’t make omelettes anymore due to COVID19
Excellent 10.0
Pros: Made to order breakfast and happy hour (snacks and free drink). Liked the separate living room and bedroom.
Excellent 9.0
Pros: Given the COVID reality, this facility met our expectations. It appears that it has followed sanitizing and distancing rules carefully. We didn't go there expecting a 5* hotel; this had all the services we required.
Poor 1.0
Pros: The location close to Jersey Gardens mall not to far off the main highways
Cons: One roll of tissue in the room. Called for tissue and it never came. Doors locked during peak hours which made it difficult to move throughout the hotel. Some staff were just inattentive front desk looked abandoned most of the time.
Okay 5.0
Pros: Accommodated our family of two adults and four children comfortably.
Cons: Room was not clean. Moved to another room. Not clean. Breakfast was substandard and not at all what we have previously experienced, even accounting for COVID modifications.
Excellent 10.0
Pros: The dinner staff was very friendly and helpful.nothing
Excellent 10.0
Pros: The rooms were large and comfortable
Cons: The air conditioner was weak and it was pretty hot at times
Excellent 9.0
Pros: Enjoyed the size/Space in the suite and breakfast was outstanding. Cocktail reception was good as well.
Excellent 10.0
Pros: I like the convenience to shopping at the outlet mall being across the street. Breakfast was included was above average. Complimentary happy hour with your first drink free & then $2 drinks after . Very clean and spacious. An excellent place to stay.
Good 7.0
Cons: parking service did not function with the card i have given and had to pay 20$ without using the parking i have been told that someone will come to help and did not arrive
Mediocre 3.0
Pros: Cleanliness
Cons: The front desk clerk was very rude and completely unprofessional. She almost ruined our stay. She had a complete lack of customer service.
Excellent 10.0
Pros: Very nice staff. Rooms were comfy.
Excellent 10.0
Pros: great location, close to eateries, the outlet mall
Cons: The fold out couch wasn't very comfortable.
Okay 5.0
Cons: We did not get a chance to eat breakfast no one told us that breakfast is over at 10:30 . 😞 so we had to eat at IHOP when We arrived After four no rooms were available after we have reservations we had to wait about an hour .
Good 6.0
Pros: Its close to mall and its new.
Cons: The breakfast is running out quickly and you have to wait for them to refill the food.
Mediocre 3.0
Pros: Location. Close to Mall and major highways. Complimentary breakfast
Cons: Was given the wrong room at check in. Was offered an accessible room with absolutely NO closet space to hang up my wedding dress. Not one staff member acknowledged that I was getting married;NO congratulations; NO amenities. Staff lied about free breakfas
Embassy Suites - Newark Airport - Elizabeth
Rated #4
8.4
Excellent 8.4
Based on 567 reviews
Details
Reviews
C$ 244

Cleanliness
8.8
Comfort
8.7
Facilities
6.0
Location
8.1
Overall
7.6
Overall 8.3 Excellent
Based on 233 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
6.0
Location
8.1
Overall
7.6
Cleanliness
8.6
Comfort
8.5
Location
7.8
Services
8.2
Staff
8.3
Cleanliness
10.0
Comfort
8.0
Facilities
4.0
Location
2.0
Overall
6.0
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
7.0
Overall
7.0
Cleanliness
9.0
Comfort
8.7
Location
8.5
Services
8.6
Staff
8.6
Cleanliness
8.8
Comfort
8.8
Location
7.7
Services
8.5
Staff
8.5
Cleanliness
8.9
Comfort
8.8
Facilities
6.0
Location
8.7
Overall
8.0
Cleanliness
8.6
Comfort
8.6
Location
8.3
Services
8.4
Staff
8.1

Excellent 8.0
Pros: Bed was comfy, room was fine for a night near the airport.
Cons: It was before 2am, the hotel shuttle was waiting, engine running, but locked. At 2:40 someone was able to get through to the hotel directly to ask where the driver was. Turns out he was in the van the whole time just ignoring us waiting. I had to ask him to help me with my bag and he told me that I hadn’t been waiting as long as I said as he’d only been there a few minutes - which just wasn’t true. The was no apology or anything! I didn’t get to my room until after 3am as the was a line at check in and only one person working (there wouldn’t have been such a line if the shuttle was running as advertised) The room itself was expensive for the service I received.
Excellent 9.0
Pros: Room was clean and well maintained. The bed was comfortable and relaxing. Did not have breakfast as already had alternate plans for Breakfast.
Cons: I didn't like that i know have to pay for parking where in the past i didn't have to pay.
Excellent 10.0
Pros: The SHUTTLE to and from Liberty Airport was amazingly quick and efficient.
Cons: Excellent place to stay.
Excellent 10.0
Pros: The rooms were kept very clean. The staff was courteous, polite and very accommodating. Our flight was quite early and they agreed to check us in early. Since we were coming from International flight we didn't have any other choice but to check in early.
Mediocre 3.0
Cons: The whole point of staying here is to be convenient to the airport. I waited over an hour for a shuttle that was supposed to come every 15-30 minutes. Defeats the whole point of this hotel.
Excellent 8.0
Pros: The staff, clean, nice room easy to check in and out
Cons: Smelled smoke coming thru the ventilation
Excellent 9.0
Pros: Staff was very friendly
Cons: Sink was clogged. Took awhile for water to drain
Excellent 9.0
Pros: Good size rooms
Cons: Finding the place the first time
Excellent 9.0
Pros: Great location to Newark Airport. Staff was friendly, kind and accommodating!
Cons: Nothing. We had a great stay!
Poor 1.0
Pros: The room was somewhat comfortable. The noise levels were horrible. You can hear every single conversation. The whole purpose was for me to get some rest. And I got none due to the loud noise all around. I would not recommend this location.
Poor 1.0
Pros: The balcony
Cons: They falsely advertised the pool as an open amenity
Excellent 9.0
Pros: Very good experience
Cons: Parking fee
Okay 5.0
Pros: Can there when I walked out the door
Cons: Highway noise woke me up early
Okay 5.0
Pros: None
Cons: The lack of room service
Excellent 10.0
Pros: They provide breakfast, they have a shutter to the airport every 30 min., staff friendly and nice, had some specific restaurants which deliver to your door, they provide parking.... no extra cost.
Cons: I got a room on 1st floor, but as soon as I entered it smelled like cigarettes....I went back and told them, and the gladly gave me another room.... it was perfect.
Okay 5.0
Pros: Location
Cons: None
Excellent 10.0
Pros: Cleanliness and hospitality
Cons: No it was very comfortable and pretty much quite. I didn¿t like that you have to pay for parking lol
Excellent 10.0
Pros: Clean and quiet. Please note that parking is not free.
Excellent 10.0
Pros: Netflix came with the television
Excellent 10.0
Pros: Beds are comfortable and the bathrooms are spacious. It's been fairly quiet the last two times I've stayed here.
Cons: The only complaint this time was our room was somewhat dirty. The tub wasn't as clean as the last stay and I found bottle caps near the head of the bed. Luckily I bring my own cleaning supplies!
Excellent 10.0
Pros: The room was surprisingly very clean and very spacious.
Cons: Locatuon is a little confusing. Maps sent me to another courtyard Marriott near Jersey gardens Mall
Excellent 10.0
Pros: Everything
Cons: None
Good 6.0
Pros: Clean simple.
Cons: $30 cab ride despite the supposed short distance it is a very poorly designed route and when cold and tired after a long flight another thirty to forty minute wait for the shuttle is exhausting. The hotel should either increase shuttle service or get flight information from those with confirmed reservations and have shuttle available within fifteen minutes.
Excellent 8.2
Pros: Airport shuttle is every 30 min right on time! Staff is friendly! Clean rooms and bathroom. Everything that you expect from Marriott
Cons: only thing I would add is a water fountain by the ice machine.
Okay 5.4
Pros: Liked the room, balcony,pool and fitness room
Cons: Too difficult to get to, walls were very thin and you have to pay for breakfast and coffee.
Courtyard by Marriott Newark Liberty Int'l Airport - Newark
Rated #5
8.3
Excellent 8.3
Based on 233 reviews
Details
Reviews
C$ 217

Cleanliness
8.7
Comfort
8.7
Facilities
8.3
Location
8.4
Overall
8.9
Overall 8.2 Excellent
Based on 629 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
8.3
Location
8.4
Overall
8.9
Cleanliness
9.0
Comfort
8.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
7.0
Overall
9.0
Cleanliness
8.3
Comfort
8.5
Location
8.4
Services
8.0
Staff
8.4
Cleanliness
9.3
Comfort
9.3
Facilities
7.3
Location
9.3
Overall
8.6
Cleanliness
8.8
Comfort
8.6
Location
8.3
Services
8.5
Staff
8.7
Cleanliness
9.3
Comfort
9.2
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
8.8
Comfort
8.7
Facilities
8.0
Location
8.3
Overall
8.8
Cleanliness
8.7
Comfort
8.8
Location
7.8
Services
8.3
Staff
8.7

Excellent 8.0
Pros: Beds were qreat
Excellent 10.0
Pros: Convenient to airport and parking long term
Cons: Nothing
Excellent 9.0
Pros: Very comfortable room and bed with lovely sheets.
Cons: We travel with a pet, and based on Booking.com's say that it was "pet friendly", we booked. What they did NOT say was the there was an additional cost of $126. That's just stupid: both non-disclosure and cost. Very unhappy about that.
Excellent 10.0
Pros: This property was beautiful inside. The front desk staff was very helpful the check in process is very quick. When I got to my room it was very clean smelled good. I have no complaints about this hotel it was a great quick stay.
Excellent 10.0
Pros: Room was clean comfortable and smoke free
Cons: Nothing
Excellent 10.0
Pros: Clean and modern
Cons: Near the airport but that is where I needed to be.
Okay 5.0
Pros: Location, staff
Cons: This was our 2nd time here. Our first time was excellent. However,this time rooms were not cleaned under beds, carpet seemed dirty, and no pool/whirlpool for tired travelers.
Excellent 9.0
Pros: THE BED WAS SUPER COMFORTABLE.
Excellent 8.0
Pros: nice spacious rooms, very friendly staff
Excellent 10.0
Pros: Short shuttle ride to the terminals
Good 7.0
Pros: Parking
Cons: My room the bathroom wasn't good
Good 7.0
Pros: Room was large and comfortable. Good bed and nice quality bedding.
Cons: Placed on hold three times when I called from airport for shuttle. Never answered. Shuttle eventually came after about 30 minutes wonderingAsked for room not near elevator. Given room directly behind elevator. They did change my room when I complained.
Excellent 10.0
Pros: Proximity to the airport and having the shuttle
Cons: Most everything was updated except for the shower, which was old and grungy.
Good 7.0
Pros: Location
Cons: It was hot in the room unable to regulate the temperature even after having maintenance come to fix the air conditioner. Temperature was constantly hot in the room.
Good 7.0
Pros: First room was not cleaned Second room better but no towels . Restaurant was ok
Excellent 10.0
Pros: This hotel had some of the best customer service I¿ve ever experienced. Everyone has been helpful and kind. They have assisted us with directions and additional information as needed which I¿m sure is normal, but the additional kindness is appreciated.
Cons: No
Excellent 10.0
Pros: It was clean, the room smelled fresh, sanitized and up to date.
Cons: Nope this hotel met my needs and expectations I was actually impressed. It had a gym AND STARBUCKS. YES! lol
Excellent 10.0
Pros: It had a bar
Cons: N/A
Mediocre 3.0
Cons: Far from a four-star hotel.
Okay 5.0
Pros: Close to my meeting location
Cons: The rooms were cleaned with a chemical that was over powering to the point of toxic. The smell burned my nose & literally woke me up twice during the night. We don't need to have a place smell clean in order to be clean. I would reconsider cleaning prod
Excellent 10.0
Pros: Room was perfect gym was awesome staff super friendly. Had a great stay.
Cons: N/A
Okay 5.0
Pros: The staff was welcoming, caring and very sweet!
Cons: The stench on the 7th floor was so strong I could barely breathe! It smelled HEAVILY of marijuana throughout the floor, in the elevator & in the original room we checked in to. Thankfully, the really nice front desk staff switched us to a different floor.
Excellent 10.0
Pros: The customer service and decor both were equally impressive.
Cons: The parking.
Excellent 8.0
Pros: Hotel staff was kind and front lobby is fire warmed and inviting to do business or relax in the lounge
Cons: No
Mediocre 2.0
Pros: The staff is always pleasant.
Cons: I stayed at this hotel several times traveling for business. My last trip was absolutely horrible! There was no heat for 2 days in the middle of a blizzard, I found someone else's DIRTY underwear in my room. In the shower and putty fell into the tub!!!!!
Okay 5.0
Pros: Close to gas stations/other stores
Cons: Overnight parking fee
Okay 5.0
Pros: Location
Cons: The room wasn’t as clean as I expected/ - average roo , no microwave , only Starbucks for breakfast-had to use uber eats- left over food in the refrigerator in my room from previous guest
Good 7.0
Pros: Great staff and great room
Cons: People noisy until 3.30AM no security round and smell of dope throughout floor
Good 6.0
Pros: The location was excellent for what we needed
Cons: Room was too small and the bathroom needs work done.
Good 6.0
Pros: The location and timing to the airport. Pick up and drop off service was excellent
Cons: Most of services almost requiring payment such as internet that require either membership or payment of 12.5$ per day. The food services was not that excellent and breaks fast had to be paid for. Should provide cost that include breakfast and internet.
Good 6.0
Pros: Prompt airport shuttle
Cons: Clientele unlawful
Mediocre 3.0
Pros: Price
Cons: Yes my room had to be switched because the tv refrigerator and AC did not work. Then I was put in a room that the toilet kept over flowing and when house keeping came to clean and was told to disinfect she only moped up the toilet water without any disinf
Good 6.0
Pros: The room is bery clean also the sheets
Cons: No microwave, no toilet mat, which can make one slip and probably hit his or her head unto the floor or bath. Also no floor mat to clean of tour feet.
Good 6.0
Pros: free parking!!
Cons: The AC in the room wasn't working to well and the bathroom wasnt clean enough!!
Mediocre 2.0
Pros: Nothing
Mediocre 3.0
Pros: The room was clean & very quiet surrounding
Cons: It was out dated need renovated
Okay 5.0
Pros: Comfortable king- size bed
Cons: Felt old and dirty - definitely not like a four star hotel. Only basic room amenities, nothing special or four-star worthy at all.
Okay 5.0
Pros: Location Beds
Cons: Just watch your CC statement as this hotel charged me $105 more than they should. I'm waiting for the refund so we'll see.
Poor 1.0
Cons: Pillows were cheap room was not clean and air didn;t work properly
Okay 5.0
Pros: Close to Airport.
Cons: Food service was horrible!
Poor 1.0
Pros: Location
Cons: Everything charged extra. Internet, parking etc.
Mediocre 2.0
Pros: Close enough to the airport.
Cons: This is NOT a four star hotel. Rooms and hotel in general in a pretty significant state of disrepair. Outdated and run down.
Okay 4.0
Pros: Good proximity to Penn Station
Cons: Did not enjoy our stay at this hotel.
Okay 4.0
Pros: The room was dirty with blood splattered all over the walls.
Cons: Wanted $50 deposit for 22 hours.
Mediocre 2.0
Pros: It was close to the airport.
Cons: There are many things to complain about, but i would give the important things that are basic need that the hotel should provide are:- WiFi:- Its aboutly cheating for the customer there is no free internet in room. Its so bad that you provide with charge
Excellent 8.0
Pros: Great value, location & friendly staff.
Cons: Hotel was noisy, not from the proximity to the airport but the guests. Stayed 3 nights in adjoining rooms on the 7th floor and each night guests were very loud in the hall late at night (past midnight), despite the sign in the elevator to be considerate of fellow guests. Would think twice about staying there again.
Excellent 8.2
Cons: Toilet too low, bed hard, terrible pillows
Poor 1.0
Pros: I would never book this hotel again
Cons: I would never book this hotel again
Poor 1.0
Pros: Restaurant
Cons: We got in at 1:30 AM & we're awakened by shouting, laughing and screaming at 5:30AM
Excellent 8.0
Pros: The beds were comfortable and the room was clean.
Cons: Paying for parking. There is no pool even though there are pictures online of a pool.
Poor 1.0
Pros: I waited for the shuttle at the airport for over 1 hour so I emceed up staying at the hotel for only three hours and the nightmare is that they charged my credit card extra money yet when I checked out All was paid for. Worst experience ever!!!!!!!
Cons: They took tooooo long to pick me up from the airport and they charged me extra money even after I paid for the room.
Poor 1.0
Pros: Not much it was just in a decent location
Cons: Rooms were musty beds were not comfortable furniture was old and very worn as well as wrinkles in the carpet nothing was appealing. Wouldn't even give us access to the microwave at its hotel restaurant even though we were willing to leave or give money.
Mediocre 2.0
Cons: Dust on towel rack and telephone
Mediocre 2.0
Cons: Restaurant has limited selection and very pricey for the plain food you get. Two star quality.Restaurant has limited selection and very pricey for the plain food you get. Two star quality.
Mediocre 3.0
Pros: Lobby room/area
Cons: Rooms are very average, the food was awful.
Renaissance Newark Airport Hotel - Elizabeth
Rated #6
8.2
Excellent 8.2
Based on 629 reviews
Details
Reviews
C$ 202

