Mercure Palermo Centro

location

the room - too small and I have been pre-charged by booking.com

location and breakfast

there isn't parking space at the hotel,it is a wrong information hotels web site .Parking is nearby but not belong the hotel.the recepsionist didn't helpfull about parking.

Good location, quite clean.

In general the hotel is good. only minor drawbacks: Wi-Fi is not free, and there is no alternative as the coverage of 3G in the hotel is rather poor (you can get it only near the window). I personally never care about breakfast, but this time it was included in the rate so I tried it, and it was not the best I could imagine - it is much better to go out for a coffee. Perhaps needs a little renovation?

Excellent, central, great value and very clean.

Location, modern design of rooms and common areas

Coffee served at breakfast, there was no safety deposit box in the room, although it was advertised, shower cabin was leacking

Close to city center

Reception attention need to improve

I got a good promotion. My room was upgraded (two singles instead of one twin). The hotel is well located. I got a very good recommendation for a restaurant from the staff.

The parking is not very convenient as there is no connection with the hotel. Also, I was not expecting I would have to pay for parking. This information should be available at the website. If the information was there, it should be made more visible.