Capital City Inn Downtown Sacramento Convention Center

Several guests reported issues with room cleanliness, maintenance, and amenities such as broken bathroom door locks, dirty carpets, non-functional AC, and TV remote controls. It may be beneficial to thoroughly inspect the room before finalizing the check-in to ensure a comfortable stay.

While the hotel's proximity to downtown Sacramento is appreciated, some guests expressed concerns about the neighborhood's safety and cleanliness, including reports of encountering homeless individuals and witnessing illicit activities. It's advisable to remain cautious when exploring the surrounding area, especially at night.

Some guests mentioned the absence of basic room amenities such as coffee machines, functional TVs, and adequate heating. Prior to arrival, it's recommended to confirm the availability of these facilities to avoid inconvenience during the stay.

Guests highlighted limited parking space and challenges with the parking facilities. It's advisable to inquire about parking availability and any associated limitations or issues before arriving at the hotel.

Several guests noted the presence of loud traffic outside the hotel, which could potentially disrupt the quality of sleep. Guests sensitive to noise may want to consider this factor when choosing their accommodations.

Multiple guests reported cleanliness issues, including soiled carpets, stained bedding, and sightings of pests. It's advisable to thoroughly inspect the room for cleanliness upon check-in and promptly notify the staff of any concerns.

Some guests experienced issues with room heating, leading to discomfort during their stay. It's recommended to verify the functionality of heating systems, especially during colder months, to ensure a comfortable environment.

A few guests encountered discrepancies between their online booking details and the actual room provided, leading to additional charges and room type discrepancies. It's advisable to double-check booking information and clarify any discrepancies with the hotel staff upon arrival.

While some guests praised the helpfulness of the staff, others reported encounters with rude or unaccommodating personnel. Clear communication with the staff regarding any issues or requests is essential for a satisfactory experience.

Due to the varied nature of guest experiences, it may be prudent to explore alternative accommodation options in the vicinity, considering factors such as safety, cleanliness, and overall comfort.