Cleanliness
8.1
Comfort
8.1
Facilities
8.2
Location
7.8
Overall
8.1
Overall 8.0 Excellent
Based on 864 reviews
Cleanliness
8.1
Comfort
8.1
Facilities
8.2
Location
7.8
Overall
8.1
Cleanliness
9.4
Comfort
9.2
Facilities
8.8
Location
8.2
Overall
8.6
Cleanliness
7.3
Comfort
8.3
Facilities
7.3
Location
8.3
Overall
7.3
Cleanliness
8.1
Comfort
7.9
Location
7.8
Services
7.7
Staff
8.3
Cleanliness
8.6
Comfort
8.3
Facilities
8.3
Location
8.3
Overall
8.0
Cleanliness
8.7
Comfort
8.5
Facilities
8.6
Location
7.6
Overall
8.4
Cleanliness
8.3
Comfort
8.3
Location
7.7
Services
7.9
Staff
8.4
Cleanliness
8.3
Comfort
8.3
Facilities
8.5
Location
8.2
Overall
8.5
Cleanliness
8.3
Comfort
8.3
Facilities
8.0
Location
7.9
Overall
7.7
Cleanliness
8.3
Comfort
7.9
Location
7.8
Services
7.4
Staff
8.0

Excellent 8.0
Pros: Everything was as perfect considering the virus situation
Cons: Wrong timing really cause of certain rules we couldn’t get in the pool or have breakfast but I appreciate the bag of fruit n water
Excellent 10.0
Cons: With chaos goin on in the world i was suprised at the perfection of the our suites. Although the young lady at checkin was rude and ill mannered we over looked it and enjoyed our stay!
Good 7.5
Cons: The pool was not clean and very cold.
Excellent 9.0
Pros: Everything else is perfect hotel was amazing
Cons: That I booked a room for 3 people and it wasn't enough towels and rags. And breakfast sucked sorry
Excellent 9.2
Pros: The back door
Cons: The coffee creamers
Mediocre 3.0
Pros: Staff were friendly, shuttle service was great.
Cons: My room (#200) has electrical problems. Lamp, night light, iron, bathroom light did not work.
Okay 5.1
Pros: Nothing except that the shuttle was in time.
Cons: Offering breakfast before 6 am which should have been included since I paid for it.
Excellent 8.0
Pros: Location to where I had to go.
Cons: Bathroom needs updating.
Excellent 9.0
Pros: Complimentary breakfast, nice room.
Cons: Distance from restaurants. Shower leaked.
Excellent 10.0
Pros: Yes the hotel mistakenly charged me for 2 nights parking. Obvs had no vehicle but the charges were reversed right away.. all good
Excellent 9.0
Pros: Very clean and quiet
Cons: They should look to invest in a kitchen/bistro in the future
Excellent 10.0
Pros: it was clean food was delicious . i loved it great experience
Excellent 8.0
Pros: Location was close to Prudential Center and NYC. Room was comfy. Great value.
Cons: Noisy airport and interstate traffic. Pool was not clean. In room frig was making buzzing noise.
Excellent 10.0
Pros: Courteous professional from desk staff and very clean modern rooms
Excellent 10.0
Cons: Nice clean horel at a reasonable price
Excellent 9.1
Pros: Free shuttle to and from airport Nice, clean, good sized rooms with separate seating area and fridge/microwave Better than most standard hotels but priced the same if not less Front desk was nice and helped arrange shuttle to airport next day
Cons: The shape of the room is a bit odd and as a result: 1) The placement of some of the items in the room doesn't make much sense 2) The temperature is very different on one side of the room than the other so be sure to adjust the thermostat based on how it feels where you actually are in the room
Excellent 8.5
Excellent 9.4
Pros: Closeness to the airport. Complimentary shuttle and great breakfast. Overall good value for money
Good 6.0
Pros: Needed an overnight stay and price was good. Free breakfast and free shuttle was convenient.
Cons: Old not updated rooms. We had old shampoo in room that hotel had not replaced from previous guest.
Okay 4.2
Pros: Soap offered is for one lather and one lather only. They’re selfish with towels. The staff at night is poorly trained. This establishment charges to park in a parking lot that is known for carjackings. I’ve visted this hotel on numerous occasions and this is the worst service I’ve ever received and I will not be spending my money there again.
Cons: Everything. the Springhill Suites is the worst hotel EVER.
Okay 4.0
Pros: Breakfast was good Bed was very good.
Cons: Everything else was bad. The 1st room that they gave me had a bad weed smell. Then they moved me to another room that had a bad smell. It's a total mess place that would dent the image of Marriott . I found 2 large cockroaches in the 2nd room that I got. Breakfast was good but they closed it 20 mins before schedule which tells me that the staff just wanted to finish the eork and leave. Overall very bad experience considering the cost and Marriott banner
Good 7.7
Pros: Good staff and Breakfast, facilities was very clean.
Cons: It is on a "concrete island" with nothing else near it other than 2 other hotels and no way to get anywhere other than by vehicle. There are no restaurants or stores that can be accessed by foot.
Mediocre 3.4
Pros: Price was good for where it's located. Large room. Free shuttle to airport.
Cons: Loud, rowdy guests. Had to call front desk. Overcrowded eating area for breakfast. Limited selection. Uncomfortable beds. No restaurants or shopping within walking distance. No restaurant.
Excellent 10.0
Pros: The pillows were amazing! Most comfortable pillows ever. Room clean, simple, functional, roomy. There's a shuttle that picks you up at airport and takes you to the airport.
Excellent 9.4
Pros: Quiet. Beautiful
Cons: Roadway access is a little complicated.
Excellent 8.2
Pros: Service was top-notch, from the concierge, the shuttle drivers, housekeeping, all staff was sincere in making your stay most comfortable, also generally seemed happy to work which makes for good vibes all around. Very convenient shuttle service to Newark airport. Pretty good breakfast.
Cons: No bar (kind of a drag for most adults), soda machines were not stocked and were also faulty, location is not the best since there's not much around but is close to the airport.
Good 6.0
Pros: The room was spacy
Cons: The front desk put me on hold for 7 minutes, come back and ask to put me on hold again. I hung up. Front desk absent for 5-10 on check out at 450am. Front desk needs to be retrained
Excellent 8.5
Pros: There is no noise from outside creeping in or from people in the hallways. The bed is very comfortable. The price is right.
Cons: Food selection at breakfast is very limited. No other meals are available at the property and it is inconvenient to find a restaurant nearby. Parking fees are high.
Good 6.8
Pros: N/A
Cons: N/A
Excellent 10.0
Pros: The staff , breakfast and pool
Cons: The location kinda tricky
Excellent 8.8
Pros: Convenient shuttle to the airport They provided me with take out menus for nearby delivery I ordered delivery from a nearby Italian restaurant and they delivered it right to my hotel room door. Nice indoor pool and jacuzzi
Cons: There is no bar or restaurant in this hotel you have to walk down a road where there is no sidewalk to get to the Courtyard Marriot which is a short walk but 2 doors down to get to the food and bar. Menu and bar is extremely small.
Excellent 8.2
Pros: Overall the hotel was beautiful. The room was very spacious and neat. My stay was very pleasant.
Cons: The jacuzzi was out of order and the pool water appeared to be dirty. I didn't like that you have to pay for parking if you booked a room and that you only have 1 hour of free parking.
Good 6.0
Pros: 1st- Decent breakfast 2nd- Could not hear the airplanes even though we where right next to the airport. 3rd- After having an issue with the first morning having the lobby and breakfast area completely blocked by a school group, they moved them to a conference room are for the next 2 days to resolve it. 4th- Had plenty of power outlets around the desk. 5th- The free wifi internet was not slow, making it unnecessary to purchase the $9.99 a day "upgraded high speed" pass.
Cons: After reading reviews for all the hotels in the area and seeing mixed reviews for all,I decided to to try each hotel for a few nights to see which was the best. Facing a 2-3 month stay in the area, I was going to be able to try a few. This was my second hotel after Holiday Inn Newark, so here is what I got. 1st- No bottled water in the room, maybe this is just a Northern US thing, because most major hotels in the Southern US and West coast have 1 or 2 free bottled waters in the room. 2nd- Had to pay $15+tax a day for parking even though when reviewing the description of the hotel it said there was a "Surcharge" for extended parking, it did't show the fees for parking until after booking even though it showed it as an amenity. I mean, I didn't have to pay for the pool, business center, gym, or elevator use, and they were all listed as amenities without noting a surcharge. 3rd- There was a smell to the room I couldn't place. It was a light smoke and minor mold smell. I got used to it after being the room for a few hours but every time I left and came back, there it was. 4th- Fridge was the smallest fridge you could possible find, like 1.2 ft2.
Okay 5.7
Pros: Price was reasonable
Cons: 1. No restaurant 2. Very hard for Uber or Lyft drivers to find the hotel - it is hidden in a maze of freeways behind the Courtyard and Fairfield inn. very odd geographic location 3
Okay 4.8
Cons: Terrible Shuttle Service...had to call 5 times and it took over an hour to finally get a shuttle ride.
Good 6.0
Pros: Nice space in the room. The fridge in the room was a very nice plus. As was the microwave, though that wasn't used. The shower pressure was excellent as was the service from the staff. There is a gauntlet of potholes to get to the actual hotel, and getting to the hotel from Elizabeth was a bit of a tour with many jug handles and potholes, but for that area, that is par for the course.
Cons: Slow internet. 2Mbps for free is still terrible. Dim bathroom lighting. Thermostat repeatedly reverted back to air conditioning and it was 33º outside at the time. There was an air freshener smell in the room I didn't particularly care for. Many potholes along the drive to the actual hotel once you exit from 1 & 9.
Okay 5.4
Cons: I was throughly disappointed in this hotel because kayak robbed me i was double charged for a room and it took over a week to recieve my money back after getting the run Around from kayak and orbitz i had to go through my bank And Many other channels to try and retify this companies mistake ill never do business with kayak orbitz or springhill Marriott again
Good 7.1
Pros: clean comfortABLE. close to nyc.
Cons: isolated
Springhill Suites By Marriott Newark Liberty International - Newark
Rated #7
8.0
Excellent 8.0
Based on 864 reviews
Details
Reviews
C$ 274

Cleanliness
8.6
Comfort
8.6
Facilities
8.1
Location
8.4
Overall
8.1
Overall 7.9 Good
Based on 1,756 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
8.1
Location
8.4
Overall
8.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.6
Location
8.5
Services
8.2
Staff
8.2
Cleanliness
9.0
Comfort
8.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
6.6
Comfort
8.0
Facilities
6.0
Location
10.0
Overall
7.6
Cleanliness
8.6
Comfort
8.7
Location
8.4
Services
8.0
Staff
8.4
Cleanliness
8.4
Comfort
8.5
Facilities
10.0
Location
8.3
Services
8.1
Cleanliness
8.5
Comfort
8.6
Facilities
8.2
Location
8.3
Overall
8.3
Cleanliness
8.3
Comfort
8.2
Location
8.1
Services
7.7
Staff
7.9

Good 6.0
Excellent 9.0
Pros: Staff was very professional. Staff member, Tawana, has always been exceptionally helpful and professional.
Cons: No microwave or refrigerator in the room
Good 6.0
Pros: The room and close to the airport.
Cons: A microwave in the room to heat your food I was on the 5 fl. one microwave in the lobby for ever one to use with the virus one microwave.
Excellent 10.0
Pros: The best thing about this property is that you are always greeted and helped by an exceptional receptionist (Tawana). She answers all of your questions, very approachable and checks you in within minutes. She makes me feel welcome each time I visit. Thank you so much, Tawana!
Excellent 8.0
Pros: It was pretty
Cons: Nothing, it was fine.
Excellent 10.0
Pros: Very great service, especially during the pandemic.
Excellent 9.0
Pros: Very clean and accommodating!! I loved that the staff was so helpful! Will recommend to family and friends
Cons: That I had to get on the freeway to get to the actual place. But it was not even 5 mins of driving, so not too bad.
Poor 1.0
Pros: Beds are comfortable and I felt that guy was slow but courteous.
Cons: Coffee station was dirty and not kept up. Overall cleanliness was pretty lacking especially during a time of Covid. I was on the carpet, etc.
Excellent 10.0
Pros: Location and friendly staff.
Cons: No
Excellent 10.0
Pros: The room was clean, staff was courteous. It was a 7 minute drive to the airport parking lot.
Excellent 9.2
Excellent 9.0
Pros: The room was clean and quiet.
Cons: The room was fine.
Mediocre 3.0
Pros: Location/cleanliness.
Cons: The hotel was clean but did smell like cigarette and pot smoke. I¿m not sure what was going on but the room next to me was SO loud. I finally called the front desk around 3am and they did take care of it promptly.
Excellent 9.0
Pros: My stay was great!  the guest receiver is always so very professional and pleasant. It is a pleasure when you are traveling to meet people who make your stay more than you expect. I often stay at this hotel and each time I visit the service improves.
Cons: At this time I was very pleased....
Okay 4.0
Pros: The pricing was really good
Cons: The elevators was to small & took to long to come up & down in it
Excellent 9.0
Pros: Room was cute!
Cons: The only problem I have is the $125.00 hold you ask for, the amount is ridiculous
Mediocre 3.0
Pros: I didn¿t like this hotel at all and will never stay there again. The staffs were not friendly we waited for 20 minutes before the shuttle came for us thats after we call the hotel and the receptionist was very rude. They were loud guest while in the room
Cons: Everything!!!!!
Excellent 10.0
Okay 4.0
Pros: It was clean.
Cons: The beds were uncomfortable did get a room change but that wasn¿t any better..the tv wouldn¿t function correctly had to ask for help and also had to ask for towels..
Excellent 8.0
Pros: Room looks great. Friendly staff. Clean lobby. Luggage cart was so useful.
Cons: Parking is absolutely horrible and there was no microwave or fridge. Had to pay $15 for it.
Okay 4.0
Pros: I always found parking pretty easily.
Cons: The bathroom was too outdated for a hotel chain as big as the Holiday Inn. Not only was it a disappointment that there wasn¿t a stand up shower, but the tub was a little cloggy and did not drain properly while the shower was running.
Excellent 10.0
Pros: Location and overall maintenance the
Cons: No
Excellent 10.0
Pros: The location was perfect for my needs, the staff really kept on the cleanliness.
Excellent 10.0
Excellent 9.0
Pros: Very accommodating
Cons: No
Excellent 10.0
Pros: Everything
Cons: Nothing
Okay 4.0
Pros: The rate of the room was a really great price
Cons: Parking & the elevators was always busy really small area for where the elevators was sitting at and the front lobby had a space heater
Okay 4.0
Pros: It was right next to the car rental place, next time if I decide to go with your hotel I’ll only rent my car for the day I need it and walk from the hotel to pick it up. 😌
Cons: No fridge or microwave in the room, had to put food on ice from the ice machine. Also, I asked for an extension on checking out and they said it would cost $75 flat fee for 1-3 hours more, which is pretty much me paying for a whole extra night. Really?
Okay 5.0
Pros: Very clean
Cons: Did have a restaurant to eat annwas not notified in advance when booking
Poor 1.0
Pros: The room was nice
Cons: Literally get second hand smoke just walking in there but apparently there’s a no smoking policy
Okay 4.8
Poor 1.0
Cons: I found a bag of needles under the couch after I had been staying there for about two days already and room service had supposedly “cleaned” the room before my arrival and during my stay
Mediocre 2.0
Pros: Very unprofessional and unfriendly staff
Cons: Staff did not seem knowledgeable about how things work. They gave conflicting answers to same questions
Poor 1.0
Pros: Nothing switched out as fast as I could
Cons: Smelled like weed, no cleaning of room, was forced to go to front desk to pickup towels so I can bath.
Good 7.0
Pros: Airport shuttle for EWR
Okay 5.0
Pros: No refrigerator
Poor 1.0
Pros: Nothing about best of thia stay.
Cons: I don't like many things spl service.
Good 7.0
Cons: I could smell weed inside the hotel. Cleaning was not as i
Okay 5.0
Cons: For the same price throughout the US I felt that the room was not worth the rate it was charging. I had no: shower curtain, microwave, free wi-fi in room, paper & pen. Plus there were not ample towels for all of us to take a shower plus mop up the floor!
Poor 1.0
Pros: It’s closed!
Cons: The hotel is closed for renovations and I was rerouted to Crowne Plaza. Thank God because that area has a lot off ppl just hanging around doing nothing.
Okay 5.0
Pros: Best part free parking, convenience to malls food.
Cons: I had two different stays here back to back and each time the bed had me itching . I kept showering morning and evening and I still itched. I will not be staying here again.
Okay 5.0
Pros: The room size was great and mounted TV was a nice feature.
Cons: The hotel service took quite sometime. The shuttle itself was run down and it`s confusing for other people that there are two Holiday Inn`s in the vicinity so you need to double check the address prior to boarding the shuttle.
Poor 1.0
Pros: Once I got to my room. It was pleasant. The experience was totally different than in the pass.... And I was there last month... The staff was totally unprofessional. Until I got annoyed. Holiday Inn “Ramanda” is where I always stayed for year
Cons: I got there at 1:00 p.m. and was told to go and come back at 2:30. When coming back at 2:30 p.m. I was told to gave a credit card for $125.00 to be held for 7 to 14 business day or to gave $250.00 cash. I have never been so applauded. For what? $15.00 for
Poor 1.0
Pros: Nothing
Cons: I book the room paid in full before I arrive and they had the nerve to charge me and additional 129.00 dollars up front. No where I the contract stated that. I couldn't get my money back or stay in the room without paying an extra fee.
Poor 1.0
Cons: I got hives and diarrhea from the food I purchased at the hotel because it must’ve been expired. I called the hotel manager to inform him on my experience and he said he’d send me his info so I can write a complaint. He never bothered follow
Good 7.0
Pros: Had a kureig. Hotel employee was worked in the front desk upon check in and he was amazing
Cons: Called for a shuttle from airport certain people who answer do not let the shuttle guy know right away waited 40 minutes twice for a shuttle. Room smelt a bit of cigarettes.
Poor 1.0
Pros: It was 90 degree outside and the air conditioning system was blowing out hot air even after attempting to fix it. We had to leave the room after being there for a couple of hours.
Cons: It was 90 degree outside and the air conditioning system was blowing out hot air even after attempting to fix it. We had to leave the room after being there for a couple of hours.
Good 6.0
Pros: They had food
Cons: no
Good 6.0
Pros: Clean
Cons: No
Good 6.0
Pros: Hotel was clean and in a great location! Very modernized and had a free airport shuttle.
Cons: There was no refrigerator and microwave, which is a convenience I usually prefer in my hotel stays. The staff were not enforcing the mask requirement or the 6 foot socially distancing rules due to coronavirus.
Mediocre 2.0
Pros: Spacious room
Cons: The unexpected deposit of 125.00 which is held for 7 to 10 days :(
Mediocre 3.0
Cons: Paid for a non-smoker room; well got there and the room was oozing of smoke made me sick to my stomach. Had to pay 125$ deposit and the front desk lady didn’t say I could pay in cash now I haven’t received notification of the bill paid.
Good 6.0
Pros: Close to airport
Cons: No cleaning or linen service on weekend. found and killed several bugs during stay.
Good 7.0
Cons: We thought breakfast was included. Coffee only served from 12 am to 6 am??
Mediocre 3.0
Cons: Electronic key did not work, had to go back to front desk to replace. No outside line phone service whatsoever. Cold shower in the morning....
Mediocre 3.0
Pros: Drivers for shuttle were very nice.
Cons: Staff very unhelpful and gave misleading information about breakfast. Noisy room with very old furniture.
Good 6.0
Pros: The rooms are large and the lobby is nice. There's an attractive bar and restaurant. I felt safe as a female traveling solo.
Cons: Dirty carpets in room. Shuttle was slower than advertised. No coffee in lobby.
Good 6.0
Cons: I waited 45 min to be served a simple turkey burger. also in the morning the elevators didnt work.
Mediocre 2.0
Pros: Near to Airport, shuttle to airport
Good 7.7
Pros: Convenient, clean, and comfortable
Cons: Food in restaurant was mediocre and overpriced; wait staff seemed disinterested
Mediocre 2.0
Cons: Non internet for 2 days and the staf doesn't figure out a solution. I spend a lot of international data it costed me a lot.I booked it was i dicated that we have free Wifi.
Mediocre 3.0
Cons: There are bedbugs and some other insects! My son got bit! I requested to get the room cleaned and fumigated, front desk sent someone one to take a look and that was it. She said it was not abedbug biteand they'll have the room inspected, nothing happene
Excellent 8.5
Excellent 8.0
Pros: Room
Cons: Breakfast too expensive. No microwave or fridge in room
Excellent 8.2
Pros: Front desk staff was friendly and told us the easiest way to get to nyc.
Cons: There seemed to be a lack of staff in the dining area. The 2 different young men who waited on us were okay but seemed unsure of what they were doing. Which would have been fine if the prices werent so outrageous. If you are expecting guests to pay that amount for 2 appetizers, I would be sure to have appropriate staff to wait on them.
Okay 5.7
Pros: Transportation
Cons: No consideration for guests
Excellent 9.7
Pros: We really liked how close the hotel was to the airport. The shuttle between the airport and the hotel was about 5 minutes.
Cons: If you're not used to road noise you may have difficulty sleeping
Excellent 10.0
Pros: location and the fact it had onsite Restaurant
Excellent 8.2
Pros: Front desk staff and hotel shuttle driver were fantastic. Room service was prompt and thorough.
Excellent 8.8
Pros: Love how close to New York and how easy was to get on and off the highway.
Cons: The water pressure was low.
Okay 4.0
Cons: The very unhelpful staff. Expensive prices at the restaurant and the parking.
Newark Airport Hotel - Newark
Rated #8
7.9
Good 7.9
Based on 1,756 reviews
Details
Reviews
C$ 163

