Pros (+) Location was perfect, staff were friendly!
Cons (-) Nothing, it was perfect for our stay
3 stars
Hotel Chichen Itza
Av. Principal Piste Num. 45, Piste, 97751 Piste, Yucatan, Mexico
Piste, Mexico
See location+52 998 887 2450Photos of Hotel Chichen Itza
Overview
Hotel Chichen Itza provides an outdoor pool, a rooftop terrace and a bike rental. It is also a brief car trip from Ik Kil and Sacred Cenote.
This 3-star hotel provides an airport shuttle, babysitting/child services and a 24-hour reception. There is also a barbecue area available for guests to use.
There are 40 rooms at Hotel Chichen Itza, each providing all the essentials to ensure a comfortable stay.
Those staying at the hotel can enjoy a unique dining experience at the in-house restaurant, suitably based for those who want to stay nearby when looking to sit down to a meal. Each evening, guests are welcome to wind down in the lounge bar.
For guests who enjoy exploring local eateries, there is a large variety right on the doorstep. El Castillo is a quick car trip away.
Latest deals for Hotel Chichen Itza
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Hotel Chichen Itza
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Flat-screen TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Adapter
- Body soap
- Air-conditioned
- Trash cans
Services and conveniences
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24hr front desk
General
- Seating area
- Garden view
- Tile/marble floor
- City view
- Pool view
- Storage available
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Disabled Access
- Non-feather pillow
- Upper floors accessible by stairs
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
Outdoor
- Terrace/Patio
- Balcony
- Garden
Bedroom
- Extra-long beds (> 2 metres)
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Things to do
- Eco tourism
- Bicycle rental
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Complimentary breakfast
Pool
- Outdoor pool
- Pool towels
Reviews of Hotel Chichen Itza
7.7
Good
2102 verified ratings
Wonderful
919
Very good
538
Good
375
Okay
123
Fair
79
Mediocre
26
Poor
42
Summary of reviews
Guests say
Guests appreciated the hotel's great location near Chichen Itza and friendly service, especially highlighting the delicious breakfast. However, there were significant concerns regarding cleanliness in some rooms and the quality of the restaurant food. Overall, while many enjoyed their stay, some faced issues that affected their experience.AI-generated from customer reviews
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Score by provider
7.7 out of 10
484 reviews
7 out of 10
1 review
8.8 out of 10
1 review
All reviews
Location
Av. Principal Piste Num. 45, Piste, 97751 Piste, Yucatan
What's nearby
- Pyramid of Kukulkan2.2 km
- Chichen Itza2.2 km
- Court of the Thousand Columns2.3 km
- Cenote Ik kil5.3 km
- Cenote Yokdzonot15.2 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel Chichen Itza
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.6 |
|---|---|
Distance to downtown | 0.6 km |