Good to know
|Distance to city centre||0.8 km|
|Nearest Airport||Duesseldorf Intl|
|Distance to airport||6.7 km|
|"Good breakfast & very helpful staff!."||(in 5 reviews)|
|"Great staff in a comfortable hotel"||(in 15 reviews)|
|"Staff very very helpful and friendly"||(in 13 reviews)|
Time of year
Show reviews that mention
|agree||in 3 reviews|
|clean and tidy||in 4 reviews|
|close airport||in 4 reviews|
|close to the city||in 9 reviews|
|fridge in room||in 27 reviews|
|good breakfast||in 12 reviews|
|little bit||in 6 reviews|
|lot of wear||in 2 reviews|
|moquette on the floor||in 2 reviews|
|nice breakfast||in 10 reviews|
|nice hotel||in 20 reviews|
|recieved||in 3 reviews|
|room is clean||in 31 reviews|
|room was very dirty||in 6 reviews|
|staff were very helpful||in 14 reviews|
|warm in the summer||in 2 reviews|
The lobby looks nice and the receptionist was really very friendly!! Good location for us being near family.
No tea and coffee facilities in the room. Jacuzzi was cold, the Sauna was turned off and told they couldn’t put it on for us, so couldn’t actually use the facilities we paid for, from an apparent ‘4’ star hotel! 1 pillow each that felt like crumbled tissue paper, we had to ask for 2 more pillows. Wallpaper was ripped and peeling from the wall. The cleaner woke us up 7:45am knocking on the door and coming in, I said hello and they slammed the door shut! Just to add no one asked us about our stay either when we checked out, they said heres your invoice which has already been paid and have a good day! Such a poor experience!!
Expensive and basic facilities
Water did not flow away in bathroom- generally too expensive
location in city
4 rooms: ------------------ Room Nr 1: cold room, heating system not working, 1 day no electricity in bathroom Room Nr 2: hot room, heating system not working, 2 days no electricity everywhere in room Room Nr 3: hot room, heating system not working. Only last day (we stayed Sunday-Friday) temperature became good enough, otherwise it was approx. 28deg C. Room Nr.4: seems, everything is ok Very aggressive front desk person. we talk twice, seems they are not willing to listen about problem. They tried to explain that need to install card more firmly, need to wait because rooms has floor heating system with high inertia. Ok, however the one room which was good, thermostat was working fin and it was possible to adjust temperature easily. They did not offer another room. Even we did not hear any excuses. That's very strange having in mind that we came not a first time and just this year had problems.
Robert on the front desk was an absolute gent. Very professional and helpful.
Our bright and friendly rooms are due to the present standard you can expect from a four star first class hotel a blend of modern style and refreshing comfort. All our rooms offer a friendly atmosphere and are equipt with all necessary comfort. Just as well and individual is our service. The relexa breakfast buffet is placed in our restaurant Boulevard. There is also the possibility to have lunch or dinner. We offer a quick lunch in our restaurant for business people. After an exhausting day you can relax at our bar with cocktails or snacks.
based on 709 reviews
Things to Know
- Friendly service
Policies vary by room type and provider.
FAQs when booking at Relexa Hotel Ratingen City
Where is Relexa Hotel Ratingen City located?
Relexa Hotel Ratingen City is located at Calor-Emag-Strasse 7, 0.8 km from the centre of Ratingen. St. Peter und Paul is the closest landmark to Relexa Hotel Ratingen City.
When is check-in time and check-out time at Relexa Hotel Ratingen City?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Relexa Hotel Ratingen City.
Does Relexa Hotel Ratingen City offer free Wi-Fi?
Yes, Relexa Hotel Ratingen City offers free Wi-Fi.
Does Relexa Hotel Ratingen City offer free parking?
No, Relexa Hotel Ratingen City does not offer free parking.
Does Relexa Hotel Ratingen City offer free airport shuttle service?
No, Relexa Hotel Ratingen City does not offer free airport shuttle service.
How far is Relexa Hotel Ratingen City from the airport?
Relexa Hotel Ratingen City is 6.7 km from Duesseldorf Intl. Relexa Hotel Ratingen City is 51.3 km from Cologne Köln/Bonn.
Can you bring pets to Relexa Hotel Ratingen City?
Yes, Relexa Hotel Ratingen City is a pet-friendly hotel.
Does Relexa Hotel Ratingen City have a pool?
No, Relexa Hotel Ratingen City does not have a pool on-site.
Reviews about Relexa Hotel Ratingen City
Most Popular Landmarks
- St. Peter und Paul 0.7 km
- LVR-Industriemuseum Ratingen 1.1 km
- Industrymuseum Cromford 1.1 km
- Poensgenpark 1.2 km
- Water castle Haus zum Haus 1.2 km
- Dusseldorfer Golfclub 2.2 km
|Duesseldorf Intl||6.7 km|
|Cologne Köln/Bonn||51.3 km|
|Ratingen Ost||302 m|