Cleanliness
8.3
Comfort
8.4
Facilities
7.6
Location
8.1
Overall
7.8
Overall 7.8 Good
Based on 698 reviews
Cleanliness
8.3
Comfort
8.4
Facilities
7.6
Location
8.1
Overall
7.8
Cleanliness
8.0
Comfort
7.5
Facilities
7.0
Location
8.0
Overall
4.0
Cleanliness
7.3
Comfort
8.0
Facilities
6.6
Location
8.6
Overall
8.0
Cleanliness
8.1
Comfort
8.2
Location
7.9
Services
7.9
Staff
8.1
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
8.0
Comfort
8.5
Facilities
7.4
Location
6.8
Overall
7.2
Cleanliness
8.5
Comfort
8.6
Location
8.4
Services
8.1
Staff
8.7
Cleanliness
8.3
Comfort
8.1
Facilities
9.3
Location
7.8
Overall
9.3
Cleanliness
8.4
Comfort
8.4
Facilities
8.0
Location
8.2
Overall
8.0
Cleanliness
8.1
Comfort
8.1
Location
8.2
Services
7.7
Staff
8.2

Good 7.0
Pros: Shuttle was great
Cons: Bigger beds
Okay 5.0
Cons: It was a bit run down. Parking was terrible. I booked the hotel because it had a pool and it wasn¿t even open. Disappointed.
Okay 5.0
Pros: Breakfast was good
Cons: Our room had a leak and the carpet in the room had a mildew smell in it I told the front desk I did not feel like no one cared we was room 434
Okay 4.0
Pros: staff was great
Cons: way old everything in the room...and not as clean as it should be given the covid actions...the walls are dirty, the nooks and crannies are dirty, if you go on the floor to do exercise you will discover things you will wish to unknow. This is not the housekeeping staff problem, this is a management problem..what I am talking about can't be dealt with by routine housekeeping
Poor 1.0
Cons: Elevator was broken. We had to pay for parking.
Good 6.0
Pros: shuttle to the airport
Cons: I needed to use one of the business rooms to attend an international meeting at 2 am and I was not allowed to use one of the business meeting rooms to have my meeting. I have been asked to sit in the lobby... Then I had to book another room to have my meeting. This was ridiculous. The staff at the reception desk did not help me and they just said: Business rooms are managed by other team so we can not allow you to use it.
Excellent 10.0
Cons: The line for check in was extremely long and there were only 2 people working. Parking should be included if your a guest not $18 for uncovered or $24 for the garage.
Excellent 8.0
Pros: Rooms were decent sized and clean
Cons: They are extremely busy with shuttle services late at night. Waited for 3 shuttles before we were able to get on one due to the amount of people waiting. Suggest looking at doing 2 during peak hours?
Good 6.0
Pros: The staff are well-mannered. They are welcoming!
Cons: Beds needs to be updated.
Poor 1.0
Pros: Location only
Cons: The room was nasty. There were obvious food stains on the couch. Hair in the tub. The paint was chipped throughout. The room smelled. This place is in dire need of an upgrade. I was rather flabbergasted that a Hilton hotel could be so poorly maintained.
Excellent 10.0
Pros: The cleanliness and friendly staff!
Cons: The hotel is absolutely perfect besides the parking!
Good 6.0
Pros: The location was great. The shuttle bus driver was nice. Food and staff were good in the restaurant. I would have given them a 9.
Cons: It seems to me like this Hilton was on the lower end of the Hilton scale....like they were getting ready to sell to more of an economy level of a hotel.
Good 7.0
Pros: Clean reasonably priced. Hotel van was full both ways.
Excellent 10.0
Pros: Very clean
Excellent 8.0
Pros: Great for flying out of Newark Airport
Mediocre 3.0
Cons: Hotel was as advertised. Smoke in the room so I got a room change. The fire alarm starting chirping in the next room. Iron and damage so it leaked all over my shirt. Overall, very disappointed.
Mediocre 2.0
Pros: The mattresses was really bad
Cons: The beds was really bad
Okay 5.0
Pros: Restaurant and Starbucks
Cons: Dirty.
Good 7.0
Cons: Poor sound insulation No water bottle in room
Excellent 9.0
Pros: The front desk staff were incredibly pleasant and accommodating, which is particularly nice when your flight was delayed an you're rolling in at 4am...
Cons: Tiny bathroom. Hallways are a bit tired.
Good 6.0
Pros: Location and staff
Cons: Hotel shuttle was along wait. My wife waited 45 minutes plus when she came in earlier that afternoon. I watched other Hilton brand shuttles come by twice as I wai8over 30 minutes for the hotel shuttle when I came in that night.
Good 7.0
Pros: Everything ok
Cons: in this hotel parking is very uncomfortable, and the keys to enter and exit did not work.
Excellent 10.0
Pros: Breakfast.
Excellent 10.0
Pros: The staff was super friendly and efficient. For example, when the 4:30 am airport shuttle was full, the staff quickly called another. The hotel also had a restaurant so that I didn't even need to leave to get a meal after a 12-hour flight.
Excellent 10.0
Cons: Had to pay for parking
Okay 5.0
Pros: Comfy bed. Airport shuttle included. Toiletries in the bathroom were nice.
Cons: Way to overpriced for the quality of stay and breakfast wasn't even included for the price. Room didn't look like it had been hoovered, just didn't feel to clean all round. Couldn't find any convenient public transport to get there.
Excellent 10.0
Pros: I loved the front desk receptionist. She was very kind and accommodating at check in. My room was also very clean.
Cons: I did not like the options for parking.
Excellent 10.0
Pros: Comfort bed
Cons: Not a lot of restaurants around the area
Good 7.0
Pros: I love the sheets the the Hilton uses
Cons: There was nothing close by except the airport. The only choice for dinner was the hotel. Which was OK but nothing special.
Poor 1.0
Pros: The staff
Cons: Parking was horrible. The room was hot and the thermostat changed nothing. The window was stuck so I couldn't open it for fresh air and cooling, the mattress was the kind that sinks in the middle and is lumpy, website says room service til 1, not true.
Okay 5.0
Pros: It is near EWR. It is kind of old. It's location sucks, especially compared to the cluster of hotels near the big outlet mall also offering free EWR transportation. There are better choices in this price range, $-------. Staff was friendly & beds grea
Cons: Compared to other hotels offering a free airport shuttle, this hotel does not measure up. Despite being almost on the airport property, it is still very remote. No restaurants or anything. It is surrounded by I-95 and a huge cemetery.
Mediocre 3.0
Pros: Nice staff
Cons: No breakfast paid parking no usb phone charger dirty elevators no frig or microwave
Excellent 8.5
Okay 4.0
Pros: The room was very clean, nicely decorated and spacious.
Cons: The airport transportation was terrible, once we finally arrived. We were told the restaurant had just closed and room service as well. The ice machine on our floor didn't work.
Poor 1.0
Pros: The staff on the morning shift are good but when we checked in (late night), their lobby staff were poorly trained. It was a mess.
Cons: The room is very dirty and close to elevator so you can hear people come and go clearly. Not sound proof at all.
Excellent 8.0
Cons: driving directions to reach hotel are difficult, maybe the construction arround the area. It's not friendly at all.
Good 6.0
Cons: Driving Directions to reach hotel are not easy.
Poor 1.0
Pros: The hotel location is good. The waiter who served to me was very nice.
Cons: At the middle night(Jan-27), somebody who stayed next to my room, they talked hours loudly. I couldn't sleep. I think the problem was the room itself. There was an inside door (It can acces the next room), which didn't resist sounds well.
Good 7.0
Pros: Shuttle service was on time and clean
Cons: No
Good 6.0
Pros: The price was good.
Cons: The hotel seemed dated. The rooms dark, the hallways battered. The route to get to and from the airport was crazy, even though the airport is literally across the street.
Okay 4.0
Pros: Next to highway
Cons: Parking it cost $24 to park I wouldn't stay there again
Good 6.2
Pros: Every staff I encountered had the same superb customer service. They were always attentive and address things fairly quickly. This was very refreshing.
Cons: The room tub was clogged, which made taking a shower uncomfortable as the water rose to our calves. Although maintenance came up to fix it, it happened again when the next person bathe. The following morning the sink was clogged almost overflowing. I'm pretty certain there must've been some plumbing issues, because it's highly unlikely for this to happen within hours. Besides the hotel restaurant, finding options to dine were very limited.
Okay 5.0
Pros: Location was close to where I needed to be and easy to get to.
Cons: This hotel was not up to the standards of a typical Hilton hotel. My room was full of dust and not as clean as I expected for a Hilton hotel. There was nothing over the top or above average in regards to hospitality or staff treatment.
Poor 1.0
Pros: The staff was great. The airport shuttle was awesome
Cons: The room was very dusty, our view was of the cemetery, it was very dark not good lighting, extremely loud, room was next to the elevator and ice machine. All night anyone who left their room you could hear the doors slam. It was not worth --- dollars
Excellent 10.0
Pros: Friendly staff, convenient location
Cons: All good!
Mediocre 3.0
Pros: The room and pool
Cons: Security. Paid parking etc
Okay 5.0
Pros: The location to the airport is the best asset.
Cons: The hotel is tired and worn. The quality of the food service and the food itself was horrible.
Okay 4.0
Cons: The restaurant was over priced, the food was average at best and the service was not good. Disappointing for a Hilton.
Okay 4.5
Pros: Access to everything
Cons: Fixures in the room needed maintenance
Poor 1.0
Pros: nothing
Cons: Very rude staff and poor services.
Okay 5.0
Pros: It was clean and close to the airport
Cons: I was asked if I wanted a room on top or lower floors, I told them I want a room that is clean and quiet. The room was clean, but not quiet, also at about 2AM someone tried to come in, sec lock stopped them. At checkout I was not ask about my experience
Excellent 8.2
Pros: good overnight with early morning flight departure. Enjoyed lobby bar with good accompanying menu -- not a bad place to hang out and unwind. Staff was friendly and accomodating, keeping their cool during a substantive number o all-at-once check-ins.
Cons: Shuttle from airport terminal departs from the extreme end of the airport, which depending on your arrival
Good 6.5
Pros: Room was clean and spacious. Comfortable.
Cons: Original parking lot wasn't working and had to park in the guest parking, which was completely packed. Only good thing was that instead of paying $20 for parking, I only paid $15 plus fees. Ridiculous that we have to pay for parking, even with a room. Pantry area was almost empty with no variety,
Good 7.1
Pros: Clean
Cons: Not enough mirrors you couldn't chill wroth your friends because the walls are paper thin
Mediocre 2.0
Cons: For of all this app said that the Hilton had a spa and that was a lie !!! Also the indoor pool was dirty! The customer service was shitty. & to top it off we had to pay for parking which was $20.
Excellent 10.0
Cons: Parking fees
Excellent 9.0
Pros: Great location for use of Newark airport. Great staff!
Cons: Nothing
Hilton Newark Airport - Elizabeth
Rated #9
7.8
Good 7.8
Based on 698 reviews
Details
Reviews
C$ 219

Cleanliness
8.3
Comfort
8.2
Facilities
7.3
Location
7.9
Overall
7.3
Overall 7.6 Good
Based on 3,068 reviews
Cleanliness
8.3
Comfort
8.2
Facilities
7.3
Location
7.9
Overall
7.3
Cleanliness
7.0
Comfort
6.6
Facilities
5.6
Location
7.3
Overall
6.0
Cleanliness
6.5
Comfort
6.0
Facilities
6.5
Location
5.0
Overall
6.5
Cleanliness
8.0
Comfort
8.0
Location
7.7
Services
7.7
Staff
7.9
Cleanliness
9.3
Comfort
8.6
Facilities
8.6
Location
9.3
Overall
8.6
Cleanliness
8.4
Comfort
8.5
Facilities
8.0
Location
8.2
Overall
8.2
Cleanliness
8.4
Comfort
8.4
Location
8.0
Services
8.0
Staff
8.1
Cleanliness
8.6
Comfort
8.5
Facilities
6.8
Location
8.2
Overall
6.8
Cleanliness
8.3
Comfort
8.2
Facilities
7.7
Location
8.0
Overall
7.6
Cleanliness
8.1
Comfort
8.1
Location
7.8
Services
7.7
Staff
7.9

