Staff were poorly trained, dishonest, could not give directions, made mistakes in billing, did not make the room up on the first day, and when I returned at 3pm was told "that I had kept the key." When I asked if they had a key to the room they said "yes." I was give misinformation when the staff had made a mistake. When I requested a taxi at one point, the woman at the desk made a call and the man who arrive reeked of garlic, his car was dirty, it had a cracked front window, and there was no "taxi" sign on the car. Overall, I would not recommend this hotel at all. Service: very poof Staff: dishonest and poorly trained Accommodations: poor quality:
With a stay at Matisov Domik in St. Petersburg (Admiralteyskiy), you'll be within a 15-minute drive of State Hermitage Museum and Winter Palace and Palace Square. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in St. Petersburg? This hotel has 452 square feet (42 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Based on 792 reviews
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