everything was fine. no suggestion needed
3 stars
Best Western San Diego Zoo/SeaWorld Inn & Suites
Photos of Best Western San Diego Zoo/SeaWorld Inn & Suites
Overview
Comfort Inn & Suites San Diego - Zoo Seaworld Area is a budget-friendly, family-friendly palm-fringed hotel in downtown San Diego. It is ideal for family vacations and leisure travelers seeking a laid-back lodging option. The hotel is near the San Diego Zoo, SeaWorld San Diego, and San Diego Old Town.
Straightforward rooms and suites are well-equipped with modern decor, contemporary furnishings, and generous amenities. Guests can choose from standard rooms, deluxe rooms, suites, and wheelchair accessible rooms. All rooms and suites are kid-friendly and smoke-free. All inclusive packages are available.
All accommodations feature complimentary high-speed WiFi, spacious bathrooms with walk-in showers, flat-screen televisions with cable channels, coffee and tea making facilities, mini-fridges, hair-dryer, iron and board, custom mattress, crisp linens, a workspace, reading lamp, and complimentary bath amenities. Suites feature spacious separate living rooms. Laundry service is available.
Parking is available onsite for an additional fee. Complimentary high-speed WiFi can be found all throughout the hotel grounds. Guests can lounge in the outdoor heated swimming pool which features a hot tub, a spacious sundeck, and lounge chairs. A modern fitness center is fully equipped with cardio machines, free weights, and other gym equipment.
Business travelers can use the onsite business facilities which include meeting rooms, spacious seating areas, printing and fax services, and high-speed Wi=Fi.
A complimentary hot breakfast is provided daily. Guests can dine for lunch and dinner at the onsite steakhouse.
Latest deals for Best Western San Diego Zoo/SeaWorld Inn & Suites
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Best Western San Diego Zoo/SeaWorld Inn & Suites
- Outdoor pool
- Fitness centre
- Restaurant
- Room service
- Free Wi-Fi
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Soap and Shampoo Provided
- Fire extinguisher
- Free toiletries
- Shampoo
- Central heating
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Disabled Access
- Roll-in shower
- Elevator
- Hypoallergenic
- No smoking
- Pets not allowed
- Designated smoking area
- Private entrance
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Health and safety
- Daily housekeeping
- Deadbolt locks
- Housekeeping
- First-aid kit
- Carbon monoxide detector
- Emergency contact numbers
- Safe
Dining
- Breakfast included
- Microwave
- Restaurant
- Refrigerator
- Coffee machine
General
- Family rooms
- Interconnected room(s) available
- Sofa
- Telephone
- Storage available
Pool and spa
- Spa
- Hot tub
- Outdoor pool
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bathroom
- Hairdryer
- Toilet
- Toilet paper
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Board games/puzzles
- Golf
Family friendly
- Kid-friendly
- Kid-friendly buffet
- Complimentary breakfast
Parking and transportation
- Parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Bedroom
- Wardrobe or closet
Fitness
- Fitness centre
Reviews of Best Western San Diego Zoo/SeaWorld Inn & Suites
7.3
Good
2989 verified ratings
Wonderful
820
Very good
423
Good
573
Okay
275
Fair
310
Mediocre
195
Poor
393
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, which is close to attractions like the old town and zoo. However, many reviews highlighted issues with rude customer service, particularly during breakfast hours, and concerns about cleanliness in the dining area. Additionally, guests mentioned noise disturbances from other rooms and the need for better maintenance of facilities. Overall, while the breakfast was praised, the value for the price paid was questioned due to various inconveniences.AI-generated from customer reviews
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Score by provider
7.6 out of 10
1855 reviews
6.6 out of 10
337 reviews
8.1 out of 10
17 reviews
6.9 out of 10
16 reviews
All reviews
Pros (+) Parking garage was convenient
Cons (-) Light burnt out in our bathroom. Was a handicap shower that did not adjust taller than water stream at waist level
Pros (+) Hotel room was clean and location near from zoo and sea world.
Cons (-) There was no fitness center. Charged 13 $ for parking per night. Staff not cooperative. I asked to fill up a water bottle . Staff said no.
Pros (+) Wesley made my stay wonderful--from directions over the phone to a great check in. Asset to the company!!
Cons (-) Directions to the hotel should be more prominent on your website.
Pros (+) Price, location, cleanliness, hot breakfast, fast wifi
Cons (-) The curtain doesn't completely cover the window, the night light can shine through the window to your room.
Pros (+) It's close to most things.
Cons (-) They authorized my debit card 3x and left me with no money for the rest of my trip. The cable didn't work and housekeeping didn't clean our room. We went to complain to the manager- Maria- she started to help and then just walked away because she had "a call" and pawned us off to the Front Desk Attendant, Cynthia. Cynthia handled her self very well and was helpful. Not impressed by management or h...
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Pros (+) Separate tv for kids
Cons (-) Old and dirty
Pros (+) Location
Cons (-) Went to breakfast and upon returning room key wouldn't work, $50 deposit was held on my card, was told itnwould take a week to be removed
Pros (+) Front desk staff made right of a bad situation
Cons (-) Hotel needs to be renovated. The rooms are pretty nasty. The walls are paper thin. You can hear what all your neighbors are doing.
Pros (+) proximity to various sites.
Cons (-) There was a lot of construction going on in the hotel and that was not disclosed before we booked it. I probably would not have stayed there if I knew that. Also, other guests were rude and running around and slamming door at all hours. I guess that is to be expected at a semi-low cost hotel. Plus, the website stated that all rooms come with a microwave, which ours didn't and when I mentioned it t...
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Location
2485 Hotel Circle Place, San Diego, CA 92108
What's nearby
- Old Town San Diego State Historic Park1.1 km
- University of San Diego1.3 km
- Marine Corps Recruit Depot2.3 km
- SeaWorld San Diego3.5 km
- Naval Training Center San Diego3.6 km
- San Diego Zoo4.7 km
- San Diego Air and Space Museum5 km
- Mission Beach6.1 km
- Gaslamp Quarter6.1 km
- Shelter Island6.4 km
- San Diego Convention Center6.6 km
- PETCO Park6.6 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western San Diego Zoo/SeaWorld Inn & Suites
Low season | October |
|---|---|
High season | March |
Average price (weeknight) | C$ 177 |
Average price (weekend night) | C$ 229 |
When to book a room at Best Western San Diego Zoo/SeaWorld Inn & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
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See most recommended stays in San DiegoGood to know
Value for money | 7.6 |
|---|---|
Distance to downtown | 5.8 km |
Nearest Airport | San Diego |
Distance to airport | 3.3 km |