Poor 1.0
Pros: This property is not a good place to stay. Would not recommend. !
Poor 1.0
Pros: Nothing
Cons: Everything
Mediocre 3.0
Pros: Location to airport
Cons: Call repeatedly about a disturbing neighbor.
Excellent 10.0
Pros: It was very accessible
Cons: Elevators were slow & not enough
Poor 1.0
Pros: Nothing
Cons: Everything
Excellent 10.0
Pros: Professional staff.clean environment and good service. Keep up the good work.
Cons: My stay was not long enough for that.
Excellent 8.0
Pros: Free cookies and how welcoming my children were by the staff. Very helpful and friendly!
Cons: EVERYTHING was under renovation, we mainly booked this hotel because of the amenities (pool for our kids), the Pool was completely closed and drained. The fitness room also closed. Only 2 out of the 4 elevators were functioning due to maintenance/repairs.
Poor 1.0
Pros: Location
Cons: I had no refrigeration for my medication
Good 7.0
Pros: Size of room.
Cons: Unfinished paint job in bathroom, unfinished baseboard adhesive in bathroom.
Excellent 10.0
Pros: Location, price. Shuttle
Cons: Couldn't get food or snacks. Everything was closed
Excellent 9.0
Pros: Lobby was nice. Stay was nice. The airport shuttle was on time. Love the double tree cookies.
Cons: Long elevator wait times due to some elevators out of service. Room was a little outdated. Airport shuttle driver asks what airline and still lets you out far from your check in area.
Good 6.0
Pros: Price and location
Cons: The balcony was sealed SHUT and pool is still closed
Poor 1.0
Pros: The bed.
Cons: The room was very very cold, we tried to turn on the heat to get a little comfortable but it did not work, no microwave or fridge in the room, had to eat cold food, no ice on two if the floors. Did not know we had to pay for parking until I looked at my a
Poor 1.0
Pros: This hotel needs more staff , checking in took too long ! service to order food was horrible and attitude ! No refrigerator no ice dispenser have to go to the last floor of the hotel. Parking fee is ridiculous
Mediocre 2.0
Pros: close to airport
Cons: grounds unkempt hotel needs dre update and repair short staffed ....skeletal staff Elevator out Coffee machine in room did not work...no replacement available
Okay 4.0
Pros: Great hotel. Have stayed there before This trip was not the best
Excellent 8.0
Pros: My flight was delayed so I got in very late and had to be up early. I wasn't in a happy mood. However, the front desk people cheered me up with their hospitality and personalities. Thanks to staff. I'd go back because of them.
Cons: I was only there for 3 hrs of sleep so don't have much specific feedback on the hotel itself.
Poor 1.0
Cons: They didn¿t clean the room properly and didn¿t change the toiletries from the last guest and I found that to be very disturbing
Okay 5.0
Pros: Staff
Cons: Location
Mediocre 3.0
Pros: Free parking
Cons: The Foot was the same as Mc Donald. The Bathroom was old. Many broken wall ceramic. The Room was very old. A Motel 6 is better. Pool was closed. Drinks only in bottles. For this quality is the roomrate too much. This is not Hilton quality¿¿
Good 7.0
Cons: The location, the parking fees and the difficult directions to follow to get there.
Poor 1.0
Pros: Nothing except the accommodating staff that met my needs after I complained
Mediocre 2.0
Pros: The night staff was very hospitable. The hotel if properly cleaned would have been amazing.
Cons: The hotel has super dirty. Previous guest left things in my room to include make up brushes, hair all over pillows, sheets and headboard. When I asked to have cleaned, the staff brought me wet paper towel in a plastic ice bag. Horrible.
Poor 1.0
Pros: Proximity to the rest of the city
Cons: Everything else was terrible. Parking is charged but there was no prior notice during the time of booking, no refrigerator or microwave in the rooms, couldn¿t access the balcony for the view which was one of the major reasons for booking this place.
Poor 1.0
Pros: Reception area and help desk person was good.
Cons: Room have no refrigerator, cleaning service never showed up, I could hear next room while showering or flush toilet. Location is very bad. I rented for 3 nights and by second one I had to leave. Sorry but no a good place to stay
Mediocre 3.0
Pros: Not really anything. 1st room had bed bugs and second room was very noisy with other guests.
Cons: Bed bugs in first room and paper-thin walls. Could hear other guests like they were in my room. I will not be going back to this hotel.
Excellent 10.0
Pros: I liked the staff, very friendly people
Cons: Ice machine was broken
Okay 4.0
Cons: My room was supposed to have a balcony but that¿s not the room I received. The tv is super small the bathroom was so Tiny it makes it impossible to take a hot shower without feeling like you¿re suffocating. The 150$ security deposit is crazy
Excellent 10.0
Pros: Great location, outstanding room, and outstanding price
Cons: Nothing to complain about.
Poor 1.0
Cons: The restaurant is terrible.
Excellent 9.0
Pros: Clean and friendly
Cons: L9ng long wait for shuttle at airport
Good 7.0
Pros: Desk staff is super awesome! Made it a point to come out and say hello to my dog when we passed through most days! Also the restaurant is serving food all day so it¿s convenient between meetings.
Cons: The road leading in is full of potholes, I ended up with a flat tire needing replaced by second day. The bathtub has the coating peeling off and it looks awful... this is also the only 3+ star hotel by the airport without a fridge in the room.
Mediocre 3.0
Pros: THEY HAD A SHUTTLE TO THE AIRPORT AND TRAINS.
Cons: NO MICROWAVE NO REFRIGERATOR EXPENSIVE SNACKS $525.00 HOLD ON MY ACCOUNT-$75 A DAY WAS RIDICULOUS A SERVICE FEE FOR VENDING MACHINE FELT ROBBED YOU CAN'T OVERCHARGE CUSTOMERS TO RECOUP COVID 19! LOSS-WE ARE ALL STRUGGLING! LOCATION WAS TERRIBLE!
Mediocre 2.0
Pros: Like location
Cons: Horrible parking paid $25 no spots. Front desk staff 25 minutes to check in. Bathroom dirty, housekeeping didn't clean/make bed next day. Noise level of guests in next room had us up until 3am! Front Desk Manager never returned my call!!
Poor 1.0
Pros: This hotel has no amenities. It costs too much and staff stole my diamond necklace!
Mediocre 3.0
Pros: It was near the airport.
Cons: Nothing was open pool closed elevators didn¿t work. The front desk person sucked. No one answers phone when u call from your room. No one tells you that you have to pay for parking and there was minimal parking. It was an extra 31 dollars a night
Excellent 9.0
Pros: Clean nice shuttles
Excellent 9.0
Pros: Wonderful
Cons: Everything¿s parfaitement
Excellent 9.0
Pros: Very clean. And reasonable price
Okay 4.0
Pros: Nothing!!!
Cons: It was dirty, had broken door handles in the room, phone in room wasn¿t working. And much more. Terrible hotel
Mediocre 3.0
Cons: the internet connection is not good, the corridors of the rooms are in poor condition, the photos show a very nice hotel but only at the entrance, the sockets to connect the phone did not work, the coffee maker was dirty
Mediocre 2.0
Pros: Location close to the airport
Cons: The first room assigned had a faultt door & smelled like smoke. The next room was poorly cleaned. The guests next door were having a party, played loud music, fighting and cursing. The staff told the guest we complained and they came & kicked the door.
Good 6.0
Pros: the lobby was nice
Cons: there was no fridge, or microwave, my food went bad. we had to pay for parking each night we stayed which was 30. each night we stayed they kept an additional 75 as "precaution". Guest weren't forced to wear mask. I hated the hotel.
Poor 1.0
Cons: You charge for parking
Good 7.0
Pros: Location location.
Cons: They could not find my reservation at all, and I had to pay for a night outside of my confirm pricing.
Okay 4.0
Pros: The bar and restaurant
Cons: I did not like the fact that there was a $25 fee for parking and nobody told me about it
Good 7.0
Pros: Parking and the beds
Cons: staff
Mediocre 2.0
Pros: The room was not clean when we checked and the view we had was the rooftop of the building
Good 7.0
Cons: Wish they had a bigger tv and provided with a fridge. The bathrooms are a little small.
Excellent 10.0
Okay 5.0
Pros: The view
Cons: This is a 3 star hotel not 3.5 The ice machines didn’t work No refrigerator in the room Had to pay for Parking $25 a day
Okay 4.0
Pros: Nothing really just an average hotel
Cons: Rip off with parking 25 dollars a day I never heard of such a thing
Okay 4.0
Pros: The location is what i like best about this hotel.
Cons: Management issues not providing soft drinks to guest upon request after cafe closed. no bread available for breakfast i.e toast,bagels,croissant's or biscuits. I had to asked twice for my bed linen to be changed the last time i was provided linen to do it
Okay 5.1
Pros: Bad
Good 7.0
Pros: Nothing
Cons: The location.
Okay 5.0
Pros: The staff was amazing. Extremely helpful and sweet.
Cons: There was a roach in our bathtub. Totally grossed out.
Good 7.0
Pros: The staff was courteous and polite. The room had comfortable seating.
Cons: Desk told us where the breakfast was, but didn't say not included in price. Found out after the fact; the hotel does have an arrangement and price configuration for an overnight stay which includes free parking for the week, not informed before booking.
Okay 5.0
Pros: Close to the airport
Cons: My next room was very noisy all night. There were people shouting and banging doors and yelling all night
Good 6.0
Cons: Quiet stay, sound proofing of rooms, and doors in between 2 rooms. Waking up twice in the middle of 3am and 7am because of toddler tantrum next door and parents yelling to console the child. The only thing you ever want is a nice sleep after a long day walking and sight seeing in NY.
Okay 5.1
Pros: Refrigerator & I don’t have to give 20.00 $ to have one
Cons: Customer service ☹️
Excellent 10.0
Pros: Very comfortable and spacious room. Breakfast had good choices and excellent coffee. The airport van was also very clean and efficient.
Cons: Free WiFi is not offered. The website froze up when I attempted to set it up. This is a common amenity and should be offered for at least 24 hours.
Excellent 10.0
Pros: Breakfast was amazing
Cons: Free parking
Good 6.0
Pros: Comfortable bed and pillows. Prompt security when neighboring room got too loud after midnight.Shuttle drivers were very friendly
Cons: Staff were not very friendly. Wanted to clean room about 9:00 am and did not come back when I wanted to sleep in after that. Girls behind registration counter were rude.
Good 6.2
Pros: Average room and toiletries. Heat and tv worked.
Cons: The bathroom appeared clean but smelled like it was wiped down with an old rag that had been wet for days. Room service fees were excessive.
Mediocre 3.1
Pros: Loud Construction and very dusty
Cons: The Loud Noise
Good 7.7
Pros: Rooms were clean and well put together. Staff was nice.
Cons: Bathrooms felt a little less updated in comparison to the rooms. Bed was small
Excellent 8.0
Pros: Very helpfull staff
Cons: Paid breakfast is not eorth the money
Excellent 8.2
Pros: Everythings good, thank's!!
Cons: The room is a little old but everything works and very clean!!
Excellent 10.0
Pros: Perfect hotel stay. Everything was lovely from the pool, to our hotel room, to the staff. They even welcome you with hot cookies! The best part is the Hilton Double tree is inexpensive :)
Excellent 9.4
Pros: The hotel was comfortable and had all the amenities one could need. The staff was friendly and helpful. We were able to check-in before 11 a.m. without an additional fee, took advantage of the free shuttle to the airport several times to get to the Amtrak station and head into New York City. When our room keys stopped working at we went to the front desk for assistance, not only did the clerk apologize for the inconvenience, but she advised that if it should happen again, we didn't need to return to the front desk. Instead, we could call from a house phone near the elevator on our floor and they would send someone up to assist us. This hotel provided great value for the price and I would definitely stay there again.
Cons: When I checked out, I inquired about paying for parking. I was told that I would need to pay at the gate when I left since there were no charges on my room bill. However, I was not advised until I pulled up to the gate that they only accept cash there. Luckily, I had enough cash on hand to pay for my 2 nights of parking, but it would've been nice to have the opportunity to pay by credit card or at least forewarning that only cash is accepted at the gate.
Okay 4.5
Cons: The only reason I was at this hotel is because I missed my connection and was rebooked to leave very early the next morning. The airline did not cover the cost of the stay so I had a choice and picked the Doubletree. From booking to check out the stay was a disaster. The shuttle took over 30 minutes because no one at the hotel notified him people were waiting. Upon check in at 11:30 pm I asked for a 4 am wake up call. I confirmed it before I went to my room. At this point, my phone is completely dead, it wouldn't even turn on. I literally plugged it in and fell into bed. The wake up call never came, but thankfully, due to a a leaky faucet that dripped all night long, I never fell deeply asleep and happened to check my watch at 4:18 am. I got ready and went to the lobby to get coffee, which was supposed to be there 24/7 according to the person who checked me in-- nope, coffee service doesn't start until 6:00 am, a change was made last week. If you are stuck at Newark and are looking for a place ro stay, go somewhere else!
Excellent 9.7
Pros: Value, and great view inside from inside balcony
Cons: Got off elevator and looked for room. Sign said rooms 501-527 left and 529-549 right. My room was 528. Figure that out. It was around 2 corners, but room was great in the end.
Good 6.0
Pros: Shuttle service to and from airport prompt
Cons: No breakfast provide unlike most in area
Good 7.4
Pros: Bed was comfertable, room was clean
Cons: Wall plugs far from bed Showerhead did not function well
Okay 4.8
Pros: Convenient location to the airport and decent shuttle. The warm cookie is always good.
Cons: The room was not in good shape. The chairs had big stains on them and things were falling apart. When I checked out and showed the front desk person the pictures of the problems of the room she did not apologize but just glanced at it and said she would tell housekeeping.
Excellent 8.0
Pros: I like that this is a pretty consistent hotel. I've stayed in Doubletrees all over the country and the staff is always friendly, the beds are typically very comfortable and the rooms etc. are always clean.
Cons: I don't think that customers staying in the hotel should have to pay for parking. It is outrageous to have to make that extra payment when you're already paying a pretty good amount to stay there. Also, it wouldn't hurt to have affordable food in the restaurant. Since you don't have a free breakfast, at least make it affordable.
DoubleTree by Hilton Hotel Newark Airport - Newark
Rated #10
7.6
Good 7.6
Based on 3,068 reviews
Details
Reviews
C$ 173

Cleanliness
8.1
Comfort
8.0
Facilities
7.5
Food
8.5
Location
7.8
Overall 7.6 Good
Based on 2,429 reviews
Cleanliness
8.1
Comfort
8.0
Facilities
7.5
Food
8.5
Location
7.8
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.6
Comfort
7.6
Facilities
7.6
Location
8.0
Overall
8.0
Cleanliness
7.8
Comfort
7.8
Location
7.7
Services
7.5
Staff
8.0
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
9.0
Cleanliness
7.8
Comfort
8.8
Facilities
8.3
Food
8.5
Location
7.5
Cleanliness
8.3
Comfort
8.2
Location
8.0
Services
7.9
Staff
8.3
Cleanliness
8.2
Comfort
8.3
Facilities
7.6
Food
8.5
Location
7.7
Cleanliness
8.0
Comfort
7.9
Facilities
6.7
Location
7.6
Overall
7.4
Cleanliness
7.8
Comfort
7.7
Location
7.8
Services
7.5
Staff
7.9

