|"Affordable and staff was very helpful."||(in 17 reviews)|
|"Over all good value for money."||(in 2 reviews)|
|"They forgot our welcome drinks."||(in 3 reviews)|
|"They don't allow late check-out."||(in 2 reviews)|
|"No hot water at first."||(in 4 reviews)|
|"No windows in room."||(in 11 reviews)|
|nice location||in 52 reviews|
|staff is excellent||in 51 reviews|
|room was spacious||in 43 reviews|
|close to the airport||in 33 reviews|
|free shuttle||in 25 reviews|
|breakfast and very good||in 24 reviews|
|hot water||in 19 reviews|
|close to restaurants||in 15 reviews|
|weak wifi||in 13 reviews|
|puerto princessa||in 12 reviews|
|one night||in 10 reviews|
|free breakfast||in 9 reviews|
|towel hanger||in 8 reviews|
|close to everything||in 6 reviews|
|good value for money||in 6 reviews|
|call for assistance||in 4 reviews|
|early check-in||in 4 reviews|
|minutes away||in 4 reviews|
|airport and free||in 3 reviews|
|last visitor||in 3 reviews|
|music from a club||in 3 reviews|
|init||in 2 reviews|
Nice staff although not very clean
The staff was accommodating and were somewhat flexible when I needed to make last minute changes to my booking. The staff was really nice and attentive.
The rooms were inconsistent, I changed rooms a few times and sometimes there was a bottle of water, sometimes there was not. Also the same applied to towels, they would sometimes leave towels and coffee and sometimes not. I think the biggest improvement they can easily make is the cleanliness of the rooms. There were old coffee spills on the tv counter that could have easily been wiped down. Also it looked like they only swept visible parts of the room so areas like behind the door were missed and there would be hair and dirt when I closed my door. The surprising part is there was always 5-6 staff members at the front desk and at the restaurant just standing there and hanging out. So the lack in cleanliness was not due to lack of staff. I think management could redirect staff and set a higher standard for cleanliness when things are slow.
With a stay at Empire Suites Hotel, you'll be centrally located in Puerto Princesa, within a 10-minute drive of Honda Bay and Puerto Princesa City Baywalk. Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 63 reviews
Policies vary by room type and provider.
Empire Suites Hotel is located at Rizal Avenue, 25.4 km from the centre of Puerto Princesa. Immaculate Conception Cathedral is the closest landmark to Empire Suites Hotel.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Empire Suites Hotel.
Yes, Empire Suites Hotel offers free Wi-Fi.
No, Empire Suites Hotel does not offer free parking.
No, Empire Suites Hotel does not offer free airport shuttle service.
Empire Suites Hotel is 1.7 km from Puerto Princesa. Empire Suites Hotel is 104.8 km from San Vicente.
No, Empire Suites Hotel does not have a pool on-site.