Wonderful, relaxing vacation in Trinidad...
The entire staff are some of the friendliest, most helpful people you'd want to meet. Always service with a smile and give great advice on places to visit and things to do; as well as give great directions. The place felt clean, safe and comfy. You'll love it!!
Unfortunately this isn't the beachfront style property we're used to on vacation. But it was close to just about everything else you could want to see and do. Plenty of historic sight-seeing (although many currently going through renovations), zoo and botanical garden nearby, short drive to downtown, malls and a strip of restaurants and bars. Plus an adventurous drive through the mountains to spectacular Maracas Beach.
Love the view from my room..staff were very friendly and helpful.
Pool area needed cleaning...went to the restaurant about 12:30 pm to get something to eat and there was no one there to help us only a chef and she was clueless. ..she went to the kitchen or wherever to get a server...we waited for about 20 minutes then left because she never came back...
I also made a booking with Kayak, front desk staff couldn't find the reservation..said I didn't have one. I showed my paid confirmation email, and forwarded it to the staff...and they still charged me for the room! Twice... Now I'm filing a request for reimbursement with my credit card company... What a hassle! Would've stayed elsewhere if I knew it would be so complicated for them!
The staff was the worst staff I have ever dealt with. They told us we had no reservation and that the confirmation email I had from kayak (which was prepaid) was not sufficient. They also made me make a collect call to the kayak.com confirmation line which had me on hold for 40 minutes while they (hilton staff) tried to find appropriate fax numbers and email address. I was very disappointed with the staff. They also wanted to charge me again and were extremely rude in handling the mix up. In contrast the kayak.com staff was VERY helpful and patient with the rude staff at the hilton trinidad/tobago
Overlooking the Gulf of Paria and situated amid lush landscaped gardens, the Hilton Trinidad & Conference Centre hotel enjoys breathtaking views of the Queen's Park Savannah and Northern Range, and is ideal for leisure or business travelers alike. This unique, upside-down hotel is one of the most dramatic & architecturally sophisticated hotels in Trinidad, whereby guests enter the lobby and descend to their rooms. This conference hotel is the most conveniently located hotel in Port of Spain. It's just walking distance to the heart of the city and 40 minutes away from the Piarco International Airport. In just 45 minutes guests can drive past the famous Moka Golf Course and arrive at the beautiful Maracas Beach. Our hotel offers 412 balconied, fully-equipped rooms including 27 suites and 240 newly renovated rooms. The hotel also features superb conference and event options that can accommodate groups of 12 as easily as groups of 1,000 people in the multi-purpose function areas, modern conference centre and recently renovated Grand Ballroom, offering superb banqueting facilities and outstanding service. When here on business, unwind in the sauna room and fitness centre or have a massage at the Sanctuary Day Spa after a long day's work. During your vacation, show your skills on one of our two professional Chevron tennis courts or spend the day in the outdoor swimming pool and kids pool. Enjoy fine dining at any of our two restaurants or enjoy exotic cocktails in the refurbished Carnival Bar. Travel should take you places!
Based on 1,084 reviews
Value for money
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