Good 6.0
Pros: Room size and helpful and friendly staff
Cons: Low lightness. No shuttle to the Penn Station even though the website states otherwise.
Excellent 9.0
Pros: Easy to find
Cons: Everything was great
Poor 1.0
Pros: Nothing
Cons: Everything
Okay 4.0
Pros: shuttle with the airport.
Cons: breakfast: even if I understand restrictions / covid 19, the breakfast bag provided was cheap (for this standing of hotel).
Excellent 9.0
Cons: No breakfast choices
Okay 4.0
Pros: That it was close to the airport and had a complimentary airport shuttle
Cons: Very poor bed quality. Mattress were so squishy and squeaky that we woke up after every movement. Couch bed was in terrible shape too.
Okay 4.0
Pros: The staffs was friendly and helpful
Cons: Outdated, and ac didn’t work well
Good 7.0
Pros: The property is clean and staff friendly. Plus they have a courtesy shuttle to and from the airport and free breakfast.
Cons: The towels are rather small and the coffee area is dirty since guest are messy.
Poor 1.0
Pros: Nothing!
Cons: It was dirty. Horrible smell in hotel.. smelled like cat urine or rat poison. It was so bad that we could not sleep. We would have left but we did not have a car. We had an 8 hour flight delay and we needed to find a hotel at 12:00 at night. We had to take shuttle to hotel. If we had a car, we would have left the minute we walked down hallway to room. I use Booking.com frequently and do not think this horrible place represents what Booking. com wants. I cannot believe we spent over $100 of our vacation money for this dirty smelly hotel. It seemed as if the hotel was used for a lot of in and out activity. Just disgusted with this experience!
Good 6.0
Pros: Location
Cons: Entire building smells like marijuana
Okay 5.0
Pros: Staff was nice, location good
Cons: The entire hotel smells of marijuana!!!! There are signs stating strict no smoking policy, but every level of the 6 story hotel reeked of marijuana.
Poor 1.0
Pros: Nothing
Cons: The smell of cigarette smoke was so terrible. We asked to change rooms and they all smelt horrible.
Okay 5.0
Pros: My room was beautiful and everything was clean but the tub inside the room.. Some of the lights did not work.
Cons: Overall the room was better than expected
Excellent 8.0
Pros: The staff was friendly. The shuttle driver to the airport, shared good information about the area and helpful loading and unloading our suitcases. Our room was very clean and comfortable.
Cons: Breakfast to go, but I think that is due to Covid precautions. Hopefully that will change in the near future. The vending machine in the front lobby could have more choices for drinks to buy.
Excellent 8.0
Cons: Parking was horrible
Excellent 8.0
Pros: Rooms were clean. Staff was friendly and very helpful
Okay 4.0
Pros: Room was clean and hotel staff was very helpful and professional
Cons: There were fights, marijuana smell was constant in the hallways, parties overnight.I had to call the desk twice at early hours of the morning in two occassions due to loud noises and yelling outside.
Poor 1.0
Pros: I was lost and tried to get the front desk person to help me find it and was told it was not his problem to help me get to the hotel that is a very disrespectful and no way to treat a client especially at 12, 1, 2and 3 AM before I finally got to the hotel
Cons: Everything
Mediocre 3.0
Pros: The check In was easy
Cons: The room was very dirty the floors was dirty my kids feet were black in less than 10 mins the bathroom had hair all over it the bed sheets had stains I went to family dollar and got my own cleaning supplies and cleaned it myself and brought my own sheets
Good 7.0
Pros: Location and price.
Cons: The set of towels was insufficient for a 2beds room and needs absolutely to be changed. No one should pay for a hotel room where you can see through the towels.
Poor 1.0
Pros: The location
Cons: I was bite on both arms and from something in with itching for days Also I only booked this hotel because it provided round trip transport to and from the airport and breakfast but they didn't have the breakfast either so it shouldn't be advertised!
Poor 1.0
Pros: Nothing
Cons: Everything
Mediocre 2.0
Pros: I guess it was cheap, but never again. It wasn't worth the money.
Cons: Smelled like weed, my room smelled like smoke, no carpeting on the floors, bathroom toilet was running when we got there, it felt gross, and there were loud noises at night (like rap music and calling out loud, etc). The shuttle was also terrible and late
Poor 1.0
Cons: Parking
Mediocre 2.0
Pros: Location
Cons: Almost Everything
Mediocre 3.0
Pros: Size of room was good
Cons: It was not clean. There was hair everywhere: sink, toilet, bathtub, floor bedding, pillow case. I tried not to look too closely, but it was literally everywhere. Super disappointing because the size of the room was nice and not a bad room in general.
Good 6.0
Pros: The staff
Cons: Location... how small and in the corner the jacuzzi was in my room.
Good 6.0
Pros: I liked the cleanliness of the hotel as a whole. The room was clean, no funky smell.
Cons: I was Highly disappointed that I was given a room with a dysfunctional hot tub. Money I spent extra for the Jacuzzi went to waste. I was extremely upset.
Mediocre 3.0
Cons: Customer service was lacking big time especially with the overnight staff
Okay 5.0
Pros: Location
Cons: First room wasn't clean second room bath tub wasn't working
Excellent 10.0
Pros: Location
Cons: Nope
Good 6.4
Mediocre 3.0
Pros: No tv remote, ask for a new they wanted to switch my room . They let me check out alternative room and it was smoked in
Poor 1.0
Pros: very dirty
Okay 5.6
Excellent 10.0
Pros: The maintenance of the facility and price
Cons: No windows to open for air
Excellent 10.0
Pros: Hotels are wayyy cleaner than the competition surrounding
Good 6.0
Pros: Location
Cons: People were sleeping in the lobby. Gross. Don’t know why they were not removed. Staff not friendly. In fact they acted as if customers were an imposition.
Mediocre 2.0
Pros: The staff were friendly and helpful.
Cons: The whole place smelled like weed and I got woke up in the middle of the night by police officers breaking up underage parties across the hall.
Okay 4.0
Pros: Nothing
Cons: Everything noises all night tv worked sometime soda machine broke no blankets just sheets only 1 set of bath towels asked for bleach to clean I got deodorant and the mattress so cheap n flemsy
Poor 1.0
Pros: The lobby’s was nice and clean but the room was dirty.
Cons: The room was very dirty we had to go down and ask for a clean room and the young man at the reception desk seemed like we were bothering him. I don’t think he knows that customer services is part of his job description.
Poor 1.0
Cons: Blood on the sheets
Okay 5.0
Pros: Compare to other Best Western hotels in WA, the one where I stayed in Best Western Plus, Newark airport West , I did not like at all. The reasons listed below.
Cons: I stayed on 12/21/20 and 1/7/21. The rooms didn’t have enough lights, I could not do my work there with that gloomy lamps light. Bathrooms were not clean enough. The bathtub plug did not work. There was no hair dryer in the room. There were no tea
Mediocre 2.0
Pros: The price was right.
Cons: Very noisy. Can hear every little noise. No smoking but room reeked of cigarette smoke.
Poor 1.0
Pros: This has to be the worst I've stayed at.
Okay 4.8
Excellent 8.0
Pros: The room was nice
Poor 1.0
Cons: They gave me a used hotel room at first and had to go back for them to give me another one. I also picked this hotel because it specifically said they had breakfast and i asked and they said no.
Good 6.0
Pros: Staff was very attractive to my needs
Cons: No breakfast due to COVID-19
Okay 4.0
Cons: You can hear everything coming from the surrounding rooms, hardly any parking, & no breakfast which was advertised as complimentary.
Excellent 9.0
Pros: Nice hotel
Good 7.0
Pros: The staff, shuttle service
Okay 4.0
Pros: 24 hours shuttle, tile floors
Cons: Water hammer in the pipes, floor was gritty, beds are worn out
Okay 5.0
Pros: The room was a nice size
Cons: The walls were really thin and you could hear everything going on around you. It didn’t feel like. 3 star hotel. There were no services open. It smelled like Pot everywhere.
Good 6.0
Pros: The Staff is friendly
Cons: The hotel is not very clean. It is very close to the airport and the highway which makes it a little loud at night
Mediocre 2.0
Pros: There is nothing that unlike about this hotel. Is not easy to find and has no clean space. Not much friendliness from the staff.
Cons: I didnt like anything about it. I need to ask you for a full refunds
Excellent 10.0
Pros: The room was amazing. Absolutely great looking rooms
Cons: Parking
Okay 4.0
Pros: right by the airport
Cons: dirty elevators, very no- frills room, tv didn't work, non responsive front desk
Mediocre 2.0
Pros: n/a
Cons: The staff was nonchalant about report of noise and disturbances by other guests. Overall it was a horrible experience. I'll never use Best Western Plus hotel again.
Excellent 10.0
Pros: The room was very spacious for the price I paid, almost thought I got a suite!
Cons: Went down to the front desk to see if they had a charging cube and there was another guest there who had been waiting quite a while for someone to get a key remade. I also had to wait like 10 minutes... no bell or phone to ring for help.
Excellent 10.0
Pros: It was clean and updated.
Cons: I wish they would have had an alternative to teh breakfast that they cancelled such as a bag breakfast. There were no stores close to purchase food
Good 6.0
Pros: Easy check in, and clean room
Cons: Small lobby, small parking lot.
Good 6.0
Pros: The room was spacious. Parking was free. The hotel was convenient to the airport and freeway. I appreciated the staff.
Cons: I could smell heavy amounts of smoke from my bathroom. Unfortunately, my room was on the second floor and there was a hotel mechanic and laundry room right below my room where employees smoke in and outside of that room. I could smell it come up to my rm.
Okay 5.2
Excellent 8.5
Excellent 8.5
Excellent 8.0
Pros: They have a restaurant that is open until 11:30pm, so we were able to get dinner after a long flight that landed late at night. We needed to fly on to the West coast but could not get a flight that late st night, so this worked very well for us. They have a 24-hour shuttle.
Excellent 9.7
Pros: Proximity to airport and rental cars
Cons: Breakfast bar was average
Mediocre 3.4
Pros: nothing
Cons: difficulty getting to it. Staff not really friendly. Too dark
Okay 5.7
Pros: I stayed in this hotel twice during January 2017. The hotel has a good location, it is close to the airport, the neighborhood seems safe, and the shopping area is not too far. It has an acceptable shuttle service to the airport. The rooms are spacious and their beds are comfortable.
Cons: During my first stay of three days, the room was cleaned just once. When I inquired the reason, a woman receptionist explained that when you stay there for a few days the housekeeping personnel “sometimes” skip a day of cleaning. She said that she was alone, that all housekeeping personnel was gone for the day and the manager was out as well. She offered no other explanation and her attitude was of an upset person. As if I was annoying her with my problem. When I returned the second time, I complained to a supervisor, he apologized and said that the mentioned receptionist was wrong, adding that unless I had a “do not disturb” sign on the room door, there was no reason to not have skipped its cleaning. He also gave me a couple of vouchers to compensate for my aggravation. I suggest to closely supervise and train that receptionist to make her understand that clients are needed to pay her salary and they deserve to be treated with respect.
Excellent 10.0
Pros: Our room was very nice and the bed and bedding was very comfortable. It was a very quiet stay.
Excellent 8.8
Pros: The room was very large and quite attractive. The bedding was excellent and we had a great rest before and after our travel overseas.
Cons: Nothing at all!
Excellent 10.0
Pros: Clean, fast shuttle, good breakfast.
Excellent 10.0
Pros: Clean, comfortable rooms, decent food and drinks, timely shuttle to the airport, great price. Better than a park and fly hands down! What more could you ask for!
Excellent 8.0
Pros: Very nice room and very friendly staff. Free shuttle to and from airport. Nice rate. Coffee and muffins were available at 4:30 am.
Cons: Other guests were extremely loud- banging doors and yelling in the hall the entire night. It kept waking us up. Our wake up call rang at 3:40 instead of 4:40. We reserved a shuttle and one of the drivers never showed for work; so at 4:50 on the morning there were four families trying to get to the airport for our flights. The driver was very, very nice but one family was forced to stay behind.
Excellent 8.2
Pros: The bed!! So comfortable. Also I left my luggage on the shuttle, and they were very helpful in facilitating my getting it back.
Cons: The plane was late, and the shuttle took much too long to pick up.
Excellent 8.8
Pros: I liked the customer service! Carlos was our waiter one evening and he was so sweet and friendly. The shuttle drivers were also wonderful. Friendly, professional and very nice!! The breakfast was very good also.
Cons: The only thing I didn't like was that my bed was not made one day by housekeeping and the did not replenish the coffee nor did they remove the melted ice from the ice bucket. I was very disappointed in that part of the service since, as a mom, I do look forward to going to a hotel to be a little spoiled. I didn't complain to the front desk since the rest of the hotel experience was wonderful!!! All in all I would go there again.
Good 7.4
Pros: Convenience
Cons: I reserved king but I got two twin/double, I did not bother to change when I realized in my room
Good 7.6
Pros: Free shuttle service between EWR and hotel, both ways. Staff was friendly and helpful. I had a room on the 6th floor, it had a vaulted ceiling which was lovely. Clean luxurious sheets, beds were comfortable with pillow options. Plenty of space. Large mini fridge in the room. Convenient, Way better than sleeping on the floor of EWR.
Cons: Wifi did not work. Elevator incredibly slow. Air quality in my room was not great, was pretty stale and overpowered by air freshener. The windows were not openable to add fresh air. Food in the restaurant is subpar, with virtually no clean eating options. There are no other food options in the area, as the hotel is located amidst train tracks, gates, car parks and rental lots that seem to stretch to forever. $2 for a small bottle of Poland Springs bottled water in the vending machine.
Best Western Plus Newark Airport West - Newark
Rated #11
7.6
Good 7.6
Based on 2,429 reviews
Details
Reviews
C$ 180

Cleanliness
8.1
Comfort
8.1
Facilities
6.0
Location
7.8
Overall
6.5
Overall 7.6 Good
Based on 695 reviews
Cleanliness
8.1
Comfort
8.1
Facilities
6.0
Location
7.8
Overall
6.5
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
7.5
Comfort
7.0
Facilities
7.0
Location
7.0
Overall
7.0
Cleanliness
8.0
Comfort
8.0
Location
7.8
Services
7.6
Staff
8.1
Cleanliness
6.0
Comfort
7.0
Facilities
6.0
Location
6.0
Overall
7.0
Cleanliness
8.2
Comfort
8.4
Location
7.9
Services
8.0
Staff
8.3
Cleanliness
8.1
Comfort
8.4
Facilities
8.0
Location
7.9
Overall
6.0
Cleanliness
7.7
Comfort
7.8
Facilities
5.3
Location
7.7
Overall
7.0
Cleanliness
7.6
Comfort
7.9
Location
7.7
Services
7.7
Staff
7.5

Good 7.0
Pros: Breakfast and coffee
Cons: The bed is to small
Excellent 9.0
Pros: The staff was polite n helpful to us truckers
Excellent 10.0
Excellent 10.0
Pros: The staff very helpful and friendly
Cons: The breakfast but I understand it's because of Covid
Poor 1.0
Pros: no
Cons: the room was not cleaned before I checked in and the staff was unpleasant. They wont refund me for the unused night after I checked out due to discovering other people's belongings in the room which indicates the room was not cleaned before I arrived.
Okay 5.0
Pros: Close to the airport
Cons: Hotel management refused to have our room cleaned. We had to make up our own beds and empty our garbage. Hotel staff did nothing even after I complained about this. I was staying with 2 disabled persons so you can imagine how labor intensive this was.
Excellent 10.0
Pros: Very convenient location
Cons: No housekeeping during my stay
Okay 5.0
Pros: It¿s closer to the highway
Cons: Yes they charge me $85.60 for the five night I was there for parking how can someone paid for the hotel room and then pay fir parking again that¿s ridiculous so I will not go there again and also the hall way smelling very strong marijuana all day all n
Good 6.0
Pros: Staff helpful as it was latenite by time i arrived..both shuttle drivers were excellent.
Cons: The room i was put into was nice but noise in hall did not allow the sleep i needed before departing very early..was only able to obtain 2 1/2 hrs sleep. Pricing could have been a little less since was not there until after 10 pm left room 4:30 am
Poor 1.0
Pros: the hotel is well located. the attendant when I arrived did not know how to have good communication, and sent me to a room without a TV, everything was dirty and they were doing a construction in the room and when I went back to the reception she wanted
Cons: the hotel is well located. the attendant when I arrived did not know how to have good communication, and sent me to a room without a TV, everything was dirty and they were doing a construction in the room and when I went back to the reception she wanted
Excellent 10.0
Pros: Enjoyed it
Cons: No bar and not enough red wine. Had to walk 2 hotels to buy more. Our plane was canceled and we had 4 rooms of people
Excellent 8.0
Pros: Room was clean and smelled fresh.
Cons: A little loud but the hotel can't control what people do.
Excellent 10.0
Pros: it was very clean and the staff was friendly
Cons: no
Excellent 10.0
Pros: Staff was excellent
Cons: The rooms should have microwaves if the guests request one, its a pain to have to keep going down to the lobby for hot coffee or water if your in the room most of the morning especially during covid.
Excellent 10.0
Pros: Great service
Cons: No I would recommend to others
Okay 4.0
Pros: Location
Cons: Extremely horrendous last day there. We were basically told we could NOT extend our reservation at the very last second by the self appointed “second in command” manager. She was highly argumentative. She spoke to us in a Very condescending an
Good 6.0
Pros: Proximity to airport.
Cons: No cable that night. Front desk pe were moderately polite!
Excellent 8.0
Cons: No, problem at all.
Excellent 10.0
Pros: Room was clean, and big. Large bathroom. Staff was friendly and attentive . Right beside Newark airport. Shuttle driver to airport was friendly and accommodating. Will stay here again.
Mediocre 3.0
Pros: Smoke Detector was broke room 528
Okay 4.0
Pros: Location
Cons: The employee that checked me in didn’t like her job
Good 7.0
Pros: Clean, convenient, and a good price.
Cons: Couldn’t check-in as early as I wanted. No continental breakfast.
Excellent 8.0
Pros: The experience was great overall ! Good welcoming staff !
Cons: Yea .... I didn’t like the fact that they had no bar or bistro where you could get a bite to eat in the evening !
Okay 4.0
Pros: The girl who was working the front desk was very lovely and kind. We stayed unexpectedly after being stuck in a bad snowstorm. She was very nice, recommended some local restaurants that delivered, and did her job very well.
Cons: The hotel is extremely dated and in rather shabby shape. The room was old..., the sheets on the bed were very frayed. The carpeting was dirty, and the decor was very outdatedz The hot tub was ice cold, & the breakfast meats (bacon and sausage) was GRAY!
Okay 5.0
Pros: It was convenient since we had to fly early morning
Cons: the noise coming out from the highway, we were in room 421 is the windows double sided???
Mediocre 2.5
Pros: Not a whole lot to like. Would not stay there again.
Cons: No transportation, no hotel number on the hotel phone list, some staff not accommodating. Pool was cold, whirlpool was full of chlorine that it burned our eyes just sitting in it. Staff member arguing with another customer and very unprofessional.
Mediocre 2.0
Cons: No hot water in bathroom sink and room heater was not working...switching rooms not an option because hotel was fully booked
Mediocre 2.0
Cons: We experience a problem with our room which we brought to the attention of the weekend night manager The Weeknd manager change the room immediately she informed me that a manager would be contacting me to address my concerns about the room which did not happen. On checkout I brought my concerns up to the front desk manager which in short blamed me for the problem with the room
Fairfield Inn & Suites Newark Liberty International Airport - Newark
Rated #12
7.6
Good 7.6
Based on 695 reviews
Details
Reviews
C$ 219

Cleanliness
8.0
Comfort
7.9
Facilities
10.0
Location
7.8
Overall
6.8
Overall 7.4 Good
Based on 1,109 reviews
Cleanliness
8.0
Comfort
7.9
Facilities
10.0
Location
7.8
Overall
6.8
Cleanliness
7.8
Comfort
7.6
Location
7.7
Services
7.4
Staff
7.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.1
Comfort
8.0
Location
7.9
Overall
10.0
Services
7.7
Cleanliness
8.1
Comfort
8.1
Location
7.7
Services
7.9
Staff
8.0
Cleanliness
8.0
Comfort
8.1
Facilities
10.0
Location
7.9
Overall
5.2
Cleanliness
7.9
Comfort
8.1
Location
8.0
Services
7.5
Staff
8.3

Excellent 9.0
Cons: Good
Excellent 9.0
Pros: The room
Cons: The vendor machine needed more beverages
Poor 1.0
Pros: Proximity to the airport.
Cons: I Wasn’t made aware that I would have to pay for parking. Also it was a very inconvenient parking process having to validate a parking ticket that we are still paying for. The concierge was superrrr slow. The bed sheets were dirty. The lights were dull. When the fan in the vents turned on, it blew out a funky smell. I booked another hotel and left.
Okay 4.0
Excellent 8.0
Pros: Had a nice gym, a snack stand open from 6 am to 10 pm, a little over priced but very convenient. I needed some extra things and the manager solved my problem immediately.
Cons: The rooms were not quite clean, the gym needed a good cleaning as well, the pool was closed.
Excellent 9.0
Pros: Staff is very friendly and helpful.
Poor 1.0
Cons: EWR had delayed most flights the day we booked Crowne Plaza Hotel. Although they clearly knew the were overbooked, they made people wait in line for hours until telling them late at night they were on their own. Poor planning and communication like this hotel has displayed make casual flyers like us weary of booking by third party online.
Good 7.0
Cons: I didn’t like that there was no bar and no real food in the evening.
Poor 1.0
Pros: Proximity to airport
Cons: Old and dirty hotel. Bathroom had hair on the floor-room required complete overhaul
Mediocre 2.0
Pros: Just the location was good as it was close to my event
Cons: The room was outdated and old and it smellled like urine. It was a horrible room and hotel. Too expensive
Poor 1.0
Cons: This is the worst hotel I ever stayed. The attitude of the front desk clerk was very very very bad.
Good 6.0
Pros: The location is very convenient
Cons: The room wasn¿t fully clean the pillow had blood on the it.
Excellent 8.0
Pros: Shuttle service
Cons: Vending machines did not work
Poor 1.0
Pros: the hotel overall was clean
Cons: poor customer service, room not clean and workers did not provide linen, and take out the trash.
Good 7.0
Pros: it was clean
Cons: yes, a middle aged korean receptionist. She was overly talkative, i mean excessive. ppl just want to check in & go. Not be told an abundance of info they didnt ask for. i felt she was judging me from the color of my skin. called me a liar and everything.
Excellent 9.0
Cons: The hotel staff dressed in street clothes. Unprofessional.
Excellent 9.0
Cons: There was no parking.
Poor 1.0
Pros: Bed was comfortable. Staff was professional, despite being overwhelmed.
Cons: No available parking. Lot was full. Waited on a long line to get checked in. Hotel is beaten up & things are just broken everywhere. No hot water.
Poor 1.0
Pros: Numerous issues: toilet not filling or flushing, wall outlet in bathroom not working, vending machines on all floors not working, few ice machines operating, no answer at hotel despite repeated calls concerning shuttle, etc
Mediocre 2.0
Cons: The hotel was awful it has gone down hill after a few years house keeping is slack I had to clean my tub the floors are filthy there was crumbs head board was nasty desk wasn¿t cleaned no laundry bags and the linen was old and should have been thrown out
Poor 1.0
Pros: Close to airport
Cons: Not clean at all
Okay 5.0
Pros: Rooms are neat & clean.
Cons: Parking is atrocious, whenever I book to stay at this hotel I have to drive around looking for parking on their property, no parking at all. Please something has to be done about parking, I have to say because of parking I have to look elsewhere.
Okay 4.0
Pros: I liked the room it was comfortable and some of the staff was great others could be more customer service friendliness
Cons: The parking is a joke although they have a huge lot if you are not there within a certain time hood luck finding parking. I had to park on a curb. They don¿t feel it¿s a big deal and have the nerve to charge you for parking. Coffee never available
Excellent 9.0
Pros: The staff have been very helpful
Poor 1.0
Pros: I was generally disappointed. I can't say much positive about this facility at all.
Cons: Parking was an absolute nightmare. They run an airport parking lot in the same parking lot as hotel patrons park. Two nights in a row, no parking!
Good 7.0
Pros: The bed was really comfortable
Cons: The windows didn¿t open at all.. I do expect to be able to crack the window slightly so some fresh air can come intolerant the room.
Mediocre 2.0
Pros: Friendly staff.except shuttle driver who was extremely rude about his tip.beds were comfortable.bathroom was clean...but water too hot.pool was closed due to covid but needs remodel.had small snack bar which was nice butexpensive.coke mach.empty all flo.
Cons: water in bathroom extremely hot.in tub and sink.even hot water in toliet...no cold water at all.ac unit was falling apart.paint peeling around window seal.refrig.not cold.walls thin.could hear neighbors.drapes old.all drink machines empty.cig smellin room
Good 7.0
Pros: At check-in The clerk informed me they were taking $50 out to be returned at the end of my stay for incidentals when I checked my bank I noticed they had taken $50 and then another hundred in separate transactions on the same day when
Cons: I had questioned them They said it was a mistake if I didn¿t check my bank they would¿ve gotten away with stealing $100 from me And then they said I had to wait 3 to 4 business days that should¿ve been returned immediately I shouldn¿t have to wait for
Excellent 10.0
Pros: easy access Location
Cons: Restaurant was closed and we did not know until we had checked in but we understood the reason... the pandemic
Excellent 10.0
Pros: All
Cons: Business
Good 7.0
Pros: The location was ok
Cons: No parking, Fell asleep in my car waiting for a space, overlooked trash, room had a musty smell, the fridge didn't work. Didnt find that out till the morning when my yogurt was hot and soda was warm. Young kids were loud, smoking drugs across the hall
Good 6.0
Pros: Nothing
Cons: the parking was hurindis
Poor 1.0
Pros: That I only stayed one night.
Cons: They were renting out their parking space to an airport parking company, and had no parking for my car. In Newark, this is not acceptable. The person working at the front desk had no solution and didn¿t seem to care at all. The hotel was dirty and loud.
Mediocre 2.0
Pros: Bed comfortable
Cons: Yes!!! I arrived at 1 AM and it took me over 2 hours to find parking! I had children & a baby & was not about to park a mile away at a different business when I was a paying guest & should¿ve been able to park in the hotel lot! I will never return again!
Excellent 10.0
Pros: Check-in was very easy. I was in my room about 5 to 10 minutes after checking in.
Cons: I think there was possibly a convention going on during the time I was there. One of the days the parking lot was so full that there was no place to park and no way to maneuver in the parking lot as well.
Okay 5.0
Pros: The deposit is a decent price the rooms are usually nice
Cons: The fridge in the room did not work so my items were warm instead of cold
Excellent 10.0
Pros: Room very crean nice servicios and very quiet
Cons: Nothing at all
Excellent 10.0
Pros: The hotel was extremely clean and I noticed that garbage was picked up immediately. There were four elevators that allowed you to social distance. I called for items for the room and they were brought immediately.
Cons: The parking was a little limited. Where it's located off the highway it was hard to find the entrance and it night it's very hard. They need to add a lite sign to show you the entrance to their driveway.
Good 6.0
Okay 5.0
Pros: The pillows
Cons: The side of bed was old trash
Okay 5.0
Pros: Rooms not very clean, overnight parking super expensive and there is a night club next to it with very loud music. Horrible place to stay
Cons: Location is horrible ,
Okay 4.0
Pros: Quiet
Cons: Room 902 had bed bugs, several bites. Servce at the food court was slow or dismissive.
Excellent 10.0
Poor 1.0
Pros: nothing
Cons: the smell of reefer was around all evening- I absolutely hate it and we almost checked out on our 1st evening. Someone parked next to my handicapped spot- in a spot that was not a parking space and did over 300 dollars in damage to my left 2 doors!
Good 7.0
Pros: The staff was polite and helpful
Cons: No
Mediocre 3.0
Pros: Nothing
Cons: There was no parking spaces available when we got to the hotel. Not having breakfast.
Okay 5.0
Pros: Front desk staff were nice and the free shuttle to/from the airport made it a lot easier to get to the train station for a day trip into the city. The room itself was nice enough.
Cons: The guests were very loud and intrusive. Our neighbors smoked up a storm and their smoke filled our room. No mask policy was being enforced at all and there was nearly always 5-10 unmasked people milling about in the lobby.
Okay 4.0
Pros: Nothing stands out.
Cons: Someone came into my room with a working key. Then someone from the hotel showed up at my door and accused me of not having a reservation and the front desk called and asked me why I moved from a room that I was a never in. Their mistake and no apology.
Good 6.0
Pros: Proximity to the airport and airport shuttle
Cons: I needed to do important work and only booked my stay because I was told prior to booking that they had a computer and printer work area. When I arrived. I was told I could not use it because of COVID. My room was non refundable. I was so upset.
Mediocre 3.0
Pros: Staff very nice
Cons: The ceiling was leaking/ damaged There was almost no hot or warm water for shower.
Good 7.0
Pros: Friendly shuttle driver and receptionist.
Cons: The hotel was somewhat rundown. I'm not sure if you have any instructions on your website to direct customers to the hotel shuttles when they arrive by plane. In my case, I arrived at Terminal A and I needed to go to P4.
Okay 5.0
Cons: yes I didn't like the fact they didn't have a microwave in the room. I didn't like the idea I had to go downstairs to the main lobby to warm my food.
Good 6.0
Pros: The check in/out process was smooth. The staff was cordial. They had a shop on site for snacks and drinks which was very convenient.
Cons: Location is horrible cannot walk anywhere because it¿s on the main highway. Rooms are dated and walls thin. We heard all the action in the rooms next to us.
Mediocre 3.0
Pros: It¿s proximity to the airport.
Cons: Very loud and boisterous crowd at the hotel. Not a place to stay for a quiet nights sleep. There is a nightclub of some sort right next door.
Mediocre 3.0
Cons: The parking was terrible as well as the location. The environment was super sketchy. There were people hanging out at the back entrance of the hotel waiting for entry which I found to be very dangerous. I should mention the back entry requires a hotel key
Mediocre 2.0
Pros: It was fairly clean.
Cons: The staff wasn't helpful. Showed very little professionalism.
Okay 5.0
Pros: It was very clean
Cons: I lost my phone in a snow storm I had to end up using the hotel phone to call my wife they charged $100 for two days of local calls on a landline “robbery”, due to losing my phone I asked and called front desk several times for an alarm clock
Poor 1.0
Pros: Close to the airport
Cons: Waited for a ride for an hour. Clerk hung up on me and lied about the van service.
Mediocre 3.0
Cons: The shower could have used more pressure.
Mediocre 2.0
Mediocre 3.6
Excellent 10.0
Pros: Staff and location
Crowne Plaza Newark Airport - Elizabeth
Rated #13
7.4
Good 7.4
Based on 1,109 reviews
Details
Reviews
C$ 163

Cleanliness
6.7
Comfort
6.6
Facilities
5.0
Food
6.5
Location
6.8
Overall 6.4 Good
Based on 2,301 reviews
Cleanliness
6.7
Comfort
6.6
Facilities
5.0
Food
6.5
Location
6.8
Cleanliness
3.5
Comfort
4.0
Facilities
4.2
Location
4.6
Overall
4.0
Cleanliness
5.2
Comfort
4.8
Facilities
5.6
Location
6.8
Overall
5.2
Cleanliness
6.5
Comfort
6.4
Location
6.6
Services
6.1
Staff
6.6
Cleanliness
6.4
Comfort
5.6
Facilities
4.4
Location
6.8
Overall
5.2
Cleanliness
5.3
Comfort
4.5
Facilities
4.9
Food
10.0
Location
6.8
Cleanliness
6.9
Comfort
6.9
Location
6.9
Overall
7.0
Services
6.5
Cleanliness
6.5
Comfort
6.5
Facilities
5.1
Food
3.0
Location
6.5
Cleanliness
6.8
Comfort
6.9
Facilities
5.3
Location
6.8
Overall
5.9
Cleanliness
6.6
Comfort
6.5
Location
6.6
Services
6.2
Staff
6.4

Excellent 10.0
Pros: I like my room and I like the location of the hotel, and how I could just look out the window and watch the airplanes coming and going that was great, cant wait til my next visit to NJ, I also liked the parking we did not have to pay for it, that was great ,
Cons: every thing was really good this time no problems at at all.
Excellent 8.0
Pros: Neat room, clean white towels, The environment is serene
Cons: I can't Netflix on the TV in the room. No preloaded channels like you tube. The TV is not a smart TV. Flying insects possibly from the indoor unit of the air condition.
Okay 4.0
Cons: The inside doesn’t clean well.
Okay 5.0
Pros: It was cheap
Cons: It look a little dirty
Excellent 9.0
Pros: Everything
Cons: Nothing
Good 6.0
Pros: Beds were comfortable.
Cons: Noise from bathroom next door. No chain on door [hardware was there, but chain missing.] Smoke detector missing; when I noticed this in the morning, I was told it must have been stolen by previous occupant.
Poor 1.0
Pros: It was close to the airport.
Cons: The room smelled of pee
Poor 1.0
Pros: Nothing
Cons: Everything
Poor 1.0
Pros: There was nothing about this Hotel which looks like a motel and it needs to badly renovated
Cons: THIS HOTEL WAS ACROSS FROM THE NORTHERN STATE PRISON THEY HOUSE PRISONERS HERE & IT'S A WELFARE HOTEL FOR THE HOMELESS PEOPLE THAT THE STATE PAY FOR THEM TO LIVE THERE
Excellent 10.0
Good 7.0
Pros: Queda cerca del aeropuerto
Cons: Que no tiene gym
Mediocre 3.0
Pros: Nothing good.
Cons: Very poor customer service at the lobby area.
Poor 1.0
Cons: It smelled and the room had bedbugs
Poor 1.0
Pros: Nothing
Cons: Yes my toiletries was not clean as for the towels and rags . There was still garbage in room ... Room had a strange smell in it as well .
Good 6.8
Poor 1.0
Pros: None
Cons: Everything
Poor 1.0
Pros: Nothing
Cons: Servicd
Poor 1.0
Cons: There were mice in my room I¿ve stayed here several times and each time gets worse they have people living there and the hotel value is going down and also the bathtubs are horrible I¿m saddened by this it use to be one of my favorites
Good 6.0
Pros: Clean room with a fridge, a microwave, and wi-fi.
Cons: Checking in, they surprised me with a $15 parking fee. It's in the fine print of the agreement but who reads those! A/C blowing smelly air into the room. No breakfast DUE TO COVID excuse. Dirty parking lot.
Mediocre 3.0
Pros: Convenient location
Cons: The room smeeled stale like it had been sitting. The air conditioning filters were dirty so it gave the room a smell. There was hair in the sink, toilet and tub. The hallway smelled like urine.
Okay 4.0
Pros: Nothing
Cons: The guy at the window was rude and the hallway smelled like weed. I stayed for a hr and left. Waste of money.
Mediocre 3.0
Pros: Location and price. Simple as that.
Cons: The entire hotel reeks of weed. My bathroom definitely had someone smoking in it before and judging by the fact the smell was everywhere in the hotel, I’d imagine others as well.
Okay 4.0
Pros: Close location to the airport.
Cons: Van runs slow late at night. The over powering smell of fragrance to disguise as being clean can be overwhelming. Tv/remotes are poor quality.
Poor 1.0
Pros: Nothing
Cons: Needs upgrades to entire hotel , room smelled stop charging for parking when there is no off street parking available
Okay 4.0
Cons: Parking is 15 dollars
Mediocre 3.0
Pros: they did charge me for parking
Good 7.0
Pros: First room assigned was had asked for a non smoking but got assigned one that reaked of smoke but ,the mgmt put me in one that was smoke free immediately.
Cons: area
Good 7.0
Pros: The price and the airport shuttle driver.
Excellent 8.0
Pros: everything at the hotel was convenient and there was fast check in.
Cons: i do not like that we need to pay for parking. i also do not like that they do not call to advise checkout. i was getting dressed in the room and staff walked right in. this is the second occasion that it has happened.
Excellent 9.0
Pros: Location was easily accessible
Excellent 10.0
Pros: Availability at last minute. Very conveniently located!
Cons: Nothing
Excellent 9.0
Pros: Close to Newark Airport
Cons: No
Poor 1.0
Pros: Location
Cons: I feel like I was ripped off since I couldn't rest because they have construction all over the place and I've complained several times and people really don't care... I highly don't recommend this hotel to anyone
Excellent 9.0
Pros: We stayed for four days recovering from stomach bugs after a return from Mexico. Perfect for us because it was comfortable staying in the room, using the very good and attentive kitchen staff for a small hotel. Very good for the price.
Cons: Have no complaints.
Good 7.0
Pros: Punctual van service.
Cons: Paint peeling on the ceiling of my room.
Excellent 8.0
Pros: The airport shuttle was punctual and for the price I paid I cannot complain.
Cons: It’s an older hotel so the aesthetic look is lacking and wear and tear is evident.
Excellent 9.0
Pros: Good service
Cons: I like it, good for me
Excellent 9.0
Pros: Room, because it was very clean and comfortable.
Cons: OH YES!! When I make the reservation on this hotel they never mentioned that I have to pay $15.00 dollars per night to park my car on their premises. I stay 3 days with my partner and paid $45 extra. Just for this, I do not recommended. Sorry!
Excellent 9.0
Pros: Room very clean and comfortable.
Cons: The charge of $15 a night for the parking lot. When I made the reservation online I don't see anything about it. I selected this hotel because it was the cheaper one in the area. At last I paid more for nothing.
Excellent 8.0
Pros: It was nice, clean and convenient to where I needed to be.
Okay 5.7
Cons: Cleanliness of the room. The hotel in general is very outdated. Most hotels in this price range have seen a makeover by now.
Okay 5.0
Pros: Nice big breakfast at a reasonable charge
Cons: Someone else's clothes left in drawers so obviously not checked - or cleaned
Good 6.0
Pros: Proximity to airport and shuttle.
Cons: As expected loud aircraft flying overhead at all hours. Bring ear plugs.
Good 6.0
Pros: no comment
Cons: paying for the parking
Good 7.0
Pros: It had a Restaurant, and air port shuttle.
Cons: The room was no smoking room 311, and some one had been smoking in it recently.
Mediocre 2.0
Pros: Nothing best about this hotel
Cons: Hotel employees r horrible and room smells very bad and has fly's and bed bugs i have the pictures of those overall it's horrible i never recommend to anyone
Okay 4.0
Cons: There were two different beds. One was closer to the floor and was hard as hell. The other one I had to clean hair off the mattress liner.
Mediocre 3.0
Pros: Free shuttle
Cons: The smell of the hotel .. the hotels is run down the beds are old and lumpy . The hotel is need of good cleaning along with touch up of the holes in the hallway. But must of all a chain lock in a room is not secure.
Okay 5.0
Pros: The location so close to the airport
Cons: The room smells The receptionist ask to pay $30 for parking at check in for 2 cars myself and my husband had. The sign outside states first 12 hours free
Mediocre 2.0
Pros: Location and shuttle
Cons: Very worn carpet, bedding, towels. Onsite restaurant was atrociously dirty.
Good 6.0
Pros: The shuttle from the airport was convenient. The bathroom was renovated.
Cons: This is just how business works, but the price was raised three times it's normal rate due to an increased demand from all the canceled flights. The furniture was old and worn as well. Any port in a storm, I guess.
Mediocre 3.0
Pros: I had a good dinner at the little restaurant located in the hotel. I took it to go but the staff were helpful and the quality of the food was better than expected.
Cons: This hotel is old and has not been updated in a long time. The wallpaper was peeling off in the corner and the bathroom was in bad condition. The place was clean though. The hotel and room were supposedly non-smoking but my room had obviously been smoked
Good 6.0
Pros: It had a restaurant,thank God, with no transportation this hotel is not the best
Cons: It is not close to any anything, except the airport. No Bar facilities
Mediocre 2.0
Pros: Close to the airport
Cons: The shower in the room didn't work and the shower was filled with hair.
Good 6.0
Pros: The staff.
Cons: The overpowering smell of cleaning product and the distinct smell from the drain in the bath.
Okay 5.0
Cons: The smell on the hallways
Okay 5.0
Pros: Low price, close to the airport and good for the limited purpose of my trip.
Cons: It's located in a very dirty out of the way area and there were rats within the building parking area.
Mediocre 2.5
Pros: Nothing whatsoever.
Cons: The pot smell as we walked into our room was terrible. It was dingy. Gross. I didn't feel super safe in the hotel.
Okay 5.0
Pros: Proximity to airport
Cons: Hotel itself in good order. Front desk personnel not very helpful in giving directions outside of facility.
Excellent 8.5
Okay 5.0
Pros: The room smelt bad.
Excellent 8.5
Mediocre 3.0
Pros: driver of shuttle very attentive
Okay 5.1
Pros: Not much
Cons: Old and uncomfortable beds, you could hear people talking loud late at night and they were making like construction noises early in the morning. Then you have to pay for the parking.
Okay 4.5
Pros: The room was clean.
Cons: The airport shuffle is bad, we wait at least 40 min. The next door had a party until 5 am, the other next door have sex all night, and the telephone rang 2 times at 5 am. So, if you want to rest, find another place to stay. And only stay from 12 am to 8 am..
Okay 5.7
Pros: Didn't spend enough time to have a good look. At least the bed was sleep-able.
Cons: Secluded location. Could be a lot cleaner.
Excellent 9.7
Good 6.5
Pros: The shuttle driver was prompt and courteous
Cons: Check in was delayed by having only one person working the front desk
Excellent 8.0
Pros: I needed a place to stay for a few hours before my flight home. The hotel is a no frills kind of place but was perfect for my needs and very reasonably priced. Free shuttle to the airport too.
Cons: Dated decor. Pillows were not to my liking.
Mediocre 2.0
Cons: the front desk associate or manager's attitude was horribly disgusting. ...the other was nice and respectful and explained the problem with my room ...but ill probally never go to them again
Excellent 8.0
Cons: Great value
Good 6.5
Pros: The room was super convenient to the airport and immediately off the hwy
Cons: The bed was like a prison mattress, paint peeling, and I could hear the neighbors using the bathroom, not the toilet flushing actually USING THE BATHROOM....
Excellent 10.0
Pros: Every thing
Cons: Nothing
Good 6.8
Pros: Clean room. Good location. Good, affordable room service.
Cons: There was a strong smell, like citrus cleaning fluid, throughout the hotel. I saw this mentioned on other reviews -- not sure of the issue there. Also, the tub drain was slow, causing buildup during showers. And during part of the stay, the wifi went down.
Okay 4.0
Pros: Close to airport
Cons: The room was filthy. There was hair all over the counter and dried toothpaste on the sink. We didn't feel comfortable sleeping in the beds with the rest of the room that dirty.
Mediocre 3.7
Pros: Nothing
Cons: Dirty- biker gang partying all night being rowdy
Mediocre 2.8
Pros: It's close to NYC
Cons: Everything. Never felt welcome. Overall renovation from the staff to the rooms themselves. 4star rates and you get a 2star hotel.
Okay 5.4
Pros: I liked the shuttle to NYC.
Cons: The hotel had a strong odor and I'd I need of some repair. Our room had obvious water damage and rust in the bathroom.
Mediocre 2.2
Pros: The rates they have are 4star hotel rates and the hotel itself a 2star hotel. No value for my money. Beds aren't comfortable at all. The hotel itself as a whole could use some major renovation. Improvement on staff too. The old guy at the front desk wasn't that welcomimg. Being that close to one of the busiest airports around, a lot of money is being made so doing all those improvements is possible.
Cons: All around environment
Mediocre 2.0
Pros: Lication to the airport at newark
Cons: Hotel smell not clean
Okay 4.0
Pros: the room was decent the bathrook could be better atleast with fitting shower curtains. the fitness center was convenient also but its closes at 11, what about the guests that work late shifts that want a quick workout? any exceptions?
Cons: the time the gym closes, no indoor pool, cafe was over priced, there were no king size bed smoking rooms.
Good 6.2
Pros: Convenient location, provided shuttle to airport very early in the morning.
Cons: Requested wake-up call but never got one.
Mediocre 2.2
Pros: Nothing!
Cons: For starters, when I entered there was this woman who seemed to be from the carribbean at the front desk. She didn't say hi or no type of greetings at all. All she said was ''Next." She then asked for my info a said you need to pay for parking. After paying $200 and something I then needed To pay $30 for parking! In the the party sure I got this room it did not say that. After paying ny family and I went to our room. Walking down the hall way it smelled like bad cigarettes and yet it was supposed to be non smoking. My bathroom in the room badly smelled of cigarettes. There was holes in the sheets we were sleeping with especially in the comforters. When we turn the ac on the room reeked of pee! On our second day I requested some extra towels when a lady brought them I greeted her with a hello and thank you. She said nothing, rolled her eyes and left. I will never waste my money at this place again.
Mediocre 3.7
Cons: None. The FDA staff are ill-fated trained in basic customer relationship. The hotel charges for parking and yet they are not within the airport immediate area and definitely not a down town area as well. Rooms looks damp and old.
Mediocre 2.5
Pros: The restaurant and staff inside hotel are great.
Cons: Receptionist made a copy of my ID but didn't ask from other guest. After first night, one of the cleaners took some candy for out room, and while checking out the next night, I requested late check out and I went down to eat but when ai went back my key didn't work. I wnt to front office and had it re- keyed and it still didn't work so she told me just to ask the cleaners to let me in and they did eventual after going back a forth three times.
Good 6.2
Pros: Mike, the server in the restaurant was excellent, front desk was good, and reservation was all set.
Cons: Hotel is very old and dated. Would have liked to had access to an adult beverage.
Good 6.0
Pros: Quite environment. Close to the airport.
Cons: They charged fees for over night stay of persona cars. That didn't make sense. Extra charges for nothing. They had a gift shop hidden in one of the aisles but no one mentioned it when I checked it. It could have saved me lots of money. No free breakfast which is usually a thing associated with every hotel anywhere. The Air refreshment the use all over the hotel is intense, they need to slow down on it a little bit.
Mediocre 2.0
Pros: Too close to the airport - hear plane take off noises all the time Location of the hotel - is a shabby area Hotel charges Parking fees for your car. (This is US!! everybody has a car). Never paid parking fees in my life in a hotel I was staying. Parking fees not collected at the time of sign-up. They tell you after you are there. So obviously the amt you pay at booking and hotel are different. Staff very impolite. Cancelled my visit (even if that meant losing my money). Horrible experience - NEVER GOING BACK
Good 7.4
Pros: Was adequate as a place to lay over at EWR. Room was fully appointed, clean. Wifi worked well. Free shuttle runs every 30 minutes from P4, quick journey.
Cons: The room had a fairly strong smell of a cleaning product when I entered, but I didn't notice it after a few minutes. Might cause some people problems. Building looks a bit well-worn, could do with some renovation before too long. It's about a mile to nearest convenience store.
Okay 5.1
Pros: The Staff was polite.
Cons: The room and most of the hotel had a bad odor, probably humidity, but it smelled dirty. V.
Okay 4.0
Cons: DONT EVER GO HERE WARNING WARNING WARNING--- Unless you like to pay for hidden fees and the super size rats that are IN THE BUILDING yes I said IN THE BUILDING-- I didn't see one in my room but I did the Biggest Rat going into a room like he reserved it--- And don't question the staff they will be nasty and rude for the remainder of your stay
Excellent 10.0
Pros: I went into staying here with hesitancy because the reviews were not so wonderful, but for the price I had to book there. I was so surprised at how impressed I was. There is a free shuttle from the airport to the hotel and it was quick and easy. The driver was also friendly and fun to talk to. Once arriving, I was given great customer service. Yes, the hotel is old, but the room was painted nicely with an upgraded TV and plenty of space. Old doesn't mean bad. I left there 100% happy with my experience. Thanks for the great value Howard Johnson.
Okay 5.7
Pros: Close to the airport and with a shuttle service.
Cons: It is just for stop an go. No hotel to stay for a long period of time.
Good 6.2
Pros: I think the overall quality is fine. Staff are friendly and helpful. Eating, daily sport and shuttles are great. If you just settle down and don't want to move far for food, you can enjoy the restaurant on 1st floor at a fair price.
Cons: The biggest pity is that the transport to downtown somewhat time-consuming and require people to change vehicle often. Secondly, I am not sure if it only happened on my laptop and cell phone-- the wifi signal broke often.
Good 6.5
Pros: Hotel was convenient to airport for a late night arrival. Staff including shuttle driver was great.
Cons: Room smelled if smoke and mold. Mold in bathroom. Would be a nice room if some minor maintenance was done and thoroughly cleaned. Does not appear that owner cares about his investment.
Howard Johnson by Wyndham Newark Airport - Newark
Rated #14
6.4
Good 6.4
Based on 2,301 reviews
Details
Reviews
C$ 149

Cleanliness
6.5
Comfort
6.7
Facilities
5.5
Food
9.5
Location
7.4
Overall 6.2 Good
Based on 2,318 reviews
Cleanliness
6.5
Comfort
6.7
Facilities
5.5
Food
9.5
Location
7.4
Cleanliness
3.5
Comfort
3.5
Facilities
3.5
Location
6.0
Overall
4.0
Cleanliness
5.7
Comfort
4.8
Facilities
5.1
Location
8.0
Overall
5.4
Cleanliness
6.4
Comfort
6.3
Location
7.3
Services
5.9
Staff
6.9
Cleanliness
5.3
Comfort
4.6
Facilities
4.4
Location
6.4
Overall
4.3
Cleanliness
5.7
Comfort
5.7
Facilities
5.7
Food
9.5
Location
7.2
Cleanliness
6.7
Comfort
6.8
Location
7.5
Services
6.4
Staff
7.4
Cleanliness
6.6
Comfort
6.7
Facilities
6.0
Location
7.4
Overall
6.8
Cleanliness
6.4
Comfort
6.7
Facilities
5.8
Location
7.5
Overall
5.8
Cleanliness
6.2
Comfort
6.5
Location
7.4
Services
5.9
Staff
7.0

Mediocre 2.0
Cons: Nothing went well the shuttle took 20 minutes to get there and then we arrived and we’re told the shuttle was NOT 24hrs so we couldn’t stay there as we had a flight at 3am and it was a 25 dollar Uber to drive 6 mins to the airport. We also decided not to stay since we wanted to go into the city and didn’t want to pay 25 (2x) to get into the city
Okay 5.0
Pros: Easy check in...availability....ease to airport
Cons: No refrigerator in room. Snack stand/coffee shop STILL closed. Thermostat in rooms need to be updated.
Mediocre 3.0
Pros: Nothing
Cons: It was smelling My room was very smelly Smelled like wet moist
Okay 4.0
Pros: Location to airport
Cons: The condition was poor so value should’ve been lowered due to the condition of the hotel.
Poor 1.0
Pros: Absolutely nothing the smell throughout the whole building was terrible no showe pressure in the shower. if u could’ve got my money back I wouldn’t of stayed there
Cons: Shower smell room everything was terrible
Okay 4.0
Pros: The hotel is close to Newark airport and they have a shuttle.
Cons: The hotel receptionist provided me a room key to someone else’s room. When I walked in it was filled with luggage, misc. cardboard boxes and smelt of cigarettes. After flying for 15 hrs I wasnt impressed that I had to go back down to the lobby and wait in line again to receive a room that wasnt in use. The bathroom towels had someone elses hair on them, as well as what looked like eye makeup. The bedsheets had some stains on them. Not a hotel worth staying at when there are other more reputable places close by.
Poor 1.0
Pros: OLD, BROKEN, AND DISGUSTING HOTEL, ESPECIALLY THE ROOMS. THE RECEPTION LIED US WHEN SHE SAID SAID THERE WAS NO SHUTTLE BEFORE 7 a.m. WE BOOKED A TAXI AND THEN THE SHUTTLE SHOWED UP
Cons: NOTHING TO LIKE
Poor 1.0
Pros: Nothing!
Cons: The hotel was old and dingy. The room was disgusting.
Poor 1.0
Cons: The location was awful, the first room smelled like smoke hand bothered my allergies. They moved us the next day and that room flooded with the AC on. So we then moved to a third room and the refrigerator did not work.
Poor 1.0
Cons: This hotel is old and tired. No improvements and looks its ready to be torn down.
Mediocre 2.0
Pros: Close to airport and free shuttle
Cons: Almost everything. Not clean at all. No one picks up the phone. No water available. Dirty beds
Poor 1.0
Cons: Room was disgusting. Mattress was completely slit open on the side. Carpet had huge stains. Used toiletries (body lotion) in bathroom. Unsecured parking. No luggage carts available, and our room was the farthest away from the elevator. Would not recommend
Excellent 8.0
Pros: The people at the front Desk were very Professional.
Cons: No microwave in my room
Poor 1.0
Pros: This hotel old , trashy and dirty. I was very disappointed in a Wyndham property.
Poor 1.0
Pros: Location to Newark Airport
Cons: No towels in the room. Cleanliness was terrible. Parking was horrific. I felt like my security was always in danger.
Poor 1.0
Pros: nothing
Cons: the evening staff i asked for blanket. they told me to turn the AC up woww A leak from the shower tub. Bathroom flooded had to use towels to suck it the water. Horrible
Good 7.0
Pros: Location
Cons: no comment.
Good 7.0
Pros: Booking & checking was efficient and "hassle-free".
Cons: Late night parking availability was challenging. Moreso, there was a "funky" carpet smell upon entering the room.
Good 7.0
Pros: Friendly and helpful staff, desk clerk and room attendant
Cons: Room smelled like cigarette smoke
Excellent 9.0
Pros: Staff was nice
Cons: Parking was Seprate. No big deal.
Mediocre 2.0
Pros: Located conveniently to the airport
Cons: This hotel is very dated, it was not extremely clean and definitely could have used some updating.
Mediocre 3.0
Pros: The outside with the benches,and the store. The shuttle went no where at all
Cons: The shuttle did not go any including the airport. The rooms were dated. We had to wait for towels, and then got enough for one when their were two of us.Everghing was closed.
Excellent 10.0
Pros: When am I going to get my deposit back
Cons: My deposit back
Poor 1.0
Cons: Really nothing, the room the air condition the lobby poor food selection ( no restaurant) just a small convenience store. The front desk AM shift he was great help. It says non smoking but you smell smoke that¿s how strong it is.
Mediocre 2.0
Pros: Close to the airport.
Cons: Staff was rude from front desk to the convenient store on the property. Very old hotel needs remodeling. Air conditioner in room didn¿t work.
Poor 1.0
Pros: there not anything good to say I ask for a king i got a 2full size bed n only 2 bath towel in the room no other towels
Cons: only thing was my view of the airport
Good 7.0
Pros: Bus shuttle
Cons: Cleaning and not breakfast
Okay 5.0
Pros: Free parking
Good 6.0
Mediocre 3.0
Pros: .
Cons: I would call this a 2 star hotel, not 3. Shuttle does not run during early morning hours. Dirty, grimy, sticky. This is a place to sleep, but very little more.
Excellent 10.0
Good 6.0
Pros: the location was perfect for the activities i needed to do.
Cons: there is one guy at the front desk that hassled me and is very pushy and rude. i think he is hispanic but not sure. he first gave us a room with a leaky toilet and all the toilet water was all over the floor after he lied that he has no other rooms
Okay 4.0
Cons: I found a roach crawling in the bathroom. The tv was outdated and moved very slow. The beds were hard and there was stains all over my carpet. There was no fridge as indicated and that didn¿t go well with a toddler .
Mediocre 2.0
Cons: The was small old and dirty The bed felt like cardboard There were no towels in the room and the female security guard was rude
Mediocre 2.0
Pros: Nothing!!!
Cons: The rogues were very old
Mediocre 2.0
Pros: Nothing
Cons: It¿s a dump , loud quests, no amenities , smells ancient . Depressing atmosphere .
Excellent 9.0
Pros: Loop
Cons: Ni
Mediocre 2.0
Pros: The staff were great and it was close to the airport.
Cons: This hotel was filthy. Trash in the hallways, mold, mildew, unclean bathroom, serious dust on carpet next to bed. In the morning when I left the elevator floor had mystery liquid and trash. The elevator and my floor smelled like marijuana!
Good 7.0
Pros: I enjoyed everything about this hotel.
Cons: No
Okay 4.0
Pros: Shorts drive to airport
Excellent 8.0
Pros: shuttle, good bed, big tv, good showers
Cons: Needs updating; a bit dingy and dark, old, ugly paint and carpets hallways not vacuumed
Okay 4.0
Pros: Nothing i will never stay at that place again
Cons: The sheets had stains on them the bathroom were not clean so they moved me to another room but in that room the shower head was broke and they where having a party in another room so my room smelled like weed the whole night.
Excellent 8.0
Pros: Room cleanliness, location,peacefulness
Cons: The night staff did not meet professional level I expected. Lack the customer service skills. She handled questions and concerns rudely.
Mediocre 3.0
Pros: The people who work there are very nice.
Cons: The bed was so uncomfortable
Okay 4.0
Pros: All of the employees were professional and nice.
Cons: My 1st room did not have working heat, it was 40° that night. The bathroom was full of ants, the new room was better, but both the tob and sink had never-ending leak. The carpets were dirty everywhere- in the rooms, in the hallways-every where.
Good 6.0
Pros: Comfortable bed
Cons: No microwave and refrigerator. Limited cable channels
Okay 5.0
Pros: It's location and easy check in and out
Cons: There was no wash clothes in the room called house keeping no answer call the front desk with the same result ¿¿
Excellent 10.0
Pros: Staff Nd alway the room was clean great housekeeping
Cons: No love it
Okay 4.0
Pros: The bed seemed clean and the staff we had was nice
Cons: The room was very run down and did not seem clean
Excellent 10.0
Pros: Easy check in
Cons: No microwave and refrigerator in room
Mediocre 2.0
Pros: Absolutely Nothing
Cons: Cleaner, fixtures like lamps that worked. Heater motors that didn't sound like a chain saw was running in the room. Desk people who were not asleep at checkout. Bedding skirts that had not white stains, towels that were actually clean. DO NOT STAY HERE UNDER ANY CIRCUMSTANCES
Mediocre 2.0
Good 6.0
Pros: Some of the staff was nice
Cons: Person at desk was very rude no complementary breakfast as advertised no coffee in lobby convenient store in hotel was cluttered and dirty overall the worst hotel I've ever stayed in.
Okay 4.0
Pros: The receptionist was very nice.
Cons: The shuttle leaving us on the airport in a location not really reliable for us to get our flight.
Okay 5.0
Cons: There was no fridge in the room.
Okay 5.0
Pros: The cleanliness of the hotel overall ... the lady was not in the good mood at the front desk . The heat/air was not working tv remote was. It working had to change rooms and go into different room ...
Cons: The beds in some rooms are soft and than some are not ... this particular room wasn’t
Excellent 8.0
Pros: nice soft clean beds
Good 7.0
Pros: I checked in late afternoon. The front desk person and the housekeeping staff were absolutely fantastic.
Cons: The hotel needs a little TLC. Could use a little more cleaning. In the morning to check out was not as pleasant is the check-in experience.
Good 6.0
Pros: Staff
Cons: Bad smell and loud sounds from room next door.
Excellent 10.0
Pros: Friendliness of Staff
Cons: View of expressway
Good 6.2
Pros: A / C didn't work sometimes
Cons: Customer service
Excellent 9.7
Pros: No breakfast
Cons: Faster check in
Good 7.7
Cons: The bathroom had urine stains on the floor at the toilet. Was not cleaning it. Also, the toilet seat was not cleaned. Bed was pretty good.
Okay 4.0
Pros: Unfortunately the hotel was not in good condition. Facilities are delapidated and the hotel cost me $170 more than the Doublr Tree down the street which is much nicer...
Cons: Needs to be updated
Excellent 10.0
Cons: Staff out standing
Excellent 8.5
Good 7.9
Mediocre 2.0
Pros: Nothing.
Cons: We reserved a handicap accessible room with a crib, and I even called after I made my reservation to be sure that these requests were met. When we checked in they had us on a double room that was not accessible and without a crib. They did not have the appropriate room available, no crib, and no mention of this on our reservation. Obnoxious music was playing from the bar, it smelled like smoke, and was pretty funky. We left.
Excellent 10.0
Mediocre 3.4
Pros: Staff was pleasant at check-in
Cons: One of the worst hotels I have ever stayed in. Urine smell in the bathroom and into the room. A/C was set on 60 and it was hot and humid in the room. In-room coffee was terrible. One sweet and low. Carpet stained, wall paper pulling from the wall and stained. I have no clue how there is a Wyndham sign on the building. Must be the worst location in their portfolio. Checked in at Midnight and left at 6am so no use complaining. From the looks of the common areas, I might have stayed in one of the better rooms....
Mediocre 3.7
Pros: I like that it has a shuttle to the airport and is close to the airport
Cons: It was dirty, outdated, wallpaper ripping from the walls. It was supposed to be a none smoking hotel our room smelled so bad of smoke. Will never stay here again. Would rather pay more to stay in a clean hotel.
Excellent 8.5
Okay 5.4
Pros: Diner was pretty good.
Cons: Bathroom tile chipped, sink chipped, grout cracked and missing in shower. Twice interrupted late to bring towels to the room.
Good 6.0
Pros: Nice little bar for an evening drink
Cons: Rooms were musty. Had to change rooms
Okay 4.0
Pros: Food very good
Cons: First room heater broken....moved us to much smaller room. Really not adequate for 4 people. Real possibility of prostitution going on....
Good 7.7
Pros: Airpot transfers were convenient, every half hour, a tip here is that the shuttle drops you at the parking area where you have to get the internal monorail to your terminal. If you have Uber then it's less that $5 to get to your terminal within 5 mins.
Cons: The bathrooms are a little outdated and could use a touch up. I did have to change room because of a ing bed being extremely hard, but the rom i changed to was very comfortable.
Mediocre 3.4
Cons: Rooms were dated and a bit dirty. Bed was stiff as a board. It's nothing special but gets the job done. Would not recommend longer stay than one night.
Excellent 10.0
Excellent 8.2
Pros: friendly staff loved helpful when I made an error booking
Good 6.0
Pros: The location is extremely convenient to travel to and from Airport.
Cons: The hotel amenities are very basic. It just provides stay. There is no microwave in the room. The restrooms are too small and there is no exhaust vent. The power receptacles are limited and located in very inconvenient location inside the room. So, charging phones can be frustrating.
Okay 5.4
Pros: Okay for a budget short term stay. Decent proximity to Newark airport with free shuttle to AirTrain station running every 30 minutes. Staff was courteous. Room was clean and bed was comfortable.
Cons: Hallways and shared spaces smelled stale/ like faint cigarette smoke and were humid/ not air conditioned for most of our stay. Our air conditioner in the room was also not functional.
Okay 5.4
Pros: Location
Cons: Housekeeping waking you up early by knocking once and opening the door on you, even if the lock is on. It's annoying!!! Check out @ 11am they'll be attempting to open the door on you around 9am.
Okay 5.4
Pros: We liked that it was so close to the Newark airport & the free shuttle ran every 30 minutes to/from the airport.
Cons: The staff members weren't rude, but not really friendly either. The room was very small - it barely fit the 2 double beds in it.
Excellent 10.0
Excellent 8.5
Pros: For $79 plus tax on a weekend night through kayak, it was great.
Cons: There were only two things: 1) The room could use a mini-fridge. 2) Saturday morning, around 8:30 am, there was house music blasting from the first floor that you could easily hear on the second floor. I realize this was from a group holding a gathering there on Saturday morning, and would be hell on anyone who checked in late, but I couldn't blame the hotel.
Good 7.7
Pros: What I really liked about this hotel is that all the staff is very nice. All the staff would say hello if they walked past you and were very helpful. I also liked that the bar and convenience store were open later than the other hotels in the area. My sister and I wouldn't get back to the hotel until 10:00pm to 12:00am and we were able to get a bite to eat and have a drink before going to bed. You can tell this is an older hotel so there is little things that could have been better but for the most part you could tell the management was really trying to get the hotel fixed up so the little things didn't really bother me like they would some people.
Cons: When my sister and I first sat on the bed it seemed really hard and uncomfortable but it didn't turn out to be an uncomfortable sleeping experience. It was actually quite comfortable for my sister and I. If you are someone that needs a softer bed I wouldn't recommend this hotel. The location of the hotel was a bit confusing because the hotel is right off the highway so if you are going too fast you will most likely miss it and have to go all the way around again. So if you are someone taking uber and lyft just make sure your driver knows about when to turn into the hotel so you don't have to pay extra. Even though I smoke cigarettes I didn't like that the ash tray was right next to the restaurants door. It just seemed really weird to me to have it right there when people have to walk out that door. Also even though they have an ashtray right there people had been throwing their buds on the floor and staff was walking around collecting big trash but didn't stop and pick up the cigarette buds.
Okay 4.0
Pros: The staff was helpful for the most part.
Cons: The room, the facility in general, was poorly maintained and run down. It felt like a dirty cheap motel. I asked the housekeeper to clean my room when I went to breakfast, nothing was done. I asked again at dinner and I came back to a pile of towels thrown on my suitcase, and the bed sheet just thrown on the bed. I called housekeeping who tried to explain that only the supervisor was on duty and that the do not disturb sign was on. This was not the case when I twice asked housekeeping to clean the room.
Good 6.2
Pros: A place to sleep
Cons: Bathroom not very clean
Okay 5.1
Cons: No hot water. Reported this to staff. No results, one week apart. Seems like they could care less
Mediocre 2.0
Pros: Nothing
Cons: The hotel is nothing like the picture, it was very dirty and old. This is the worst experience I ever had. DONT BOOK THIS HOTEL, its full of roaches !!
Good 6.0
Pros: The price for the weekend was great but on Monday it double
Cons: Not the best at all!!!
Good 6.5
Pros: Okay for the money
Cons: Bar/restaurant was over priced and the WiFi was down. The doors do not close very well...
Good 6.5
Pros: Location next to Newark Airport with free shuttle. Good value.
Cons: Hotel is shabby, carpet fraying, lots of dings and marks on the walls in hallways (though room itself was in better shape). Housekeeping must've been rushed, because underwear left by a previous guest was on the floor of our bathroom. Yuck.
Okay 4.5
Cons: Hotel common areas are dirty and smelly. Staff is surly and apathetic.
Okay 4.0
Pros: I liked that there was a free airport shuttle to take the next day.
Cons: We checked in very early in the morning due to our flight. The front desk receptionist was extremely rude and not helpful at all when I asked about late check out the next day. The elevators are very old and look like they need serviced. Carpets in the halls are stained through and through. Our room had a weird smell. There were no towels and no soap in our room. We had to call down three times before someone picked up the phone. Overall, it was cheap, but the service could have been stepped up. Wifi never worked. Since it was around 2 a.m. I am guessing they had their D list staff working. Maybe heir normal, day shift stay is more accommodating.
Excellent 9.1
Pros: Staff is helpful and curtious
Cons: The tile above the shower were tilted off and there was dust hanging from it
Mediocre 2.8
Pros: Location
Cons: Hoyel was very dated. Mold in the bathroom. Broken shower. Uncomfortable bed. Parking is very limited, your lucky to find a spot
Excellent 8.2
Pros: the staff were friendly and helpful. The hotel's restaurant served really good moderately priced food.
Cons: Would have liked a complimentary continental breakfast.
Mediocre 2.0
Pros: Nothing
Cons: Everytbing
Mediocre 2.0
Cons: The staff was very rude. I ask a question to the front desk they had a very bad attuide. The worst part was when I check out the lady threw my receipt at me. Very disrespect rude! They need to train there staff I will never be back here again
Excellent 8.0
Pros: It was good for the price.
Cons: No free breakfast and food at hotel was not cheap.
Excellent 8.2
Pros: Very convenient location. Staff was incredibly friendly and helpful. The facilities are definitely bare bones and have seen better days. We were a group of people (and had signed up as such) but only found 2 sets of towels in our room, a phone call to the front desk sufficed and housekeeping addressed our request in a very timely manner. The shuttle is very reliable, and staff promptly addressing every concern/need guarantees that I will return in the future when flying in and out of the Newark airport.
Cons: Facilities are in need of an upgrade. Carpets are dirty and worn - we didn't feel comfortable walking around without socks.
Excellent 10.0
Pros: Great staff
Cons: Nothing everything was great
Excellent 10.0
Pros: Close to the airport, clean room and bathroom. Easy check in and check out!
Cons: Beware of some of the airport shuttle drivers. They are a little reckless!
Mediocre 3.4
Pros: It was not far from the airport. Rooms were spacious.
Cons: The bathroom was not clean with multiple hairs on the floor. Ceiling tiles were falling above the shower. Shower curtain was not clean. The door to room did not open well, had to use force. Towels felt like sand paper, very rough. Telephone did not work in our hotel room. This caused a problem when we ordered pizza to deliver as no restaurants are near and the hotel staff did not inform us that they can not deliver to our room, so two hours later we found out our telephone did not work. When we went downstairs to inform the front desk, they did not apologize or seem like they cared at all. Being in the customer service business, it would have been nice if someone from the staff would have came up to our room as our phone did not work. Also being a hotel by the airport, you will get a lot of out of state guests who do not know all hotel rules.
Wyndham Garden Hotel Newark Airport - Newark
Rated #15
6.2
Good 6.2
Based on 2,318 reviews
Details
Reviews
C$ 143

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